Lake Balboa Care Center

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  • Interior

    A therapy room with massage tables and medical equipment ready for use.
  • Building

    A view of a building surrounded by greenery and a paved parking area.
  • Trees

    A sunny day on a tree-lined sidewalk with cars parked along the street.
  • Dining

    A beautifully set dining table with red accents against a cream-colored wall, featuring decorative artwork.
  • Landscaping

    Entrance of Lake Balboa Cafe Center, showcasing the welcoming exterior and clear signage.
  • Kitchen

    A modern kitchen with wooden cabinets and stainless steel appliances.
  • Artwork

    A spacious interior view of a kitchen area featuring wooden flooring and artwork on the wall.
  • Outdoor

    A view of the outdoor patio from behind a sliding glass door, showcasing sunlight and greenery.
  • Patio

    A serene outdoor patio with a fountain, seating area, and lush greenery.
  • Park

    A peaceful view of a sports field surrounded by trees, illuminated by the morning sun.
  • Rehabilitation

    A well-organized physical therapy clinic room with various medical equipment and wheelchairs.
  • Wheelchair

    A hospital corridor with wheelchairs lined against the wall.

Lake Balboa Care Center

16955 Vanowen Street, Van Nuys, CA 91406

For more information about senior living options: (844) 490-3973

4.4 from 92 reviews
5 stars
71
4 stars
7
3 stars
2
2 stars
1
1 stars
11

Skilled Nursing Facility

Overall Review of Lake Balboa Care Center

Pros

  • pro The Lake Balboa Care Center is described as a wonderful rehab center.
  • pro The facility is very clean, with excellent OT and PT, and the staff are wonderful.
  • pro The CNAs are great and show compassion for their work.
  • pro The center's small size allows extra personalized care for loved ones.
  • pro The physical therapy program leads to faster recovery.
  • pro The social services staff are helpful to families.
  • pro Nurse Anna provides excellent care.
  • pro The staff are hands-on, caring, and genuinely love what they do.
  • pro Visitors are greeted with smiles, creating a welcoming atmosphere.
  • pro The facility is considered a small hidden gem for short-term care and rehabilitation.
  • pro Suhey provides exceptional care and goes above and beyond.
  • pro The CNA Supervisor and wound care nurse have a warm, uplifting energy.

Cons

  • pro The reviewer described the experience as beyond disappointing, heartbreaking, and infuriating.
  • pro It was claimed that there were false promises about room placement, and the patient ended up in a four-person room with 84-degree heat, no ventilation, and no apology for the lie.
  • pro It was alleged that personal belongings were mishandled - things thrown away after the patient's passing and an oxygen concentrator removed and lost, with no attempt to contact for retrieval.
  • pro It was stated that many CNAs were unkind, unprofessional, and undertrained, with staff making dismissive comments to call lights.
  • pro The reviewer called the facility a nightmare from start to finish and urged others to look elsewhere.

Review

Lake Balboa Care Center comes through in many reviewers' eyes as a wonderful rehab facility that blends cleanliness with attentive, capable care. Several accounts sing the praises of a well-kept environment where occupational therapy and physical therapy are described as excellent, and where the staff's compassion and dedication are on full display. People repeatedly emphasize that the center feels welcoming and well-run, with patients and families feeling confident in the level of care they receive.

A number of residents and families describe meaningful experiences after hospitalization or injury. One reviewer recounted rehab after a hip fracture, noting that doctors, nurses, and the entire staff were "great" and that the care made a real impression. The sentiment is echoed by others who emphasize the roles of the therapists and nursing team in supporting recovery, sometimes highlighting how the small size of the facility allows staff to offer more individualized attention to each patient and family. The rehab team's effectiveness is tied to tangible outcomes, with remarks about faster recovery and steady, supportive care throughout the stay.

The facility's size is consistently framed as a positive factor, enabling extra, attentive care. Reviewers point to a strong physical therapy program and to specific staff members who became trusted points of contact. One user even singles out nurse Anna as a reassuring presence, suggesting that having her on a care team means "great hands." Across these accounts, the care culture is described as compassionate and patient-centered, with families reporting that clinicians go beyond the basics to address emotional and practical needs as well as clinical ones.

Several testimonials elevate specific staff members who made lasting impressions. Suhey, a CNA, is celebrated as someone who "goes above and beyond" to ensure comfort and care, recognized as one of a kind by a grateful family. The sense that staff are not just doing their jobs but embodying a warm, supportive approach is a recurring theme, with many reviewers naming nurses, CNAs, and supervisors by name and expressing gratitude for their dedication. One guest highlights the CNA Supervisor and Wound care Nurse "X" for bringing a welcoming, upbeat energy every day, while another reflects on a front-desk liaison, Dani, whose kindness and thorough communication helped ease anxious moments during discharge planning. The message is clear: the human connection matters, and the staff at Lake Balboa are often described as exceptional in that regard.

A pair of experiences from international families adds further texture to the narrative. A family from England recounts bringing their relative to the center with guidance from a physician (Dr. Malhotra) and finding a staff team that prepared Gerry to regain strength and mobility. They praise the medical team for compassion and for empowering their loved one to begin walking again, noting that the staff listened attentively and offered a thoughtful, workable system - something they found notably different from what they'd seen in Britain. The sense of reassurance and structured support during a challenging transition speaks to the center's overall appeal for those navigating rehabilitation after a serious illness or injury.

Additional voices emphasize continuing appreciation for the facility's atmosphere and culture. A long-time visitor describes the broad, accessible support system that makes every patient feel like a person rather than a case. Names like Meybelth, Sonia, Victoria, and a broader team across nursing, therapy, and admissions are cited for their roles in smoothing the process, addressing issues promptly, and keeping the patient's well-being at the forefront. The tone across these comments is consistently positive: a belief that Lake Balboa often delivers a high standard of care, with staff who are patient, attentive, and deeply committed to the rehabilitation journey.

Not all feedback is perfectly positive, however. One review stands as a stark counterpoint, detailing a highly disappointing experience. The reviewer claims false promises about room placement, reporting that a loved one was placed in a four-person room rather than a two-person room despite assurances. They describe the room as overheated, stuffy (84 degrees), with no ventilation and little privacy, and note that the situation only changed after their persistent complaint, with no apology for the initial misrepresentation. The same reviewer also recounts problems with belongings after a loved one's passing - the claim that personal items were discarded after multiple inquiries, and an oxygen concentrator missing from the facility's inventory, reportedly removed without permission. Beyond logistical issues, the reviewer describes unkind and unprofessional behavior from some CNAs, including dismissive responses to call lights and general disrespect toward a vulnerable patient. The overall message is a strong warning to prospective families: not every experience aligns with the glowing anecdotes, and this reviewer urges others to consider alternatives carefully.

Taken together, the collection of reviews paints a nuanced portrait of Lake Balboa Care Center. For many, it is a small, highly attentive rehab facility where compassionate staff, dedicated therapists, and a supportive environment facilitate recovery and provide meaningful peace of mind to families. The majority of voices celebrate individualized attention, timely interventions, and a culture of warmth that makes patients feel respected and cared for. Yet there is a reminder that, in any setting, experiences can diverge, and it is important for prospective families to conduct thorough assessments and ask questions about room arrangements, belongings, and staff responsiveness to ensure alignment with their expectations and needs.

Features

Housing

  • 50 resident community capacity 50 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Burbank-Glendale-Pasadena (8 miles away) Burbank-Glendale-Pasadena (8 miles away)
  • Los Angeles International (18 miles away) Los Angeles International (18 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Lake Balboa Care Center in Van Nuys, CA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and wellbeing of its residents. The center boasts fully furnished apartments with cable or satellite TV, Wi-Fi/high-speed internet, and a small library for entertainment and relaxation. Residents can enjoy delicious meals in the dining room or restaurant-style dining area, with special dietary restrictions catered to.

The community also provides various care services to assist residents in their daily activities. Trained staff members offer 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. A mental wellness program is available to support residents' emotional wellbeing, while medication management ensures their health needs are met.

Lake Balboa Care Center understands the importance of maintaining an active lifestyle, which is why they encourage resident participation in resident-run activities and provide a schedule of daily activities to keep everyone engaged. Additionally, the community is conveniently located near four cafes, three parks, 26 pharmacies, two physicians' offices, 22 restaurants, two transportation options, one place of worship and theater each nearby for easy access and convenience. For any move-in needs or coordination requirements, the dedicated staff at Lake Balboa Care Center is ready to assist.

With its array of amenities, comprehensive care services, and proximity to nearby conveniences and recreational options, Lake Balboa Care Center offers an exceptional assisted living experience for seniors in Van Nuys.

Nearby Places of Interest

Restaurants

  • McDonald's (0.1 miles)
  • In-N-Out Burger (0.5 miles)
  • La Corona Mexican Grill (0.7 miles)
  • McDonald's (2 miles)
  • Vinh Loi Tofu (2.1 miles)
  • Uncle Bernie's Deli (2.3 miles)
  • Chili's Grill & Bar (2.4 miles)

Parks

  • Lake Balboa Park (0.6 miles)
  • Encino Bike Path (1.1 miles)
  • Van Nuys Sherman Oaks Park (4.2 miles)
  • Serrania Park (5.4 miles)
  • Playground (5.5 miles)
  • Parthenia Park (6 miles)
  • Shadow Ranch Park (6.7 miles)

Transportation

  • Van Nuys Airport (VNY) (0.8 miles)
  • Van Nuys FlyAway Bus Terminal to LAX (1.6 miles)

Cafes

  • Starbucks (1 miles)
  • Starbucks (3.9 miles)
  • Winnetka Bowl (3.9 miles)
  • Porto's Bakery & Cafe (4.2 miles)
  • Starbucks (5 miles)
  • Starbucks (5.8 miles)
  • Starbucks (5.8 miles)

Pharmacies

  • Walgreens (1.8 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.4 miles)
  • Valley Drug & Compounding (2.4 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (2.6 miles)

Physicians

  • Southern California Orthopedic Institute (2.3 miles)
  • Mid-Valley Comprehensive Health Center (3.2 miles)
  • UCLA Health Woodland Hills (5.8 miles)

Theaters

  • Regal Sherman Oaks Galleria (3.4 miles)

Hospitals

  • Veterans Administration (3.7 miles)
  • Kaiser Permanente Emergency (4.5 miles)
  • Rinaldi Convalescent Hospital (5.9 miles)
  • Tebi, Sina Dr - Providence Holy Cross Medical Center Diabetes Education (6.4 miles)

Places of Worship

  • Immanuel Bible Church (4 miles)
  • St Michael & All Angels (6.6 miles)

Frequently Asked Questions

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