Lake Balboa Care Center
Save16955 Vanowen Street, Van Nuys, CA 91406
For more information about senior living options: (844) 490-3973
Lake Balboa Care Center comes through in many reviewers' eyes as a wonderful rehab facility that blends cleanliness with attentive, capable care. Several accounts sing the praises of a well-kept environment where occupational therapy and physical therapy are described as excellent, and where the staff's compassion and dedication are on full display. People repeatedly emphasize that the center feels welcoming and well-run, with patients and families feeling confident in the level of care they receive.
A number of residents and families describe meaningful experiences after hospitalization or injury. One reviewer recounted rehab after a hip fracture, noting that doctors, nurses, and the entire staff were "great" and that the care made a real impression. The sentiment is echoed by others who emphasize the roles of the therapists and nursing team in supporting recovery, sometimes highlighting how the small size of the facility allows staff to offer more individualized attention to each patient and family. The rehab team's effectiveness is tied to tangible outcomes, with remarks about faster recovery and steady, supportive care throughout the stay.
The facility's size is consistently framed as a positive factor, enabling extra, attentive care. Reviewers point to a strong physical therapy program and to specific staff members who became trusted points of contact. One user even singles out nurse Anna as a reassuring presence, suggesting that having her on a care team means "great hands." Across these accounts, the care culture is described as compassionate and patient-centered, with families reporting that clinicians go beyond the basics to address emotional and practical needs as well as clinical ones.
Several testimonials elevate specific staff members who made lasting impressions. Suhey, a CNA, is celebrated as someone who "goes above and beyond" to ensure comfort and care, recognized as one of a kind by a grateful family. The sense that staff are not just doing their jobs but embodying a warm, supportive approach is a recurring theme, with many reviewers naming nurses, CNAs, and supervisors by name and expressing gratitude for their dedication. One guest highlights the CNA Supervisor and Wound care Nurse "X" for bringing a welcoming, upbeat energy every day, while another reflects on a front-desk liaison, Dani, whose kindness and thorough communication helped ease anxious moments during discharge planning. The message is clear: the human connection matters, and the staff at Lake Balboa are often described as exceptional in that regard.
A pair of experiences from international families adds further texture to the narrative. A family from England recounts bringing their relative to the center with guidance from a physician (Dr. Malhotra) and finding a staff team that prepared Gerry to regain strength and mobility. They praise the medical team for compassion and for empowering their loved one to begin walking again, noting that the staff listened attentively and offered a thoughtful, workable system - something they found notably different from what they'd seen in Britain. The sense of reassurance and structured support during a challenging transition speaks to the center's overall appeal for those navigating rehabilitation after a serious illness or injury.
Additional voices emphasize continuing appreciation for the facility's atmosphere and culture. A long-time visitor describes the broad, accessible support system that makes every patient feel like a person rather than a case. Names like Meybelth, Sonia, Victoria, and a broader team across nursing, therapy, and admissions are cited for their roles in smoothing the process, addressing issues promptly, and keeping the patient's well-being at the forefront. The tone across these comments is consistently positive: a belief that Lake Balboa often delivers a high standard of care, with staff who are patient, attentive, and deeply committed to the rehabilitation journey.
Not all feedback is perfectly positive, however. One review stands as a stark counterpoint, detailing a highly disappointing experience. The reviewer claims false promises about room placement, reporting that a loved one was placed in a four-person room rather than a two-person room despite assurances. They describe the room as overheated, stuffy (84 degrees), with no ventilation and little privacy, and note that the situation only changed after their persistent complaint, with no apology for the initial misrepresentation. The same reviewer also recounts problems with belongings after a loved one's passing - the claim that personal items were discarded after multiple inquiries, and an oxygen concentrator missing from the facility's inventory, reportedly removed without permission. Beyond logistical issues, the reviewer describes unkind and unprofessional behavior from some CNAs, including dismissive responses to call lights and general disrespect toward a vulnerable patient. The overall message is a strong warning to prospective families: not every experience aligns with the glowing anecdotes, and this reviewer urges others to consider alternatives carefully.
Taken together, the collection of reviews paints a nuanced portrait of Lake Balboa Care Center. For many, it is a small, highly attentive rehab facility where compassionate staff, dedicated therapists, and a supportive environment facilitate recovery and provide meaningful peace of mind to families. The majority of voices celebrate individualized attention, timely interventions, and a culture of warmth that makes patients feel respected and cared for. Yet there is a reminder that, in any setting, experiences can diverge, and it is important for prospective families to conduct thorough assessments and ask questions about room arrangements, belongings, and staff responsiveness to ensure alignment with their expectations and needs.
Lake Balboa Care Center in Van Nuys, CA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and wellbeing of its residents. The center boasts fully furnished apartments with cable or satellite TV, Wi-Fi/high-speed internet, and a small library for entertainment and relaxation. Residents can enjoy delicious meals in the dining room or restaurant-style dining area, with special dietary restrictions catered to.
The community also provides various care services to assist residents in their daily activities. Trained staff members offer 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. A mental wellness program is available to support residents' emotional wellbeing, while medication management ensures their health needs are met.
Lake Balboa Care Center understands the importance of maintaining an active lifestyle, which is why they encourage resident participation in resident-run activities and provide a schedule of daily activities to keep everyone engaged. Additionally, the community is conveniently located near four cafes, three parks, 26 pharmacies, two physicians' offices, 22 restaurants, two transportation options, one place of worship and theater each nearby for easy access and convenience. For any move-in needs or coordination requirements, the dedicated staff at Lake Balboa Care Center is ready to assist.
With its array of amenities, comprehensive care services, and proximity to nearby conveniences and recreational options, Lake Balboa Care Center offers an exceptional assisted living experience for seniors in Van Nuys.
Lake Balboa Care Center is located at 16955 Vanowen Street, Van Nuys, CA 91406 in Los Angeles County, California
Lake Balboa Care Center on seniors.fyi includes 13 photos including images showing interior, dining, landscaping, outdoor, kitchen, patio, artwork, trees, and more.
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