Pride Point Apartments in New London, CT

Cons

• After being contacted, Hue asked for two available days and confirmed, but property management never replied to schedule a tour.
• The reviewer has repeatedly been unable to get a tour, despite efforts last year and again this year, which is very disappointing and a huge waste of time.
• The manager is rude.
• The reviewer claims discriminatory treatment toward white people: basically, don't bother if you're white.
• The applicant faced a long, inconsistent wait for a 3-bedroom apartment, with multiple price changes and no word for well over a year.

Review

Pride Point Apartments in New London, CT is best suited for buyers or families who can tolerate a painfully slow, opaque leasing process and who do not depend on responsive, courteous management to make housing decisions. The clearest signal from the current experience is that scheduling a tour or receiving timely updates is not reliable, and that basic courtesy in handling inquiries is inconsistent at best. For someone needing timely information, a straightforward application-and-tour flow, or any sense of professional follow-through, this community is not a good fit.

Those who should seriously consider alternatives include families hoping to secure a move-in plan with predictable timelines, seniors considering housing options tied to ongoing support services, and anyone who values respectful, proactive communication from a property team. The most troubling indicators are repeated failures to respond to tour requests, a manager described as rude by residents, and allegations of discriminatory conduct. Coupled with substantial, shifting wait times for a modestly priced unit, these factors make Pride Point a risky choice for anyone hoping to align housing with a defined schedule or assurance of fair treatment.

The principal cons are substantial and recurring. Prospective tenants face repeated barriers to even the first step of the process: arranging a tour. A pattern emerges where inquiries are acknowledged but never followed through, leaving interested parties in limbo with no clear path forward. Management behavior is another red flag, with at least one review labeling the on-site manager as rude. A further, more serious concern is an allegation of racial bias, suggesting an environment where applicants may encounter unequal treatment. In addition, the wait for a suitable unit is lengthy and unpredictable, with prices and availability changing multiple times and no reliable commitment on when a unit will open, often extending well beyond a year. These issues undermine trust, predictability, and the peace of mind families seek when planning a housing transition.

Do the few potential positives offset these drawbacks? To an extent, there is a clear lure: the possibility of a large, affordable three-bedroom unit at roughly affordable market rates, with the option of a recent price point around a modest amount. However, the financial upside is dramatically undercut by the operational downsides. When the path to occupancy is blocked by slow communication, inconsistent pricing, and a tense office atmosphere, potential savings become symbolic rather than real. The absence of reliable updates nullifies any perceived value, and the prospect of a very long wait without steady information erodes confidence that the residence can ever become a viable home.

For families evaluating options, the prudent course is to demand clarity up front: expected wait times, unit availability by size, and a written policy on communication timelines. Verify whether tours can be scheduled within a reasonable window, and insist on a contact point who will follow through. Probe the property about nondiscrimination policies and the steps taken if bias concerns arise, along with concrete examples of how management handles inquiries from prospective residents. If these assurances cannot be documented in writing, or if responsiveness remains spotty, it is wiser to consider communities with demonstrated track records of professional management, transparent leasing processes, and respectful resident engagement.

In the final assessment, Pride Point Apartments does not presently present the stability and service level sought by families navigating a transition into housing with or without supportive services. The strongest recommendation is to explore other options first - especially communities with clear, timely communication, professional conduct from leadership, and predictable leasing timelines. If the goal is to secure a orderly, respectful, and efficient move, alternatives should be pursued with urgency, while Pride Point is reserved for those for whom the risk is acceptable and the stakes are low enough to tolerate chronic ambiguity and inconsistent treatment.

This area of New London, Connecticut, offers a convenient and accessible location with a variety of amenities suitable for senior living. Within close proximity, you will find pharmacies such as CVS and Walgreens, as well as reputable physicians specializing in oncology, pulmonology, vascular health, obstetrics, and more. Additionally, there are several dining options ranging from fast food to Thai cuisine. Nearby parks like Fort Trumbull State Park and Ocean Beach Park provide opportunities for outdoor recreation and relaxation, while transportation options like New London Union Station offer easy access to the surrounding area. For entertainment, Regal Cinemas Waterford 9 is just a short drive away. Lawrence Memorial Hospital and other healthcare facilities are also conveniently located within a few miles of this neighborhood. Overall, this part of New London presents a range of services that cater to the needs of seniors looking for a comfortable and well-rounded community to call home.

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (0.6 miles)
• CVS Pharmacy (0.9 miles)
• Medicine Shoppe (1.1 miles)
• Target Pharmacy (2.5 miles)
• Walgreens (2.7 miles)
• Electric Boat Family Pharmacy (2.7 miles)

Restaurants

• Wendy's (0.4 miles)
• Taco Bell (0.5 miles)
• McDonald's (0.6 miles)
• Jasmine Thai Restaurant & Sushi Bar (0.7 miles)
• NV Bakery & Market (0.8 miles)
• Captain Scott's Lobster Dock (0.9 miles)
• McDonald's (0.9 miles)

Physicians

• Oncology & Hematology Associates PC (0.7 miles)
• Gold Coast Pulmonary & Sleep (0.8 miles)
• The Vascular Experts (0.8 miles)
• Shoreline Obstetrics & Gynecology (0.8 miles)
• New London Family Practice (0.8 miles)
• Mystic Medical Group (1 miles)
• Digestive Disease Associates PC (1 miles)

Cafes

• Washington Street Coffee House (0.8 miles)
• Muddy Waters Cafe (1 miles)
• Broken Yolk Cafe (2.3 miles)
• Panera Bread (2.6 miles)
• Starbucks (3.4 miles)
• Cafe Sol (4.8 miles)
• Starbucks (5.1 miles)

Transportation

• New London Union Station (1.1 miles)

Parks

• Fort Trumbull State Park (1.2 miles)
• Fort Griswold Battlefield State Park (1.6 miles)
• Toby May Park (1.7 miles)
• Washington Park (2.1 miles)
• The Park 2 (2.2 miles)
• Leary Park (2.9 miles)
• Ocean Beach Park (3.1 miles)

Places of Worship

• Temple Emanu-El (2 miles)

Theaters

• Regal Cinemas Waterford 9 (2.8 miles)

Hospitals

• Lawrence Memorial Hospital (4.5 miles)
• Pequot Health Center (4.6 miles)
• Flanders Health Center (5 miles)
• Charter Oak Walk-In Medical Center PC (5.1 miles)
• Joshua Center-Montville (5.7 miles)
• Lawrence And Memorial Family Medicine (5.9 miles)