Riverwood Healthcare Center

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  • Interior

    An interior hallway of Riverwood Healthcare Center with a wooden sign mounted on the wall.

  • Decor

    A welcoming card on a table in a cozy bedroom.

  • Building

    A modern commercial building with large glass windows and stone accents at the entrance.

  • Architecture

    A modern building with a distinct triangular roof design, featuring large glass doors and windows, under a clear blue sky.

  • Bedroom

    A cozy hospital room with a bed, TV, and window.

  • Bathroom

    An accessible bathroom with a bathtub equipped with a safety chair and grab bars.

  • Lobby

    A reception area with a wooden desk and flooring.

  • Exercise Equipment

    A therapist assists a patient using exercise equipment during a therapy session.

  • Office

    A spacious office area with exercise equipment and desks, featuring a wooden floor and white cabinetry.

  • Gym

    A SCIFIT exercise machine in a gym setting, used for fitness and rehabilitation.

  • Healthcare

    An elderly person exercising on a rehabilitation machine while seated in a wheelchair.

  • Fitness

    A spacious rehabilitation room equipped with exercise machines and parallel bars.

  • Reception

    Two people having a friendly conversation at a reception desk.

  • Garage

    Various garden tools and brooms organized on a wall-mounted rack.

Riverwood Healthcare Center

5320 Carrington Circle, Stockton, CA 95210

For more information about senior living options: (844) 490-3973

3 from 1 review
Skilled Nursing Facility

Overall Review

Pros

  • pro The facility was very clean and well-maintained.
  • pro There were plenty of good activities available for residents.
  • pro Most of the staff members were kind and supportive, especially during the daytime shifts.
  • pro Overall, the facility offers a pleasant environment for residents.

Cons

  • pro Some of the staff was really mean, particularly a nighttime CNA who was cruel to a resident.
  • pro The CNA called the resident a nasty lesbian and yelled at her regularly.
  • pro The CNA berated the resident on a nightly basis.
  • pro The negative behavior of the nighttime CNA overshadowed the overall positive aspects of the facility.

Review

In recent evaluations of a local care facility, feedback has been mixed, highlighting both the positive aspects and the more concerning issues regarding the staff's behavior. The overall cleanliness of the facility has received commendation, with many noting that it is well-maintained and hygienic. This aspect is critical for any care environment, as it directly impacts residents' health and comfort. A clean facility not only creates a welcoming atmosphere but also fosters a sense of security among residents and their families.

Aside from cleanliness, several reviewers have pointed out that the facility offers a variety of engaging activities designed to keep residents active and socially connected. These activities are essential for maintaining mental well-being in addition to physical health. Social interaction is particularly important for elderly residents who may struggle with feelings of isolation or depression. The presence of diverse programming suggests that management is committed to enhancing residents' quality of life through meaningful engagement.

However, despite these favorable observations about the environment and activities within the facility, there are serious concerns regarding certain staff members' conduct. One review specifically mentioned an incident involving a nighttime Certified Nursing Assistant (CNA) who exhibited cruel behavior towards one resident—specifically, an aunt of the reviewer. The CNA reportedly called her a "nasty lesbian," which points to inappropriate and discriminatory language that no resident should ever endure in a caregiving setting. This behavior not only violates basic standards of respect but also indicates a troubling lack of training or oversight on how to appropriately manage interactions with vulnerable populations.

The issues did not stop at verbal abuse; allegations also included yelling and berating by this particular CNA on multiple occasions during night shifts. Such treatment can lead to significant emotional distress for residents who are often already dealing with various challenges related to aging or medical conditions. It raises questions about the selection and training processes for staff at this facility; ensuring that all employees understand proper conduct and have empathy towards those they serve is crucial in such settings.

Fortunately, following these complaints, it appears that actions have been taken against this CNA, resulting in their termination from employment at the facility. This response signals that management takes reports of mistreatment seriously and is committed to maintaining a safe environment for its residents. It also highlights the importance of vigilance on behalf of both family members visiting their loved ones and fellow staff members in recognizing when inappropriate behaviors occur.

Despite these serious concerns surrounding one individual's actions, many reviews concluded on a more positive note concerning daytime staff behaviors. Those who reported experiences with day shift employees noted they were generally kind, compassionate, and attentive to their loved ones’ needs during their visits. Positive interactions with caring staff can make a world of difference to residents living in long-term care facilities; supportive relationships can enhance their daily lives significantly.

In summary, while this care facility offers commendable features such as cleanliness and engaging activities geared toward enhancing resident well-being, it must address issues regarding staff conduct effectively across all shifts consistently. By ensuring rigorous training programs, instituting clear policies against abusive behavior, and promoting open communication channels for both residents and families alike, management could further bolster its reputation as a nurturing place where elderly individuals can feel valued rather than belittled during some of their most vulnerable times.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Continuing learning programs Continuing learning programsContinuing learning programs are important for seniors to keep their minds active, maintain cognitive function, and prevent mental decline. These programs also provide social interaction, a sense of purpose, and opportunities for personal growth and fulfillment in their later years.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Family education and support services Family education and support servicesFamily education and support services are crucial for seniors as they provide resources, guidance, and assistance to both the elderly individuals and their families. These services help in navigating the challenges of aging, improving communication among family members, enhancing quality of life, and ensuring that seniors receive the care and support they need to live independently and comfortably.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor patio Outdoor patioOutdoor patios are essential for seniors as they provide a safe and peaceful space for them to enjoy the outdoors, socialize with friends and family, engage in physical activity, and soak up natural sunlight which promotes overall well-being and mental health.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Accept incoming residents on hospice Accept incoming residents on hospiceAccepting incoming residents on hospice is important for seniors because it allows them to receive specialized end-of-life care in a comfortable and supportive environment. This ensures that they can maintain their dignity and quality of life during their final days, surrounded by compassionate staff who are trained to provide the necessary medical and emotional support.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Administer insulin injections Administer insulin injectionsAdministering insulin injections is important for seniors with diabetes to help regulate their blood sugar levels and prevent complications such as heart disease, nerve damage, and blindness. Proper insulin management can also improve overall health and quality of life for older adults.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Care with behavioral issues Care with behavioral issuesCare with behavioral issues is important for seniors because it ensures they receive the specialized support and attention they need to manage their unique challenges and maintain their quality of life. This type of care helps address issues such as dementia, aggression, anxiety, depression or mood swings, allowing seniors to live comfortably and safely in a senior living community.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
  • Rehabilitation program Rehabilitation programRehabilitation programs are vital for seniors as they provide specialized care and therapies to help them regain independence, mobility, and overall quality of life after an injury or illness. These programs offer individualized support and services to promote recovery and prevent further decline in physical and mental health.
  • Same day assessments Same day assessmentsSame day assessments are crucial for seniors because they provide immediate insight into their needs and abilities, allowing for more timely and effective care planning. This can help address any urgent concerns or issues that may arise, ensuring seniors receive the appropriate support as quickly as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Riverwood Healthcare Center in Stockton, CA is a luxurious assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community prioritizes providing a homely environment and personalized care to meet the unique needs of each individual.

Residents at Riverwood Healthcare Center can enjoy the convenience of having a beauty salon on-site, allowing them to pamper themselves without leaving the premises. They can also relax in their fully furnished private accommodations while enjoying their favorite shows on cable or satellite TV. Additionally, the community offers Wi-Fi/high-speed internet access throughout its premises, enabling residents to stay connected with their loved ones.

Transportation is made convenient with community operated transportation services available for both regular outings as well as transportation arrangements for non-medical purposes. This ensures that residents have easy access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

Riverwood Healthcare Center understands the importance of mental and physical well-being and provides various opportunities for residents to engage in stimulating activities. Whether it's participating in continuing learning programs or resident-run activities within the community, there are plenty of options available that cater to different interests and preferences. Additionally, fitness programs are offered in the fitness room which promotes an active lifestyle.

Care services provided at Riverwood Healthcare Center are comprehensive and include 24-hour supervision and call systems to ensure the safety of residents at all times. Assistance with daily activities such as bathing, dressing, and transfers is readily available. Moreover, specialized care for those with behavioral issues or mild cognitive impairment is provided by trained professionals who coordinate closely with health care providers.

Nutrition is given utmost importance at Riverwood Healthcare Center as demonstrated by its restaurant-style dining experience that accommodates special dietary restrictions. Skilled chefs prepare delicious meals while catering to diabetes diets if required. Medication management is also offered along with administering insulin injections when necessary.

The community also features a wellness center where residents can engage in physical therapy and rehabilitation programs. Mental wellness is prioritized through the provision of a program specifically designed to support cognitive health.

Riverwood Healthcare Center is not just a place to live but a place to thrive, offering an enriching lifestyle filled with opportunities for personal growth and social connections. With its top-notch amenities, comprehensive care services, and convenient location, this assisted living community strives to provide a worry-free and fulfilling experience for its residents.

Nearby Places of Interest

Physicians

  • Zeiter Eye Medical Group (0.4 miles)
  • Pacific Sleep Disorders Center (0.4 miles)
  • St Joseph's Immediate Care (0.5 miles)
  • Delta Heart & Medical Clinic (0.5 miles)
  • Community Medical Centers (0.8 miles)
  • Dr. David Krejchi, provider of Eyexam of CA (1.3 miles)
  • Sutter Gould Medical Foundation (1.5 miles)

Theaters

  • Regal Cinemas Stockton Holiday 8 (0.5 miles)

Cafes

  • Starbucks (0.5 miles)
  • Starbucks (1 miles)
  • Starbucks (1.9 miles)
  • Dutch Bros Coffee (2.6 miles)
  • Starbucks (2.9 miles)
  • Starbucks (3.2 miles)

Pharmacies

  • Kaiser Pharmacy 1 (0.9 miles)
  • March Lane Medical Pharmacy (1 miles)
  • Pharmacy Care Concepts (1.2 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (1.5 miles)
  • Safeway Pharmacy (1.5 miles)
  • Rite Aid (1.6 miles)

Parks

  • Sherwood Forest Park (0.9 miles)
  • Angel Cruz Park (1.3 miles)
  • Victory Park (3.3 miles)
  • Fritz Grupe Park (3.3 miles)

Restaurants

  • IHOP (1.1 miles)
  • Romano's Macaroni Grill (1.2 miles)
  • In-N-Out Burger (1.3 miles)
  • Chipotle Mexican Grill (1.3 miles)
  • Pacific Avenue Bowl (1.4 miles)
  • Raising Cane's Chicken Fingers (1.4 miles)
  • David's Pizza at Lincoln Center (1.6 miles)

Hospitals

  • St. Joseph's Medical Center (2.4 miles)
  • St Joseph's Medical Center (2.5 miles)
  • Childrens Health Services Of San Joaquin General Hospital (2.6 miles)
  • Katalysis Partnership Inc. (2.8 miles)
  • Dameron Hospital Association (3.1 miles)

Places of Worship

  • Calvary Presbyterian Church (3.4 miles)

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