ProMedica Lakewood

Pros

• The staff at Powerback is friendly and goes out of their way to provide excellent care.
• Many families have had positive experiences and would recommend the facility to others.
• The CNAs are described as amazing and very caring, providing valuable assistance to patients.
• The nurses are quick to respond when needed, ensuring that patients receive timely attention.
• Some families express gratitude for the wonderful staff who took care of their loved ones during their stay.

Cons

• The father was not sent for his scheduled dialysis despite prior notification, resulting in inadequate care.
• He was discharged in filthy clothes, indicating a lack of proper hygiene and attention to personal needs.
• Communication regarding his condition was incomplete, false, and misleading, leading to significant distress for the family.
• There were multiple falls experienced by the loved one during their stay, raising concerns about safety and supervision.
• The facility provided negligent care that ultimately led to an infected wound on the loved one’s heel.
• Staff demonstrated incompetence in case management, causing frustration for family members dealing with insurance issues.
• The rehabilitation experience was poor due to a lack of attentiveness and support for personal needs.
• Complaints about severe lapses in care included being left unattended in restrooms after surgery and improper medication administration.
• Overall feedback suggests that the staff does not appear to genuinely care for patients, with complaints escalating after family intervention.

Review

The reviews of Powerback Rehabilitation Center paint a perplexing picture, highlighting the stark contrast between positive and negative experiences faced by patients and their families. Many families voiced serious concerns regarding the quality of care received, citing instances of negligence, miscommunication, and inadequate attention to the needs of their loved ones. For example, one reviewer shared a troubling experience concerning their father, who was not sent for his scheduled dialysis despite prior notification to the facility. This oversight was compounded by the disheartening discovery that he had been discharged in filthy clothes and experienced significant weight loss—seven pounds during his stay. The discharge instructions provided were incomplete, and updates about his condition were described as misleading and false. Such experiences led this family to strongly advise against recommending Powerback to others.

In another instance involving a patient recovering from hip replacement surgery, alarming reports emerged about falls occurring within just 24 hours of admission. Over the course of the month-long stay at Powerback, three separate falls were reported. Conflicting information from staff highlighted issues with communication; while nurses claimed that everything was fine during night shifts, Certified Nursing Assistants (CNAs) provided a starkly different narrative about a chaotic environment where patients did not receive adequate rest or assistance. The patient's subsequent hospitalization due to an infected wound—allegedly acquired during his time at Powerback—added further weight to concerns about the facility’s standard of care.

Contrasting sharply with these negative reviews are glowing endorsements from other families who praised Powerback for its friendly staff and high-quality service. One particularly satisfied reviewer expressed delight over her husband’s recovery after hip surgery, remarking how attentive and caring the nursing staff was throughout their nearly month-long stay. The reviewers noted that if they could have extended their stay longer, they would have done so without hesitation. While acknowledging minor communication issues regarding appointments with doctors and transportation logistics, they expressed overall satisfaction with both nursing care and support offered by CNAs.

Yet another family member raised concerns following their loved one’s rehabilitation experience at Powerback; they felt their relative's personal needs were largely ignored and reported negligence in caregiving. This lackluster attentiveness significantly impacted their opinion on whether or not to recommend Powerback for rehabilitation services—a sentiment echoed by numerous reviewers who painted similar pictures of inattentive care throughout various admissions.

An even more alarming account came from a family whose mother had undergone knee replacement surgery at Powerback for a second time. They recounted a series of distressing events ranging from improper medications being administered to outright neglect in attending to her basic needs post-surgery—such as being left alone in a restroom without assistance. Their experience prompted them to file complaints with state authorities concerning what they deemed mishaps indicative of systemic issues within the facility's management structure.

Overall, it is clear that while some individuals laud Powerback for its dedicated workforce capable of delivering compassionate care under certain circumstances, many others cannot overlook the glaring deficiencies reported concerning patient management, safety protocols, and consistent communication among staff members. With allegations ranging from neglectful attire upon discharge to critical failures in medication administration resulting in health risks for vulnerable patients—the disparity between these experiences begs reflection on how crucial systematic improvements are needed within facilities like Powerback Rehabilitation Center to uphold ethical standards in patient care moving forward.

Located in Lakewood, Colorado, this part of town offers a variety of amenities within close proximity. With several medical facilities like the Center For Advanced Dermatology and Kaiser Permanente Lakewood Medical Offices nearby, residents can easily access quality healthcare services. Additionally, there are multiple pharmacies such as Walgreens and CVS Pharmacy for convenient prescription pick-ups. For recreational activities, there are several parks like Pinecrest Park and Sloan's Lake Park where seniors can enjoy nature walks or picnics. The area also boasts a selection of restaurants ranging from Tstreet Roadhouse to In-N-Out Burger for dining options. Furthermore, coffee lovers will appreciate the presence of cafes like Dutch Bros Coffee and Starbucks for their daily caffeine fix. Lastly, for entertainment, there are theaters like Alamo Drafthouse Denver and Alamo Drafthouse Littleton where seniors can catch a movie with friends or family members. Overall, this neighborhood provides a well-rounded environment with easy access to healthcare services, recreational activities, dining options, and entertainment venues for seniors looking to settle down in Lakewood.

Physicians

• Center For Advanced Dermatology (1.1 miles)
• Native Roots Dispensary (2 miles)
• Kaiser Permanente Lakewood Medical Offices (3.1 miles)
• Kids First Pediatrics (3.7 miles)
• St. Anthony Hospital (3.9 miles)
• Rocky Mountain Primary Care (5 miles)
• Native Roots Dispensary (5.9 miles)

Pharmacies

• Walgreens (1.4 miles)
• Walgreens (1.6 miles)
• Walgreens (2.3 miles)
• Walgreens (3.2 miles)
• Walgreens (3.3 miles)
• Walgreens (4 miles)
• CVS Pharmacy (4 miles)

Parks

• Pinecrest Park (2.5 miles)
• National Park Service (3.4 miles)
• Blue Heron Park (3.9 miles)
• Ruby Park (5.1 miles)
• Overland Pond Park (5.5 miles)
• Sloan's Lake Park (5.9 miles)
• Citizens Park (6.1 miles)

Restaurants

• Tstreet Roadhouse (3.1 miles)
• In-N-Out Burger (3.3 miles)
• West Hill Grill (3.5 miles)
• Westrail Tap & Grill (3.8 miles)
• Locavore Beer Works (5.1 miles)
• McDonald's (5.1 miles)
• McDonald's (5.4 miles)

Hospitals

• St Anthonys Medical Plaza 2 (3.8 miles)
• Webb Center for Primary Care (6.9 miles)
• Scl Health - Front Range (7 miles)
• Exempla Lutheran Medical Center (7 miles)

Cafes

• Dutch Bros Coffee (3.9 miles)
• Starbucks (4.2 miles)
• Dutch Bros Coffee (5.3 miles)
• Starbucks (5.8 miles)
• Stella's Coffee House (6.4 miles)
• Starbucks (7.1 miles)
• The Bardo Coffee House (7.3 miles)

Theaters

• Alamo Drafthouse Denver (5.9 miles)
• Alamo Drafthouse Littleton (6.9 miles)