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Chelsea Place Care Center in Hartford, CT

Chelsea Place Care Center is a nursing home community in Hartford, CT.

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Chelsea Place Care Center in Hartford, CT

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  • Interior

    A cozy dining area with neatly arranged tables and chairs, decorated with floral centerpieces.

  • Decor

    A well-lit dining room with tables covered in blue tablecloths and green chairs, set beside large windows.

  • Living Room

    A cozy living room with vintage furniture, a television, and decorative plants by the window.

  • Building

    A residential building surrounded by trees and well-maintained landscaping.

  • Architecture

    A multi-story building surrounded by trees and well-maintained landscaping.

  • Bedroom

    A tidy hospital room with a single bed, chair, and window with curtains.

  • Trees

    A parking lot filled with cars surrounded by trees and greenery under a partially cloudy sky.

  • Windows

    A colorful, well-decorated bedroom with twin beds and ample natural light.

  • Landscaping

    A four-story building surrounded by trees and landscaping with a car parked in front.

  • Kitchen

    A bright kitchen featuring white cabinets, modern appliances, and a clean countertop.

  • Lighting

    A bright and spacious lobby area with a reception desk, comfortable seating, and elegant lighting.

  • Entrance

    An exterior view of a building entrance with a glass door, surrounded by brick walls and landscaping.

  • Fireplace

    A cozy lobby area with chairs, a table, and a decorative fireplace.

  • Exercise Equipment

    A spacious rehabilitation center featuring various exercise and therapy equipment.

25 Lorraine Street, Hartford, CT 06105

For more information about senior living options: (866) 208-4318

1.7 from 64 reviews
5 stars
9
4 stars
2
3 stars
2
2 stars
1
1 stars
50

Overall Review of Chelsea Place Care Center

caveat 12 reviews mention this

Cleanliness issues come up often

Many residents and visitors report ongoing cleanliness problems and unpleasant odors.

Multiple reviewers describe strong, persistent odors and unsanitary conditions inside the building. Several also mention dirty shared bathing areas and rooms that felt unkept, with some citing visible issues like soiled conditions or pests. A few accounts also say cleanliness has improved at times, but the negative reports are a consistent thread. Overall, cleanliness appears to be a major concern in day-to-day experiences described by families and visitors.

caveat 14 reviews mention this

Care responsiveness and communication

Several reviews describe delayed help and breakdowns in communication.

A number of reviewers say call bells go unanswered and that staff did not respond promptly when help was needed. Others describe difficulties getting medication on time or concerns about medication being mishandled or not available when requested. Communication with family members is also a frequent point, with some reviewers describing little to no updates even when they were a conservator. While a few reviews describe good nurse communication, many others paint a pattern of inadequate responsiveness.

caveat 9 reviews mention this

Food quality draws sharp criticism

Food is a recurring concern, with several reviewers saying meals are not appetizing or lack options.

Several reviewers report that the food was inedible or unappetizing and that residents did not have meal choices. Some describe meals as bland or not meeting dietary needs, including complaints related to diabetic meal options. A few counter-reviews mention better or some good meals at times, but overall dining quality comes up repeatedly alongside other care complaints.

  • A cozy dining area with neatly arranged tables and chairs, decorated with floral centerpieces.
  • A well-lit dining room with tables covered in blue tablecloths and green chairs, set beside large windows.
caveat 8 reviews mention this

Shared spaces and safety worries

Reviews frequently raise concerns about rooming conditions and perceived safety.

Some families describe rooms that feel too small and report shared bathroom setups, including jack-and-jill arrangements. Others connect these living conditions with safety concerns, such as supervised visitation restrictions that felt unsafe, and reports of residents struggling to get assistance. A few reviews also mention equipment or facility issues that made day-to-day care feel unreliable. While there are positive visits too, the safety and environment concerns are a consistent theme across multiple accounts.

common 2 reviews mention this

Nearby medical offices are close

The community is near multiple medical and pharmacy options.

Reviewers and families mention healthcare coordination needs, and the surrounding area includes nearby physician and hospital options. There are also pharmacies and several nearby places that can support errands or short trips when needed. This doesn’t address how care is delivered day to day, but it provides convenient access to services in the area.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 234 resident community capacity 234 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Bradley International (12 miles away) Bradley International (12 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • SHE Medical (0.1 miles)
  • Woodland Women's Health Associates (0.2 miles)
  • Medical Oncology and Blood Disorders (0.3 miles)
  • Hartford Orthopedic Surgeons (0.5 miles)
  • Woodland Anesthesiology Associates PC (0.6 miles)
  • Village For Families & Children (1.3 miles)
  • Uconn Health Partners (1.4 miles)

Pharmacies

  • CVS Pharmacy (0.3 miles)
  • Walgreens (0.6 miles)
  • CVS Pharmacy (0.7 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.2 miles)

Hospitals

  • St Francis Hospital (0.6 miles)
  • Infectious Disease Division (1.6 miles)
  • Newington Veterans Hospital (4.7 miles)

Restaurants

  • Spigot Cafe (0.7 miles)
  • Red Rock Tavern (1 miles)
  • El Mercado (1.1 miles)
  • McDonald's (1.8 miles)
  • Artisan (1.8 miles)
  • The Capital Grille (1.9 miles)
  • Max's Oyster Bar (1.9 miles)

Parks

  • Elizabeth Park (0.9 miles)
  • Bushnell Park (1.4 miles)
  • Satan's Kingdom State Recreation Area (1.5 miles)
  • Fernridge Park (2.4 miles)
  • Wolcott Park (3 miles)
  • Mill Pond Park (5.2 miles)
  • Stanley Quarter Park (6.1 miles)

Transportation

  • Union Station (1.3 miles)
  • Pratt & Whitney (3.6 miles)

Cafes

  • Blue State Coffee (1.7 miles)
  • Starbucks (2.1 miles)
  • Starbucks (2.4 miles)
  • Rebel Dog Coffee Co. EAST HARTFORD (3.8 miles)
  • Panera Bread (5.8 miles)

Places of Worship

  • Universalist Church of West Hartford (1.8 miles)
  • Jehovah's Witnesses (2.5 miles)
  • Emanuel Synagogue (2.6 miles)
  • Jehovah's Witnesses (5.4 miles)

Frequently Asked Questions

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