South Gate Care Ctr in South Gate, CA

Pros

• The staff is friendly and wonderful.
• Nurses and staff are wonderful.
• Giselle is a dedicated and friendly social worker; she’s a blessing to the facility, patients, and families.
• The facility is clean, modern, and feels like home.
• The staff, including nurses, therapists, and doctors, are very professional and helpful, and the rooms are spacious.
• Greenfield is described by some as the best convalescent home they've found, where residents are treated like family.
• The facility receives high recommendations from families seeking trusted care for their loved ones.

Cons

• The reviewer claims Greenfield Care Center crossed from negligence into potentially unlawful behavior by delivering a dangerous discharge to their father.
• The administrator is alleged to have pressured private pay during active Medicare appeals and presented an $11,100 bill with a credit card form, later calling it an “estimate.”
• The California Department of Public Health reportedly investigated Greenfield three times during the stay, including after discharge.
• The social worker Vanessa is accused of central misconduct, including ignoring discharge-planning emails, deflecting responsibility, and failing to initiate a proper discharge plan, resulting in an unsafe discharge.
• After involving Adult Protective Services, the Ombudsman, and police, the reviewer states misconduct continued, including an officer being told that the father could not be released due to owed payment.
• Greenfield allegedly stalled discharge after the appeal, ignored emails, and promoted a false “plateau” narrative to end rehab, despite a physician confirming otherwise and a refusal to identify the governing physician.
• Hilda and Vanessa are alleged to have conspired to deceive, delay, and obstruct medical care to force private pay, described as cruel, retaliatory, and a disregard for patient rights and safety.
• The reviewer warns prospective families to proceed with extreme caution due to mistreatment and states that no family should have to endure this.

Review

South Gate Care Ctr in South Gate, CA is best suited for families seeking a rehab-forward environment with a warm, personable nursing and therapy staff and a generally clean, home-like atmosphere. The facility tends to attract residents who prioritize active rehabilitation, daily nursing attention, and relationships with social workers and therapists who are described as caring and dedicated. For families who can maintain vigilant oversight of discharge planning, billing decisions, and day-to-day operations, this community can deliver meaningful rehab gains in a socially engaging setting.

That said, a sizable portion of the feedback advises caution and points to reasons families may want to consider alternatives. Several reviews allege serious administrative and care-management problems, including attempts to push private-pay arrangements during Medicare appeals, questionable billing practices, and stalled or opaque discharge planning. In addition, multiple accounts describe safety concerns around discharge decisions and even accusations of misdirected referrals or delays that could jeopardize a patient’s well-being. Property issues also appear in the comments, with reports of missing belongings and other perceived lapses in accountability. These are not minor quibbles; they signal potential structural risk that warrants rigorous scrutiny before placement.

The strongest positives revolve around the human factors: a clean facility, consistently friendly nurses, and a cadre of therapists who are praised for their professionalism and effectiveness. Social workers, in particular, receive mixed reviews but with several accounts celebrating proactive, compassionate support that helps families navigate rehab and daily care. When care teams function well, residents experience meaningful progress in rehabilitation, and families can feel reassured by dedicated staff who communicate and appear personally invested in their loved ones. Those elements, coupled with a generally favorable impression of the atmosphere and routine, are meaningful strengths that can make a difference in daily quality of life.

However, the sizable and highly vocal concerns on safety, governance, and trust cannot be dismissed. The most worrisome threads involve potential manipulation around payment, questionable discharge timing, and reports of misaligned or unsafe discharge decisions. Also noted are instances of delayed response to urgent needs, and allegations that patient belongings were mishandled or not recovered promptly. For a family that cannot tolerate ambiguity around billing, consent, and discharge, these red flags outweigh the comfort of a pleasant environment and the appeal of strong rehab services. In short, the pros improve daily life when care is reliably delivered, but they do not reliably erase the questions raised about safety, ethics, and administrative transparency.

For families actively evaluating South Gate Care Ctr, a practical due-diligence checklist is essential. Request a clear, written discharge policy that outlines timelines, Medicare versus private-pay responsibilities, and steps for appeals. Ask for a current, detailed billing plan and a person-to-person contact for financial questions. Inquire about incident reports, any CDPH findings, and what corrective actions have been implemented. Observe shift responsiveness, especially at night, and talk with front-line staff about how care and medications are coordinated. Finally, verify that belongings are tracked and securely returned, and that a trusted family liaison is assigned to monitor ongoing care and communications.

Ultimately, the facility likely serves a specific subset well: residents who value rehab outcomes, a home-like feel, and consistent nursing attention, and whose families can actively supervise or advocate on discharge and billing matters. For those who prioritize transparent governance, unwavering safety, and reliable, non-contentious discharge processes, significant caution is warranted, and alternative communities should be considered. South Gate Care Ctr can be a good fit in the right case, but it requires careful due diligence, frank conversations with staff, and a clear plan for ongoing oversight to ensure that the positives truly translate into a safe, trustworthy, long-term care experience.

This part of South Gate, California offers a variety of amenities and services that cater to senior living needs. With several hospitals in close proximity such as Martin Luther King Jr / Drew Medical Center and Rancho Los Amigos National Rehabilitation Center, residents have access to quality healthcare facilities. There are also numerous parks nearby like Temple Park and Rivera Park for outdoor activities and relaxation. In terms of dining options, there are a range of restaurants including Bavel and Perch, as well as cafes like Starbucks for socializing or enjoying a meal. Additionally, pharmacies like CVS and Walgreens are conveniently located for prescription needs. For entertainment, seniors can visit theaters such as Alamo Drafthouse Downtown or Regal LA Live & 4DX. Transportation options are readily available with Union Station and Metro Rail stations nearby for easy travel around the area. Finally, places of worship like St Catherine Laboure Church provide spiritual support within the community. Overall, this part of South Gate offers a well-rounded environment for senior living with convenient access to essential services and recreational opportunities.

Hospitals

• Martin Luther King Jr / Drew Medical Center (2.9 miles)
• Rancho Los Amigos National Rehabilitation Center (3.7 miles)
• Kedren Community Health Center (4.6 miles)
• Del Rio Convalescent Center (4.6 miles)
• PIH Health Hospital (4.9 miles)
• Kaiser Permanente Hospital (5.5 miles)
• Prado Center (6.7 miles)

Parks

• Temple Park (3.2 miles)
• Rivera Park (6.6 miles)
• George E. Elder Memorial Park (7.5 miles)
• Barnes Memorial Park (8.4 miles)
• Granada Park (8.5 miles)
• Echo Park at the Lotus Festival (8.6 miles)
• Elysian Park (8.7 miles)

Restaurants

• Jack In The Box (3.9 miles)
• Girl & The Goat LA (5.7 miles)
• Bavel (5.8 miles)
• EightyTwo (6.1 miles)
• Perch (6.6 miles)
• Precinct (6.6 miles)
• Yard House (6.7 miles)

Pharmacies

• CVS Pharmacy (4.4 miles)
• CVS Pharmacy (4.7 miles)
• CVS Pharmacy (5.4 miles)
• CVS Pharmacy (6.5 miles)
• Walgreens (6.5 miles)
• Walgreens (6.7 miles)
• Rite Aid (6.7 miles)

Cafes

• Starbucks (4.8 miles)
• Verve Coffee Roasters (5.8 miles)
• Starbucks (6 miles)
• Donut King 2 (7.1 miles)
• Lees Sandwiches - Gard (7.9 miles)
• Starbucks Reserve (8.7 miles)
• Starbucks (9.2 miles)

Physicians

• Paramount Physicians (5.9 miles)

Theaters

• Alamo Drafthouse Downtown (6.7 miles)
• Regal LA Live & 4DX (6.8 miles)
• AMC Norwalk 2 (8.7 miles)
• Harkins Theatres Cerritos 16 (9.5 miles)

Transportation

• Union Station (6.8 miles)
• Metro Rail - Hawthorne/Lennox (8.2 miles)
• National Car Rental (9.4 miles)
• Fox Rent A Car (9.5 miles)
• SIXT rent a car (9.6 miles)
• Aviation/LAX Metro Station (9.7 miles)

Places of Worship

• St Catherine Laboure Church (9.2 miles)