Manorcare Health Services - Tice Valley in Walnut Creek, CA
Save1975 Tice Valley Boulevard, Walnut Creek, CA 94595
For more information about senior living options: (844) 490-3973
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The staff at ManorCare Health Services - Tice Valley are very professional and attentive. The facility is clean and well kept, with nicely maintained rooms. The care provided is excellent, with staff who listen to and respond to residents' needs. The physical and occupational therapy teams are outstanding. The outdoor patio area provides a nice space for family visits. Residents and families note engaging activities, such as bingo, that enhance quality of life. Razel, the unit manager, is thorough and caring.
The facility is described as understaffed, leading to inadequate care for patients. Staff are criticized for long call-light response times and failing to assist promptly. The rooms and environment are said to be outdated, dirty, and noisy. The meals are described as horrible, not nutritious, and poorly prepared. Staff are characterized as unprofessional, rude, or inattentive. There is a pattern of poor communication with families and a lack of updates on patients' conditions. Reviewers warn others not to send loved ones there due to neglect and safety concerns, including instances of patients being left without help.ManorCare Health Services - Tice Valley is best suited for families that prioritize rehabilitative outcomes and a generally clean, navigable setting, while recognizing that ongoing, hands-on oversight will be essential. When a loved one's primary need is structured post-acute therapy - physical and occupational therapy - and the family can commit to diligent monitoring of care through shifts and staff changes, this community can deliver meaningful progress. The environment can be comfortable, with accessible outdoor spaces and reasonably sized rooms, and some frontline staff members demonstrate genuine attentiveness. It is not, however, a hands-off option; success hinges on active involvement and clear expectations about response times, safety, and ongoing communication.
Those who may want to consider alternatives are primarily families seeking consistently high-touch, error-free daily care and rapid, reliable call-response. Several reviews raise red flags about understaffing, slow or inconsistent responses to call bells, and medication or hygiene lapses. For residents with chronic needs, complex medical conditions, or a strong reliance on timely assistance, the risk of delayed help and care gaps can be meaningful. Administrators receive mixed signals from families - some praise Razel and responsive managers, others describe a lack of follow-through on concerns. Prospective families should weigh a facility's administrative responsiveness against the imperative for steady front-line care.
On the pro side, the rehab program can produce tangible gains when therapists render patient-focused treatment and when nursing and therapy teams collaborate effectively. Several residents report thorough, capable rehabilitation staff and clean, well-maintained spaces. A clean environment, functioning therapy equipment, and a welcoming unit manager who listens can make the difference for short-term stays focused on recovery. The presence of a family-friendly atmosphere at times, including outdoor visiting areas and flexible visit policies, also matters for those who want to keep social routines intact. In short, quality therapy and a generally well-kept setting can offset some dissatisfaction with other operational gaps.
Yet the cons are consistently salient and inconvenient enough to override many positives for long-term planning. Understaffing remains the recurring pain point, with observations of delayed call-light responses and fragmented care delivered by overextended nurses and aides. Reports of miscommunication, occasional medication errors, and lapses in basic hygiene create serious safety anxieties. The interior and some amenities are described as dated or noisy, with alarm and disturbance levels that can disrupt rest. Food quality and nutritional oversight receive divided opinions, and repeated concerns about discharge planning and coordination with families undermine confidence in daily reliability. Taken together, the cons are not easily balanced by pros alone.
For families weighing a move, concrete steps will clarify fit. Request a clear staffing plan: nurse-to-resident ratios on each shift, and who handles core tasks (medication administration, personal hygiene, transfers). Seek transparency on call-response targets, and ask to see records of response times over recent weeks. Review menus and dietary oversight, ask for dietary accommodations for specific health conditions, and verify access to fresh, properly prepared meals. Inquire about rehab schedules, therapy equipment availability, and weekend coverage. Finally, arrange for a trial period or short-term stay with a formal care plan and a liaison to monitor progress, ensuring a defined path for escalation if concerns arise.
Ultimately, ManorCare Tice Valley presents a mixed but real option: strong rehab potential and a clean, navigable environment, tempered by persistent staffing challenges and safety- and communication-related concerns. It is a viable choice for families who can actively supervise care, advocate effectively, and coordinate with therapists to maximize recovery while managing the day-to-day risk of gaps in neglected assistance. For residents with higher acuity needs, or for those seeking sustained, consistently responsive daily care without vigilant family oversight, alternative communities with steadier staffing and tighter care protocols are worthy of serious consideration. The right decision hinges on whether the balance of skilled rehab and a clean setting justifies the necessary hands-on management to prevent troubling lapses.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed. Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (13 miles away) San Francisco International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Manorcare Health Services - Tice Valley in Walnut Creek, CA is an assisted living community that prioritizes the comfort and well-being of its residents. With a variety of amenities and care services, we provide a supportive and engaging environment for seniors.
Our community features a beauty salon where residents can enjoy regular grooming and pampering sessions. Residents can also relax in our fully furnished accommodations, complete with private bathrooms and the convenience of cable or satellite TV.
We offer a range of activities to keep residents active and entertained. Our fitness room allows for physical exercise, while the gaming room provides opportunities for social interaction and friendly competition. For those who prefer a calmer setting, our small library offers a quiet space for reading or relaxation.
Dining at Manorcare Health Services - Tice Valley is an enjoyable experience. Our restaurant-style dining ensures that meals are served in a welcoming atmosphere. We accommodate special dietary restrictions to meet individual needs, including diabetes diets. Our highly trained staff takes care of meal preparation and service so that residents can focus on enjoying their food.
The safety and security of our residents are paramount. We have 24-hour call systems in place for immediate assistance if needed. Our community is equipped with security gates for added peace of mind.
Transportation arrangements are readily available for both non-medical needs and doctor's appointments. Our community-operated transportation service ensures that residents can easily access nearby amenities such as cafes, pharmacies, restaurants, parks, theaters, and hospitals.
At Manorcare Health Services - Tice Valley, we prioritize the mental wellness of our residents by offering a mental wellness program as part of our care services. Medication management is also provided to ensure that medications are taken correctly and on time.
With Wi-Fi/high-speed internet access throughout the community, residents can stay connected with loved ones or pursue personal interests online. Move-in coordination services are available to assist new residents during the transition process.
Overall, Manorcare Health Services - Tice Valley in Walnut Creek, CA is a vibrant and caring assisted living community that provides excellent amenities and care services to enhance the quality of life for our residents.
Manorcare Health Services - Tice Valley is located at 1975 Tice Valley Boulevard, Walnut Creek, CA 94595 in Contra Costa County, California
Manorcare Health Services - Tice Valley on seniors.fyi includes 5 photos including images showing salon, landscaping, interior, building, flag, bathroom, television, lounge area, and more.
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