Crestfield Rehabilitation Center & Fenwood Manor in Manchester, CT
Save565 Vernon Street, Manchester, CT 06040
For more information about senior living options: (844) 490-3973
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The PT/OT staff were wonderful and helped his father return to home care. The staff were on top of his needs and ensured the injections were available. The nurses were patient and provided exceptional care, and the social worker Sandy showed empathy and compassion. The room was nice, the food was good, and physical therapy was helpful; the staff kept the family well informed. Crestfield is an excellent rehabilitation center, enabling patients to live with minimal assistance. Crestfield is a great rehab facility that is highly recommended, with delicious food and clean rooms. All the staff were friendly and attentive; the facility was neat and clean. They took great care of my mother and uncle.
The reviewer would not place a relative there. The facility is described as terrible, a mess from top to bottom, where residents are ignored and abused. It is labeled the wrong type of facility for patients with severe chronic pain, spinal cord injury, fibromyalgia, or brain disorders. The staff are seen as undereducated, extremely lazy, and unprofessional, with subpar physical therapy and care. There are allegations of malnutrition and neglect, including a patient not being fed and discharge orders being ignored. The secretary is unresponsive and some nurses are rude; calls go unanswered and care is inconsistent. Management is accused of being inhumane, with restricted family contact and a director described as sub-human. The facility is criticized for unpleasant smells, subpar care, and outdated decor.Crestfield Rehabilitation Center & Fenwood Manor is best suited for families seeking a post-acute rehabilitation stay where a strong therapy team can drive real mobility and independence, even if the building and administration feel dated. It works best for patients recovering from surgeries or injuries who prioritize getting access to hands-on PT and OT, with clear, practical rehabilitation goals and frequent family updates. The facility's strongest asset is the therapy milieu and the dedicated nursing and support staff who can keep a recovery plan on track when everything else feels imperfect. This is not a luxury destination; it's a working rehab center that can deliver meaningful gains for the right person.
Those who should consider alternatives are families who require consistently seamless administration, highly reliable call bell response, modern amenities, and predictable daily routines. Several reviews flag administrative friction, scheduling challenges, and communication gaps as recurring headaches, sometimes translating into frustration for families and delayed or inconsistent information about care. The same cohort should look elsewhere if updated rooms, in-room climate control, and a visually fresh environment are nonnegotiables. For long-term comfort or complex medical needs that demand a consistently flawless front office experience, other options may reduce daily stress and anxiety.
On the positive side, there is strong evidence that Crestfield's therapy teams deliver. Post-acute patients who engage with the PT/OT staff tend to report steady progress and practical guidance that helps return patients to home care or independent living. The clinicians' ability to tailor therapy to individual limitations - sometimes including detailed home-care plans - appears to translate into tangible mobility gains. Family members frequently describe staff as caring, responsive, and personally invested, even when other aspects of the facility fall short. When therapy is the priority, Crestfield can outperform many peers.
Yet the downsides are persistent enough to offset those therapy gains for many families. Administrative lapses, mixed experiences with front-desk and nursing staff, and complaints about meal quality or basic comfort suggest a facility that often feels understaffed or overextended. Several reviewers recount long delays in routine tasks, insufficient attention to nutrition, and environments that feel worn rather than welcoming. The contrast between compassionate, capable therapists and occasionally strained overall operations makes Crestfield a variable pick: predictable strength in rehab, uneven performance in everyday management.
The decision framework comes down to priorities. If the primary goal is to maximize functional recovery with a capable therapy team, Crestfield is a viable, even strong, option - provided there is a plan to monitor administration and maintain realistic expectations about the facility's physical condition. For families who cannot tolerate inconsistent communication, outdated facilities, or gaps in daily care, the drawbacks become deal-breakers. The most prudent path is to verify current staffing levels, request recent rehab outcomes, and insist on transparent discussions about nutrition, pain management, and discharge planning before committing.
In practical terms, approach Crestfield with a concrete set of checks. Tour the facility with a focus on cleanliness, room comfort, and climate control; ask about recent renovations and which areas are slated for upgrades. Speak to current residents or families about call-bell response times and the consistency of daily care. Probe the therapy schedule, goals, and the availability of needed injections or specialized treatments, and request a written post-discharge plan that lists therapy milestones and triggers for escalation. If these criteria align with family expectations and the care team demonstrates solid communication, Crestfield can be a solid fit for short-term, goal-oriented rehab. If not, it's wise to weigh other options that prioritize administrative reliability and modernized surroundings, without sacrificing the quality of therapy.
155 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bradley International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crestfield Rehabilitation Center & Fenwood Manor in Manchester, CT is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to its residents. Situated in a peaceful neighborhood, this community provides a comfortable and homelike environment for seniors looking for assistance with daily activities.
The community boasts an array of amenities designed to enhance the quality of life for residents. A beauty salon ensures that residents can easily maintain their personal grooming needs. Cable or satellite TV is provided in each room, keeping residents entertained and connected to the world. Community operated transportation is available, allowing residents to easily access local attractions and run errands. A computer center is available for those who wish to stay connected online, while Wi-Fi/high-speed internet ensures seamless connectivity throughout the community. Residents can enjoy delicious meals in the dining room with restaurant-style dining, catering to special dietary restrictions. Additionally, private bathrooms provide convenience and privacy.
Care services at Crestfield Rehabilitation Center & Fenwood Manor are comprehensive and personalized to meet individual needs. With 24-hour call system and supervision, residents have peace of mind knowing that help is always readily available. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by a team of dedicated caregivers. Medication management ensures that residents receive their medications on time and as prescribed. A mental wellness program promotes emotional well-being among residents.
Residents at Crestfield Rehabilitation Center & Fenwood Manor also have access to an array of engaging activities. Concierge services cater to individual preferences while fitness programs keep residents active and healthy. Planned day trips allow for exploration outside the community, while resident-run activities encourage social interaction within the community. Scheduled daily activities ensure that there is always something fun happening.
Furthermore, Crestfield Rehabilitation Center & Fenwood Manor benefits from its convenient location with numerous cafes, pharmacies, physicians' offices, restaurants, and theaters nearby. This allows residents easy access to essential services and entertainment options.
In summary, Crestfield Rehabilitation Center & Fenwood Manor is a well-appointed assisted living community that provides a warm and supportive environment for seniors. With a wide range of amenities, care services, and engaging activities, residents can enjoy an enriching and fulfilling lifestyle while receiving the assistance they need.
Crestfield Rehabilitation Center & Fenwood Manor is located at 565 Vernon Street, Manchester, CT 06040 in Hartford County, Connecticut
Crestfield Rehabilitation Center & Fenwood Manor on seniors.fyi includes 5 photos including images showing interior, windows, therapy room, exercise, healthcare, decor, television, lobby, and more.
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