Haf House in Lakewood, CO

Pros

• They found the staff to be friendly, courteous, and professional.
• The walk-in crisis center provided prompt attention with no waiting.
• The counselor did wonderful problem solving and helped set up a follow-up treatment plan.
• The team at the center was exceptional.
• They were able to find a hospital that met their needs.
• Highly effective for positivity and assistance with memory challenges.
• They received only the best help.

Cons

• Staff turned away a suicidal person for not being in a crisis and provided no alternatives.
• It was absolutely horrible.
• An older staff member showed a poor attitude, didn't talk to them, and seemed reluctant to be there.
• Someone called CPS on their family, and they would never trust the place again.
• The reviewer warns others to stay away and not trust the facility.
• The person was barely diagnosed or spoken to, misidentified as an addict, and laughed at while crying for mental health help.
• The daughter cried hysterically, asking why they wouldn't help.
• The place is a joke.

Review

Haf House reads best as a crisis-stabilization resource rather than a traditional assisted-living community. It is most suitable for adults in acute mental health distress who need rapid intake, immediate access to nursing and counseling, and a clear plan for next steps - whether that means hospital placement or a structured follow-up program. The facility appears to excel at getting people connected quickly, problem-solving on the spot, and laying out a treatment trajectory. For families evaluating options, the practical value lies in a low-friction entry point where urgent concerns are addressed and a path forward is outlined, not in ongoing daily living support or long-term residential care.

Those seeking long-term senior living with routine daily assistance, meal service, housekeeping, medication management, and a stable resident community should consider alternatives. Haf House is not framed or positioned as a continuing-care environment for elderly residents who require consistent, in-house care. For memory care or geriatric support in a settled, residential setting, families should look toward established assisted living facilities with ongoing staffing, predictable routines, and clearly defined levels of care. For anyone prioritizing stable, long-term housing and daily living support, Haf House's crisis-focused model likely falls short.

On the positive side, Haf House receives credit for facilitating timely access to care and providing a structured process during a crisis. Review narratives highlight effective engagement by a peer counselor, a nurse, and a therapist, along with assistance in identifying a hospital or treatment pathway that met immediate needs. The sense that no waiting was required and that the team moved quickly from intake to problem-solving and follow-up planning stands out as a concrete strength. For individuals with acute memory challenges or related concerns, there is also recognition that the setting can offer meaningful support and direction when a crisis hits.

The strongest red flags revolve around inconsistent quality and troubling interpersonal experiences. Several reviews recount being turned away or dismissed unless the crisis was at a particular tipping point, raising concerns about triage sensitivity and risk assessment. Other accounts describe staff with poor bedside manner, dismissive attitudes, and even mistreatment, including mislabeling someone's condition or being treated as an addict rather than as a person seeking mental health help. Additional distressing moments involve family members feeling unheard, or their loved ones crying out for help without receiving adequate support. Taken together, these experiences suggest serious gaps in staff training, empathy, and reliability during non-crisis contact or in crisis mismanagement.

In weighing pros against cons, the benefits of rapid access and clear care coordination can be meaningful in urgent moments. However, the potential for inconsistent responses, miscommunication, and adverse interpersonal experiences can severely undermine trust and safety - especially for families counting on a stable, respectful introduction to mental health services or on a dependable plan after stabilization. For many, the risk of being dismissed or mishandled during a vulnerable period will outweigh the practical gains of quick triage and immediate hospital referrals. This tension makes Haf House a conditional choice rather than a default option for families navigating senior living or long-term mental health care.

Practical next steps for families considering Haf House are to interrogate the facility's crisis triage process, staffing ratios, and 24/7 availability. Ask for concrete examples of how follow-up care is arranged and what accountability looks like if a plan falls through. Seek references from families who relied on Haf House for crisis stabilization and ask about communication, responsiveness, and the transition to outpatient or inpatient care. If long-term stability, ongoing memory support, or in-home care are priorities, pursue alternatives with established, consistent programs and transparent levels of care. In most senior-living decisions, Haf House should be approached as a crisis-entry option to be used with explicit expectations and a clear, written plan for the next phase of care.

This part of Lakewood, Colorado is a convenient and vibrant area with easy access to essential services such as pharmacies, restaurants, physicians, parks, hospitals, cafes, and theaters. With multiple Walgreens locations within a few miles radius, seniors can easily access their medication needs. There are also a variety of dining options including Tstreet Roadhouse and In-N-Out Burger for enjoyable meals out. Nearby healthcare facilities like the Center For Advanced Dermatology and St. Anthony Hospital provide quality medical care. Parks like Sloan's Lake Park offer opportunities for outdoor recreation and relaxation. Additionally, there are cafes like Dutch Bros Coffee and Starbucks for social gatherings or quiet moments. Theaters such as Alamo Drafthouse Denver are also available for entertainment options. Overall, this area offers a mix of conveniences and amenities that could make it an attractive choice for senior living in Lakewood.

Pharmacies

• Walgreens (0.6 miles)
• Walgreens (1.3 miles)
• Walgreens (2.1 miles)
• Walgreens (2.7 miles)
• Walgreens (2.8 miles)
• Grifols (4 miles)
• Walgreens (4.1 miles)

Restaurants

• Tstreet Roadhouse (2 miles)
• In-N-Out Burger (2.2 miles)
• Westrail Tap & Grill (3 miles)
• McDonald's (4.1 miles)
• West Hill Grill (4.5 miles)
• Freddy's Frozen Custard & Steakburgers (5 miles)
• Twin Peaks (5 miles)

Physicians

• Center For Advanced Dermatology (2 miles)
• Kaiser Permanente Lakewood Medical Offices (2.1 miles)
• Kids First Pediatrics (2.6 miles)
• St. Anthony Hospital (3 miles)
• Native Roots Dispensary (3 miles)
• Rocky Mountain Primary Care (3.9 miles)
• Native Roots Dispensary (4.9 miles)

Parks

• National Park Service (2.9 miles)
• Pinecrest Park (3.2 miles)
• Ruby Park (4.8 miles)
• Sloan's Lake Park (4.9 miles)
• Blue Heron Park (5 miles)
• Citizens Park (5.1 miles)
• Crown Hill Open Space Park (5.1 miles)

Hospitals

• St Anthonys Medical Plaza 2 (3 miles)
• Scl Health - Front Range (5.9 miles)
• Exempla Lutheran Medical Center (5.9 miles)
• Webb Center for Primary Care (6.2 miles)

Cafes

• Dutch Bros Coffee (3.1 miles)
• Dutch Bros Coffee (4.2 miles)
• Starbucks (5.2 miles)
• Starbucks (5.8 miles)
• Stella's Coffee House (6.1 miles)
• Starbucks (6.1 miles)
• The Bardo Coffee House (6.2 miles)

Theaters

• Alamo Drafthouse Denver (4.9 miles)
• Regal UA Denver Pavilions 4DX & RPX (6.9 miles)