Mountain View Healthcare Center
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2530 Solace Place, Mountain View, CA 94040
For more information about senior living options: (844) 490-3973
The facility is well-maintained, beautifully located, and provides exceptional care from its staff. Many caregivers at Mountain View Healthcare Center are described as awesome and thorough in their rehabilitation services. Residents appreciate the landscaped atrium and outdoor areas, enhancing their living experience. The nursing staff is competent and attentive to geriatric needs, with a fabulous director of nursing. The activities department offers a variety of engaging activities, catering to different patient needs, including those in the Alzheimer's unit. Residents feel comfortable and content in their living environment, noting that it doesn't cost excessively while providing good value for services offered.
The staff at Mountain View Health Care Center (MVHC) displayed negligence by failing to inform the family of covid-positive patients in the facility and not addressing the spouse's concerns in a timely manner. There were instances of poor communication, as staff members did not return calls and even hung up on the spouse seeking information about her husband’s health. Some caregivers were described as impersonal, leading to dissatisfaction with the overall care received. A patient was found unattended and in distress, indicating a lack of adequate supervision or support from staff. The quality of food served at the facility was criticized for being subpar and poorly served to residents with mobility issues. Despite being well-maintained, some reviewers noted frustrations with certain aspects of care and service that left them feeling unsatisfied.Mountain View Health Care Center (MVHC) has received a wide range of feedback from residents and families, highlighting both its strengths and shortcomings. Many reviewers have expressed satisfaction with the facility's maintenance, cleanliness, and overall ambiance. The picturesque location adds to the appeal, making it a serene environment for the residents. Families often mention the exceptional care provided by the staff as one of the facility's standout features. One individual noted their gratitude for how well-kept the building is and emphasized that they felt very pleased with both the level of care their family member received and the facility’s condition.
On the other hand, some experiences at MVHC have been troubling. A particularly distressing account shared by a spouse describes severe lapses in communication and care during December 2020, when COVID-19 protocols were evidently inadequate. The reviewer detailed that her husband was admitted to MVHC as a COVID-negative patient but subsequently contracted the virus while there due to what she deemed negligence on part of the facility's management. Her concerns about his health went largely unaddressed; calls were either not returned or met with dismissiveness from staff members. This alarming situation raises significant questions about safety protocols in place during times of heightened health risks.
Despite some negative experiences related to COVID-19 protocol failures, many caregivers at MVHC received high praise from residents and family members alike. There are numerous mentions of attentive physical therapy and occupational therapy services that have made substantial positive impacts on recovery for patients. Residents report good interactions with certified nursing assistants (CNAs), describing them as capable and responsive to emergencies as well as daily needs. While some concerns arose regarding specific medical personnel, many found comfort in knowing there was an active team dedicated to resident care.
Another common theme within feedback is related to food quality — a subject that appears to elicit mixed responses. Some individuals commented on food service deficiencies experienced by loved ones who had difficulty accessing meals due to mobility challenges or neglectful service practices. However, others mentioned ongoing improvements made by management in response to feedback from residents regarding meal options, indicating that effort is being made towards enhancing dining experiences at MVHC.
For long-time residents like one individual who has lived there for forty years, Mountain View Health Care Center has proven itself as a dependable choice close to home. They appreciated not only their living conditions — which included access to landscaped areas — but also recognized efforts made by staff in creating activities tailored for everyone, including Alzheimer’s patients and other occupants with special needs or restrictions due to common geriatric issues such as wheelchair reliance.
In conclusion, reviews of Mountain View Health Care Center paint a complex portrait characterized by commendable aspects such as caring staff members and appealing facilities juxtaposed against serious concerns regarding communication practices during public health crises like COVID-19. Overall residency seems favorable among many individuals who appreciate amenities provided for recreational engagement along with commendable assistance from caregiving professionals; however, drastic lapses in crucial communication do warrant attention from management moving forward in order to ensure all residents' wellbeing is prioritized consistently across various situations.
138 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Jose International (8 miles away) San Francisco International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mountain View Healthcare Center in Mountain View, CA is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. Our community aims to create a comfortable and enjoyable living environment for seniors, with a focus on promoting wellness and an active lifestyle.
Residents at Mountain View Healthcare Center enjoy access to numerous amenities designed to enhance their quality of life. Our beauty salon ensures that residents can always look and feel their best, while our fully furnished units provide them with a cozy and welcoming space to call their own. The cable or satellite TV in each room ensures that residents can stay entertained, while our gaming room offers opportunities for friendly competition and socialization. Our small library provides a quiet and relaxing space for reading, while our computer center allows residents to stay connected with loved ones through high-speed internet access.
Dining is an important aspect of life at Mountain View Healthcare Center, and we take pride in offering restaurant-style dining experiences for our residents. We accommodate special dietary restrictions to ensure that everyone's needs are met, including those on diabetes diets. Our dedicated staff prepares nutritious meals and provides meal service to ensure that each resident receives the proper nourishment.
Care services are available around the clock at Mountain View Healthcare Center, providing peace of mind for both residents and their families. Our 24-hour call system ensures prompt assistance whenever it is needed, while the 24-hour supervision guarantees constant monitoring for safety. Assistance with daily activities such as bathing, dressing, and transfers is readily available to support our residents' independence.
At Mountain View Healthcare Center, we understand the importance of mental wellness in overall well-being. That's why we offer a mental wellness program designed to promote cognitive stimulation and emotional health among our residents. Medication management services are also provided to ensure that medications are taken correctly according to each individual's specific needs.
To keep our residents engaged and socially active, we offer a variety of activities and outings. From fitness programs to planned day trips, there is always something for everyone to enjoy. Resident-run activities and scheduled daily activities provide opportunities for socialization and connection within the community.
Mountain View Healthcare Center is conveniently located with several cafes, parks, pharmacies, physicians, restaurants, transportation options, theaters, and hospitals in close proximity. Residents can easily access these amenities and services without hassle.
Overall, Mountain View Healthcare Center offers a comfortable and supportive environment for seniors where they can thrive and enjoy their golden years. With an array of amenities and care services available, residents can feel at ease knowing that their needs are met while also having the opportunity to engage in a fulfilling lifestyle.
Mountain View Healthcare Center is located at 2530 Solace Place, Mountain View, CA 94040 in Santa Clara County, California
Mountain View Healthcare Center on seniors.fyi includes 7 photos including images showing interior, living room, decor, dining, trees, outdoors, landscaping, wall art, and more.
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Interior
Outdoors
Decor
Living Room
Mirrors
Healthcare
