Some residents describe long waits or missed responses when they request help.
Several reviews say staff were not timely in responding to call buttons, including one account of a 40-minute delay. Others describe call button and restroom assistance as inconsistent, with families reporting they had to step in to get help. A few reviews also mention safety concerns tied to these delays during the overnight period.
caveat5 reviews mention this
Hygiene and showers fell short
Hygiene concerns come up, including missed showers and soiled clothing.
Multiple reviewers report their loved ones went too long without showers or proper bathing. Some describe patients left in soiled clothing or with hygiene needs not addressed as expected. There are also accounts of laundry or clothing issues compounding cleanliness concerns during a stay.
caveat4 reviews mention this
Medication handling is questioned
Some reviews raise serious concerns about medication timing and accuracy.
A few reviewers say medications were forgotten or delivered at the wrong time, including accounts where doses were given prematurely or not administered as ordered. One resident/visitor describes medications being missing or only partially administered, with improvements taking repeated prompting. Another review describes a failure to connect medication needs quickly enough to avoid worsening outcomes.
caveat3 reviews mention this
Diet orders and meal accuracy vary
Meal accuracy and dietary preferences are inconsistent in some reviews.
Some reviews describe problems getting what was ordered, including examples of meals served despite a stated item being unavailable. Others mention that dietary restrictions were not followed, such as gluten-free requests not matching meal trays. A reviewer also describes staff not consistently delivering requested food items.
common2 reviews mention this
Care quality is still praised
Many reviewers highlight compassionate care from nurses, CNAs, and therapists.
While there are also strongly negative accounts, at least a couple of reviews describe staff as friendly, caring, and attentive to recovery needs. One reviewer credits quick responses to calls for help and therapy progress, and another emphasizes that caregivers helped a loved one regain strength. Taken together, the reviews suggest care experiences can differ substantially by unit, shift, and individual staff coverage.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Skilled Nursing Facility
Care Services
High acuity care
Nearby Places of Interest
Located in Lakewood, Colorado, this part of town offers a variety of amenities within close proximity. With several medical facilities like the Center For Advanced Dermatology and Kaiser Permanente Lakewood Medical Offices nearby, residents can easily access quality healthcare services. Additionally, there are multiple pharmacies such as Walgreens and CVS Pharmacy for convenient prescription pick-ups. For recreational activities, there are several parks like Pinecrest Park and Sloan's Lake Park where seniors can enjoy nature walks or picnics. The area also boasts a selection of restaurants ranging from Tstreet Roadhouse to In-N-Out Burger for dining options. Furthermore, coffee lovers will appreciate the presence of cafes like Dutch Bros Coffee and Starbucks for their daily caffeine fix. Lastly, for entertainment, there are theaters like Alamo Drafthouse Denver and Alamo Drafthouse Littleton where seniors can catch a movie with friends or family members. Overall, this neighborhood provides a well-rounded environment with easy access to healthcare services, recreational activities, dining options, and entertainment venues for seniors looking to settle down in Lakewood.
Physicians
Center For Advanced Dermatology (1.1 miles)
Native Roots Dispensary (2 miles)
Kaiser Permanente Lakewood Medical Offices (3.1 miles)
ProMedica Lakewood on seniors.fyi includes 9 photos including images showing interior, bedroom, dining, decor, living room, fireplace, spa, massage room, and more.
Nearby Communities
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Haf House
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The Ridge Pinehurst
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Sunrise at Pinehurst
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ProMedica Lakewood photos
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Interior
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Living Room
Building
Bedroom
Exercise Equipment
Healthcare
Spa
Interior
Decor
Bedroom
Dining
Living Room
Windows
Building, Architecture, Entrance, and Exterior
Television, Fireplace, and Seating Area
Chandelier
Exercise Equipment, Gym, Physical Therapy, and Fitness
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