Manorcare Health Services (Sunnyvale)

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  • Interior

    A clean and organized hospital room with two patient beds, equipped with medical facilities and a window view.
  • Decor

    A cozy dining area with tables, chairs, and a piano against a carpeted floor.
  • Living Room

    A spacious and elegantly decorated living room featuring plush sofas, a large carpet, and a chandelier.
  • Lighting

    A well-furnished lobby area with comfortable seating and elegant decor.
  • Garden

    A sunny outdoor patio with white furniture under a pergola.
  • Seating Area

    A welcoming waiting room with comfortable seating and a coffee station.
  • Healthcare

    A spacious hospital room with a medical bed and furniture, designed for patient care.

Manorcare Health Services (Sunnyvale)

1150 Tilton Drive, Sunnyvale, CA 94087

For more information about senior living options: (844) 490-3973

3.6 from 10 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Manor Care is described as wonderful, caring, and compassionate, providing excellent care and attention to patients.
  • pro Many reviewers praised the food quality and variety, noting that it was tasty and accommodating to individual needs.
  • pro The facility is generally clean and tidy, with a pleasant environment for residents.
  • pro Reviewers appreciated the range of activities offered, contributing to residents' engagement and well-being.
  • pro Several individuals highlighted the positive experiences with nursing assistants, therapists, and social workers during their recovery processes.
  • pro The private rooms were well-received by patients who valued their comfort and privacy during their stay.
  • pro Family members felt confident in the communications from staff regarding their relatives' care and health updates.
  • pro The facility's atmosphere was regarded as welcoming, with options for personalizing living spaces to enhance comfort.

Cons

  • pro The phone staff at Manorcare Health Services provided less than professional service, leaving calls unanswered for extended periods.
  • pro There was a noticeable odd and distinctive smell in the facility that was unpleasant for visitors.
  • pro The food served at the facility received low ratings, with complaints about lack of nutritional value and limited options for residents with dietary restrictions.
  • pro The activities offered were insufficient to engage skilled nursing residents beyond occasional music therapy.
  • pro Staff members were not always forthcoming with information regarding patient care and updates, requiring families to ask persistently for details.
  • pro Some residents experienced inadequate care due to what seemed to be an insufficient number of staff members available at times.
  • pro The decor of the facility felt outdated and could use modernization to improve the overall environment.
  • pro Parking around the facility was difficult, often requiring family members to park several blocks away after circling multiple times.

Review

ManorCare Health Services has garnered a mixed reputation among its residents and their families, with reviews varying widely based on personal experiences. Several reviewers highlighted the facility's staff as a strong point, noting their compassion and dedication to providing care. One individual praised the nursing staff for their attentiveness during recovery from a hospital stay, emphasizing that they received lots of attention from caregivers, therapists, and social workers that significantly aided in her rehabilitation process. Another reviewer echoed similar sentiments about the helpfulness of various team members, specifically mentioning a delightful admissions nurse named Marianne who made the onboarding experience pleasant.

On the other hand, not all experiences were positive at ManorCare. A particularly distressing account involved a resident whose mother was not adequately cared for during her stay at the facility. This reviewer indicated that bedsores went untreated due to staffing shortages during the pandemic, highlighting concerns about whether essential medical needs were being met in a timely manner. The lack of care reportedly led to deterioration in her mother's condition, ultimately resulting in hospitalization and passing. Such accounts raise serious questions regarding patient monitoring and responsiveness within the facility.

Visitors frequently noted issues with the dining experience at ManorCare as well. While some found the food enjoyable when served hot—thanks to staff accommodating individual requests—others criticized it outright. One review mentioned dissatisfaction with menu options and nutritional quality, citing an instance of pureed iceberg lettuce being offered instead of more nutrient-dense options for a resident who struggled with chewing due to health issues. This pointed towards broader concerns over meal planning and catering to specific dietary needs within residents’ medical constraints.

Despite these critiques, many reviewers felt that ManorCare provided a clean environment conducive to recovery. Comments about cleanliness were generally favorable; some described it as tidy and pleasant without unpleasant odors that often characterize similar facilities. Furthermore, while some common areas seemed underutilized or outdated—such as lounges that appeared empty—many appreciated private rooms equipped with amenities like private showers which added comfort during stays.

The activities offered at ManorCare were another area of contention among reviewers. While several noted engaging physical therapy sessions designed especially for rehabilitation patients, others felt there was insufficient stimulation available for long-term skilled nursing residents. Activities such as bingo or music therapy did occur but were seen by some as lacking variety or depth necessary to keep individuals meaningfully occupied and engaged throughout their day-to-day lives.

Finally, logistical issues such as parking difficulties and communication gaps also came up in multiple reviews. Some expressed frustration over the limited availability of phone support after regular business hours when contacting patients became challenging due to operator hours concluding earlier than expected. Overall impressions reveal a familiarity with both commendable features like attentive staff care coupled with worrying deficiencies related primarily to communication practices and dietary offerings—a duality emblematic of many healthcare facilities today seeking balance amid varying demands.

Features

Housing

  • 140 resident community capacity 140 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Jose International (6 miles away) San Jose International (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Manorcare Health Services (Sunnyvale) is an assisted living community located in Sunnyvale, CA. Our community offers a range of amenities designed to enhance the comfort and convenience of our residents. These include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden area, housekeeping services, kitchenettes in each unit, move-in coordination assistance, outdoor space for relaxation and recreation, private bathrooms in each unit, restaurant-style dining options with special dietary restrictions accommodated if needed, a small library for reading enthusiasts, telephone access in each unit, non-medical transportation arrangement services available to our residents for their convenience and access to doctors' appointments as well as other necessary appointments or errands they may have outside the community premises. We also offer wellness center facilities and access to Wi-Fi/high-speed internet connectivity.

In terms of care services provided at Manorcare Health Services (Sunnyvale), we maintain 24-hour call systems and supervision to ensure the safety and well-being of our residents at all times. Assistance with activities of daily living such as bathing, dressing and transfers is readily available whenever required. We provide specialized diabetes diets for those who need them and offer meal preparation and service as part of our care services. Medication management is another important aspect that we prioritize at our community. In addition to physical health support, we also offer mental wellness programs for the emotional well-being of our residents.

Our residents can enjoy various activities within the community including fitness programs conducted by professionals to promote an active lifestyle among seniors. Planned day trips are organized regularly for exploration and entertainment purposes while resident-run activities encourage engagement and socialization within the community. Scheduled daily activities are also offered to keep residents mentally stimulated and entertained throughout their stay.

In terms of nearby amenities and facilities surrounding Manorcare Health Services (Sunnyvale), there are several cafes, parks, pharmacies, and restaurants within close proximity to ensure easy access to essential services and leisure activities. Additionally, transportation options are readily available nearby for convenience in commuting or accessing various destinations. With two theaters and hospitals located nearby as well, residents have easy access to entertainment options and medical services when needed.

Overall, Manorcare Health Services (Sunnyvale) offers an assisted living community with a range of amenities and care services that prioritize the comfort, well-being, and convenience of our residents.

Nearby Places of Interest

Restaurants

  • Falafel Stop (0.4 miles)
  • In-N-Out Burger (0.5 miles)
  • McDonald's (0.5 miles)
  • Chick-Fil-A (0.9 miles)
  • Madras Cafe (1.7 miles)
  • BJ's Restaurant & Brewhouse (1.7 miles)
  • Starbird (1.8 miles)

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • Walgreens (0.8 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (1.2 miles)
  • Rite Aid (1.3 miles)
  • CVS Pharmacy (1.4 miles)
  • Walgreens (2.3 miles)

Physicians

  • Santa Clara Valley Health & Hospital System (0.8 miles)
  • VHC Sunnyvale Clinic (0.8 miles)
  • Silicon Valley Eye Physicians (1.3 miles)
  • Melchor Pavilion (2.9 miles)
  • Vaughn, Sarah Spring Fertility Management (3 miles)
  • Palo Alto Medical Foundation (3.2 miles)
  • Abbott Vascular (3.3 miles)

Cafes

  • Sunright Tea Studio (0.9 miles)
  • 7 Leaves Cafe (1.7 miles)
  • Caffe Macs (1.7 miles)
  • Apple Park Café (2.2 miles)
  • Panera Bread (2.3 miles)
  • Starbucks (3.6 miles)
  • Coffee & Water Lab (4.2 miles)

Parks

  • Serra Park (1 miles)
  • Ponderosa Park (1.6 miles)
  • Portal Park (2.2 miles)
  • Grant Park (2.2 miles)
  • Cupertino Memorial Park (2.3 miles)
  • Earl J Carmichael Park (2.3 miles)
  • Machado Park (2.4 miles)

Theaters

  • AMC DINE-IN Sunnyvale 12 & IMAX (1.2 miles)
  • AMC Mercado 20 (3.5 miles)
  • ShowPlace ICON at San Antonio Centre (5.4 miles)

Transportation

  • Sunnyvale Caltrain Station (1.5 miles)
  • Apple Park Transit Center (2.1 miles)
  • U-Haul Moving & Storage (2.8 miles)
  • Mountain View Caltrain Station (3.5 miles)
  • Santa Clara Transit Center (5.3 miles)
  • Santa Clara Caltrain Station (5.3 miles)
  • Terminal A (5.7 miles)

Hospitals

  • Surgery Center Mountain View (2.3 miles)
  • El Camino Hospital (2.7 miles)
  • O'Connor Hospital (5.6 miles)

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