Columbine Home Health Care

Pros

• Glenwood Springs Healthcare has been described as amazing, with friendly staff who are willing to help.
• The facility offers 24/7 coffee access, which residents appreciate.
• The cleaning crew is stellar and does a wonderful job.
• Melanie, the director of nursing, is excellent and caring toward residents.
• Jen, the assistant director of nursing, is effective, straight to the point, and gets the job done.
• The staff are always willing to help residents, with a resident-focused atmosphere.
• The recent renovations brighten the place and make it more comfortable for residents.
• The kitchen staff are attentive to dietary restrictions.
• Glenwood Springs Healthcare is warm and welcoming, putting residents first.
• The nursing staff and managers are praised for caring and attentive service.
• Colton Fleck from corporate is leading changes to decor, staffing, and facilities.
• The community and staff are described as great, friendly, and supportive.

Cons

• The phone number listed doesn't work, leaving no way to reach the facility.
• The nursing facility is understaffed and poorly trained.
• CNAs and other staff are too busy to assist residents to the restroom, and those who do care are limited to minimal tasks.
• Staff are careless and rude to each other and to patients, and inventory/supply management is lacking.
• The facility should be closed down.

Review

Glenwood Springs Healthcare comes through in many voices as a place that has both heart and change shaping its culture. A resident who returned after five years, Ronald Henderson, paints a picture of a facility that has grown warmer and more capable since his last stay. He highlights the 24/7 coffee as a small but meaningful perk, and he recalls how quickly staff addressed his remote and television issues once he spoke up. He also notes the nursing staff delivering care promptly, which reinforces a core message that the facility strives to be resident-focused and responsive.

As Ronald describes it, the building itself has seen major improvements since his previous stay. The cleaning crew is described as stellar, and the rooms have been refreshed with new floors and fresh paint. He singles out Melanie, the director of nursing, as excellent - someone who is respectful, caring, and hardworking. Jen, the assistant director of nursing, is also praised for being efficient and straightforward in getting things done. The overall impression is that the staff are consistently willing to help, and that resident welfare remains the guiding priority. The kitchen team also earns praise for their attentiveness to dietary restrictions, underscoring a sense that the facility aims to meet diverse resident needs with care and precision.

Other reviews reinforce the sense of a welcoming, improving environment. Phrases like "Glenwood Springs Healthcare has been amazing" appear with regularity, accompanied by thanks for friendly, helpful staff who "make a big difference." The renovations are repeatedly described as brightening the place and making it more comfortable for residents, contributing to a warm, welcoming atmosphere that places residents at the center of the experience. Many reviewers feel the site has become more resident-focused as a result of these changes, with some going so far as to say the facility now clearly cares about the whole resident experience rather than just routine care.

Several residents and families highlight leadership and teamwork as notable strengths. The care you receive is framed as comprehensive and attentive, with repeated commendations for the nursing staff and managers. Families explicitly mention moving relatives closer to home and the staff's role in making that possible, noting how staff support the needs of patients who are transitioning to more family-centered care. Instances of family gratitude extend to acknowledging how the staff treat loved ones with respect and how the environment supports healing and comfort. In some reviews, Colton Fleck from the corporate offices is named as a catalyst for change, spearheading improvements that residents and families are noticing, including better staffing and ongoing facility upgrades.

Long-term residents reflect a sense of stability and community that has grown over years. One reviewer notes almost nine years of living at Glenwood Springs Healthcare, emphasizing that the staff is great and that there are many new friends to be found within the community. Another family member shares a story of a grandmother who stayed there and was treated like family by Melanie and Jessica, with concerns addressed promptly. The sense of continuity - caregivers who remember residents, staff who intervene quickly when needed, and a culture that feels more like a close-knit community - is a common thread across many testimonials.

Yet the narratives are not without serious cautions. A few reviews draw attention to problematic gaps that still exist, and some speak with a sense of urgent concern about safety and quality. One account notes an older relative who had a short stay at the facility, praising certain staff but recalling a difficult experience with care that led to a hospital transfer. Another family member describes a broader concern that the facility can be understaffed and poorly trained in some units, a contrast to the many accounts of excellent care. There are mentions of staff who are overwhelmed by workload, including routines around bathroom assistance, inventory control, and responsiveness, which can create frustration for residents and families when tasks don't get timely attention.

One of the most pointed criticisms centers on a specific incident involving a relative who faced dehydration, renal failure, and septic shock after being in the care of the facility. The account stresses that the patient asked to go to the ER and ended up lifeflighted, followed by a grim assertion from a family member that the facility should not be trusted for loved ones. This particular review underscores the gravity of potential lapses and the weight such experiences carry for families evaluating care options, reminding readers that while many residents have found real value and compassion within Glenwood Springs Healthcare, there are serious concerns that cannot be overlooked.

Taken together, the collection of reviews portrays a facility in transition, with a strong core of dedicated staff and a refreshed physical environment that many residents and families appreciate. The facility is praised for its visible improvements, attentive nursing leadership, and a culture that increasingly prioritizes resident well-being and individualized care. At the same time, the more cautionary notes remind readers that staffing pressures, training gaps, and serious incidents can occur, and that the quality of experience may vary by unit or by shift. The overall impression is a complex picture of a care community that many see as moving in the right direction, while also inviting ongoing attention to safety, staffing, and Consistency in care across all residents.

This neighborhood in Glenwood Springs, Colorado offers a diverse range of amenities and services that cater to the needs of seniors. With multiple places of worship nearby, including the Christian Science Society and Southern Baptist Convention, residents have easy access to spiritual support. The abundance of restaurants such as K Seas Wing House and cafes like Deja Brew Coffee & Tea provide opportunities for socializing and dining out. Additionally, the proximity to parks like A E Axtell Park and Veltus Park offers opportunities for outdoor recreation and relaxation. For medical needs, there are several physicians' offices, hospitals such as Valley View Hospital, pharmacies like Walmart Pharmacy, and healthcare centers like Mountain Family Health Centers within close reach. Transportation options through Amtrak and Enterprise Rent-A-Car make it convenient for seniors to get around the area. Overall, this neighborhood provides a comfortable and convenient living environment for seniors in Glenwood Springs.

Places of Worship

• Christian Science Society (0 miles)
• Southern Baptist Convention (0.1 miles)
• Glenwood Springs Baptist Church (0.3 miles)
• Seventh Day Adventist Church (1.1 miles)
• Iglesia Roca De Refugio (1.2 miles)
• Faith Lutheran Church (11.7 miles)
• Church At Carbondale (12 miles)

Restaurants

• K Seas Wing House (0 miles)
• Glenwood Vaudeville Revue (0.1 miles)
• Native Son Restaurant and Bar (0.1 miles)
• El Azteca Grand (0.1 miles)
• Masala & Curry (0.2 miles)
• Kedai (0.2 miles)
• Doc Hollidays Salloon (0.2 miles)

Parks

• A E Axtell Park (0.1 miles)
• Veltus Park (0.4 miles)
• River Trail Dog Park (0.8 miles)
• New Castle Recreation Department (11.3 miles)
• Sopris Park (11.6 miles)
• Triangle Parks Lofts (16.8 miles)

Cafes

• Deja Brew Coffee & Tea (0.2 miles)
• Sacred Grounds (0.2 miles)
• River Blend Coffee House (0.2 miles)
• Starbucks (0.9 miles)
• Honey Butter (10.5 miles)
• Garcias Cafe Productos Mexicanos (10.6 miles)
• Starbucks (11.4 miles)

Transportation

• Amtrak (0.2 miles)
• Enterprise Rent-A-Car (0.7 miles)
• U-Haul Neighborhood Dealer (1.2 miles)
• South Glenwood Station (1.4 miles)

Physicians

• Matthew L Goodstein (0.7 miles)
• Dermatology Center Of Gma (0.7 miles)
• Roaring Fork Surgical Associates (0.7 miles)
• Glenwood Medical Associates (0.8 miles)
• Pediatric Partners of Glenwood (0.8 miles)
• Mountain Family Health Centers (0.8 miles)
• Orthopedics (0.8 miles)

Hospitals

• Valley View Hospital (0.8 miles)

Pharmacies

• Walmart Pharmacy (1.6 miles)
• City Market Pharmacy (16.5 miles)

Theaters

• Movieland 7 (16.4 miles)
• Movieland 7 (16.7 miles)