York Healthcare & Wellness Centre

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York Healthcare & Wellness Centre

6071 York Boulevard, Los Angeles, CA 90042

For more information about senior living options: (844) 490-3973

4 from 62 reviews
5 stars
40
4 stars
6
3 stars
3
2 stars
4
1 stars
9

Skilled Nursing Facility

Overall Review of York Healthcare & Wellness Centre

Pros

  • pro York's nursing and physical therapy teams are described as friendly, effective, and highly capable.
  • pro The rehabilitation program helped patients regain mobility quickly, with some walking within a couple of weeks.
  • pro The food is noted as above average, sometimes restaurant-quality.
  • pro The patio garden and overall facility environment are pleasant and well-kept.
  • pro The staff - from nurses and CNAs to therapists, cooks, custodians, and administrators - are praised as amazing professionals who keep operations running smoothly.
  • pro The physical therapists are outstanding and have been life-changing for patients.
  • pro Families express deep gratitude and would highly recommend York for their loved ones.
  • pro The leadership and administration are excellent, with a dedicated, caring team.
  • pro The facility is clean, welcoming, and respectful toward residents and visitors.

Cons

  • pro The facility is described as a joke, with rude and lazy staff and unattended patients in hallways and cold, tasteless meals.
  • pro There were significant delays in coordinating medical procedures and questionable retroactive billing.
  • pro Response times were very slow and often incorrect.
  • pro Many assistants do not speak Spanish, creating communication barriers.
  • pro Patients were left in waste overnight and not promptly assisted.
  • pro Staff were described as rough with patients and capable of causing injuries.
  • pro There was a lack of management supervision and inconsistent front-desk coverage.
  • pro A reviewer warned others to avoid sending loved ones there due to neglect and poor care.

Review

York Healthcare and Wellness Centre draws a wide range of experiences from the families and individuals who have interacted with it. On the positive side, many reviewers describe remarkable progress after surgery and a rehab experience that exceeded expectations. They credit friendly, capable nursing and physical therapy teams for getting people back on their feet quickly - often within a few weeks after a hip replacement. The overall tone about daily living activities is upbeat: the food is praised as "way above average" and sometimes restaurant-quality, the patio and garden areas offer a pleasant outdoor respite, and the facility's cleanliness is noted as adequate to good. In short, there are strong impressions of a supportive environment that can deliver effective recuperation when things go well.

A recurring thread in the praise centers on specific staff who made meaningful differences. Families repeatedly mention nurses and CNAs who were efficient, empathetic, and genuinely caring. Names that surface frequently include Janet and Virginia, who were seen as reliable in the unit, as well as CNAs Sandra and Norma, who stood out for their attentiveness. Administrative helpers are remembered for calming patients through complicated processes; Bella, Susana, Alejandra, and Adrian are singled out for their patience with paperwork, and Bella is specifically thanked for guiding a family member through the Medicaid enrollment process. Beyond procedural help, reviewers celebrate the consistency and professionalism of the caregiving team, with reminders that the workers' everyday kindness and competence can have a lasting impact on families who are navigating a stressful time.

Several reviews credit the facility for exceptional leadership and the quality of rehabilitation services. The administrator and director of nursing are described as amazing, and the physical therapy staff is repeatedly praised for their skill and dedication - some reviewers even saying that the therapists have "saved my life." Positive anecdotes extend to the broader caregiving staff, including in-house cooks, custodians, and the administrative backbone that helps the place "flow" each day. For many families, these strengths translate into a sense of relief during a challenging period, reinforcing a belief that York can be a strong option when the care team works coherently together.

Beyond immediate care, some testimonies highlight the facility's culture and environment. Multiple comments note a welcoming atmosphere, a clean and modern appearance, and a sense that staff keep patients engaged and satisfied. Several long-term visitors describe a consistently positive experience over years of involvement, reinforcing an impression that York can be a steady, dependable home-like setting for loved ones. The presence of caring staff who remember patients by name, along with visible efforts to maintain a pleasant environment, contributes to a favorable overall impression for many families.

Nevertheless, the reviews also contain significant cautions and criticisms that cannot be overlooked. A number of commenters describe a very different reality: slow response times to call buttons, patients left unattended in hallways, and perceived neglect by some staff. Some families report rude or disengaged behavior from certain employees, with complaints about rough handling, meals arriving cold, and inadequate attention to basic needs. Language barriers add another layer of frustration for some patients and families, as not all assistants speak Spanish, complicating communication and care coordination for non-English speakers. The contrast between glowing sentiment in some accounts and harsh frustration in others underscores a two-sided experience for many residents and their loved ones.

Specific accounts amplify these concerns with vivid and troubling details. One reviewer recounts a situation where a loved one with a heart condition and oxygen monitoring faced delays in medical attention, missed opportunities to seek timely hospital care, and questions about whether the nursing staff fully respected the patient's needs. Another powerful narrative describes a patient who slipped and fell after not being assisted promptly, with a stalled response to an assistance button and a pattern of delays that left the family deeply worried about safety. There are also discussions about the quality of supervision and weekend management, as well as issues around billing practices and transparency, including retroactive charges raised without clear upfront disclosure. In one particularly stark account, a family member questions the care trajectory after a fall, underscores caregiver fatigue and systemic gaps, and expresses a strong wish to seek other options if possible.

The collection of comments also raises questions about governance, administration, and system-wide processes. Reviewers mention communication gaps, inconsistent follow-through on commitments, and a sense that some staff are overburdened or distracted by non-care tasks. There are references to the hospital-admission process and to staff assisting with insurance or Medicaid documentation; in some cases, reviewers are grateful for the help, while in others they feel overwhelmed by administrative hurdles and the emotional weight of navigating care options. A few comments emphasize the need for stronger oversight, more proactive patient safety measures, and clearer, more transparent billing practices to rebuild trust with families.

Taken together, the array of reviews paints a facility with real strengths and genuine compassion in its care teams, especially in rehabilitation, nursing, and physical therapy. There are numerous heartfelt expressions of gratitude for individual staff members and for the overall effort that helps people recover and feel supported during a challenging period. At the same time, there are serious concerns about safety, responsiveness, staff consistency, language accessibility, and transparency that deserve attention. The strongest takeaway is that York Healthcare and Wellness Centre has potential to deliver excellent, life-changing care when care teams are aligned, well-supervised, and responsive to patient and family needs; achieving that consistently appears to be the core challenge highlighted across the mixed feedback.

Features

Housing

  • 107 resident community capacity 107 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Burbank-Glendale-Pasadena (11 miles away) Burbank-Glendale-Pasadena (11 miles away)
  • Los Angeles International (18 miles away) Los Angeles International (18 miles away)
  • Long Beach (Daugherty) (21 miles away) Long Beach (Daugherty) (21 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

York Healthcare & Wellness Centre is a premier assisted living community located in the bustling city of Los Angeles, CA. Our center provides a range of amenities and care services to ensure the comfort, convenience, and well-being of our residents.

For our residents' beauty needs, we offer an on-site beauty salon where they can receive professional haircuts, styling, and other beauty services. An array of cable or satellite TV channels are available for entertainment in each resident's private room.

Transportation is made easy with our community-operated transportation service, which provides convenient transportation for non-medical purposes as well as transportation to doctors' appointments. We also assist with move-in coordination to ensure a smooth transition for new residents.

Our on-site computer center allows residents to stay connected with family and friends through email and online activities. A fully furnished fitness room is available for residents who wish to stay active and maintain their physical health.

Residents can relax in our beautiful garden or enjoy outdoor activities in our outdoor space. The dining experience at York Healthcare & Wellness Centre is restaurant-style, providing delicious meals prepared by our skilled kitchen staff.

The small library offers a quiet space for residents who enjoy reading or studying. Telephone service is available for easy communication with loved ones. Wi-Fi/high-speed internet access ensures that residents can stay connected online as needed.

We offer 24-hour call systems and supervision to ensure the safety and security of all residents. Our caring staff provides assistance with daily living activities such as bathing, dressing, transfers, and medication management. Special dietary restrictions, including diabetes diets, are accommodated by our dedicated kitchen staff.

Residents can enjoy a variety of activities planned by our concierge services team. Fitness programs are available to encourage physical activity and overall well-being. Planned day trips allow residents to explore nearby attractions and enjoy new experiences.

In addition to the amenities within our community, there are several cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals located nearby for the convenience of our residents.

At York Healthcare & Wellness Centre, we strive to provide a warm and caring environment where our residents can live comfortably and enjoy an active and fulfilling lifestyle.

Nearby Places of Interest

Restaurants

  • Popeyes Louisiana Kitchen (0.4 miles)
  • McDonald's (1.3 miles)
  • McDonald's (3 miles)
  • In-N-Out Burger (3.1 miles)
  • In-N-Out Burger (3.1 miles)
  • McDonald's (3.3 miles)
  • Urth CaffĂ©-Pasadena (3.4 miles)

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • CVS Pharmacy (1.3 miles)
  • CVS Pharmacy (1.9 miles)
  • Rite Aid (2.1 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.6 miles)

Cafes

  • Charlie's Coffee House (1.1 miles)
  • Starbucks (2.7 miles)
  • Panera Bread (3 miles)
  • Starbucks (4.2 miles)
  • Proof Bakery (4.3 miles)
  • Bopomofo Cafe (4.4 miles)
  • Lamill Coffee Boutique (5.1 miles)

Parks

  • Arroyo Seco Park (1.1 miles)
  • Cleland Ave Bicentennial Park (1.5 miles)
  • Garfield Park (2.3 miles)
  • Brookside Park (2.6 miles)
  • Glassell Park Recreation Center (2.7 miles)
  • Alhambra Park (2.8 miles)
  • Elysian Park (3.6 miles)

Hospitals

  • Huntington Memorial Hospital Nicu (2.3 miles)
  • Medical 2 unit (3.3 miles)
  • Glendale Adventist Medical Center (3.4 miles)
  • Usc-Norris Cancer Hospital (4 miles)
  • LAC+USC Inpatient Tower (4.3 miles)
  • Prado Center (6 miles)

Places of Worship

  • San Marino Community Church Nursery School (4 miles)

Theaters

  • AMC The Americana at Brand 18 (4.4 miles)
  • Alamo Drafthouse Downtown (6.3 miles)

Transportation

  • Union Station (5.1 miles)

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