Harbor Village North Health And Rehabilitation Center
Save78 Viets Street Extension, New London, CT 06320
For more information about senior living options: (844) 490-3973
A steady thread runs through a wide range of experiences at Harbor Village Rehabilitation & Nursing Center: it is a place where warmth, professionalism, and genuine care for residents and their families are consistently evident. Review after review describes a staff that is unbelievably friendly, patient, and truly devoted to the people they serve. Residents are described as being treated with dignity and respect every day, with a sense of home and belonging built into the fabric of the facility. The atmosphere is noted as welcoming, with residents and visitors alike feeling valued and well cared for.
When families face difficult decisions, the admissions process at Harbor Village is frequently highlighted as supportively navigated and guided. One reviewer emphasizes the pivotal help they received from Rich, the admissions director, in getting their loved one settled, along with Caitlyn in the business office who assisted with the financial setup. The sense conveyed is that the team doesn't just process intakes; they walk families through the steps, offering practical assistance and reassurance during a challenging transition. That collaborative, hands-on approach helps families feel confident that their loved one is in good hands from the start.
Once a resident is settled, the ongoing care and daily life at Harbor Village consistently receive high praise. Families note that their loved ones receive excellent treatment and service, and being closer to family for visits is a meaningful benefit. Social workers such as Anna and Carrie are frequently singled out for their responsiveness and helpfulness in coordinating care. The staff - from nurses to maintenance - are described as going above and beyond, with even small requests met promptly. The memory care team is specifically recognized for diligence and compassion, underscoring the facility's commitment to residents who need extra attention and specialized support.
Leadership at Harbor Village is portrayed as active and deeply involved rather than distant. Reviewers highlight how the leadership team, including the executive director, director of nursing, and assistant director of nursing, are out in the building, checking in with staff and residents and ensuring smooth operations. This hands-on approach makes families feel that everyone is part of a cohesive effort. In memory care, the dedication of caregivers is called out as a testament to the facility's culture, with praise for how changes in behavior, medications, and routines are communicated and managed with care and professionalism. A memorable note also acknowledges a staff member who facilitated a cigarette program, described as kind and courteous, illustrating how even unique aspects of care are handled with sensitivity.
The experiences of residents themselves further illustrate Harbor Village's strengths. One person spent about 11 months there and left feeling stronger, crediting the staff with treating residents like family and providing day-to-day support that wasn't merely performative. A sense of community permeates the facility, with residents enjoying social activities, recreation, and meaningful daily routines. The recreation team is described as amazing, and residents regularly mention favorite activities like bingo, Pokeno, and other games. People also speak warmly of the food - especially chicken tenders - and of a shop on site, which helps residents feel a sense of normalcy and independence.
Beyond individual care, Harbor Village is portrayed as a place that values partnerships and family involvement. Staff and families alike commend the ongoing collaboration with community professionals who serve mutual clients, noting that the leadership and social work teams consistently go the extra mile with thoughtful guidance and care. The supportive environment is attributed to a shared commitment among the executive leadership, the nursing team, and the care staff to prioritize quality and well-being. Positive testimonials from associates and partners reinforce that Harbor Village operates as a collaborative hub where patients' and families' needs are addressed in a coordinated, compassionate manner.
From respite stays to long-term care, across short-term rehab and ongoing memory care, families repeatedly express gratitude for Harbor Village's impact during incredibly stressful times. Personal stories describe relief and reassurance from the moment of first contact, with staff greeting visitors warmly and offering clear communication and updates. People emphasize how the team's empathy, patience, and respect helped families navigate transitions - whether dealing with hearing loss, emotional upheaval, or the complexities of insurance and finances. The cumulative sentiment is that Harbor Village has made hard times more manageable and has helped turn challenging periods into experiences of safety, support, and hope.
In closing, Harbor Village Rehabilitation & Nursing Center emerges as a place where residents feel at home and are cared for with dignity, compassion, and professional excellence every day. The consistent praise for the people who work there - from frontline CNAs and nurses to social workers, maintenance staff, and administrators - paints a picture of a community dedicated to well-being, communication, and genuine connection. Families describe life-changing, positive impacts on their loved ones and express unwavering gratitude, often concluding with strong recommendations to others seeking compassionate care, engaging activities, and a supportive, collaborative environment.
Harbor Village North Health And Rehabilitation Center in New London, CT is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon for residents to pamper themselves, as well as cable or satellite TV for entertainment. Community operated transportation is available to ensure residents can easily access local amenities and appointments.
A computer center is provided for residents to stay connected and engaged, while a dining room offers restaurant-style dining experiences. The fitness room allows residents to stay active and maintain their physical well-being. All accommodations are fully furnished for convenience.
For recreational activities, there is a gaming room, garden, small library, and scheduled daily activities organized for socialization and enjoyment. Residents can also make use of the outdoor space to relax and unwind.
Private bathrooms ensure privacy for each resident, while housekeeping services keep the community clean and well-maintained. Move-in coordination is offered to ease the transition process.
Residents with special dietary restrictions are catered to with meal preparation and service that includes diabetes diet options. Medication management ensures that residents receive their required medications on time.
The care services at Harbor Village North include 24-hour call system and supervision to provide assistance whenever needed. Trained staff assist with activities of daily living such as bathing, dressing, and transfers. A mental wellness program supports the emotional well-being of residents.
Transportation arrangements are made both for non-medical purposes as well as specifically for doctors' appointments.The nearby proximity of cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals enhance convenience for the residents.
Overall, Harbor Village North Health And Rehabilitation Center provides a comprehensive assisted living experience with a wide range of amenities and care services in order to ensure the comfort and well-being of its residents.
This part of New London, Connecticut, offers a convenient and diverse range of amenities for senior living. With several physicians' offices, pharmacies, and hospitals nearby, residents have easy access to healthcare services. There are also plenty of dining options, including cafes and restaurants serving a variety of cuisines. Parks such as Toby May Park and Fort Trumbull State Park provide opportunities for outdoor recreation and relaxation. Public transportation is easily accessible from New London Union Station, making it convenient to explore the surrounding area. Additionally, places of worship and a nearby theater offer cultural and social opportunities for residents. Overall, this neighborhood provides a well-rounded environment with essential services for seniors looking to settle in New London.
Harbor Village North Health And Rehabilitation Center is located at 78 Viets Street Extension, New London, CT 06320 in New London County, Connecticut
Harbor Village North Health And Rehabilitation Center on seniors.fyi includes 3 photos including images showing dining, landscaping, exterior, indoor lighting, bedroom, windows, plant, interior, and more.
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