Manorcare Health Services - Tice Valley

Pros

• The care at ManorCare Health Services - Tice Valley is good, with attentive and responsive staff.
• The facility is nice, clean, and hospitable, with spacious rooms and accommodations.
• The staff members are friendly, approachable, and provide good meals.
• The outdoor patio area is a positive feature for families to visit.
• The overall facility at ManorCare Tice has been excellent for years, with enjoyable social events like bingo.
• The staff members are very nice, well-trained in customer service, and the food is excellent.
• The grounds are nice, activities are extensive, and the staff members are pleasant and always ready to assist.
• The nursing home facility at Manorcare Tice Valley is professional and clean. Each experience has been satisfactory with no complaints.

Cons

• The care and overall facility has received negative reviews.
• The facility was understaffed and didn't provide good care for the patient.
• They had poor health practices, with trays from COVID patients being reused in the kitchen.
• The rooms were not up to par and the patient ended up getting a bladder infection.
• They had a COVID outbreak with multiple cases among both residents and employees.
• The diabetes diet provided was not healthy and the care was poor.
• The provisions at the facility were not very good.

Review

ManorCare Health Services - Tice Valley has received mixed reviews from different individuals who have had loved ones stay at the facility. One reviewer mentioned that their mother was brought to ManorCare by Kaiser for physical therapy, but ended up staying there permanently. They were pleased with the care provided and found the staff to be attentive and accommodating. The meals offered were said to be nutritious, although the resident was on hospice and not eating. The room, while old, was considered adequate, and there was an outdoor patio area for families to visit.

Another reviewer shared that their friend had stayed at ManorCare on two separate occasions for short-term care. They found the facility to be clean and welcoming, with spacious rooms that allowed for personal belongings. The visiting schedule was flexible, and the resident was even allowed to leave the facility. While they didn't have any major complaints about the meals, they appreciated that they were able to bring in food based on their friend's dietary needs. The staff members were described as friendly and approachable.

However, not all experiences at ManorCare Health Services - Tice Valley were positive. One reviewer expressed dissatisfaction with the care their father received during his rehab stay. They felt that the facility was understaffed and that his room did not meet their standards. Their father developed a bladder infection while at ManorCare, which led to a hospital transfer via ambulance because ManorCare couldn't handle his condition effectively. This reviewer also heard from a former employee that there had been poor health practices, such as trays meant for COVID patients being reused in the kitchen without proper disposal.

On a more positive note, another reviewer mentioned that despite recent negative reviews of ManorCare Tice Valley, they have been consistently satisfied with their mother's long-term care there over several years. They mentioned enjoying activities like bingo and having prompt responses from staff when needed.

Finally, one individual praised Manorcare at Tice Valley as a generally 5-star place, although they admitted that staff members can sometimes be stretched thin. The cleanliness of the facility was commended, along with the friendly and well-trained staff. The food provided was described as excellent, and there were various activities available for residents to participate in. The staff members were always present and ready to assist residents.

While some reviewers had positive experiences with ManorCare Health Services - Tice Valley, others raised concerns about understaffing, poor health practices, and subpar care. It is important for families to thoroughly research and visit long-term care facilities before making a decision for their loved ones' care.

Pharmacies

• CVS Pharmacy (0.2 miles)
• CVS Pharmacy (1.5 miles)
• Rite Aid (2.7 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3.5 miles)

Hospitals

• Kaiser Permanente Medical Center (1.4 miles)

Cafes

• Philz Coffee (1.5 miles)
• Marketplace Cafe (1.7 miles)
• Bondadoso Coffee & Tea Collective Add to Favorites (2.4 miles)
• Sideboard Neighborhood Kitchen and Coffee Bar (2.6 miles)
• Peet's Coffee and Tea (2.8 miles)
• Philz Coffee (2.8 miles)
• Starbucks (3.6 miles)

Restaurants

• Gott’s Roadside (1.5 miles)
• True Food Kitchen (1.6 miles)
• Taco Bell (2.6 miles)
• Chick-Fil-A (3.3 miles)
• Wendy's (3.6 miles)
• Rocco's Ristorante & Pizzeria (4.6 miles)
• Jack's Restaurant & Bar (4.8 miles)

Theaters

• Century Walnut Creek 14 and XD (1.6 miles)
• Century 16 Downtown Pleasant Hill and XD (4.7 miles)
• Solano Drive In (8.5 miles)

Physicians

• Derek Jue (1.8 miles)
• Ford Lloyd C MD (3.8 miles)
• Golden State Dermatology (4 miles)
• Michael Y Chang, DO (4.3 miles)
• Ipm Medical Group (4.4 miles)
• Muir Orthopaedic Specialists - Redwood (4.5 miles)
• Muir Orthopedic Specialists (4.5 miles)

Parks

• Civic Park (2 miles)
• Rudgear Park (2.5 miles)
• Livorna Park (3.1 miles)
• Hacienda de las Flores (3.3 miles)
• Heather Farm All Abilities Playground (3.4 miles)
• Heather Farm Park (3.5 miles)
• Heather Farm Dog Park (3.6 miles)

Transportation

• Walnut Creek BART Station (2.1 miles)
• Pleasant Hill/Contra Costa Centre BART Station (3.7 miles)
• U-Haul of Concord (6.1 miles)

Places of Worship

• Queen of All Saints (7.5 miles)