University Park Care Center
Save945 Desert Flower Boulevard, Pueblo, CO 81001
For more information about senior living options: (844) 490-3973
The staff is friendly and maintains good communication with families regarding patient issues. The facility features a beautiful room that offers comfort for residents. There are opportunities for arts and crafts activities provided for the patients. The food served at the facility is acceptable and sufficient for the residents' needs. The tiny garden center in the back provides a nice space for family visits outdoors, even if it's limited in size.
The nursing staff displayed rude behavior and were often seen texting while call lights went unanswered. Management was observed cursing at staff in an aggressive and unprofessional manner. The food quality was poor, leading to dissatisfaction among residents. The dining room had numerous burnt-out lights and cobwebs, indicating a lack of cleanliness and maintenance. Christmas decorations were stored haphazardly outside long after the holiday season, raising safety concerns. The facility's transportation buses were filthy and not regularly cleaned. A resident was left sitting in a wheelchair all day without adequate exercise or attention from staff. Trash was found in a resident's bed, highlighting poor hygiene practices. The facility was understaffed, resulting in inadequate care for residents. A family member faced persistent billing issues despite Medicare coverage being met for another resident’s stay. There was insufficient space for outdoor activities, making it uncomfortable for visitors when multiple people gathered. Although the staff communicated well with families about patient concerns, they sometimes called unnecessarily regarding non-issues. The shared living arrangements left little room for family visits or comfort during interactions with residents. Arts and crafts activities were limited by the small space available relative to the number of patients cared for in the facility.The experiences shared by families and visitors regarding a nursing facility, particularly University Park in Pueblo, Colorado, paint a troubling picture of the care and environment provided to residents. Many have voiced serious concerns about staffing professionalism, cleanliness, and the overall quality of care delivered to patients. The reviews indicate a systemic issue where basic standards appear to be neglected, leading to distress among family members who hope for better conditions for their loved ones.
One recurring theme in these accounts is the rudeness and unprofessional behavior exhibited by some nursing staff. Reports of Certified Nursing Assistants (CNAs) being seen texting while call lights ring out demonstrate a lack of attentiveness to urgent patient needs. Families have observed management interacting with staff in ways that are aggressive and unprofessional, leaving an impression that the work environment does not foster respect or dignity for either patients or staff members. Such observations lead to deep concern about how residents might be treated when family members are not present.
In addition to issues with staffing demeanor, the cleanliness and maintenance of the facility itself have come under scrutiny. One reviewer noted an alarming accumulation of trash and cobwebs in commonly used areas like the dining room. This decay extends beyond mere aesthetics; safety concerns were raised regarding Christmas decorations left outdoors long after the holiday season had ended. Piled high in Rubbermaid boxes and standing trees covered in garbage bags created an unsightly scene that belies a commitment to providing a clean and safe environment for residents. Notably, complaints about filthy buses used for transportation further exacerbate concerns about hygiene practices within the facility.
The quality of food served at University Park has also been criticized, although one review did mention it was “acceptable.” However, many families expressed disappointment regarding meal offerings during their loved ones' stays—indicating that poor food quality could contribute negatively to patients’ overall experiences as they attempt to recover or adapt to life outside their previous homes. Such mundane yet critical aspects of care can significantly impact patient satisfaction.
Perhaps most alarmingly, personal accounts highlight severe lapses in care that directly jeopardized residents’ health outcomes. One family described their mother’s experience as nearly fatal due to negligence from caretakers who left her unattended in inappropriate situations. The failure to provide adequate exercise or assistive care led this individual to take drastic measures by arranging hospitalization out of sheer desperation for proper treatment—a move they felt was essential for her survival. Such narratives leave potential future residents' families wrestling with apprehension about placing their loved ones in this facility.
While some positive mentions did arise regarding friendly staff communication and attempts at keeping families informed about any health struggles faced by residents, many individuals nonetheless felt frustrated over inconsistencies between verbal reassurances and actual care quality experienced on-site. Limited outdoor space combined with cramped indoor environments hindered meaningful interaction between patients and visitors—further diminishing quality time spent together as families struggled against physical constraints imposed by shared living arrangements.
In conclusion, reviews from relatives visiting University Park reveal significant deficits concerning staffing professionalism, cleanliness standards, food quality, possible negligence leading toward unsafe conditions—raising serious questions around overall resident well-being within this nursing home setting. Though some aspects may still fulfill basic requirements (such as competent staff communication), underlying issues threaten potential remedial efforts toward improving day-to-day operations crucially needed at such facilities dedicated primarily toward elderly rehabilitation or long-term residency options.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Pueblo Memorial (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.University Park Care Center in Pueblo, CO is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon for residents to pamper themselves, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available to help residents easily get around.
For those who enjoy technology, there is a computer center with internet access and Wi-Fi throughout the facility. The dining room offers restaurant-style dining with delicious meals prepared by the staff. The fitness room provides opportunities for physical exercise, while the gaming room offers entertainment options for leisure time.
The fully furnished rooms provide comfort and convenience, with private bathrooms and kitchenettes for added privacy. Housekeeping services ensure that the living spaces are kept tidy and clean.
University Park Care Center also offers move-in coordination services to assist new residents with their transition into the community. Outdoor spaces such as gardens provide areas for relaxation and enjoyment of nature.
In terms of care services, there is a 24-hour call system and supervision to ensure the safety and well-being of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management is available to help residents stay on top of their medications.
The community also offers specialized care such as diabetes diet management and hospice care when needed. A mental wellness program focuses on promoting emotional well-being among residents.
Transportation arrangement is available not only for non-medical purposes but also specifically for doctor's appointments. This helps residents easily access medical care when necessary.
University Park Care Center encourages socialization and engagement through various activities including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
Residents will find convenience in having nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.
Overall, University Park Care Center is a vibrant assisted living community that provides a comfortable and supportive environment for its residents.
University Park Care Center is located at 945 Desert Flower Boulevard, Pueblo, CO 81001 in Pueblo County, Colorado
University Park Care Center on seniors.fyi includes 5 photos including images showing decor, interior, bedroom, windows, dining, chandelier, architecture, building, and more.
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