Columbine Home Health Care in Glenwood Springs, CO

Pros

• Residents enjoy 24/7 coffee access.
• The staff promptly resolves residents' issues and concerns.
• The nursing staff provides timely care.
• The building has undergone major improvements, including new floors and paint.
• The cleaning crew is stellar.
• The facility is warm, welcoming, and resident-focused.
• Melanie, the director of nursing, is excellent and caring toward residents.
• Jen, the assistant director of nursing, is efficient and gets the job done.
• The kitchen staff are attentive to dietary restrictions.
• Recent renovations brighten the place and improve comfort for residents.

Cons

• Some reviewers argue the facility should be closed down and warn others not to send their loved ones there.
• They describe the staff as careless and rude to both each other and to patients, with basic needs like bathroom assistance not being promptly addressed.
• They say the facility is understaffed and poorly trained.
• They recount a relative's serious care lapses, including falls and severe dehydration that required emergency medical evacuation.
• They note that the listed phone number does not work, making it impossible to contact the facility.

Review

Columbine Home Health Care in Glenwood Springs is best suited for families seeking a resident-focused, community-oriented environment where frontline staff consistently demonstrate warmth, attentiveness, and a willingness to listen. It works well for long-term, lower-to-moderate acuity residents who benefit from hands-on caregiving, accessible on-site therapy, and a kitchen that adapts to dietary needs. The facility's recent renovations and visible staff investment signal a real commitment to improving the living experience, making it a practical choice for families prioritizing a home-like atmosphere and-strong caregiver engagement.

Those facing more complex or high-acuity care needs should consider alternatives. The reviews reveal concerns about staffing levels and training, with episodes suggesting that under pressure, some aides and CNAs may be stretched thin. A handful of families report serious safety issues, including dehydration and falls, and at least one account cites life-threatening consequences. For families whose loved ones require constant, flawless monitoring, or whose peace of mind hinges on uniformly flawless care, exploring options with stronger, more consistent oversight may be prudent.

The strongest positives are tangible and repeatedly cited: a caring nursing leadership presence, responsive staff, and a culture that feels resident-centered. Residents praise Melanie as director of nursing and note a staff that is "willing to help" and dedicated to meeting needs in a timely fashion. Renovations - new paint, updated floors - and the attention from kitchen staff to dietary restrictions contribute to a sense of safety and comfort. On-site physical therapy and regular, personalized attention create practical benefits for daily functioning and engagement, while the overall ??? remains welcoming and supportive.

However, the downsides cannot be ignored. Understaffing and variable training levels appear in several accounts, with some caregivers described as too busy to address basic needs promptly. One deeply troubling review recounts significant medical lapse culminating in dehydration and serious illness, underscoring that lapses in oversight can have grave consequences. Administrative gaps - such as a non-working phone number - compound the risk, suggesting that the facility may still struggle with operational reliability in certain situations. These cons do not cancel the positives, but they do limit the facility's suitability for residents with high safety or medical supervision needs.

For families evaluating this community, the decision hinges on balance and risk tolerance. If a loved one can thrive in a setting where staff attentiveness, a supportive director of nursing, and ongoing environmental upgrades are the norm, Columbine offers a compelling combination of heart, homey atmosphere, and practical care services. If, instead, the priority is unwavering staffing consistency, predictable safety outcomes, and a spotless, high-acuity-capable environment, it may be wise to broaden the search to options with more robust staffing models and proven safety records.

In practical terms, approach with a focused inquiry: request to meet the administrator and the head of nursing, ask for current staffing ratios and shift coverage, and review incident logs and safety protocols. Visit at different times to observe staff engagement and resident interactions, talk with several residents about their daily routine, and verify that communications - especially critical contact numbers - are reliable. Consider a trial or short-term stay to assess how well the current care team meets specific needs. With clear expectations and diligent firsthand observation, families can determine whether Columbine's improving environment aligns with their resident's safety, comfort, and long-term well-being.

This neighborhood in Glenwood Springs, Colorado offers a diverse range of amenities and services that cater to the needs of seniors. With multiple places of worship nearby, including the Christian Science Society and Southern Baptist Convention, residents have easy access to spiritual support. The abundance of restaurants such as K Seas Wing House and cafes like Deja Brew Coffee & Tea provide opportunities for socializing and dining out. Additionally, the proximity to parks like A E Axtell Park and Veltus Park offers opportunities for outdoor recreation and relaxation. For medical needs, there are several physicians' offices, hospitals such as Valley View Hospital, pharmacies like Walmart Pharmacy, and healthcare centers like Mountain Family Health Centers within close reach. Transportation options through Amtrak and Enterprise Rent-A-Car make it convenient for seniors to get around the area. Overall, this neighborhood provides a comfortable and convenient living environment for seniors in Glenwood Springs.

Places of Worship

• Christian Science Society (0 miles)
• Southern Baptist Convention (0.1 miles)
• Glenwood Springs Baptist Church (0.3 miles)
• Seventh Day Adventist Church (1.1 miles)
• Iglesia Roca De Refugio (1.2 miles)
• Faith Lutheran Church (11.7 miles)
• Church At Carbondale (12 miles)

Restaurants

• K Seas Wing House (0 miles)
• Glenwood Vaudeville Revue (0.1 miles)
• Native Son Restaurant and Bar (0.1 miles)
• El Azteca Grand (0.1 miles)
• Masala & Curry (0.2 miles)
• Kedai (0.2 miles)
• Doc Hollidays Salloon (0.2 miles)

Parks

• A E Axtell Park (0.1 miles)
• Veltus Park (0.4 miles)
• River Trail Dog Park (0.8 miles)
• New Castle Recreation Department (11.3 miles)
• Sopris Park (11.6 miles)
• Triangle Parks Lofts (16.8 miles)

Cafes

• Deja Brew Coffee & Tea (0.2 miles)
• Sacred Grounds (0.2 miles)
• River Blend Coffee House (0.2 miles)
• Starbucks (0.9 miles)
• Honey Butter (10.5 miles)
• Garcias Cafe Productos Mexicanos (10.6 miles)
• Starbucks (11.4 miles)

Transportation

• Amtrak (0.2 miles)
• Enterprise Rent-A-Car (0.7 miles)
• U-Haul Neighborhood Dealer (1.2 miles)
• South Glenwood Station (1.4 miles)

Physicians

• Matthew L Goodstein (0.7 miles)
• Dermatology Center Of Gma (0.7 miles)
• Roaring Fork Surgical Associates (0.7 miles)
• Glenwood Medical Associates (0.8 miles)
• Pediatric Partners of Glenwood (0.8 miles)
• Mountain Family Health Centers (0.8 miles)
• Orthopedics (0.8 miles)

Hospitals

• Valley View Hospital (0.8 miles)

Pharmacies

• Walmart Pharmacy (1.6 miles)
• City Market Pharmacy (16.5 miles)

Theaters

• Movieland 7 (16.4 miles)
• Movieland 7 (16.7 miles)