Suffield House

Pros

• The therapy department at The Suffield House is outstanding, providing excellent OT and PT services that greatly comforted the family.
• Nurses at The Suffield House are attentive, kind, and caring, ensuring that resident care remains uncompromised even during staffing challenges.
• The facility is clean, well-maintained, and offers a variety of amenities, including outdoor areas and an onsite salon for residents.
• Residents have access to a diverse activities calendar, promoting engagement and social interaction within the community.
• Many families appreciate the bright and welcoming environment created by the glass ceiling design and beautiful campus gardens.
• The dining experience at The Suffield House is enjoyable, with a menu that provides acceptable options for residents.
• Overall, family members feel their loved ones receive professional care in a nurturing environment at this facility.

Cons

• The loved one did not have a good experience at The Suffield House due to short staffing and feeling treated like a number rather than as an individual, leading to harm in their living environment.
• The experience with the staff was frustrating, particularly regarding communication about the waitlist for admission.
• There were concerns about the quality of care during nights and weekends compared to day shifts, indicating inconsistency in staff performance.
• One review highlighted that despite cleanliness and decent facilities, the studio felt boxy and lacking in comfort when compared to expectations.
• A negative experience was noted where the loved one's overall satisfaction improved significantly after moving to another facility.

Review

The Suffield House has garnered a mixture of reviews from families regarding the care and services provided to their loved ones. Many positive testimonials highlight the exceptional therapy department, which plays a crucial role in rehabilitation efforts. Individuals express gratitude for the outstanding occupational therapy (OT) and physical therapy (PT) services their family members received during their stay. One reviewer praises the staff as being kind, knowledgeable, and genuinely caring, emphasizing that they went above and beyond to ensure comfort during a challenging time. This level of dedication reportedly offered significant comfort to family members as they navigated their loved one's care journey.

In terms of nursing care, comments are overwhelmingly favorable. Reviewers describe the nursing staff at The Suffield House as attentive and compassionate, particularly during challenging times marked by COVID-19 and other viral outbreaks. While acknowledging that staffing can be an issue during such times, many felt that their loved one’s care was not compromised—a sentiment that is particularly reassuring for families considering long-term placements in assisted living facilities. The sense of satisfaction with nursing staff adds to the overall positive atmosphere portrayed in several testimonials.

Visitors often note the cleanliness and maintenance of the facility itself. A potential resident's family member mentions being impressed with how well-kept everything appeared during their tour, highlighting an occupied double room’s absence but noting that single rooms were available for viewing. Cleanliness serves as a critical factor for families seeking suitable environments for their relatives and The Suffield House appears up to standard in this regard. Additionally, features such as an onsite salon, activity rooms, and outdoor areas provide numerous options for residents to engage socially while enjoying their surroundings—factors valuable in a senior living community.

Despite these positive aspects, some reviewers shared concerns regarding communication difficulties experienced while dealing with staff members about admissions processes or wait lists. For instance, one person expressed frustration over repeated inquiries about application status without receiving clarity on where their mother stood on the waiting list. Such experiences can detract from an otherwise impressive observation concerning facilities; therefore, clear communication remains integral when managing expectations among families wishing to place loved ones into care.

On the other end of the spectrum are disappointing accounts reflecting dissatisfaction with The Suffield House’s staffing levels and quality of resident interaction. Reviews indicate feelings of neglect due to perceived short-staffing issues leading residents feeling like “numbers” rather than individuals deserving personalized attention and care—an alarming sentiment amongst families which could impact overall morale in such environments profoundly. Proponents maintain that selecting long-term residential options should ideally include assurances of adequate staffing ratios capable of fostering genuine human connections within caregiving spaces.

Several family members have had positive experiences related to rehabilitation services following acute medical instances such as hip replacements—the groundswell of praise demonstrates how important effective recovery programs are within skilled nursing settings like this one. Visitation observations revealed beautiful grounds characterized by gardens offering serene environments conducive to both rehabilitation progressions as well as overall well-being while indoors includes thoughtful design elements showcasing natural light through glass ceilings promoting soothing atmospheres throughout common areas.

In conclusion, while The Suffield House showcases various commendable features—from holistic therapy offerings paired alongside nurturing nursing support—to areas needing improvement related predominantly around staffing communications; its appeal remains multifaceted depending highly on individual experiences within its walls shaped largely by organizational commitment toward delivering quality assistance linked closely back into communal atmospheres providing necessary depth beyond simply addressing physical needs alone.

Physicians

• Central Ct Cardiologists (1.4 miles)
• Dr Demos, Dermatology (1.5 miles)
• Pioneer Valley Surgical Associates PC (1.8 miles)
• Radiology Associates of Hartford, PC (1.9 miles)
• Trinity Health Of New England Medical Group: Primary Care Enfield (2.7 miles)
• Dr Jayant R. Bhagat, MD (2.7 miles)
• Pioneer Spine and Sports Physicians (5.9 miles)

Restaurants

• D'Angelo Grilled Sandwiches (1.5 miles)
• Taco Bell (1.6 miles)
• Russo Pastry Shop (1.7 miles)
• Chick-Fil-A (1.7 miles)
• McDonald's (1.8 miles)
• Acapulcos Mexican Restaurant (2.2 miles)
• Five Guys Burgers & Fries (2.3 miles)

Theaters

• Enfield 12 - Cinemark Theatres (1.7 miles)

Cafes

• Starbucks (1.8 miles)
• Panera Bread (7.8 miles)
• Starbucks (7.9 miles)

Pharmacies

• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (4.1 miles)
• Walmart Pharmacy (4.2 miles)
• CVS Pharmacy (5.5 miles)
• CVS Pharmacy (5.5 miles)
• CVS Pharmacy (5.8 miles)

Transportation

• Delta Airlines (5.2 miles)
• Escape Lounge (5.2 miles)
• Lot 3 BDL (5.3 miles)
• Bradley International Airport (BDL) (5.4 miles)
• Springfield Union Station (ZSF) (8.6 miles)

Parks

• School Street Park (6.4 miles)
• Forest Park Zoo (6.8 miles)
• Robinson State Park (7.2 miles)
• Treetop Park (8.5 miles)

Hospitals

• Mercy Medical Center (9.2 miles)