Avalon Villa Care Center

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Avalon Villa Care Center Avalon Villa Care Center Avalon Villa Care Center Avalon Villa Care Center

Avalon Villa Care Center

12029 Avalon Boulevard, Los Angeles, CA 90061

For more information about senior living options: (844) 490-3973

3.4 from 59 reviews
5 stars
29
4 stars
7
3 stars
3
2 stars
1
1 stars
19

Skilled Nursing Facility

Overall Review of Avalon Villa Care Center

Pros

  • pro Reviewers are impressed by the kindness and dedication of the Avalon Villa Care Center team, noting high-quality, personalized care.
  • pro The nursing crew is described as phenomenal and worthy of credit.
  • pro The staff are friendly and genuinely care about the residents, keeping everyone engaged.
  • pro The facility is clean and well kept.
  • pro There is a strong sense of community, with residents making friends and enjoying activities.
  • pro The nurses and CNAs are patient, kind, and understanding.
  • pro The staff are punctual and attentive, providing care beyond basic needs.
  • pro Visitors report pleasant, professional staff and a clean, well-kept environment.
  • pro The facility is described as safe, secure, and well-run.

Cons

  • pro They treat the patients like animals.
  • pro The staff are there for the money and do not care for patients.
  • pro Residents are found dirty daily with wet diapers, as if they have been urinated on for hours.
  • pro They leave residents in urine for hours and change them only when they feel like it.
  • pro They fail to assist with feeding even when dementia is known, letting residents eat by themselves.
  • pro They yell at residents and insult them when they request to be cleaned.
  • pro Pain medication is delivered late on a regular basis.
  • pro They lied to hospitals about a patient's condition and provided false information.
  • pro They dumped elderly people on skid row and should be shut down.
  • pro The facility is described as a "ghetto facility."
  • pro Nurses are chronically short-staffed, with one nurse responsible for up to 25 patients.
  • pro The surrounding area is unsafe and difficult to access by public transport.
  • pro The staff never answers the phone when family members call to check on residents.
  • pro Workers steal residents' belongings.

Review

Avalon Villa Care Center draws a wide range of experiences from families and visitors, with some praising the facility as a clean, well-run place where staff are kind, attentive, and engaged with residents, and others recounting shocking neglect, poor hygiene, and alleged mismanagement. On one end of the spectrum, multiple reviewers describe a caring, compassionate environment. They point to clean grounds, orderly rooms, and a visible sense of community. Several reviews emphasize that the staff - nurses and CNAs - are friendly, patient, and dedicated, with remarks about a "phenomenal nursing crew" and care teams that seem to genuinely connect with residents. A few families specifically highlight daily interactions that felt thoughtful and respectful, praising staff for being punctual, communicative, and supportive. Some reviewers note that, in their experience, the facility offered meaningful social activities and programs that helped residents stay engaged, with one account mentioning a positive sense of community where a loved one has made friends and participates in activities.

Yet, a substantial portion of the feedback is starkly negative and raises serious concerns about care quality, safety, and ethics. Several reviewers report repeated instances of residents being left dirty or inadequately cared for, with mothers, grandmothers, and others described as having wet or soiled diapers for extended periods. The complaints include not receiving timely assistance when pressing the nurse call button, as well as conversations about dementia patients who were not adequately supported in eating or feeding, despite warnings about their needs. One reviewer describes a pattern of finding a relative in poor condition on multiple visits, including being dirty, fed improperly, or not assisted as needed. These accounts paint a troubling picture of inconsistent bedside care and responsiveness.

There are also alarming allegations about facility management and conduct. A number of reviewers recount experiences that suggest gross miscommunication or misrepresentation, including claims that staff did not understand a resident's capabilities, rude or dismissive phone interactions, and even a welfare check prompted by a relative who was alarmed by the level of care. The most severe statements describe neglect on a scale that includes leaving a patient in a feces-filled diaper for hours, late administration of medications, and even serious accusations that ambulance or hospital referrals were mishandled or misrepresented. Some reviews go further, alleging that the center has engaged in deceptive practices or provided false information to authorities or related entities, with calls for regulatory action or shutdown as a result. A few lurid statements reference "dumping" patients on skid row or other drastic outcomes supposedly tied to the facility, alongside mentions of fines and public scrutiny.

There are also notes about the physical environment and capacity-related concerns that color some families' impressions. Several reviewers critique the privacy and space in the living arrangements, specifically calling out three-bed dorm rooms as inadequate for personal belongings and privacy. They describe a desire for better interior updates, such as fresh paint or wall d?cor, while others acknowledge that some rooms could use upgrades even as the facility remains clean and orderly. Location and neighborhood issues appear in multiple reviews as well: even some positive accounts acknowledge that the surrounding area can feel unsafe, which affects overall comfort and willingness to recommend the place.

Staffing levels and communication repeatedly come up as both strengths and weaknesses. A number of reviewers praise staff for being kind, attentive, and engaged with residents, noting that some nurses and caregivers demonstrate genuine care and dedication. Conversely, other comments point to chronic under-staffing, with concerns that a single nurse may be responsible for too many residents, leading to delays and gaps in attention. There are also grievances about phone accessibility - comments suggesting that staff do not consistently answer the phone or respond promptly to family inquiries - which contributes to a sense of disconnect for families trying to stay informed about a loved one's condition or daily routine.

Overall, the collection of reviews presents a facility that inspires strongly divided opinions. Some families feel confident in the compassionate care their loved ones receive, their relatives thriving in a supportive community, and the site maintaining a clean and orderly environment. Others report experiences that are deeply distressing, including neglect, inadequate hygiene, delayed medication, poor communication, and troubling allegations of improper handling of residents' welfare. Readers looking into Avalon Villa Care Center should be prepared for mixed feedback and may want to undertake thorough, direct due diligence: visit in person, speak with multiple staff members, review all current regulatory findings, and talk with other families and residents to form a balanced view. The breadth of experiences here underscores the importance of careful evaluation and ongoing oversight when choosing a care facility.

Features

Housing

  • 131 resident community capacity 131 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Los Angeles International (8 miles away) Los Angeles International (8 miles away)
  • Long Beach (Daugherty) (10 miles away) Long Beach (Daugherty) (10 miles away)
  • Burbank-Glendale-Pasadena (20 miles away) Burbank-Glendale-Pasadena (20 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Avalon Villa Care Center is a premier assisted living community located in Los Angeles, CA. Our facility offers a wide range of amenities to ensure that our residents have a comfortable and enjoyable stay with us. These amenities include a beauty salon for all their grooming needs, cable or satellite TV for entertainment, community-operated transportation for ease of getting around the area, and a computer center for staying connected with loved ones.

We also provide a spacious dining room where residents can enjoy delicious meals prepared by our skilled culinary team in a restaurant-style setting. For those who prefer cooking their own meals, we offer fully furnished kitchenettes in each apartment. Housekeeping services are also provided to keep the living spaces clean and tidy.

To promote an active lifestyle, we have a fitness room equipped with exercise equipment and various fitness programs to cater to different abilities. Additionally, our gaming room provides opportunities for socialization and leisure activities. Residents can also relax and unwind in our beautiful garden or outdoor spaces.

Our care services are designed to meet the individual needs of each resident. Our compassionate staff is available 24/7 and there is a call system in place for emergencies. Assistance with daily tasks such as bathing, dressing, and transfers is provided as needed. We also offer medication management to ensure the proper administration of medications.

Mental wellness is important to us, and we have implemented a mental wellness program to support the emotional well-being of our residents. Special dietary restrictions are accommodated through personalized meal plans, including diabetes diets.

Transportation arrangements are made both for non-medical purposes and transportation to doctors' appointments.

In addition to these amenities and care services, we take pride in our vibrant community atmosphere. We offer concierge services to assist residents with any needs they may have, planned day trips for exploration outside the facility, resident-run activities where residents can engage with one another through shared interests, as well as scheduled daily activities led by our trained staff.

Our community is conveniently located near cafes, pharmacies, restaurants, and hospitals, providing easy access to local amenities and services.

At Avalon Villa Care Center, we strive to provide a warm and welcoming environment where our residents can live comfortably while receiving the support they need.

Nearby Places of Interest

Located in Los Angeles, California, this area offers a variety of amenities and services that cater to senior living. With several hospitals nearby such as Martin Luther King Jr / Drew Medical Center and Rancho Los Amigos National Rehabilitation Center, residents have access to quality healthcare facilities. In addition, there are numerous pharmacies in the vicinity, ensuring convenient access to medication and medical supplies. The area also boasts a selection of cafes, restaurants, and places of worship for socializing and spiritual fulfillment. For recreation, there are parks like Polliwog Park and Kenneth Hahn State Recreational Area where seniors can enjoy outdoor activities. Transportation options include nearby Metro Rail stations and car rental services for easy mobility. Overall, this neighborhood provides a well-rounded environment for seniors looking for a comfortable and convenient place to call home.

Hospitals

  • Martin Luther King Jr / Drew Medical Center (1.5 miles)
  • Kedren Community Health Center (5.8 miles)
  • Rancho Los Amigos National Rehabilitation Center (6.2 miles)
  • PIH Health Hospital (7.8 miles)
  • Kaiser Permanente Hospital (7.8 miles)

Pharmacies

  • CVS Pharmacy (2.6 miles)
  • Rite Aid (2.8 miles)
  • CVS Pharmacy (3.4 miles)
  • Aids Healthcare Foundation (4.8 miles)
  • Walgreens (5 miles)
  • CVS Pharmacy (5.5 miles)
  • CVS Pharmacy (5.6 miles)

Cafes

  • Donut King 2 (3.1 miles)
  • Lees Sandwiches - Gard (4 miles)
  • Starbucks (7.2 miles)
  • Starbucks (7.2 miles)
  • Corner Bakery Cafe (7.5 miles)
  • Starbucks (8.3 miles)

Restaurants

  • Jack In The Box (3.7 miles)
  • In-N-Out Burger (4.1 miles)
  • McDonald's (4.2 miles)
  • Chick-Fil-A (4.4 miles)
  • Monkish Brewing (5.9 miles)
  • McDonald's (6.3 miles)
  • Frijoles Mexican Restaurant (6.4 miles)

Transportation

  • Metro Rail - Hawthorne/Lennox (5 miles)
  • Aviation/LAX Metro Station (6.4 miles)
  • Fox Rent A Car (6.5 miles)
  • National Car Rental (6.7 miles)
  • SIXT rent a car (6.9 miles)
  • Budget Rent A Car (7.1 miles)
  • Hertz Rent A Car (7.1 miles)

Places of Worship

  • St Catherine Laboure Church (5.3 miles)

Parks

  • Temple Park (6.2 miles)
  • Polliwog Park (7.2 miles)
  • Charles H. Wilson Park (7.4 miles)
  • Kenneth Hahn State Recreational Area (7.8 miles)
  • Sunnyglen Park (8 miles)
  • Sur La Brea Park (8.2 miles)

Theaters

  • AMC DINE-IN South Bay Galleria 16 (6.2 miles)
  • AMC Del Amo 18 (7.7 miles)
  • Cinemark 18 and XD (8.2 miles)

Physicians

  • Paramount Physicians (6.6 miles)
  • Harbor Ucla Medical Center - David Durkovich Do (6.6 miles)
  • Lighthouse Pediatrics (7.6 miles)
  • UCLA Health Manhattan Beach Pediatrics (7.9 miles)

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