Overall Review of Autumn Lake Healthcare At New Britain
common5 reviews mention this
PT and OT are a highlight
Residents frequently praise the rehab therapy experience and progress.
Several residents describe strong results and support from PT and OT during rehab stays, including walking again after arriving on a stretcher. People also mention therapy teams as responsive and engaged in day-to-day recovery. A few comments frame the PT department as especially helpful compared with other parts of the stay.
caveat3 reviews mention this
Food quality is mixed
Food is a recurring concern, with multiple residents unhappy with taste and service.
While some visitors say food is good, other residents describe meals as poor, with examples of the food not matching what was ordered. At least a couple of reviews are sharply negative, including complaints about disgusting food and broader cleanliness concerns tied to meals. Overall, dining feedback is inconsistent rather than uniformly positive.
caveat3 reviews mention this
Help-button response feels inconsistent
Response to call requests is sometimes described as slow.
A review notes that call-button response could be better, and another says there are moments when help takes long enough to require checking in. At the same time, one resident reports fast responses when a bathroom call button is used, showing the experience can vary by situation. Residents who raise this issue often connect delays to periods when assistance is needed urgently.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
282 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Bradley International (16 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
McDonald's (0.4 miles)
P.F. Chang's China Bistro (0.8 miles)
Chick-Fil-A (3.1 miles)
Naples Pizza (3.1 miles)
New Park Brewing (3.2 miles)
Max Burger (3.4 miles)
Restaurant Bricco (3.4 miles)
Physicians
Pinnacle Men's Health of Hartford (1.2 miles)
Lexington Cardiology Associates (1.7 miles)
Vealechristopher, Macgilpin Douglas, Siracojohn, & Harveyrichard, Verrisimo Ana (1.8 miles)
UConn Dowling North (2 miles)
Consulting Ophthalmologists (2 miles)
Umashanker Devika MD - Tallwood Men's Health (2 miles)
Jonathan Schreiber (2 miles)
Parks
Stanley Quarter Park (1.2 miles)
Wolcott Park (2 miles)
Mill Pond Park (2.4 miles)
Fernridge Park (3.7 miles)
Elizabeth Park (5.1 miles)
Maxwell Park (5.2 miles)
Satan's Kingdom State Recreation Area (5.8 miles)
Hospitals
Newington Veterans Hospital (1.9 miles)
The Hospital of Central Connecticut Cancer Center (3.8 miles)
Autumn Lake Healthcare At New Britain on seniors.fyi includes 8 photos including images showing interior, landscaping, building, gazebo, garden, windows, decor, healthcare, and more.
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