Touchpoints At Chestnut in East Windsor, CT

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  • Interior

    A clean and organized hospital room with two beds and furniture.

  • Outdoors

    A sign surrounded by trees and grass on a sunny autumn day.

  • Decor

    A cozy living room with striped sofas and a checkered floor.

  • Living Room

    A cozy living room featuring striped sofas, a coffee table, and checkered flooring, adorned with curtains and decorative plants.

  • Building

    A white house with an American flag in front and green bushes lining the walkway.

  • Architecture

    A large white residential house with a porch and a well-manicured lawn on a sunny day.

  • Bedroom

    A hospital room with a single bed, TV, and wooden flooring.

  • Dining

    A well-decorated dining room with elegant chandeliers and neatly arranged tables and chairs.

  • Lighting

    A clean and neatly organized bathroom with a sink, toilet, mirror, and a piece of furniture.

  • Fireplace

    A cozy living room with a fireplace, decorated with artwork and classic furniture.

  • Outdoor

    A sunlit porch with white railings and a view of parked cars in the background.

  • Bathroom

    A luxurious bathroom featuring a walk-in bathtub and elegant tile walls.

  • Television

    A hospital room with two patient beds separated by curtains, each equipped with a television.

  • Chandelier

    A well-decorated dining area featuring blue tablecloths and elegant chandeliers.

Touchpoints At Chestnut in East Windsor, CT

Touchpoints At Chestnut is a nursing home community in East Windsor, CT.

Information last verified:

171 Main Street, East Windsor, CT 06088

For more information about senior living options: (866) 208-4318

2.7 from 37 reviews
5 stars
10
4 stars
5
3 stars
1
2 stars
7
1 stars
14

Overall Review of Touchpoints At Chestnut

caveat 9 reviews mention this

Staffing and response can slip

Some residents describe long waits and inconsistent help when they need care.

Several reviews mention staffing pressure and delayed responses, including reports of call-bell waits ranging from under an hour to several hours and staff not arriving when needed. A few families describe care that felt minimal or neglectful at times, with concerns about delayed attention and follow-through. Some reviews also describe moments of responsive, caring staff, but the negative experiences point to uneven staffing and communication during certain periods.

caveat 7 reviews mention this

Facility condition varies widely

Reviews describe a building condition that can feel unclean or poorly maintained.

Some reviewers criticize cleanliness and upkeep, including accounts of dim or unpleasant hallway conditions, odors, and rooms described as dirty or dilapidated. There are also reports of environmental problems such as pests and issues with hygiene on surfaces. On the other hand, a smaller set of reviews describe rooms as clean and the facility as homey or well kept, suggesting the experience may vary by unit or time.

common 7 reviews mention this

Rehab therapy receives praise

Residents and families often single out PT and OT as helpful.

Multiple reviews highlight physical therapy and occupational therapy as a strong part of the rehab experience, including therapy schedules and staff who discuss needs and suggestions. Some families credit therapy teams with helping loved ones recover, including after strokes and orthopedic surgeries. A few reviews were less positive, describing missed therapy sessions and feeling like they had to do parts of rehab on their own.

common 7 reviews mention this

Food quality is mixed

Dining satisfaction is inconsistent across residents’ experiences.

Several reviews mention the meals, with some describing the food as enjoyable and others saying it was cold, bland, or terrible. A few families describe the social aspect of dining, while others focus more on dietary follow-through and meal quality. Even among positive experiences, feedback is not uniformly glowing, and at least one review describes food as only average or hit-or-miss.

common 20 reviews mention this

Caregivers are often described warmly

Many reviews praise staff for kindness, patience, and respect.

Across reviews, residents and families frequently describe nurses, aides, therapists, and other support staff as caring and attentive. Several caregivers are singled out for being welcoming, compassionate, and helpful with daily routines and communication with families. Even when other parts of the stay draw criticism, many reviewers still describe at least some staff members as doing their best and treating people with respect.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 60 resident community capacity 60 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Bradley International (3 miles away) Bradley International (3 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

Restaurants

  • Maine Fish Market & Restaurant (0.3 miles)
  • Cracker Barrel (0.8 miles)
  • Skyline Restaurant (2.7 miles)
  • Popeyes Louisiana Kitchen (2.8 miles)
  • Bear's Smokehouse Barbecue (3 miles)
  • Bobby V's Restaurant & Sports Bar (3.1 miles)
  • Tunxis Grill & Pizzeria (3.6 miles)

Pharmacies

  • Walgreens (0.5 miles)
  • Walmart Pharmacy (0.6 miles)
  • CVS Pharmacy (4.5 miles)
  • CVS Pharmacy (4.9 miles)
  • CVS Pharmacy (5.3 miles)
  • CVS Pharmacy (7.6 miles)
  • CVS Pharmacy (7.7 miles)

Transportation

  • Lot 3 BDL (3.1 miles)
  • Delta Airlines (3.3 miles)
  • Bradley International Airport (BDL) (3.3 miles)
  • Escape Lounge (3.4 miles)
  • Simsbury Airport (4B9) (8.2 miles)

Physicians

  • Radiology Associates of Hartford, PC (5 miles)
  • Trinity Health Of New England Medical Group: Primary Care Enfield (5.2 miles)
  • Central Ct Cardiologists (5.2 miles)
  • Dr Jayant R. Bhagat, MD (5.3 miles)
  • Dr Demos, Dermatology (5.3 miles)
  • Connecticut Maxillofacial Surgeons (5.5 miles)
  • Pioneer Valley Surgical Associates PC (5.6 miles)

Theaters

  • Enfield 12 - Cinemark Theatres (5.1 miles)
  • Cinemark Buckland Hills 18 + Imax (9.3 miles)

Cafes

  • Starbucks (5.3 miles)
  • Birdhouse Coffee (5.9 miles)
  • Panera Bread (8.4 miles)
  • Starbucks (8.8 miles)
  • Starbucks (9.1 miles)
  • Starbucks (9.1 miles)

Places of Worship

  • Jehovah's Witnesses (9.4 miles)

Frequently Asked Questions

Where is Touchpoints At Chestnut?
What photos are available for Touchpoints At Chestnut in East Windsor, Connecticut?

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