Hewitt Health & Rehabilitation Center in Shelton, CT
Save45 Maltby Street, Shelton, CT 06484
For more information about senior living options: (844) 490-3973
The staff are kind, attentive, and keep families informed. The facility is clean, welcoming, and well maintained. The nursing and care teams provide compassionate, high-quality care and address concerns promptly. Management is responsive and the staff genuinely care for residents. The therapy team is dedicated and effective, helping residents recover and return home. Families frequently report positive experiences and would recommend Hewitt for long-term or short-term rehab. The dementia-care approach is well-educated, with staff diffusing irritation in a calm, patient-focused manner. Dining services are praised, with some reviewers noting the food as excellent.
The facility is abysmal, with inattentive staff and old, worn equipment. The staff are described as lacking empathy and professionalism toward residents. The building is old and dirty and in need of a major cleaning and renewal. There were reports of wrong or refused medications, raising safety concerns. It is labeled by some as one of the worst rehabs and should be closed down. Families allege elder abuse and neglect, including residents left in soiled briefs. The facility is severely understaffed, with nurses and aides slow to respond to calls. Communication with families is poor, with missed updates and mislaid belongings. The quality of food and sanitation is criticized, with food served cold and bathrooms poorly maintained.Hewitt Health & Rehabilitation Center in Shelton is best suited for families seeking short- to mid-term rehabilitation with a therapy-driven approach and a strong emphasis on communication. The community shows real value for residents who respond well to a hands-on rehab plan, where nursing staff are described as attentive and the therapy team is capable and motivated. It works best when families can participate actively, advocate for their loved ones, and schedule visits that align with a recovery-focused timetable. The building itself is aging, but several reviews note a clean, welcoming atmosphere and a meaningful "home-like" feel that helps residents settle in during recovery and short stays.
Those who should consider alternatives are those prioritizing a modern, sparkling facility and flawless, uniform safety protocols. Multiple reviewers warn that the infrastructure is dated and could benefit from upgrades, with housekeeping and room maintenance sometimes inconsistent. More critically, a pattern of communication gaps, delayed response to call buttons, and concerns about medication handling and overall safety appears in a substantial portion of the feedback. Families who cannot invest time to oversee care or who require a consistently pristine environment may prefer other options with stronger reputations for reliability and transparency.
The strongest positives - the dedicated therapy team, generally compassionate nursing staff, and the facility's willingness to work around family needs - do provide meaningful payoff in the rehab journey. When the clinical team is aligned, patients recover faster, regain activities of daily living, and leave with tangible gains. Several accounts also highlight staff who communicate promptly, keep families informed, and coordinate care across disciplines. These strengths help offset some operational imperfections, creating a credible case for Hewitt as a recovery-focused choice for those who can leverage active family involvement and regular, structured follow-up.
Yet the cons cannot be minimized. A sizable cluster of reviews paints a troubling picture of safety and dignity concerns: ignored nurse calls, inconsistent bathing and hygiene support, lost personal items, and instances of alleged neglect. Medication errors and delays in analgesia or other critical meds surface repeatedly, along with reports of uneven quality in care across units. Administrative friction - complaints about billing, miscommunication, and difficulties locating staff or obtaining timely updates - further undermines confidence. For families seeking a consistently smooth, predictably safe experience, these are not trivial gaps to overlook.
Safety and oversight emerge as the most decisive differentiators. The facility has earned praise for caring staff in many instances, but a recurrent thread of serious, resilience-testing concerns runs through a notable portion of comments. End-of-life care experiences, memories of infection-related complications, and questions about how quickly leadership responds to incidents leave prospective residents weighing the risk of gaps between policy and practice. In short, Hewitt can deliver quality rehab when staffed and supervised effectively, but the variability described by families suggests that governance and day-to-day reliability will drive the overall experience.
For decision-makers, a deliberate, disciplined approach is essential. If choosing Hewitt, demand visibility: a current, detailed care plan with explicit medication management procedures, a guaranteed escalation path for concerns, and a scheduled cadence of family updates. Prioritize a tour that includes conversations with frontline staff and, where possible, current residents' families to gauge whether the environment currently reflects the strongest reviews. Confirm staffing levels on each shift, inquire about turnover, and validate how lost belongings, laundry, and personal items are tracked and resolved. If these assurances cannot be obtained and sustained, alternatives - home-based services, or another facility with a more consistently managed operation - may offer greater long-term peace of mind.
206 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Hewitt Health & Rehabilitation Center in Shelton, CT is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, allowing residents to maintain their personal grooming needs. Each resident has access to cable or satellite TV in their private accommodations. Community-operated transportation is available for residents who need assistance getting around. A computer center provides opportunities for residents to stay connected with loved ones and engage in online activities.
Meals are served in a spacious dining room with restaurant-style dining, ensuring that residents can enjoy delicious and nutritious meals together. For those who prefer more independent living, fully furnished accommodations with kitchenettes are available. Housekeeping services are provided to keep the living spaces clean and tidy.
The Hewitt Health & Rehabilitation Center also offers various recreational facilities such as a fitness room, gaming room, garden, small library, and outdoor space for residents to enjoy leisurely activities. A wellness center is available to support residents' physical and mental well-being.
Care services provided include 24-hour call system and supervision to ensure round-the-clock safety and assistance whenever needed. Trained caregivers assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure proper administration of medications. Additionally, the community provides diabetes diets and accommodates special dietary restrictions.
Residents have access to transportation arrangements for non-medical purposes as well as scheduled transportation for doctor's appointments. Move-in coordination is available to help facilitate a smooth transition into the community.
The Hewitt Health & Rehabilitation Center offers a variety of activities for residents' enjoyment including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities to keep them engaged and entertained.
Conveniently located near several cafes, pharmacies, physicians' offices, restaurants, and places of worship nearby provide additional convenience and accessibility for residents.
Overall, the Hewitt Health & Rehabilitation Center provides a supportive and enriching environment for seniors in need of assisted living services. Residents can enjoy a range of amenities and care services while maintaining their independence and quality of life.
Hewitt Health & Rehabilitation Center is located at 45 Maltby Street, Shelton, CT 06484 in Fairfield County, Connecticut
Hewitt Health & Rehabilitation Center on seniors.fyi includes 5 photos including images showing bedroom, exterior, library, bookshelves, fireplace, plant, chandelier, physical therapy, and more.
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