Prestige Home Care Angels Inc

Pros

• The agency provided excellent service, ensuring the caregiver met the family's needs and preferences.
• The full-time caregiver was consistently reliable, punctual, and delivered comprehensive care to the client.
• The agency demonstrated responsiveness by checking in frequently to ensure family satisfaction.
• They worked diligently to find a caregiver match that suited the family's personality and needs.
• Initial communication with the agency was prompt and accommodating, leading to a swift arrangement for care.
• The team of caregivers displayed compassion and professionalism, engaging the client in meaningful activities and maintaining open communication.

Cons

• The caregivers assigned were hit or miss.
• They provided the worst caretakers and seemed to lack a great pool of people.
• One reviewer expressed dissatisfaction with the quality of care from some caregivers.

Review

In the realm of caregiving services, Prestige Home Care Angels has garnered a range of feedback from families seeking assistance for their loved ones. Overall, the reviews present a mixed but primarily positive picture of the agency's performance, highlighting both commendable attributes and areas requiring improvement.

Many reviewers emphasized the high level of service provided by caregivers at Prestige. One family noted that their mother enjoyed her experience with her caregiver, leading them to recommend the agency to friends and family. Another satisfied client praised the agency for its diligence in filling care provider needs, particularly singling out one caregiver who was dedicated and reliable throughout the week. This caregiver consistently arrived on time and delivered comprehensive care services — from maintaining household cleanliness to preparing meals and providing personal care. The consistent supervision from the agency also reassured clients about their satisfaction with the level of service being provided.

Responsiveness emerged as a significant theme in several testimonials. Clients appreciated that Prestige worked closely with them to find suitable caregivers tailored to their specific needs and personalities. Reviewers noted that even after hours, such as on a Saturday afternoon when the office was closed, they could still receive prompt responses to their inquiries. This commitment to customer service undoubtedly helped build trust between families and caregivers during an often stressful time.

Despite these positives, some voices raised concerns regarding inconsistencies among caregivers assigned through the agency. While some clients had excellent experiences with dedicated providers, others felt that caregivers varied significantly in quality — describing them as "hit or miss." One particularly negative review criticized what was perceived as a pool of less competent caretakers ruining an otherwise positive engagement with company representatives.

On a more uplifting note, one family shared their journey from initial contact through caregiver selection involving multiple interviews which showcased how compassionate and professional staff at Prestige can be. They articulated how each member of their father’s caregiving team demonstrated genuine care and attentiveness towards his needs—especially noteworthy given his Alzheimer's diagnosis. The team not only assisted with meal preparation but also encouraged physical activity through daily walks and fitness routines tailored for him, which enriched his quality of life significantly.

Ultimately, while there are concerns about variability in caregiver capabilities at Prestige Home Care Angels, many families expressed heartfelt gratitude for those who met or exceeded expectations. The urgency addressed by one family seeking immediate help highlighted how quickly the agency can respond when it matters most—a crucial factor for many clients navigating health challenges with aging relatives or loved ones facing complex medical conditions.

In conclusion, Prestige Home Care Angels presents itself as an organization striving to provide personalized and compassionate caregiving solutions. Their capacity to match families with appropriate caregivers is complemented by solid administrative support; however, continued emphasis on maintaining high standards among all assigned personnel will be essential in ensuring consistent quality care across all clients’ experiences.

Pharmacies

• Rite Aid (0.4 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.4 miles)

Parks

• Garfield Park (0.5 miles)
• Arroyo Seco Park (0.7 miles)
• Alhambra Park (1.2 miles)
• Lacy Park (2.1 miles)
• Brookside Park (2.8 miles)
• Almansor Park (2.8 miles)
• Granada Park (3 miles)

Cafes

• Charlie's Coffee House (0.8 miles)
• Panera Bread (1.7 miles)
• Bopomofo Cafe (2.6 miles)
• Starbucks (4.4 miles)
• Lavender & Honey Espresso Bar (4.4 miles)
• Panera Bread (5.2 miles)
• Starbucks (5.9 miles)

Restaurants

• In-N-Out Burger (1.3 miles)
• Popeyes Louisiana Kitchen (1.4 miles)
• McDonald's (1.7 miles)
• McDonald's (2.5 miles)
• Urth Caffé-Pasadena (2.5 miles)
• McDonald's (2.6 miles)
• Subway (3 miles)

Hospitals

• Huntington Memorial Hospital Nicu (1.6 miles)
• Usc-Norris Cancer Hospital (4.5 miles)
• LAC+USC Inpatient Tower (4.7 miles)
• Medical 2 unit (5 miles)
• Glendale Adventist Medical Center (5 miles)
• Prado Center (5.1 miles)

Places of Worship

• San Marino Community Church Nursery School (2.3 miles)

Transportation

• Union Station (6 miles)

Physicians

• Doheny Eye Center (6 miles)
• Santa Anita Medical Plaza (6.6 miles)

Theaters

• AMC The Americana at Brand 18 (6.2 miles)
• 0206 Amc Bar Santa Ani (6.3 miles)