Western Hills Health Care Center in Lakewood, CO
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1625 Carr Street, Lakewood, CO 80214
For more information about senior living options: (844) 490-3973
The staff are friendly and the facility is clean. The night CNAs are amazing and attentive, always there when needed. The therapy staff are wonderful and consistently give residents the attention they need. The food is pretty good, with grilled fish being a standout. Administrative and admissions staff are welcoming and responsive. Residents are treated with respect, dignity, and patience. The facility is welcoming, clean, and well maintained. Dogs on site brighten the vibe and bring joy to residents. Nurses and caregivers go above and beyond to keep residents comfortable and safe. The center feels like home and fosters a caring, community atmosphere.
The reviewer would not recommend this facility for a loved one. Beds don’t have protection for fall-risk patients, leading to a fall and a hospital visit. The staff did not return calls and provided a false report about what happened. The reviewer advised others to stay clear of the facility. The reviewer reported staff at the front desk laughing and not assisting, and a long delay in pain medication for their relative. The reviewer described the facility as awful and not recommended. The reviewer called it the worst facility they’ve seen and claimed the staff do not care. The staff were described as cold-hearted, inconsiderate, and lacking empathy. The reviewer accused the facility of not feeding or cleaning residents who refuse care. The reviewer claimed the facility ran out of supplies and used inadequate methods, causing skin damage. The reviewer criticized the cost as poor and described the community as not very active.Western Hills Health Care Center in Lakewood, Colorado is best suited for families seeking a rehab- and long-term care environment where staff engagement, real warmth, and an active daily life define the experience. It works well for residents who want hands-on therapy, approachable nursing care, and a home-like atmosphere, one that leans into social programming and even dog-assisted moments that brighten days. The community tends to attract families who value open, ongoing communication and the sense that caregivers view their loved ones as people, not numbers. It is particularly well suited for short-term rehab with a clear path back to independence, as well as longer stays where stability and a caring culture matter most. The formula that consistently shines centers on accessible therapists, dependable bedside care, and leadership that demonstrates genuine commitment on the floor. In those terms, dignity, comfort, and daily purpose often trump a pristine, flawless campus.
Western Hills may not satisfy families prioritizing flawless risk mitigation and absolute predictability in operations. For those who demand near-constant staffing oversight, immediate call-bell responses, or a facility with the most modern infrastructure, it pays to look at alternatives. A thread running through several reviews highlights safety concerns, beds without protective rails and at least one incident requiring hospital care, which underscores the need for vigilant risk management. If a resident has a high fall risk, requires meticulous monitoring, or if certainty about timely updates is non-negotiable, comparison shopping is essential. Likewise, families who want uniform responsiveness across all shifts, with minimal variability in experience, may find the environment less reliable. In such cases, expanding the search to facilities with stronger, standardized safety protocols and more consistent communication policies is prudent.
The strongest asset is the staff’s dedication. Across the board, caregivers exhibit warmth, patience, and professionalism, with many families repeatedly naming nurses and CNAs who go above and beyond. The environment is consistently clean and well maintained, complemented by meaningful activities, accessible therapy, and a culture that feels like family. Rehab teams receive high praise for coordinating care, pushing for progress, and delivering tangible gains in strength and independence. Dining is frequently described as satisfying, with enough variety to please different tastes, while therapy-focused programming, paired with dog-assisted moments, helps residents stay engaged and emotionally connected. Leadership is repeatedly recognized for stability and problem-solving, especially during hospital-to-facility transitions and the process of returning home when possible. The overall impression is of a community that remembers why care matters, people first, outcomes second.
Still, the negatives matter and cannot be glossed over. Several reviews flag safety lapses and inconsistent bedside responsiveness that can erode trust when families are trying to advocate for a loved one. The most serious concerns center on safety and timely communication: delayed follow-through on call-backs, reports that conflict with family observations, and experiences where care felt inconsistent between shifts. There are instances where a resident’s care was perceived as lacking attention or inadequate pain management, and at least one account describes a discharge process that left a family feeling blindsided. These threads don’t negate the positives, but they do raise the bar for families who require dependable, proactive care every single day. Prospective residents should verify current safety measures, request a clear therapy plan, and obtain a reliable contact pathway that can bypass busy periods.
Despite the risks, Western Hills’ pro-social spine often tilts the balance in its favor for many families. For those pursuing rehab with a realistic path to returning home, the combination of devoted therapists, accessible care, and a culture of respect makes a meaningful difference in recovery velocity and morale. The daily care, nurses who know residents by name, aides who anticipate needs, and activities that keep people engaged, creates tangible momentum and preserves dignity. The presence of therapy dogs, a welcoming dining experience, and a lively sense of community mitigate placement stress and help residents feel valued. When issues arise, the system for addressing them tends to mobilize promptly in practice, with administrators and frontline staff who appear willing to listen and adjust. The prudent approach is to enter with clear expectations, insist on regular progress updates, and secure direct lines of communication for weekends or after-hours concerns; with vigilant advocacy, the positives frequently eclipse the drawbacks.
In the end, Western Hills Health Care Center stands as a practical, well-meaning option for families who prize compassionate, capable rehab and long-term care delivered with a sense of home. It excels where staff engagement, a clean and friendly environment, and meaningful activities translate into everyday well-being, and where care transitions are managed with visible empathy. It may be less ideal for families seeking near-perfect safety controls, uniform day-to-day responsiveness, and a continually modern campus. Those prepared to engage actively with staff, monitor progress, and advocate for clear, steady communication will find substantial value here. For final decisions, focus on current care plans, bed-safety measures, and reliable family communication channels; when those align with a loved one’s needs, Western Hills emerges as a solid, trustworthy choice in Lakewood.
140 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Denver International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Western Hills Health Care Center is an assisted living community located in Lakewood, CO. This community offers a wide range of amenities to enhance the comfort and convenience of its residents.
Residents can enjoy visits to the on-site beauty salon to maintain their personal grooming needs. They can also relax and unwind while watching their favorite shows on cable or satellite TV in the privacy of their own room. Community-operated transportation is available for outings and social activities, providing residents with opportunities to explore the surrounding area.
For those who enjoy technology, there is a computer center where residents can stay connected with loved ones or engage in online activities. The dining room offers restaurant-style dining, ensuring that meals are both delicious and enjoyable. Housekeeping services take care of maintaining a clean and tidy living environment.
The community features various recreational spaces including a fitness room for physical exercise and a gaming room for entertainment. A beautiful garden provides a tranquil outdoor space for residents to relax and enjoy nature. There is also a small library for reading enthusiasts.
Residents have access to telephone services as well as Wi-Fi/high-speed internet throughout the community, enabling them to stay connected with family and friends easily. Transportation arrangements, both non-medical and specifically for doctors' appointments, are provided.
In terms of care services, Western Hills Health Care Center offers round-the-clock call systems and supervision to ensure resident safety and security. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Diabetes diets can be accommodated, along with other special dietary restrictions.
Medication management ensures that residents receive their prescribed medications accurately and timely. The community also focuses on mental wellness through dedicated programs designed to support emotional well-being.
Residents can participate in various activities organized by the community such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist with any additional requests or information needed.
With 5 cafes, 11 parks, 16 pharmacies, 10 physicians, 23 restaurants, 2 places of worship, and 1 theater nearby, residents have easy access to various amenities in the surrounding area. Additionally, there are 3 hospitals nearby to ensure convenient medical care if needed.
Overall, Western Hills Health Care Center provides a comfortable and supportive environment for seniors seeking assisted living services. The community offers a range of amenities and care services to promote independence, convenience, and well-being for its residents.
Western Hills Health Care Center is located at 1625 Carr Street, Lakewood, CO 80214 in Jefferson County, Colorado
Western Hills Health Care Center on seniors.fyi includes 5 photos including images showing interior, landscaping, bedroom, television, therapy room, hallway, healthcare, doors, and more.
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