Victory Home Care

Pros

• The agency helped the family secure care for their mother on short notice, and within two days the family felt at ease knowing she was in good hands.
• The sister is very happy with the new agency and care provider.
• The organization treats clients like family.
• The company is friendly and genuinely cares about both clients and staff.
• They make people feel welcome and are efficient.
• They truly care about the people they help and go the extra mile to ensure support.
• They provide outstanding support and care, and the family wouldn't want anyone else to care for their mom.
• The staff is very kind and caring.

Cons

• They cheat their employees and don't care about their clients, describing the organization as very corrupt.

Review

A pattern emerges from the feedback: Civility Home Care is seen as a responsive, dependable option for families facing a caregiving moment. Several families describe how the agency stepped in at a critical time, turning a last?minute request into a secure, peaceful arrangement. One family notes that even with a two?day window, they were at ease knowing their mom was in good hands, and they affirm they would turn to the same service again when the need arises. This sense of reliability in a tight spot is a common thread that runs through many of the stories shared.

Another recurring theme is the way the organization treats clients with warmth and a sense of family. A sister expresses strong satisfaction with her new agency and care provider, underscoring that the organization "treats you like family." This sentiment echoes across accounts where the caregivers are described not just as professionals but as people who approach their work with kindness, making clients and their families feel cared for in a personal and heartfelt way. The impression is of a team that prioritizes connection as well as competence.

There is also a notable note about transition and continuity. One reviewer explains that moving from another company was "the best decision" they could have made, highlighting how the staff's friendliness and genuine care extend to the clients and to the employees who work with them. The reviewer even says they are proud to be part of the organization's family and team, a statement that signals a workplace culture that values belonging and mutual respect. They describe the experience as efficient and affirm their willingness to recommend Civility Home Care to anyone seeking companionship or assistance for family members.

Care and support are repeatedly described as going beyond the basics. Several accounts emphasize that the agency "really does care about the people they help" and will "go the extra mile to make sure you are supported." This sense of going above and beyond is connected to tangible outcomes: peace of mind for families, confidence about the safety and well?being of loved ones, and a sense of relief that someone capable is looking after mom or grandma when needed. The emotional reassurance from these testimonials is a core part of the value the agency appears to provide.

The tone about the staff itself is consistently positive. Reviewers describe the team as "very kind and caring," and several remarks focus specifically on the caregivers' demeanor as a key reason for the positive experience. One family notes their grandmother's first year with the agency as "wonderful," and another emphasizes that the agency is "without a doubt the best" among several they have tried. These voices tie the quality of care tightly to the character and approach of the people delivering it.

Across the board, families report a meaningful impact on their lives. A reviewer shares that they feel at ease knowing their mother?in?law is in great hands and credits Civility Home Care with a "huge impact on our family's lives." The sentiments are consistent: the agency provides reassurance, steadiness, and a dependable presence during challenging times. The testimonials culminate in strong endorsements, with phrases like "above and beyond care," "dedicated to your needs in times of family crisis," and "highly recommended" underscoring a high level of satisfaction and trust.

Amid the overwhelmingly positive notes, there is one dissenting voice that stands apart. This reviewer raises a serious, negative claim: accusations of cheating employees and a lack of care for clients, describing the organization as corrupt. This outlier contrasts sharply with the prevailing sentiment and reminds readers that experiences can vary. The broader collection of testimonials, however, continues to emphasize warmth, reliability, and familial care as the defining characteristics of Civility Home Care, even as it acknowledges that not every experience may align.

In sum, the majority of feedback paints a picture of a caregiving team that mobilizes quickly, treats families with genuine respect, and provides compassionate, reliable support when it is most needed. Families repeatedly express peace of mind knowing their loved ones are in capable hands, with staff who are described as kind, welcoming, and truly invested in the well?being of those they serve. While a single negative account exists, the common thread across the experiences is one of trust, connection, and a strong sense of being cared for - almost like a member of the family.

This part of Danbury, Connecticut offers a variety of amenities that may be appealing to seniors looking for a comfortable and convenient living environment. With several restaurants, cafes, and pharmacies within close proximity, residents have easy access to dining options and essential services. Additionally, the presence of Hatters Park and Danbury Town Park nearby provides opportunities for outdoor recreation and relaxation. For medical needs, there are multiple physicians' offices and Danbury Hospital located within a short distance. The availability of transportation services such as U-Haul Moving & Storage and Bethel Metro-North Station ensures ease of travel when necessary. Overall, this area offers a blend of convenience, community resources, and recreational opportunities that may be well-suited for seniors looking to live in a vibrant and accessible neighborhood.

Restaurants

• Capers, too! Deli & Catering (0.2 miles)
• Atlantic Restaurant (0.8 miles)
• McDonald's (0.9 miles)
• Elmer's Diner (1 miles)
• Full Belly Deli (1.3 miles)
• Denny's (1.4 miles)
• Taco Bell (1.4 miles)

Physicians

• Housatonic Valley Radiological Associates PC (0.5 miles)
• Connecticut Neck & Back Specialists (0.5 miles)
• Danbury Hospital Rheumatology Associates (0.5 miles)
• Dermatology Associates (0.5 miles)
• Danbury Surgical Center (0.5 miles)
• Advanced Dermcare (0.6 miles)
• Associated Neurologists PC (0.6 miles)

Parks

• Hatters Park (0.6 miles)
• Danbury Town Park (0.8 miles)
• Rogers Park (2.3 miles)
• Tarrywile Mansion (2.6 miles)
• Parloa Park (3.4 miles)
• Collis P. Huntington State Park (7.2 miles)
• Harrybrooke Park (8.4 miles)

Hospitals

• Danbury Hospital (0.8 miles)
• Danbury Hospital Business Office (2.4 miles)

Cafes

• Starbucks (0.9 miles)
• Starbucks (1.5 miles)
• Starbucks (4.6 miles)
• Starbucks (9.1 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Super Stop & Shop (1.3 miles)
• Walgreens (1.5 miles)
• Main Street Pharmacy (1.7 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2.2 miles)
• Compassionate Care Center of CT (2.2 miles)

Transportation

• U-Haul Moving & Storage of Danbury (2 miles)
• Bethel Metro-North Station (3 miles)

Places of Worship

• St Joseph's Church (4.4 miles)
• Church of Jesus Christ of Latter Day Saints (4.7 miles)