Avalon Villa Care Center
Save12029 Avalon Boulevard, Los Angeles, CA 90061
For more information about senior living options: (844) 490-3973
Avalon Villa Care Center draws a wide range of experiences from families and visitors, with some praising the facility as a clean, well-run place where staff are kind, attentive, and engaged with residents, and others recounting shocking neglect, poor hygiene, and alleged mismanagement. On one end of the spectrum, multiple reviewers describe a caring, compassionate environment. They point to clean grounds, orderly rooms, and a visible sense of community. Several reviews emphasize that the staff - nurses and CNAs - are friendly, patient, and dedicated, with remarks about a "phenomenal nursing crew" and care teams that seem to genuinely connect with residents. A few families specifically highlight daily interactions that felt thoughtful and respectful, praising staff for being punctual, communicative, and supportive. Some reviewers note that, in their experience, the facility offered meaningful social activities and programs that helped residents stay engaged, with one account mentioning a positive sense of community where a loved one has made friends and participates in activities.
Yet, a substantial portion of the feedback is starkly negative and raises serious concerns about care quality, safety, and ethics. Several reviewers report repeated instances of residents being left dirty or inadequately cared for, with mothers, grandmothers, and others described as having wet or soiled diapers for extended periods. The complaints include not receiving timely assistance when pressing the nurse call button, as well as conversations about dementia patients who were not adequately supported in eating or feeding, despite warnings about their needs. One reviewer describes a pattern of finding a relative in poor condition on multiple visits, including being dirty, fed improperly, or not assisted as needed. These accounts paint a troubling picture of inconsistent bedside care and responsiveness.
There are also alarming allegations about facility management and conduct. A number of reviewers recount experiences that suggest gross miscommunication or misrepresentation, including claims that staff did not understand a resident's capabilities, rude or dismissive phone interactions, and even a welfare check prompted by a relative who was alarmed by the level of care. The most severe statements describe neglect on a scale that includes leaving a patient in a feces-filled diaper for hours, late administration of medications, and even serious accusations that ambulance or hospital referrals were mishandled or misrepresented. Some reviews go further, alleging that the center has engaged in deceptive practices or provided false information to authorities or related entities, with calls for regulatory action or shutdown as a result. A few lurid statements reference "dumping" patients on skid row or other drastic outcomes supposedly tied to the facility, alongside mentions of fines and public scrutiny.
There are also notes about the physical environment and capacity-related concerns that color some families' impressions. Several reviewers critique the privacy and space in the living arrangements, specifically calling out three-bed dorm rooms as inadequate for personal belongings and privacy. They describe a desire for better interior updates, such as fresh paint or wall d?cor, while others acknowledge that some rooms could use upgrades even as the facility remains clean and orderly. Location and neighborhood issues appear in multiple reviews as well: even some positive accounts acknowledge that the surrounding area can feel unsafe, which affects overall comfort and willingness to recommend the place.
Staffing levels and communication repeatedly come up as both strengths and weaknesses. A number of reviewers praise staff for being kind, attentive, and engaged with residents, noting that some nurses and caregivers demonstrate genuine care and dedication. Conversely, other comments point to chronic under-staffing, with concerns that a single nurse may be responsible for too many residents, leading to delays and gaps in attention. There are also grievances about phone accessibility - comments suggesting that staff do not consistently answer the phone or respond promptly to family inquiries - which contributes to a sense of disconnect for families trying to stay informed about a loved one's condition or daily routine.
Overall, the collection of reviews presents a facility that inspires strongly divided opinions. Some families feel confident in the compassionate care their loved ones receive, their relatives thriving in a supportive community, and the site maintaining a clean and orderly environment. Others report experiences that are deeply distressing, including neglect, inadequate hygiene, delayed medication, poor communication, and troubling allegations of improper handling of residents' welfare. Readers looking into Avalon Villa Care Center should be prepared for mixed feedback and may want to undertake thorough, direct due diligence: visit in person, speak with multiple staff members, review all current regulatory findings, and talk with other families and residents to form a balanced view. The breadth of experiences here underscores the importance of careful evaluation and ongoing oversight when choosing a care facility.
Avalon Villa Care Center is a premier assisted living community located in Los Angeles, CA. Our facility offers a wide range of amenities to ensure that our residents have a comfortable and enjoyable stay with us. These amenities include a beauty salon for all their grooming needs, cable or satellite TV for entertainment, community-operated transportation for ease of getting around the area, and a computer center for staying connected with loved ones.
We also provide a spacious dining room where residents can enjoy delicious meals prepared by our skilled culinary team in a restaurant-style setting. For those who prefer cooking their own meals, we offer fully furnished kitchenettes in each apartment. Housekeeping services are also provided to keep the living spaces clean and tidy.
To promote an active lifestyle, we have a fitness room equipped with exercise equipment and various fitness programs to cater to different abilities. Additionally, our gaming room provides opportunities for socialization and leisure activities. Residents can also relax and unwind in our beautiful garden or outdoor spaces.
Our care services are designed to meet the individual needs of each resident. Our compassionate staff is available 24/7 and there is a call system in place for emergencies. Assistance with daily tasks such as bathing, dressing, and transfers is provided as needed. We also offer medication management to ensure the proper administration of medications.
Mental wellness is important to us, and we have implemented a mental wellness program to support the emotional well-being of our residents. Special dietary restrictions are accommodated through personalized meal plans, including diabetes diets.
Transportation arrangements are made both for non-medical purposes and transportation to doctors' appointments.
In addition to these amenities and care services, we take pride in our vibrant community atmosphere. We offer concierge services to assist residents with any needs they may have, planned day trips for exploration outside the facility, resident-run activities where residents can engage with one another through shared interests, as well as scheduled daily activities led by our trained staff.
Our community is conveniently located near cafes, pharmacies, restaurants, and hospitals, providing easy access to local amenities and services.
At Avalon Villa Care Center, we strive to provide a warm and welcoming environment where our residents can live comfortably while receiving the support they need.
Located in Los Angeles, California, this area offers a variety of amenities and services that cater to senior living. With several hospitals nearby such as Martin Luther King Jr / Drew Medical Center and Rancho Los Amigos National Rehabilitation Center, residents have access to quality healthcare facilities. In addition, there are numerous pharmacies in the vicinity, ensuring convenient access to medication and medical supplies. The area also boasts a selection of cafes, restaurants, and places of worship for socializing and spiritual fulfillment. For recreation, there are parks like Polliwog Park and Kenneth Hahn State Recreational Area where seniors can enjoy outdoor activities. Transportation options include nearby Metro Rail stations and car rental services for easy mobility. Overall, this neighborhood provides a well-rounded environment for seniors looking for a comfortable and convenient place to call home.
Avalon Villa Care Center is located at 12029 Avalon Boulevard, Los Angeles, CA 90061 in Los Angeles County, California
Avalon Villa Care Center on seniors.fyi includes 4 photos including images showing wheelchair, decor, healthcare, nurse, interior, and more.
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