ProMedica Total Rehab + (Lakewood)
Save7395 West Eastman Pl, Lakewood, CO 80227
For more information about senior living options: (844) 490-3973
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Across the accounts, Lakewood Post Acute and Rehabilitation emerges as a place where warmth and care coexist with serious concerns about safety and consistency. On the positive side, many visitors and family members paint a picture of a facility staffed by friendly, attentive people who make an effort to connect with residents and explain what's happening. Several remarks highlight individual staff members who stood out for their kindness and usefulness. A social worker named Sarah is remembered for introducing a friend's family member to physical and occupational therapy and for bringing practical comforts like hand lotion. An associate named Erica, described as a CNA, explained the daily menu and how she would assist with positioning a dinner tray for delivery. In these notes, the people delivering care are described as "kindly helpers" who help smooth everyday routines and reassure families.
Another cluster of comments centers on the ease of visits and the responsiveness of a friendly staff. Descriptions such as "Very impressed" and "easy process" suggest that, at least in some days and shifts, the environment felt welcoming to visitors and loved ones. The tone of these experiences is collaborative and positive, with families appreciating the approachable demeanor of staff and the sense that residents are treated with courtesy during visits and transitions in care.
Yet the same facility is also recalled in terms of a much darker, troubling narrative. One family recounts that the facility accepted their grandfather despite lacking the capacity to provide essential dialysis, a mismatch they assert led to repeated ambulance transfers between the facility and a dialysis center. According to this account, nurses were often tethered to computers rather than addressing patient pain or needs, and there could be four nurses at a station who seemed distracted or ill-tempered. The family asserts that their grandfather developed pneumonia while in the facility and attributes this to improper positioning during meals, concluding with an accusation that "this place literally killed my grandfather." They also point to an ongoing sense of grief and a belief that the situation was driven by financial motives tied to hospital insurance requirements, a point they felt could not have been easily ignored at the time.
Other reviewers present a more balanced or completely positive experience. Comments praising friendliness and cleanliness appear repeatedly, with one noting that "the staff are great" and another describing the place as clean and staffed by people who are both friendly and professional. One family member describes their daughter currently receiving excellent care and predicts a favorable outcome thanks to the care team's efforts. The consistency of those affirmations - friendly staff, attentive care, and a clean environment - helps balance the more distressing stories, illustrating that experiences can vary widely even within the same facility.
There are also vivid, specific testimonials about rehab and daily routines that many readers would consider the core of a post-acute stay. A patient recounts receiving OT and PT daily and describes staff who were "wonderful" in their therapy, enabling the patient to regain strength after a long hospital stay. This account highlights a thorough rehab program, with additional praise for Penny, the activities director, who organized engaging events like a singer performing decades-spanning songs. Food quality and generous portions are noted, along with the practical detail that residents are helped with showers three times a week, a welcome change after a period of minimal hygiene during hospitalization. In this story, the combination of responsive therapy, attentive staff, and meaningful activities contributed to significant personal improvement and a sense of progress.
Other entries focus on the admissions process and facility leadership, with at least one reviewer applauding Jennifer in Admissions for stepping in when other teams faltered, moving a patient in just one day and providing reassurance during a stressful transition. That same entry emphasizes that the room was beautiful and notably better than an alternative location the family nearly ended up at, suggesting that some families feel they receive superior coordination and environment when the facility's process works smoothly. In a broader vein, several comments claim the facility is the best rehabilitation center in the area, praising the comprehensive care from PT to nursing to administration, and noting that management and directors introduced themselves on the first day of admission, which made a meaningful impression.
Despite the positive voices, the most pointed critiques remain hard to ignore. A mother-in-law's experience is described in stark terms: inconsistent empathy from staff, a persistently messy room, misplaced laundry, and the unsettling sight of a syringe left on a tray near her relative's food. The reviewer also recounts billing interactions after the patient's death that felt lacking in compassion. These details underscore serious concerns about cleanliness, safety, and the emotional toll of navigating medical bills during a time of grief. Taken together with the other accounts, they reveal a spectrum of care experiences - from consistently supportive and uplifting to troubling gaps in basic safety and bedside attention.
In the end, the narrative about Lakewood Post Acute and Rehabilitation is wide-ranging. Some families celebrate staff members who go above and beyond, an environment that feels clean and well-organized, and robust rehab programs that restore strength and independence. Others carry the weight of more distressing episodes - admissions that felt misaligned with patients' needs, care gaps that affected safety and comfort, and billing or administrative interactions that lacked empathy. The common thread across these perspectives is that the facility can be a source of real progress and genuine relief for some residents and families, while for others it represents a place where resources, staffing, and coordination did not meet expectations during vulnerable moments. Given the breadth of experiences, prospective families are likely to value a thorough, in-person visit that includes conversations with admissions, therapy staff, nursing, and, importantly, the unit managers, to understand how care is delivered day to day and how the facility plans to address any gaps that might arise.
ProMedica Total Rehab + (Lakewood) is an assisted living community located in Lakewood, CO. Our community offers a range of amenities to ensure that our residents have everything they need for a comfortable and enjoyable lifestyle.
Each resident's room is fully furnished and includes cable or satellite TV, a telephone, and Wi-Fi/high-speed internet access. We also provide housekeeping services to keep the living spaces clean and tidy.
Our community features a dining room where residents can enjoy delicious meals prepared by our staff. We accommodate special dietary restrictions and offer a diabetes diet option for those who require it.
We understand the importance of staying active and engaged, which is why we offer scheduled daily activities for our residents to enjoy. These activities help promote mental wellness and provide opportunities for socialization.
Safety and care are top priorities at ProMedica Total Rehab +. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure that each resident receives their prescribed medications on time.
Coordinating with health care providers is essential for maintaining the health and well-being of our residents. We work closely with healthcare professionals to provide coordinated care and transportation arrangement for medical appointments.
Our community is conveniently located near several cafes, parks, pharmacies, physicians, restaurants, and hospitals. This allows our residents easy access to various amenities in the surrounding area.
At ProMedica Total Rehab + (Lakewood), we strive to create a warm and welcoming environment where residents feel supported and cared for. We invite you to visit our community and experience the exceptional care we provide firsthand.
ProMedica Total Rehab + (Lakewood) is located at 7395 West Eastman Pl, Lakewood, CO 80227 in Jefferson County, Colorado
ProMedica Total Rehab + (Lakewood) on seniors.fyi includes 3 photos including images showing interior, bedroom, dining, television, chandelier, living room, decor, seating area, and more.
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