Los Altos Sub-acute and Rehabilitation Center in Los Altos, CA
Save809 Fremont Avenue, Los Altos, CA 94024
For more information about senior living options: (844) 490-3973
They are attentive, kind, and caring with the best intentions of helping everyone recover. The staff really care for the residents, showing genuine compassion. The new check-in service is simple, quick, and private. The staff are excellent and very responsive to patient needs, and the therapists are amazing. The facility has a great courtyard, and it's all about the people rather than luxury. Laura Z and the Activities team are fantastic, keeping residents entertained and well cared for. The nursing team is awesome; the Director of Nursing is personable, knowledgeable, and attentive, and they respond quickly to questions. The Social Services team is very helpful, with someone always in the office to help and impressive response times. Condra, the Front Office Administrator, is helpful and remembers families' names.
The facility is poorly run, filthy, with an untrained staff of people who do not care if residents live or die. The staff ignore residents' needs and routinely ignore call lights. The food is disgusting and the meals are badly prepared. The building is old, outdated, and rundown with poor cleanliness and maintenance. The directors lie to families and staff are disrespectful to family members. The facility is severely understaffed, often with one nurse for many patients. The place should be shut down due to neglect and unsafe care. Communication with families is terrible; updates are rarely provided. They mix up patients with different needs in one room, showing poor management. Bedsores, infections, and medication errors occurred due to neglect and poor supervision. The facility appears to prioritize profit over patient care. Some reviewers described the place as a "third world setup" and unacceptable.Los Altos Sub-Acute and Rehabilitation Center is best suited for families prioritizing active, hands-on post-acute rehabilitation in a warm, person-centered atmosphere. For residents recovering from stroke, surgery, or significant mobility challenges, the facility's therapists, nursing staff, and activities teams consistently deliver focused rehabilitation and meaningful daily engagement. The courtyard, open layout, and social programming create an environment where residents can reconnect with purpose as they work toward independence. In short, this is a rehab-forward community where the human touch - demonstrated by therapists, CNAs, and activity coordinators - often carries the day.
Explicitly, those who should consider alternatives are families seeking a pristine, luxury setting with flawless operations and rock-solid, predictable responsiveness at all hours. Several reviews raise red flags about safety and reliability: delays in calling for help, inconsistent supervision, and episodes of what appears to be inadequate monitoring or poor communication about medical needs. Others describe older, worn facilities, crowded rooms, and uneven quality across shifts. For families with high medical complexity, fragile skin care, or a strong preference for transparent governance and airtight accountability, it pays to compare LASA against better-staffed peers or facilities with a more uniform track record.
The strongest reasons to choose LASA lie in its rehab strengths and the people delivering care. Across many accounts, therapists are described as skilled and dedicated, with substantial impact on mobility and swallowing or cognitive rehab. Nursing teams, social workers, and activities staff are repeatedly praised for responsiveness, empathy, and the ability to mobilize a care plan quickly when concerns arise. The social-work and discharge-planning components frequently help families navigate insurance, VA resources, and home-care arrangements, which can ease the transition home. Even in variants of concern, families often point to individual caregivers - Laura in activities, Karina and Carlos in administration, and specific nurses and CNAs - as the stabilizing core of the LASA experience.
Yet the cons are not insignificant, and they cannot be dismissed. The most alarming feedback centers on delays in responding to call bells, perceived understaffing, and inconsistencies that leave some residents feeling neglected. Several reviews recount bed sores, medication errors, or lapses in monitoring that required hospital-level intervention, sometimes after discharge delays or confusion about care plans. Language barriers and uneven English fluency among some staff complicate clear communication for families. The facility's infrastructure and housekeeping receive mixed reviews, with some families rating cleanliness highly, while others describe odors, crowded rooms, or outdated surroundings. Billing and administrative frustrations also surface in lengthy or opaque interactions with staff.
The key to leveraging LASA's strengths while mitigating its weaknesses lies in proactive engagement. Families should demand transparent, real-time updates on care plans and call-bell response times, and request clear escalation paths for urgent concerns. Tours should probe the rehab gym, wound-care capabilities, and the consistency of staffing across shifts, as well as the facility's track record with discharge timing and home-care coordination. Inquiries about leadership stability, the status of the free CNA training program, and the level of language support available can illuminate how well the center manages staffing challenges. Acknowledging LASA's new management efforts to rebuild the brand, families should press for concrete measures and timelines demonstrating improvements in patient safety and satisfaction.
Ultimately LASA offers a compelling option for rehab-focused families who can stay actively involved and demand rigorous oversight. When therapists and nurses genuinely partner with families, residents make meaningful gains, often returning home with improved independence. However, for those prioritizing consistently exemplary safety, uniform staffing, and a facility that feels impeccably managed at every hour, alternatives may deliver greater peace of mind. A thoughtful approach - a thorough tour, candid conversations with frontline caregivers, and a clear plan for ongoing family involvement - makes LASA a credible choice rather than a gamble.
152 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Continuing learning programsContinuing learning programs are important for seniors to keep their minds active, maintain cognitive function, and prevent mental decline. These programs also provide social interaction, a sense of purpose, and opportunities for personal growth and fulfillment in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Family education and support servicesFamily education and support services are crucial for seniors as they provide resources, guidance, and assistance to both the elderly individuals and their families. These services help in navigating the challenges of aging, improving communication among family members, enhancing quality of life, and ensuring that seniors receive the care and support they need to live independently and comfortably.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor patioOutdoor patios are essential for seniors as they provide a safe and peaceful space for them to enjoy the outdoors, socialize with friends and family, engage in physical activity, and soak up natural sunlight which promotes overall well-being and mental health.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Jose International (9 miles away) San Francisco International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Accept incoming residents on hospiceAccepting incoming residents on hospice is important for seniors because it allows them to receive specialized end-of-life care in a comfortable and supportive environment. This ensures that they can maintain their dignity and quality of life during their final days, surrounded by compassionate staff who are trained to provide the necessary medical and emotional support.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Administer insulin injectionsAdministering insulin injections is important for seniors with diabetes to help regulate their blood sugar levels and prevent complications such as heart disease, nerve damage, and blindness. Proper insulin management can also improve overall health and quality of life for older adults.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Care with behavioral issuesCare with behavioral issues is important for seniors because it ensures they receive the specialized support and attention they need to manage their unique challenges and maintain their quality of life. This type of care helps address issues such as dementia, aggression, anxiety, depression or mood swings, allowing seniors to live comfortably and safely in a senior living community. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities. Rehabilitation programRehabilitation programs are vital for seniors as they provide specialized care and therapies to help them regain independence, mobility, and overall quality of life after an injury or illness. These programs offer individualized support and services to promote recovery and prevent further decline in physical and mental health.
Same day assessmentsSame day assessments are crucial for seniors because they provide immediate insight into their needs and abilities, allowing for more timely and effective care planning. This can help address any urgent concerns or issues that may arise, ensuring seniors receive the appropriate support as quickly as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Los Altos Sub-acute and Rehabilitation Center in Los Altos, CA offers a comprehensive range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon for personal grooming needs, cable or satellite TV for entertainment, and a computer center for staying connected. Community operated transportation is available for easy access to nearby destinations, while continuing learning programs provide opportunities for intellectual growth.
The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the facility's staff. Family education and support services are available to assist both residents and their loved ones during their stay. For physical fitness, there is a fitness room equipped with exercise equipment. The gaming room provides leisure activities and social interaction, while the small library offers a quiet space for reading and relaxation.
The community boasts outdoor spaces such as a garden and outdoor patio where residents can enjoy fresh air and nature. Each living space is fully furnished with private bathrooms, ensuring privacy and convenience. Housekeeping services take care of maintaining cleanliness within the living areas.
Additional amenities include move-in coordination assistance to ease the transition process, telephone access for communication, Wi-Fi/high-speed internet connectivity for staying connected digitally, wellness center to cater to health needs, and transportation arrangements to doctors' appointments.
In terms of care services, Los Altos Sub-acute and Rehabilitation Center provides 24-hour call system & supervision for added safety measures. They accept incoming residents on hospice care if necessary. Trained staff offer assistance with activities of daily living such as bathing, dressing, transfers, insulin injections administration, medication management, meal preparation & service according to special dietary restrictions including diabetes diet. There are also mental wellness programs available along with physical therapy options.
To keep residents engaged and entertained, concierge services are provided along with fitness programs tailored towards individual needs. Planned day trips ensure that residents have opportunities to explore nearby attractions while resident-run activities allow them to actively participate in their community. A variety of scheduled daily activities are available to keep residents socially engaged and mentally stimulated.
The close proximity of cafes, parks, pharmacies, physicians, restaurants, transportation options, theaters, and hospitals nearby ensures convenient access to additional services and amenities for the residents of Los Altos Sub-acute and Rehabilitation Center.
This area of Los Altos, California offers a variety of medical facilities with physicians, pharmacies, and hospitals located within a few miles radius, providing convenient access to healthcare services. There are also several parks nearby for outdoor recreation and relaxation, as well as a selection of restaurants and cafes for dining options. The transportation options include U-Haul Moving & Storage and Caltrain stations for easy travel around the area. Additionally, there are theaters for entertainment purposes. Overall, this part of Los Altos provides a mix of amenities that cater to the needs and interests of seniors looking to reside in the area.
Los Altos Sub-acute and Rehabilitation Center is located at 809 Fremont Avenue, Los Altos, CA 94024 in Santa Clara County, California
Los Altos Sub-acute and Rehabilitation Center on seniors.fyi includes 7 photos including images showing interior, windows, bedroom, healthcare, decor, waiting area, indoor plants, hardwood floor, and more.
Hidden Lane Villa
Los Altos, CA
Intimate 6-resident community with memory care and competitive pricing.
Hidden Lane Villa
Los Altos, CA
Excellent access to healthcare, dining, parks, and cultural amenities nearby.
Mountain View Healthcare Center
Mountain View, CA
Well-maintained facility with a beautiful setting and attentive staff.
Mountain View Health Care Ctr
Mountain View, CA
Competitive private room pricing (lower than county/state averages) with extensive nearby amenities.
Villa Siena
Mountain View, CA
Caring, personalized staff in a peaceful, well-maintained Catholic setting.
Villa Siena Home For the Aging
Mountain View, CA
Comprehensive care options with diabetic care support.
The Forum At Rancho San Antonio
Cupertino, CA
Warm, professional staff in a vibrant, well-maintained community with abundant activities.
Palo Alto Commons
Palo Alto, CA
Compassionate staff with personalized care, engaging activities, and a welcoming, clean environment.
Belmont Village Senior Living Sunnyvale
Sunnyvale, CA
Caring staff and beautiful grounds with engaging memory-care programs.
Recognizing the Journey: Understanding and Navigating Anticipatory Grief
Anticipatory grief is an emotional response to the impending loss of a loved one, characterized by complex emotions such as sadness and anger, and involves navigating stages similar to those identified by Kübler-Ross. Coping strategies are vital for managing this process, emphasizing compassionate communication, self-care, and support groups while recognizing the cultural influences on grieving.
Encouraging Participation in Adult Day Care: A Guide to Supporting a Hesitant Parent
Adult day care programs offer essential support and activities for older adults, yet many hesitate to participate due to concerns about independence and stigma. To alleviate these apprehensions, families should facilitate open discussions, explore financial resources, suggest trial visits, and collaborate with healthcare providers to highlight the benefits of such services for both the participants and their caregivers.
Comprehensive Exploration of Living Wills and Other Advance Directives
Living wills and advance directives are crucial legal documents that outline an individual's healthcare preferences when they cannot make decisions themselves, enhancing patient autonomy and alleviating family stress during medical crises. The article emphasizes the need for these documents to be personalized, legally valid, and regularly updated, while also encouraging communication about end-of-life wishes among family members and healthcare providers.
Interior
Decor
Bedroom
Windows
Healthcare
