Glenwood Springs Healthcare

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Glenwood Springs Healthcare

2305 Blake Avenue, Glenwood Springs, CO 81601

For more information about senior living options: (844) 490-3973

4 from 27 reviews
5 stars
17
4 stars
3
3 stars
2
2 stars
0
1 stars
5

Skilled Nursing Facility

Overall Review of Glenwood Springs Healthcare

Pros

  • pro The staff are friendly and willing to help out, making a big difference.
  • pro The facility is warm, welcoming, and resident-focused.
  • pro The cleaning crew is stellar.
  • pro Recent renovations, including new floors and fresh paint, brighten the rooms.
  • pro Melanie, the director of nursing, is excellent, respectful, and caring toward residents.
  • pro The CNAs and Jen, the assistant director of nursing, are effective and to the point.
  • pro Colton Fleck from corporate is spearheading improvements and updating decor.
  • pro The kitchen staff are attentive to dietary restrictions.
  • pro On-site physical therapy sessions are wonderful.
  • pro Overall care is attentive, and residents feel at home.

Cons

  • pro The facility is understaffed and poorly trained.
  • pro One reviewer says the place needs to be closed down and warns not to send loved ones there.
  • pro The phone number listed doesn't work, making it impossible to reach the facility.
  • pro Two family members observed that CNAs and other staff were too busy to assist residents to the bathroom, neglecting their needs.
  • pro The facility is older and not well maintained.
  • pro A family member reports severe dehydration, renal failure, and septic shock occurred under care, with falls and delayed ER response.

Review

Glenwood Springs Healthcare presents itself in the reviews as a facility in motion, a place that has clearly grown and changed over time. The comments come from residents, family members, and staff, and they form a portrait of a community committed to care while still wrestling with the common challenges of any long-term care setting. Some voices speak with warmth and gratitude, praising the atmosphere, the improvements in the building, and the people who work there. Others offer cautionary notes about staffing levels and the safety and reliability of care. Taken together, the collection of impressions suggests a warm, resident-focused environment that has made meaningful renovations and leadership changes, but that also faces serious test cases that residents and families want to see addressed.

Ronald Henderson, a resident who returned after five years, provides a particularly positive glimpse. He describes a facility that has undergone "major improvements" since his last stay. He highlights the updated floors and paint, and the cleaning crew as "stellar" in their work. He notes practical daily comforts such as reliable 24/7 coffee access, and he specifically mentions how promptly staff resolved issues with a malfunctioning remote and TV. He also singles out the nursing staff as being timely in delivering what he needed. For Henderson, the overall impression is one of a place that cares about its appearance, its cleanliness, and the responsiveness of its team.

The leadership of the nursing program receives repeated praise in several accounts. Melanie, identified as the director of nursing, is described as excellent, respectful, and caring toward residents, with colleagues such as Jen, the assistant director of nursing, commended for being "straight to the point" and effective. The nursing staff overall is depicted as capable, with residents and families noting prompt assistance and reliable care. Kitchen staff also earns positive mentions for attentiveness to dietary restrictions, reinforcing a sense that the facility strives to tailor care to individual needs. The sense from these reviews is that strong leadership and a dedicated nursing team can make a real difference in daily experiences and perceived quality of care.

Beyond formal leadership, the personal experiences of families and residents underscore the human dimension of Glenwood Springs Healthcare. Several entries describe feelings of comfort and home-like warmth, with phrases like "the staff are friendly and willing to help," and "a beautiful place" with a patient-centric focus. There are anecdotes about caregivers who went above and beyond to help a family move a loved one closer to family, or to ensure a patient received needed therapy and support. The sense of community is reinforced by remarks about the on-site physical therapy, attentive nursing, and the willingness of staff to engage with residents and families, creating an atmosphere that many describe as welcoming and supportive.

As the reviews move toward more recent changes, there is clear recognition of renovations and ongoing efforts to elevate the facility. Observations about brighter spaces, updated decor, and a visible emphasis on updating the interior align with statements about Colton Fleck from the corporate offices leading change and shepherding a "punch list" of improvements. This thread of improvement is framed as part of a broader commitment to resident-focused care, with some reviewers acknowledging that these changes have positively impacted staffing levels and the physical environment. In this view, Glenwood Springs Healthcare is evolving in ways that make the community feel more modern, comfortable, and responsive to resident needs.

Yet the picture is not one-dimensional. A number of reviewers voice concerns about staffing and training. One reviewer describes the facility as "under staffed and poorly trained," pointing to experiences in which routine tasks or assistance were delayed because CNAs, RNs, and other staff were too busy to respond promptly. There is a strong contrast between those who feel well-supported and those who feel stretched thin, with complaints about having to repeatedly ask for assistance with basic needs like bathroom access. Some entries also mention issues with inventory and ingredients, suggesting operational strains that can affect the smooth functioning of daily care. Taken together, these critiques highlight ongoing challenges in balancing growth and patient safety with the realities of staffing and resources.

Perhaps the most stark contrast comes from a family member who was deeply distressed by a specific, troubling incident. They recount a grave sequence involving a father who was in care after a severe car accident and multiple injuries. The account alleges that he was allowed to fall on more than one occasion and, after a period of dehydration and deterioration, was lifeflighted to the ER with severe dehydration, renal failure, and septic shock. The reviewer emphasizes that his condition was worsened by delays in care and a perceived lack of timely response to his deteriorating state. This testimony concludes with a stark warning to others - "This place needs closed down. Do NOT send your loved ones here." It is a powerful counterpoint to the positive descriptions and serves as a sobering reminder that patient safety and quality of care are non-negotiable standards that families watch closely.

In sum, Glenwood Springs Healthcare comes across as a facility marked by meaningful progress and dedicated personnel who care deeply about residents. The improvements to facilities and decor, the warmth of the staff, and the leadership of Melanies and Jen, along with the positive impact of Colton Fleck's initiatives, are repeatedly highlighted as strengths. At the same time, the more severe criticisms - understaffing, training gaps, and a serious incident that left a family member alarmed - underscore that the facility still faces fundamental challenges common to many Long-Term Care environments. The overall narrative is of a community striving to do better, celebrating significant wins, and grappling openly with areas that require attention and ongoing improvement.

Features

Housing

  • 54 resident community capacity 54 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Eagle County Regional (23 miles away) Eagle County Regional (23 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Glenwood Springs Healthcare in Glenwood Springs, CO is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon, cable or satellite TV, a computer center, and a fully furnished living space for comfortable living.

Residents can enjoy various activities and entertainment options such as a gaming room, small library, and scheduled daily activities. There is also a fitness room and outdoor space for those who wish to stay active or relax amidst nature. For dining, there is a restaurant-style dining room where residents can have their meals prepared and served with special dietary restrictions taken into account.

Care services provided include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff also assists with medication management and provides diabetes diets. Mental wellness programs are offered to support the emotional well-being of the residents.

Transportation arrangement services are available both for non-medical purposes and for doctors' appointments. Move-in coordination is provided to ensure a smooth transition for new residents. Residents can also benefit from the convenience of having on-site housekeeping services.

The surrounding area offers numerous amenities within close proximity. There are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and a hospital nearby. This allows residents easy access to additional resources and recreational opportunities.

Overall, Glenwood Springs Healthcare provides comprehensive care coupled with various amenities to create an enriching assisted living experience for its residents in Glenwood Springs, CO.

Nearby Places of Interest

Places of Worship

  • Seventh Day Adventist Church (0.1 miles)
  • Iglesia Roca De Refugio (0.2 miles)
  • Southern Baptist Convention (1 miles)
  • Christian Science Society (1.1 miles)
  • Glenwood Springs Baptist Church (1.2 miles)
  • Faith Lutheran Church (10.8 miles)
  • Church At Carbondale (11.1 miles)

Restaurants

  • Domino's Pizza (0.1 miles)
  • Wendy's (0.2 miles)
  • Taco Bell (0.2 miles)
  • 19th Street Diner (0.2 miles)
  • Uncle Pizza (0.3 miles)
  • China Town Fine Chinese (0.4 miles)
  • McDonald's (0.7 miles)

Transportation

  • U-Haul Neighborhood Dealer (0.1 miles)
  • South Glenwood Station (0.3 miles)
  • Amtrak (1.3 miles)
  • Enterprise Rent-A-Car (1.7 miles)

Physicians

  • A Center for Women's Care, PC (0.2 miles)
  • Allergy, Asthma & Immunology of the Rockies, PC (0.2 miles)
  • Pediatric Partners of Glenwood (0.2 miles)
  • Mountain Family Health Centers (0.2 miles)
  • Orthopedics (0.2 miles)
  • Heart & Vascular Center (0.2 miles)
  • Cancer Center-Valley View Hospital (0.2 miles)

Cafes

  • Starbucks (0.3 miles)
  • Deja Brew Coffee & Tea (0.9 miles)
  • Sacred Grounds (1.2 miles)
  • River Blend Coffee House (1.3 miles)
  • Honey Butter (9.6 miles)
  • Garcias Cafe Productos Mexicanos (9.7 miles)
  • Starbucks (10.5 miles)

Hospitals

  • Valley View Hospital (0.3 miles)

Parks

  • River Trail Dog Park (0.5 miles)
  • A E Axtell Park (1 miles)
  • Veltus Park (1.2 miles)
  • New Castle Recreation Department (10.4 miles)
  • Sopris Park (10.7 miles)
  • Triangle Parks Lofts (16.1 miles)

Pharmacies

  • Walmart Pharmacy (0.6 miles)
  • City Market Pharmacy (15.8 miles)

Theaters

  • Movieland 7 (15.7 miles)
  • Movieland 7 (16.1 miles)

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