Los Altos Sub-acute and Rehabilitation Center
Save809 Fremont Avenue, Los Altos, CA 94024
For more information about senior living options: (844) 490-3973
The staff at Los Altos Rehab Center is described as caring, loving, and professional, providing the best support during difficult times. The facility is noted for its cleanliness and has reasonably good food, contributing to a positive environment for residents. Residents have access to entertainment and activities that help keep them engaged and socialized. Many reviewers express gratitude towards specific staff members for their exceptional care and support during challenging moments. The outdoor courtyard provides a pleasant space for residents to enjoy fresh air and sunshine. Communication with family members regarding patient care is considered good by several reviewers, as caregivers set up care conferences effectively.
The staff at the facility showed disrespect towards the stroke patient, shouting at him and refusing to provide details when complaints were raised. Family members have been unable to reach their loved ones or get information on their care due to busy phone lines and a lack of human contact at the facility. Due to negligence, a dependent patient developed bed sores, and the facility failed to communicate about his condition until it was too late. Important personal items were lost shortly after admission, highlighting disorganization within the facility. The cleanliness of the facility is questionable, with reports of unpleasant odors and delays in response times from nursing staff. A patient reported inadequate wound care, as bed sores worsened due to a lack of turning assistance from staff. Communication barriers exist due to staff speaking limited English, making it difficult for residents and their families to explain needs or issues. The nursing home neglected end-of-life wishes for patients with advanced cancer and failed to discuss hospice care options. Parking is a significant issue for visitors, often requiring them to walk long distances just to find a spot. In general, many residents are left feeling overwhelmed and warehoused rather than receiving proper attention and individualized care from the staff.The reviews of various facilities highlight a range of experiences, with many families expressing deep concerns about the quality of care provided to their loved ones. A common theme across multiple accounts is the perceived lack of respect and dignity afforded to patients, particularly those who are vulnerable or have specific needs, such as stroke survivors or individuals with limited mobility. One reviewer recounted how their brother-in-law, a stroke patient, faced disrespect from staff members who not only shouted at him but also neglected his request for assistance in using the gym facilities. This lack of proper support for patients with special needs resonates throughout many narratives where families felt helpless and frustrated by inadequate responses from the facility's staff.
Communication—or the severe lack thereof—was another point of contention mentioned repeatedly. Family members expressed distress over being unable to reach their loved ones due to constant busy signals on the phone lines and unresponsive receptionists. One individual shared their experience trying to contact their mother in a facility for over two weeks without success, emphasizing that most family members lived far away and relied heavily on phone communication. This sense of isolation compounded their anxiety about their relatives' well-being and raised serious questions about the institution’s commitment to keeping families informed about patient care.
Aspects related to cleanliness and organization within these facilities were also frequently criticized. Several individuals described environments that felt unkempt, noting unpleasant odors and disarray that detracted from what could otherwise be a therapeutic space for healing. For example, one individual reported losing crucial items like a hearing aid controller and expressed dissatisfaction with the overall state of cleanliness in addition to efficiency regarding nursing staff responses. The prolonged waiting times for nurses to respond to call lights exacerbated feelings of neglect among patients—a sentiment vividly captured through several complaints describing waits exceeding an hour.
Healthcare administration was often blamed for negligence tied closely to poor patient outcomes. A significant account outlined how a resident developed serious bedsores due to insufficient repositioning by nursing staff—a clear indication of diminished attention toward individual healthcare needs. Despite ongoing communications with social workers and administrative personnel regarding these issues, families encountered minimal responses or meaningful follow-up efforts. The emotional toll this neglect takes on both patients and families cannot be overstated; it leads not only to physical complications but also emotional anguish as loved ones grapple with feelings of helplessness during crises.
Yet amidst these troubling accounts were glimpses into more positive experiences within some facilities that featured dedicated staff members committed to caring for residents effectively. For instance, one family reflected positively on Los Altos Rehab Center, praising its compassionate employees who significantly improved their father’s quality of life during challenging health conditions. Families recognized certain caregivers as "angels," appreciating how they managed demanding workloads while maintaining attentiveness towards every patient's unique needs—a stark contrast against other negative reviews emphasizing systemic failures.
In sum, these reviews paint a complex picture where instances of compassionate care coexist alongside severe deficiencies in service delivery across different healthcare facilities. The overarching narrative reveals critical lessons about the importance of respectful treatment toward elderly residents while underscoring the need for improved communication strategies between staff and families in order foster transparency regarding patient conditions and care plans. The experiences shared serve as essential reminders for prospective patients and families when choosing suitable long-term care options: thorough research into facilities—considering both negative feedback as well as recognized excellence—can make all the difference in finding an environment conducive not just to survival but genuine support during vulnerable times.
152 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Continuing learning programsContinuing learning programs are important for seniors to keep their minds active, maintain cognitive function, and prevent mental decline. These programs also provide social interaction, a sense of purpose, and opportunities for personal growth and fulfillment in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Family education and support servicesFamily education and support services are crucial for seniors as they provide resources, guidance, and assistance to both the elderly individuals and their families. These services help in navigating the challenges of aging, improving communication among family members, enhancing quality of life, and ensuring that seniors receive the care and support they need to live independently and comfortably.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor patioOutdoor patios are essential for seniors as they provide a safe and peaceful space for them to enjoy the outdoors, socialize with friends and family, engage in physical activity, and soak up natural sunlight which promotes overall well-being and mental health.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Jose International (9 miles away) San Francisco International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Accept incoming residents on hospiceAccepting incoming residents on hospice is important for seniors because it allows them to receive specialized end-of-life care in a comfortable and supportive environment. This ensures that they can maintain their dignity and quality of life during their final days, surrounded by compassionate staff who are trained to provide the necessary medical and emotional support.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Administer insulin injectionsAdministering insulin injections is important for seniors with diabetes to help regulate their blood sugar levels and prevent complications such as heart disease, nerve damage, and blindness. Proper insulin management can also improve overall health and quality of life for older adults.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Care with behavioral issuesCare with behavioral issues is important for seniors because it ensures they receive the specialized support and attention they need to manage their unique challenges and maintain their quality of life. This type of care helps address issues such as dementia, aggression, anxiety, depression or mood swings, allowing seniors to live comfortably and safely in a senior living community. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities. Rehabilitation programRehabilitation programs are vital for seniors as they provide specialized care and therapies to help them regain independence, mobility, and overall quality of life after an injury or illness. These programs offer individualized support and services to promote recovery and prevent further decline in physical and mental health.
Same day assessmentsSame day assessments are crucial for seniors because they provide immediate insight into their needs and abilities, allowing for more timely and effective care planning. This can help address any urgent concerns or issues that may arise, ensuring seniors receive the appropriate support as quickly as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Los Altos Sub-acute and Rehabilitation Center in Los Altos, CA offers a comprehensive range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon for personal grooming needs, cable or satellite TV for entertainment, and a computer center for staying connected. Community operated transportation is available for easy access to nearby destinations, while continuing learning programs provide opportunities for intellectual growth.
The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the facility's staff. Family education and support services are available to assist both residents and their loved ones during their stay. For physical fitness, there is a fitness room equipped with exercise equipment. The gaming room provides leisure activities and social interaction, while the small library offers a quiet space for reading and relaxation.
The community boasts outdoor spaces such as a garden and outdoor patio where residents can enjoy fresh air and nature. Each living space is fully furnished with private bathrooms, ensuring privacy and convenience. Housekeeping services take care of maintaining cleanliness within the living areas.
Additional amenities include move-in coordination assistance to ease the transition process, telephone access for communication, Wi-Fi/high-speed internet connectivity for staying connected digitally, wellness center to cater to health needs, and transportation arrangements to doctors' appointments.
In terms of care services, Los Altos Sub-acute and Rehabilitation Center provides 24-hour call system & supervision for added safety measures. They accept incoming residents on hospice care if necessary. Trained staff offer assistance with activities of daily living such as bathing, dressing, transfers, insulin injections administration, medication management, meal preparation & service according to special dietary restrictions including diabetes diet. There are also mental wellness programs available along with physical therapy options.
To keep residents engaged and entertained, concierge services are provided along with fitness programs tailored towards individual needs. Planned day trips ensure that residents have opportunities to explore nearby attractions while resident-run activities allow them to actively participate in their community. A variety of scheduled daily activities are available to keep residents socially engaged and mentally stimulated.
The close proximity of cafes, parks, pharmacies, physicians, restaurants, transportation options, theaters, and hospitals nearby ensures convenient access to additional services and amenities for the residents of Los Altos Sub-acute and Rehabilitation Center.
This area of Los Altos, California offers a variety of medical facilities with physicians, pharmacies, and hospitals located within a few miles radius, providing convenient access to healthcare services. There are also several parks nearby for outdoor recreation and relaxation, as well as a selection of restaurants and cafes for dining options. The transportation options include U-Haul Moving & Storage and Caltrain stations for easy travel around the area. Additionally, there are theaters for entertainment purposes. Overall, this part of Los Altos provides a mix of amenities that cater to the needs and interests of seniors looking to reside in the area.
Los Altos Sub-acute and Rehabilitation Center is located at 809 Fremont Avenue, Los Altos, CA 94024 in Santa Clara County, California
Los Altos Sub-acute and Rehabilitation Center on seniors.fyi includes 7 photos including images showing interior, bedroom, windows, healthcare, decor, exercise, facility, dining, and more.
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