Western Rehabilitation Care Center

Pros

• The caregivers at the Alzheimer's center provided exceptional care and support, showing kindness and compassion to residents.
• Physical therapy sessions at Danbury Hospital's Rehab Center were outstanding, with high skill levels and a congenial atmosphere.
• Residents received prompt medication administration, contributing to a positive overall experience.
• The rehab department received a high rating for its effective treatment and supportive environment.
• The cleanliness of the facility was consistently maintained, with daily bed-making and floor mopping reflecting good housekeeping standards.

Cons

• The office staff is inefficient and rude, particularly the business office manager.
• The center has cut activities and the quality of food has significantly decreased over time.
• The assignment of roommates can lead to compatibility issues for patients.
• There were frequent mistakes with the menu, and food served was sometimes cold.
• Discharge coordination was handled poorly, resulting in a rude experience and delays.
• Patients reported that while rehab was good, there was insufficient access to doctors.

Review

The journey through caregiving and rehabilitation can be immensely challenging, particularly when it involves loved ones suffering from conditions like Alzheimer's disease. One poignant account comes from a woman whose husband required specialized care for over three and a half years at a center that ultimately revealed stark contrasts between the genuine compassion of caregivers and the profit-driven motives of the administration. Through her experiences, she noted that while the direct care staff exhibited remarkable kindness and dedication, the operational side of the facility was troublingly inefficient. Staff shortages became increasingly apparent as budget cuts led to reduced personnel, resulting in caregivers often feeling overwhelmed by their workloads.

Despite the difficulties within management and operations, this reviewer emphasized that the caregivers themselves were exceptional. They provided not only medical care but also emotional support for her husband, easing his anxiety during his time in the facility. Their efforts left an indelible mark on her heart; she expressed deep gratitude for their commitment amid challenging circumstances. However, she lamented how these essential workers were not afforded proper treatment or recognition for their invaluable contributions to patient care.

Her experience was further compounded when she underwent surgery and spent several nights in a local hospital before transitioning to a rehab center. Here again, contrasting narratives emerged?the physical therapy sessions received high praise as clinicians offered outstanding service in an upbeat environment filled with music. Patients benefited from two daily sessions lasting around 1.5 hours each, reflecting a well-thought-out program emphasizing rehabilitation's importance after surgery or injury. It stood out as an area where both patients and professionals could engage congenially, serving as an example of how effective therapeutic practices can foster recovery.

In terms of accommodations and meal services at the rehab center, however, there was room for improvement. The reviewer rated these aspects more neutrally; while room cleanliness was commendable?exemplified by regularly made beds and mopped floors?food quality left much to be desired. Meals were inconsistent with menu errors frequently occurring, leaving some patients frustrated with food being served cold. Those who developed friendly relationships with nursing aides sometimes found relief through informal requests to have meals reheated promptly.

An additional frustration arose when dealing with discharge procedures; inefficient processes saw her discharge delayed by one or two days due to what she perceived as rudeness on behalf of those responsible for overseeing transitions out of the facility. Such delays can be particularly disheartening for patients eager to continue their healing journeys at home or another facility better suited to their ongoing needs.

Despite these critiques regarding staff management and food quality at both facilities reviewed?the Alzheimer?s care center and rehab center?the overall sentiment conveyed by this patient's experiences shows spurts of appreciation alongside reservations about systemic issues that affect patient satisfaction profoundly. Ultimately, even amidst challenges presented by less-than-ideal administrative practices across different healthcare settings, she noted she would still recommend them to friends or family in need of similar services based on specific positive experiences they had encountered along their respective paths toward recovery or compassionate end-of-life care for loved ones struggling with degenerative diseases like Alzheimer's.

This part of Danbury, Connecticut offers a convenient and accessible location for senior living. The proximity to Danbury Hospital and various medical services, such as physicians' offices and pharmacies, ensures easy access to healthcare needs. The diverse selection of restaurants and cafes nearby provide options for dining out or grabbing a quick bite to eat. Additionally, the nearby parks offer opportunities for outdoor recreation and relaxation. The presence of places of worship in the area also provides spiritual support and community involvement. Overall, this part of Danbury provides a well-rounded environment for seniors looking for a comfortable and convenient place to call home.

Hospitals

• Danbury Hospital (0.1 miles)
• Danbury Hospital Business Office (2.7 miles)

Physicians

• Zied Michael Taweh (0.3 miles)
• Western Connecticut Medical Group (0.3 miles)
• Connecticut Neck & Back Specialists (0.6 miles)
• Danbury Hospital Rheumatology Associates (0.6 miles)
• Quality Dental of Danbury (0.7 miles)
• Greater Danbury Health CT (0.7 miles)
• Opticare Eye Health & Vision Center (0.7 miles)

Restaurants

• Atlantic Restaurant (0.4 miles)
• Capers, too! Deli & Catering (0.8 miles)
• Taco Bell (0.8 miles)
• McDonald's (1.1 miles)
• Elmer's Diner (1.1 miles)
• Denny's (1.2 miles)
• Full Belly Deli (1.6 miles)

Cafes

• Starbucks (0.8 miles)
• Starbucks (1.5 miles)
• Starbucks (4.2 miles)
• Starbucks (8.2 miles)
• Bobo’s Cafe (8.4 miles)

Pharmacies

• Main Street Pharmacy (0.8 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (1.2 miles)
• Super Stop & Shop (1.3 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (2.2 miles)
• Compassionate Care Center of CT (2.5 miles)

Transportation

• U-Haul Moving & Storage of Danbury (1.2 miles)
• Bethel Metro-North Station (2.3 miles)

Parks

• Hatters Park (1.3 miles)
• Rogers Park (1.4 miles)
• Danbury Town Park (1.6 miles)
• Tarrywile Mansion (1.7 miles)
• Parloa Park (2.7 miles)
• Collis P. Huntington State Park (6.6 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (4.9 miles)
• St Joseph's Church (5.2 miles)