South Pasadena Care Center

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South Pasadena Care Center

904 Mission Street, South Pasadena, CA 91030

For more information about senior living options: (844) 490-3973

3.4 from 17 reviews
5 stars
9
4 stars
1
3 stars
0
2 stars
2
1 stars
5

Skilled Nursing Facility

Overall Review of South Pasadena Care Center

Pros

  • pro Wonderful skilled nursing facility in the heart of South Pasadena!
  • pro The staff are incredible, facility is very clean, and activities and social services are wonderful.
  • pro Food is good too.
  • pro They took good care of my mom.
  • pro Great place very nice employees and very nice people and service.
  • pro On the plus side, the place is clean and the staff is nice enough.
  • pro Sela the liaison was such big help.
  • pro The charge nurses are always helpful and responsive to all my questions specially Karla RN.

Cons

  • pro A reviewer described the facility as biased and dishonest, with rude staff and racial bias among leadership, urging others to stay away.
  • pro A reviewer expressed deep disappointment, claiming the facility was bogus and that a loved one died there, causing guilt about placing them there.
  • pro A reviewer stated the staff were rude and unprofessional and recommended avoiding the facility.
  • pro A reviewer reported that personal belongings disappeared, with no records and security footage erased.
  • pro A reviewer alleged that an indirect family member gained power of attorney and restricted family calls and visits, without proper protocol.
  • pro A reviewer noted that essential medications were not in stock for new admissions, risking gaps in care.

Review

South Pasadena Care Center presents itself as a skilled nursing facility in the heart of South Pasadena with a wide range of experiences reported by patients, families, and caregivers. Across the board, reviewers acknowledge a mix of positive impressions and troubling incidents, creating a complex portrait of a place where compassionate care and troubling missteps sit side by side. Several accounts praise the facility's appearance, cleanliness, and the dedication of many staff members, while others recount distressing events, concerns about treatment, and serious administrative and interpersonal failures.

On the positive side, a number of comments emphasize a welcoming atmosphere and attentive staff. Reviewers describe the facility as a very nice place with caring professionals who are patient with families and focused on the well-being of residents. Some accounts highlight specific staff members who stood out, such as Sela, described as a helpful liaison, and Karla, an RN praised for her attentiveness, as well as Julie, the administrator who was cited for going above and beyond to secure appropriate care and facilities. The general sentiment in these reviews is that the center can provide good care for post-hospital rehabilitation, with clean surroundings and a supportive environment. Several reviewers specifically recommend South Pasadena Care Center for loved ones who need post-hospital rehab, and one writes that the overall nursing home experience has been positive with strong staff commitment.

Yet the praise is interwoven with cautions and strong warnings. One heartbreaking recounting describes a family's experience with a mother who passed away while in the facility, and the notification process is described as abrupt and painful. The reviewer accuses the facility of being dishonest and questions why they were not informed more promptly, sharing that the call about the mother's passing came via a phone call rather than a direct personal contact, and expressing guilt and anger about the decision to place a loved one there. This account is emotionally charged and highlights a serious grievance about trust, communication, and the end-of-life experience in the facility.

Other reviews paint a far more negative picture, with accusations of bias and discriminatory behavior. One reviewer labels the facility as extremely biased, alleging habitual lying, rude interactions, and "get out" vibes toward people of color, and claims that the staff will cut corners and avoid doing their jobs. This critique suggests a racially charged culture and a pattern of mistreatment. The tone is stark and aimed at warning others to stay away, casting doubt on the facility's ability to provide fair and respectful care to all residents.

There are also practical and administrative complaints that amplify concerns about safety and reliability. A review notes that the staff can be slow to respond to call buttons and that, at times, there are not enough staff to meet needs promptly. Another account describes a broader erosion of trust caused by a social worker and management mishaps around a family member's belongings: a father's clothes, phone, charger, and prescriptions were not tracked properly, with references to security footage that was later erased and a lack of clear records about dropped items. This kind of experience feeds a sense of disorganization and questions about accountability within the facility.

Family members also recount sensitive and troubling governance issues, including allegations that an indirect family member gained power of attorney over a grandmother while she was in the facility, followed by restricted access for the direct family and the involvement of a non-family member in decision-making. The reviewer asserts that the facility did not follow proper protocol in handling family communications, leading to a chilling sense that resident autonomy and family oversight were compromised. Combined with the previous anecdotes about missing belongings and slow responses, these stories contribute to an image of a facility where administrative processes and patient advocacy may be lacking.

The day-to-day realities described by multiple reviewers add to the mixed overall impression. Some accounts describe the room configurations as less than ideal, with three beds in a room and concerns about noise from other families, which can affect a resident's comfort and the ability to watch television clearly. The lack of in-room phones, the reliance on smaller antennas for TV reception, and reported inconsistencies in medication availability further color the practical experience of staying at the center. Food is described as variable - some praise it as adequate, while others call portions small unless specifically requested to be increased. These tangible, everyday details matter significantly to families and patients evaluating the facility as a long-term placement.

Taken together, the collection of reviews presents a facility with notable strengths and undeniable weaknesses. The South Pasadena Care Center appears capable of delivering high-quality care in certain circumstances, particularly when staff are responsive, compassionate, and well-coordinated with families. Cleanliness, a respectful demeanor from several staff members, and a facility that can support rehab and post-hospital needs are recurring positives. At the same time, the facility is described as falling short in critical areas: inconsistent communication, alleged discriminatory behavior by some staff, mishandling of patient belongings and family information, concerns about power of attorney processes, and evident gaps in everyday operations such as medication stock, call-button responsiveness, and room accommodations. Potential residents and families are likely to weigh these factors carefully, considering both the hopeful possibilities of attentive care and the serious warnings about safety, respect, and governance.

If you, or someone you care for, are considering South Pasadena Care Center, the consensus suggests approaching with a clear, in-person assessment of the facility's current practices. Ask about staff-to-patient ratios during various shifts, procedures for handling personal belongings, and the facility's policies on power of attorney, family access, and patient rights. Inquire about medication management, room configurations, and plans to improve call-button response times. Hearing firsthand about recent experiences from current residents or families can also provide a better sense of whether the center's strengths align with your needs, and whether potential risks have been addressed since the most troubling reports.

Features

Housing

  • 156 resident community capacity 156 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Burbank-Glendale-Pasadena (13 miles away) Burbank-Glendale-Pasadena (13 miles away)
  • Los Angeles International (19 miles away) Los Angeles International (19 miles away)
  • Long Beach (Daugherty) (21 miles away) Long Beach (Daugherty) (21 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The South Pasadena Care Center is a premier assisted living community located in the beautiful city of South Pasadena, CA. Our community offers a wide range of amenities and services to ensure that our residents live comfortable and fulfilling lives.

As soon as you enter our community, you will be greeted by our warm and friendly staff who are dedicated to providing excellent care and support. Residents can enjoy the convenience of having a beauty salon on-site, where they can get pampered and feel their best. They can also relax in their fully furnished apartments with private bathrooms and enjoy their favorite shows on cable or satellite TV.

We understand the importance of staying active and engaged, which is why we offer various options for transportation to doctors' appointments, as well as community-operated transportation for outings and errands. Our computer center allows residents to stay connected with loved ones through Wi-Fi/high-speed internet, while our small library provides a peaceful space for reading and learning.

Mealtimes are always a highlight at our community with restaurant-style dining available. Our experienced chefs prepare delicious meals that cater to special dietary restrictions such as diabetes diets. For those who enjoy cooking themselves, each apartment comes equipped with a kitchenette.

At the South Pasadena Care Center, we prioritize the well-being of our residents both physically and mentally. Our wellness center offers fitness programs tailored to individual needs, ensuring that residents maintain an active lifestyle. We also have a mental wellness program in place to support emotional health.

Our community takes pride in providing personalized care services around the clock. With 24-hour supervision and a 24-hour call system, residents can rest easy knowing that help is always nearby. Assistance with activities of daily living such as bathing and dressing is readily available, as well as assistance with transfers. Medication management ensures that medications are taken accurately.

We believe that life should be filled with joy and friendship, which is why we offer a variety of activities for residents to enjoy. From planned day trips and fitness programs to resident-run activities and scheduled daily activities, there is always something exciting happening at our community. Our concierge services are also available to assist with any additional needs.

Surrounded by the beauty of South Pasadena, our community is conveniently located near cafes, parks, pharmacies, restaurants, places of worship, and hospitals. This allows residents and their loved ones to easily access recreational activities, dining options, healthcare facilities, and spiritual support.

At the South Pasadena Care Center, we strive to provide a safe and enriching environment where residents feel comfortable and cherished. Come experience the exceptional care and vibrant lifestyle that our community has to offer. Contact us today for a personalized tour.

Nearby Places of Interest

Pharmacies

  • Rite Aid (0.5 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.5 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.3 miles)
  • CVS Pharmacy (2.6 miles)

Parks

  • Arroyo Seco Park (0.5 miles)
  • Garfield Park (0.6 miles)
  • Alhambra Park (1.5 miles)
  • Lacy Park (2.2 miles)
  • Brookside Park (2.5 miles)
  • Almansor Park (3.1 miles)
  • Cleland Ave Bicentennial Park (3.1 miles)

Cafes

  • Charlie's Coffee House (0.8 miles)
  • Panera Bread (2 miles)
  • Bopomofo Cafe (2.8 miles)
  • Starbucks (4.2 miles)
  • Lavender & Honey Espresso Bar (4.2 miles)
  • Panera Bread (5.2 miles)
  • Starbucks (5.8 miles)

Restaurants

  • Popeyes Louisiana Kitchen (1.3 miles)
  • In-N-Out Burger (1.5 miles)
  • McDonald's (2 miles)
  • McDonald's (2.2 miles)
  • Urth CaffĂ©-Pasadena (2.3 miles)
  • McDonald's (2.9 miles)
  • Chick-Fil-A (3.2 miles)

Hospitals

  • Huntington Memorial Hospital Nicu (1.3 miles)
  • Usc-Norris Cancer Hospital (4.6 miles)
  • Medical 2 unit (4.7 miles)
  • Glendale Adventist Medical Center (4.8 miles)
  • LAC+USC Inpatient Tower (4.9 miles)
  • Prado Center (5.4 miles)

Places of Worship

  • San Marino Community Church Nursery School (2.4 miles)

Theaters

  • AMC The Americana at Brand 18 (6 miles)
  • 0206 Amc Bar Santa Ani (6.4 miles)

Transportation

  • Union Station (6.1 miles)

Physicians

  • Doheny Eye Center (6.1 miles)
  • Santa Anita Medical Plaza (6.7 miles)

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