Glen Hill Center

Pros

• The staff at Glen Hill Center is very caring and attentive.
• The facility at Glen Hill is clean and well-maintained.
• The physical and occupational therapy at Glen Hill is excellent.
• The nurses and therapists at Glen Hill are kind and caring.
• Glen Hill provides a home-like environment for its residents.
• The nursing and therapy departments at Glen Hill provide excellent care.
• Recreation activities at Glen Hill are engaging and varied.
• The social service department at Glen Hill ensures that residents have everything they need.

Cons

• Rooms are very small and need updating.
• Long term areas have old floors, old wallpaper borders, and beat-up furniture.
• Bathrooms lack proper venting.
• Staff shortages lead to inadequate care for residents.
• Aids sometimes do not know the abilities of patients, causing avoidable stress.
• Activities are minimal and repetitive.
• Outside setting is noisy due to highway traffic noise.
• Management lacks proper checks and balances for ensuring adequate care.
• Some CNAs and nurses offer lower than acceptable care.
• Instructions in care notes are not regularly read and followed.
• Unwillingness to administer prescribed medications from doctors.
• Bad attitude from the nurse station staff.
• Minimal therapy provided, especially on weekends.
• Archaic surroundings in the facility.
• Physical Therapy and Occupational therapy were excellent, but nursing staff management was a joke.
• Glen Hill failed to properly attend to a serious condition, resulting in a staph infection.
• CNAs shirked duties, were lazy, did not communicate well, and spent time talking in the hall.
• Bed was not changed every day as it should have been.
• Medications went missing without explanation.
• Unclean rooms with dead plants upon arrival.
• Lack of security at the front entrance.
• Nurse did not follow through on promised tasks during intake process.
• Inadequate cleaning procedures suggested by cleaning crew.
• Failure to accommodate special dietary restrictions for a resident who does not eat pork.
• professional care provided by the staff at Glen Hill Center

Review

Glen Hill Center, a nursing care facility located in Danbury, Connecticut, has received mixed reviews from families and visitors regarding the quality of care provided. While some reviewers have praised the caring and attentive staff, cleanliness, and therapy services, others have raised concerns about the outdated facilities, lack of proper care for residents, and unprofessional behavior from some staff members.

One recurring issue mentioned by multiple reviewers is the size and outdated condition of the rooms. Many residents complained that the rooms are small and in need of updating. Some areas such as Nature Trail and Deerfield were specifically highlighted as having old floors, wallpaper borders, beat-up furniture, and bathrooms without proper venting. These dated surroundings contribute to an overall feeling of being neglected or not receiving adequate care.

Another major concern raised by several reviewers is the shortage of staff at Glen Hill Center. This understaffing issue leads to delays in providing assistance to residents when needed. Families reported instances where their loved ones had to wait up to 45 minutes for a bedpan or for a response for help. Moreover, some aides seemed unaware of the abilities and limitations of their patients/residents, adding unnecessary stress during an already difficult period in their lives.

Reviewers also criticized the minimal and repetitive activities offered at Glen Hill Center. Some mentioned that there is no therapy provided on weekends, which can lead to boredom and lack of mental stimulation for residents. Additionally, while the outside courtyard setting may be aesthetically pleasing, it was mentioned that it is very noisy due to highway traffic.

Concerns were also raised about medication management and communication between staff members at Glen Hill Center. Several reviewers expressed frustration over prescribed medications not being administered by nurses as instructed by doctors. It was also mentioned that instructions given in care notes were not regularly read or followed.

Despite these negative experiences described by some reviewers, others had more positive things to say about Glen Hill Center. They commended the caring and attentive nature of the staff, including nurses, doctors, cleaning staff, and maintenance workers. The physical and occupational therapy departments were particularly praised for their excellence. Some reviewers stated that their family members were well taken care of during their stay.

In summary, Glen Hill Center has received mixed reviews from families and visitors. While some reviewers have had positive experiences with the caring staff and excellent therapy services, others have raised concerns about the outdated facilities, lack of proper care for residents, and unprofessional behavior from certain staff members. It is important for families considering this facility to visit regularly and closely monitor the care provided to ensure their loved ones receive the attention they deserve.

This part of Danbury, Connecticut, offers a variety of healthcare options with nearby physicians, hospitals, pharmacies, and specialists to meet any medical needs you may have. There are also several cafes and restaurants within close proximity, providing convenient dining options. Additionally, the area boasts several parks where you can enjoy outdoor activities and relaxation. The transportation options make it easy to get around the area, and there are places of worship nearby for spiritual fulfillment. Overall, this neighborhood provides a mix of amenities and services that could make it a comfortable and convenient choice for senior living.

Physicians

• Advanced Dermcare (0.1 miles)
• Western Connecticut Medical Group (0.5 miles)
• Zied Michael Taweh (0.5 miles)
• Opticare Eye Health & Vision Center (0.6 miles)
• Greater Danbury Health CT (0.6 miles)
• Quality Dental of Danbury (0.7 miles)
• Connecticut Neck & Back Specialists (0.7 miles)

Cafes

• Starbucks (0.4 miles)
• Starbucks (1.8 miles)
• Starbucks (4.1 miles)
• Starbucks (8.8 miles)

Restaurants

• McDonald's (0.5 miles)
• Capers, too! Deli & Catering (0.5 miles)
• Elmer's Diner (0.6 miles)
• Atlantic Restaurant (0.8 miles)
• Taco Bell (1 miles)
• Full Belly Deli (1 miles)
• Denny's (1.6 miles)

Parks

• Hatters Park (0.5 miles)
• Danbury Town Park (0.8 miles)
• Rogers Park (2.2 miles)
• Tarrywile Mansion (2.3 miles)
• Parloa Park (3.4 miles)
• Collis P. Huntington State Park (7.3 miles)
• Harrybrooke Park (8.7 miles)

Hospitals

• Danbury Hospital (0.6 miles)
• Danbury Hospital Business Office (2.8 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Main Street Pharmacy (1.4 miles)
• Walgreens (1.6 miles)
• Super Stop & Shop (1.6 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2 miles)
• Compassionate Care Center of CT (2.6 miles)

Transportation

• U-Haul Moving & Storage of Danbury (1.6 miles)
• Bethel Metro-North Station (3 miles)

Places of Worship

• St Joseph's Church (4.8 miles)
• Church of Jesus Christ of Latter Day Saints (5.1 miles)