Advanced Health Care Of Colorado Springs
Save55 South Parkside Drive, Colorado Springs, CO 80910
For more information about senior living options: (844) 490-3973
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Advanced Healthcare of Colorado Springs appears, at first glance, to be a facility of contrasts. Several reviewers sing its praises with warmth and admiration, while others recount dangerously mishandled care and troubling lapses. On the surface the building itself is described as attractive and comfortable - beautiful, with a "fancy hotel" vibe, carved wood and leather seating in the lobby, sconced lights, and a generally pristine, well-decorated environment. In these pieces, staff members are frequently highlighted as kind, responsive, and appreciative of their patients' families, and when the care goes right, the results can be genuinely impressive.
A number of reviewers point to exceptionally positive experiences when care goes smoothly. One person lauds Keisha in particular, saying she has been a godsend for keeping a long-distance family member informed and engaged in her mother's rehabilitation, to the point where the mother described the facility as a "fancy hotel." Another write-up highlights a patient's journey after surgery, praising the staff for moving the patient toward independence quickly and for outstanding teamwork among the caregivers. The same family notes that the physical environment contributes to a sense of importance and comfort, with the facility feeling warm and inviting. These accounts emphasize coordinated communication, attentive nursing, and timely support that helped patients progress toward home.
Several stories focus on remarkable rehab outcomes and effective therapy. A grandmother who needed rehab after a fall is described as receiving "amazing care," with a rehab team that delivered diligent therapy, contributed to improved mobility, and left the family grateful for the care their Grammy received. A reviewer speaks highly of wound care and chronic treatment - specifically thanking a therapist for four months of wound vac care - while praising Rhonda for her conscientious, uplifting visits. A different patient notes success in regaining personal independence after a stroke, with therapists and staff working to align appointments, assist with vision considerations, and maintain a sense of continuity in care. In these narratives, the facility's rehab program and the therapists' hands-on work are the standout strengths.
Yet alongside the praise there are severe, specific criticisms that cannot be ignored. A recurring theme is poor management and miscommunication, including reports of wrong dosages delivered multiple times and the observation that nurses were the ones dispensing pills rather than physicians or pharmacists, with unclear roles for doctors. Several readers describe a disconnect between what is promised and what happens day-to-day, including the suggestion that some meds could be delayed or altered due to logistical issues - leading to real pain and suffering for patients who rely on timely dosing. One account bluntly states that "they cut meds in half" and that the patient would have to wait hours for medicine, despite ongoing pain.
Care quality and patient safety are flagged repeatedly as major concerns. One reviewer recounts a patient who was left in a bathroom without oxygen because a CNA went to lunch, followed by a drawn-out search for their staff member, resulting in the patient eventually remaining without proper care for a prolonged period. Another writes of a patient who went two hours without breakfast because no one could find their CNA, with the situation culminating in neglectful behavior that a CNA themselves could not excuse. There are also reports of patients being left soiled, or otherwise not receiving timely assistance, and of a staff muttering under their breath about a patient - an alarming sign for families seeking dignity and respect.
Cleanliness and basic safety surface as other red flags in some reviews. There are claims of bugs in rooms requiring families to supply ant spray, and descriptions of facilities that, while aesthetically pleasing, do not meet basic cleanliness expectations. A linked concern is the overall consistency of care - some days praised as excellent, and other days described as chaotic or understaffed - leaving families unsure of what they'll encounter on any given visit or stay. A parenthetical note about limited visit hours due to vaccination status adds another layer of frustration for families seeking regular access to loved ones.
Visitation rules and policy restrictions also color the experience for some. One reviewer explicitly points out that, because they are unvaccinated, they can only visit during restricted weekday hours and must request permission for visits, with weekend access denied. They express intent to relocate their loved one as a result. Another note describes ongoing communication challenges and the sense that basic courtesy and timely information could have made a significant difference in a difficult transition. These policy-based frustrations underscore that even when clinical care is solid, logistical and administrative barriers can color overall impressions.
Finally, the overall sentiment about the facility appears to hinge on individual experience and staff consistency. Some families feel they have found a top-tier option - praising the manner in which staff treat patients, the responsiveness of caregivers, and the genuine improvement in health and independence. Others recount harrowing experiences of neglect, inadequate staffing, miscommunication, and even safety scares that they believe could be prevented with stronger oversight and accountability. The juxtaposition of "amazing care" and "horrible conditions" in the same location suggests that outcomes at Advanced Healthcare of Colorado Springs may depend heavily on specific staff, shifts, and moments in time.
For anyone considering this facility, the takeaway is clear: there are compelling success stories of recovery and compassionate, knowledgeable care, paired with very serious accounts of mismanagement and safety failures. Prospective patients and families should approach with due diligence - ask direct questions about med administration, staffing ratios on different shifts, how problems are escalated, and what safeguards are in place to prevent lapses in basic care. Visiting, meeting the care team, and talking with multiple families about their experiences could help illuminate whether this particular center's strengths align with a patient's needs, and where risks may lie if the emphasis shifts away from personal attention and safety toward administrative bottlenecks.
Advanced Health Care of Colorado Springs is an assisted living community located in Colorado Springs, CO. Our community prides itself on providing exceptional care and a comfortable living environment for our residents.
Our amenities are designed to enhance the quality of life for our residents. Each room is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet access, and a telephone. Residents can enjoy the beautiful outdoor space and garden or relax in our small library. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our staff or accommodate special dietary restrictions. Housekeeping services are provided to ensure that each resident's living space is clean and well-maintained.
We offer a wide range of care services to meet the individual needs of our residents. Our highly trained staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also specialize in providing diabetes diets and medication management to ensure the health and well-being of our residents. Our mental wellness program aims to support the emotional and psychological needs of our residents.
At Advanced Health Care of Colorado Springs, we believe in promoting an active and engaging lifestyle for our residents. We offer resident-run activities as well as scheduled daily activities to keep everyone entertained and socialized. Additionally, our convenient location provides easy access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation services, places of worship, theaters, and hospitals.
Come join us at Advanced Health Care of Colorado Springs where we provide compassionate care in a welcoming community environment.
Advanced Health Care Of Colorado Springs is located at 55 South Parkside Drive, Colorado Springs, CO 80910 in El Paso County, Colorado
Advanced Health Care Of Colorado Springs on seniors.fyi includes 8 photos including images showing interior, landscaping, living room, fireplace, decor, bedroom, mountains, nature, and more.
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