Harmony Assisted Living
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1355 Ammons Street, Lakewood, CO 80214
For more information about senior living options: (844) 490-3973
Harmony Pointe presents itself in these accounts as a facility of sharp contrasts: a place where some residents and families hail the staff's warmth, attentiveness, and the clear benefits of ongoing therapy, while others describe a setting that fails to meet basic expectations of cleanliness, communication, and compassionate care. Taken together, the reviews sketch a community with moments of genuine dedication and professional skill, but also with troubling episodes that have left families frustrated, dismayed, and in some cases actively seeking alternatives.
Among the most positive voices, families repeatedly praise the people who care for residents. One family member, whose loved one has been at Harmony Pointe for several months, describes a vibrant sense of support from staff who are caring and loving. The resident himself says he likes the facility's cleanliness, that everyone treats him nicely, and that he is well cared for. Specific staff members are named with gratitude - June, Alem, Alex, and "ALL the staff" - for their good work. A resident who became a patient notes a satisfying personal experience: the facility was clean, the care was attentive, and the nursing and support teams left a positive impression. The Physical Therapy program is highlighted by a resident who found the sessions challenging but ultimately beneficial, reporting that they helped him feel better overall.
Other reviews reinforce those positive themes: a family member who relied on Harmony Pointe for rehab describes excellent care, good-tasting food, and a wide array of activities. The overall tone from these accounts is one of appreciation for the staff's professionalism and the tangible benefits of the rehab and therapy services. In several narratives, residents and their families emphasize that what makes Harmony Pointe stand out is not just the building or routine care, but the people - the CNA and nurse teams, the PT and OT specialists, the social workers, the dietician, and the administrative and activity staff - who bring compassion, competence, and a sense of personal connection to the daily routine.
Yet, a substantial portion of the feedback paints a starkly opposite picture. One review condemns Harmony Pointe as the worst possible choice for an elderly loved one, alleging that staff focus more on medication than on genuine care and that a loved one returned home dirty and unshowered, with stained clothes and a strong odor. The reviewer accuses the facility of neglect and dehumanizing treatment, warning others strongly against placing a relative there. A separate, briefer yet equally strong critique labels Harmony Pointe as among the worst nursing homes in Colorado. These negative comments emphasize perceived neglect, poor attention to basic needs, and an overall sense of disorganization.
There are also deeply detailed testimonials that mix praise with caution, sometimes within the same voice. One long-form, by a former nurse with decades of experience, portrays Harmony Pointe as an old building but argues that the people who work there make a significant positive difference. This reviewer lists numerous staff by name and role - from CNAs to RNs, LPNs, the DON, PTs, social workers, and kitchen staff - describing them as consistently caring, professional, and engaged in thoughtful care. The sentiment is not that the facility is flawless, but that the staff's dedication and teamwork help offset structural limitations, producing a "nest of angels" impression in the eyes of this reviewer. The account also highlights specific moments of meaningful engagement in therapy and daily routines, concluding with a heartfelt appreciation for the entire team.
In contrast, another strongly negative review targets the administrative leadership and some frontline staff, arguing that the facility's problems extend from the director to the DON and down through social workers and nurses. The author, introduced as a former nurse with substantial experience, asserts that Harmony Pointe's staff have not consistently shown the care and respect ailing family members deserve. The reviewer recounts distressing experiences involving financial discussions at the point of admission and concerns about how the facility handles a relative's departure and banking details. The narrative casts a shadow over the overall environment, painting a picture of unaddressed frustrations and a lack of compassionate outreach during a difficult period, including a perceived failure to convey condolences after the resident's death.
Within the chorus of mixed reviews, there are also bright spots that centers on personal connections and clear communication. A caregiver named Sheena Arellano emerges as a standout in several accounts: described as an "angel" who coordinates activities, maintains open communication about a loved one's status, and exemplifies genuine pride in her work. Families speak highly of administrative staff who keep them informed about finances and care plans, and there is consistent praise for Sheena's responsiveness and for the overall sense that someone is actively advocating for the resident's best interests. A separate testimonial highlights respite care for a parent, with administrative and nursing staff described as upfront, supportive, and aligned with the family's needs.
However, not all interactions with Harmony Pointe are positive. One family's experience centers on fear and dissatisfaction: the building's condition is described as run-down and located in a precarious area, with concerns about safety and security, and a lack of basic amenities such as in-room phones for family communication. The reviewer also raises concerns about a staff member's demeanor - specifically Sheena - and about financial hold policies that could result in collections, creating a sense of pressure and fear about leaving the facility. The message is clear: even when some aspects of care are acceptable, the overall experience can still feel unstable and counterproductive to a family's peace of mind.
Taken together, these accounts present Harmony Pointe as a facility with significant strengths and clear opportunities for improvement. The positive narratives emphasize dedicated staff, meaningful therapy, clean facilities, and engaging activities that help residents maintain dignity and quality of life. The negative narratives focus on reported lapses in basic care, communication gaps, perceived disrespect, and concerns about administrative practices and facility conditions. For families considering Harmony Pointe, the message is nuanced: experiences vary widely, and outcomes seem closely tied to particular staff members, the availability of therapy and nursing resources, and how concerns are addressed by administration. If one were evaluating this community, it would be prudent to visit regularly, speak with multiple staff across shifts, review current care plans, and probe for specific examples of how personal routines, cleanliness, and safety are being actively maintained on a day-to-day basis.
Harmony Assisted Living in Lakewood, CO is a warm and inviting board and care home that provides top-quality care and a comfortable living environment for seniors. This community offers a range of amenities to enhance the residents' quality of life.
Residents can enjoy delicious meals served in a spacious dining room, eliminating the need for cooking and providing an opportunity to socialize with fellow residents. The fully furnished accommodations ensure that residents feel at home from day one, without the hassle of moving furniture. The community also boasts a beautiful garden, offering a serene outdoor space where residents can relax and enjoy nature.
Housekeeping services are provided to maintain cleanliness and tidiness within each resident's living space. Move-in coordination is offered to ease the transition into this new chapter of life. Residents can stay connected with loved ones as telephone and Wi-Fi/high-speed internet services are readily available.
Harmony Assisted Living understands the importance of providing comprehensive care services tailored to individual needs. Trained staff members offer assistance with activities of daily living such as bathing, dressing, and transfers. The community also ensures close coordination with health care providers to facilitate regular medical check-ups and appointments. Those with special dietary requirements, including diabetes diets or other restrictions, are accommodated for during meal preparation and service.
Transportation arrangements for medical purposes are available, giving residents peace of mind when it comes to traveling to doctor's appointments or accessing necessary healthcare facilities. In terms of location convenience, Harmony Assisted Living is surrounded by numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
To promote an active lifestyle among residents, scheduled daily activities are offered within the community. These activities provide opportunities for social engagement while catering to various interests and preferences.
With its excellent amenities and comprehensive care services in a vibrant location with nearby conveniences, Harmony Assisted Living is an ideal choice for seniors seeking comfort, companionship, and personalized assistance in Lakewood, CO.
This part of Lakewood, Colorado offers a convenient and diverse range of amenities that cater to different needs and interests. There are several reputable physicians and pharmacies within a short distance, ensuring easy access to healthcare services. Additionally, there are charming cafes and restaurants nearby where you can enjoy a meal or coffee with friends and family. The area also boasts several parks for leisurely strolls and outdoor activities, as well as hospitals for any medical emergencies. With theaters and places of worship in close proximity, this neighborhood provides a well-rounded and vibrant community for seniors looking for a comfortable living environment.
Harmony Assisted Living is located at 1355 Ammons Street, Lakewood, CO 80214 in Jefferson County, Colorado
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