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Harbor Village North Health And Rehabilitation Center in New London, CT

Harbor Village North Health And Rehabilitation Center is a nursing home community in New London, CT.

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Harbor Village North Health And Rehabilitation Center in New London, CT

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Harbor Village North Health And Rehabilitation Center Harbor Village North Health And Rehabilitation Center Harbor Village North Health And Rehabilitation Center

78 Viets Street Extension, New London, CT 06320

For more information about senior living options: (866) 208-4318

4.3 from 46 reviews
5 stars
37
4 stars
2
3 stars
0
2 stars
0
1 stars
7

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2026

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Overall Review of Harbor Village North Health And Rehabilitation Center

common 30 reviews mention this

Staff care and communication stand out

Residents and families repeatedly describe compassionate, attentive staff across the building.

Many reviewers praise staff for kindness, professionalism, and going above and beyond, from nursing and aides to leadership and front-desk support. Several also describe regular check-ins and clear updates about care, medications, and daily routines. A number of residents and families say the staff made difficult transitions feel more manageable, including respite and longer rehab stays. Even when reviewers were less satisfied, their comments still frequently centered on how staff handled care needs day to day.

common 7 reviews mention this

Therapy helps residents regain function

Therapy progress is a recurring theme in residents’ and families’ experiences.

Several reviewers describe improvement tied to the therapy department, including regaining mobility and building strength with physical or occupational therapy. Others mention therapists who explain what they’re working on and help residents push toward goals. There are also comments about behavioral health support and goal-setting, alongside hands-on nursing care during rehab. Across these reviews, people connect therapy and daily guidance with feeling stronger and more confident at discharge.

common 7 reviews mention this

Recreation and resident activities matter

Recreation programs and everyday activities come up often in positive feedback.

Residents and families frequently mention having things to do, including bingo and other games, as well as recreation-led social time. Reviews describe activities that help residents stay engaged and distracted from stress during rehab or longer stays. Some reviewers specifically highlight recreation staff and directors for organizing events and helping residents connect with one another. A few also frame activities as part of the overall support that made the community feel welcoming.

common 2 reviews mention this

Dining gets a couple of praises

Some residents specifically mention that the food is good.

A couple of reviewers call out the quality of meals and name favorite items, including chicken tenders. These comments pair dining with a generally positive day-to-day experience. While not every review discusses food, the mentions that do appear are straightforward and favorable.

  • A beautifully arranged dining area featuring tables set with black tablecloths and floral centerpieces, creating an elegant atmosphere.
caveat 6 reviews mention this

Safety and staffing concerns appear

Some reviews raise concerns about supervision, safety, and care follow-through.

Several critical reviews describe breakdowns in attention or communication, including claims of falls and inadequate follow-through on medical needs. There are also allegations involving medication and care decisions, along with concerns about cleanliness and staffing levels. A few reviewers also focus on safety in specific units, describing situations they believed were not properly controlled. These concerns are serious and repeat across multiple negative reviews rather than being isolated complaints.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 128 resident community capacity 128 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This part of New London, Connecticut, offers a convenient and diverse range of amenities for senior living. With several physicians' offices, pharmacies, and hospitals nearby, residents have easy access to healthcare services. There are also plenty of dining options, including cafes and restaurants serving a variety of cuisines. Parks such as Toby May Park and Fort Trumbull State Park provide opportunities for outdoor recreation and relaxation. Public transportation is easily accessible from New London Union Station, making it convenient to explore the surrounding area. Additionally, places of worship and a nearby theater offer cultural and social opportunities for residents. Overall, this neighborhood provides a well-rounded environment with essential services for seniors looking to settle in New London.

Physicians

  • Connecticut Behavioral Health Associates PC (0.3 miles)
  • L&M Hand Center & Neurology (0.3 miles)
  • Mystic Medical Group (0.3 miles)
  • Digestive Disease Associates PC (0.3 miles)
  • L&M Physicians Associates (0.3 miles)
  • Montauk Gyn (0.3 miles)
  • Gold Coast Pulmonary & Sleep (0.6 miles)

Restaurants

  • NV Bakery & Market (0.4 miles)
  • On the Waterfront Cafe (0.7 miles)
  • Fred's Shanty Restaurant (0.7 miles)
  • McDonald's (0.8 miles)
  • Captain Scott's Lobster Dock (0.9 miles)
  • Michael's Dairy (0.9 miles)
  • Jasmine Thai Restaurant & Sushi Bar (1 miles)

Parks

  • Toby May Park (0.7 miles)
  • Fort Trumbull State Park (0.9 miles)
  • Fort Griswold Battlefield State Park (1.9 miles)
  • Ocean Beach Park (2.1 miles)
  • Harkness Memorial State Park (2.1 miles)
  • Washington Park (2.3 miles)
  • The Park 2 (2.9 miles)

Pharmacies

  • CVS Pharmacy (0.7 miles)
  • CVS Pharmacy (0.8 miles)
  • Walgreens (0.8 miles)
  • Medicine Shoppe (2.1 miles)
  • Walgreens (2.8 miles)
  • Electric Boat Family Pharmacy (2.8 miles)
  • CVS Pharmacy (3.1 miles)

Cafes

  • Washington Street Coffee House (1.3 miles)
  • Muddy Waters Cafe (1.3 miles)
  • Broken Yolk Cafe (1.4 miles)
  • Starbucks (3.2 miles)
  • Panera Bread (3.4 miles)
  • Cafe Sol (4.6 miles)
  • Starbucks (5.4 miles)

Transportation

  • New London Union Station (1.4 miles)

Places of Worship

  • Temple Emanu-El (2.9 miles)

Theaters

  • Regal Cinemas Waterford 9 (3.6 miles)

Hospitals

  • Lawrence Memorial Hospital (4.6 miles)
  • Pequot Health Center (4.6 miles)
  • Flanders Health Center (5.4 miles)
  • Charter Oak Walk-In Medical Center PC (5.5 miles)

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