Greenfield Care Center Of South Gate

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  • Interior

    A room equipped with various rehabilitation and physical therapy devices.

  • Outdoors

    A building with a sidewalk lined with flowers and trees.

  • Decor

    A lively group dressed in various costumes for a Halloween-themed celebration.

  • Building

    A quaint motel with a red-tiled roof and parking area.

  • Architecture

    A modern residential building with a tiled roof and well-maintained exterior.

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Greenfield Care Center Of South Gate

8455 State Street, South Gate, CA 90280

For more information about senior living options: (844) 490-3973

3.4 from 42 reviews
5 stars
24
4 stars
1
3 stars
0
2 stars
1
1 stars
16

Skilled Nursing Facility

Overall Review of Greenfield Care Center Of South Gate

Pros

  • pro The nurses and staff are wonderful.
  • pro The whole staff is friendly and wonderful.
  • pro Giselle is a dedicated and friendly social worker, a blessing to the facility, patients, and families she helps.
  • pro The facility is great, with very professional staff from nurses to therapists to the doctors.
  • pro The staff were described as very friendly and helpful in caring for a family member.
  • pro Greenfield is described by one reviewer as the best convalescent home they have found, with home-like treatment and nurses who feel like family.

Cons

  • pro Greenfield Care Center was described as crossing from negligence into potentially unlawful behavior and delivering an unsafe discharge.
  • pro Administrator Hilda Carrera allegedly pressured for private pay during active Medicare appeals and handed an $11,100 bill with a credit card form, later labeling it an "estimate."
  • pro The California Department of Public Health (CDPH) reportedly investigated Greenfield three times during the stay, including after discharge.
  • pro Social worker Vanessa allegedly ignored discharge-planning emails for over a month, deflected responsibility, and failed to initiate a proper discharge plan when Medicare coverage was at risk.
  • pro Vanessa allegedly ensured the father was sent to the wrong type of specialist after discharge, which was deemed unsafe.
  • pro They claimed an officer told them the release was blocked because of owed payment, which they believe is false since Medicare-certified facilities cannot detain patients over payment disputes.
  • pro After the appeal was won, Greenfield allegedly stalled discharge, ignored emails, and pushed a false "plateau" narrative to end rehab, despite a physician confirming no plateau.
  • pro They contended Hilda and Vanessa collaborated to use deception, delay tactics, and obstruction of medical care to force private pay, describing the actions as cruel and retaliatory.
  • pro They alleged belongings (clothes and a radio) were stolen from their brother, and the social worker gave the runaround to recover them.

Review

Greenfield Care Center in South Gate elicits a wide range of experiences from families and patients, with reviews spanning the spectrum from strong praise to serious allegations. On one end, multiple accounts describe compassionate staff, professional care, and a sense of genuine dedication from nurses, therapists, and certain social workers. On the other end, a substantial number of reviews allege troubling conduct around discharge planning, billing, and overall patient safety, including claims of deception, manipulation, and unsafe practices. Taken together, the collection paints a complex picture of a facility where every encounter seems to hinge on the individuals involved, the timing of Medicare processes, and the specific shift or department handling a patient's care.

Several reviews center on discharge planning, billing practices, and interactions with administration. One account asserts that Administrator Hilda Carrera pressured the family to private pay while Medicare appeals were active, even attaching a bill for $11,100 accompanied by a credit card form and later reclassifying it as an "estimate" only after objections were raised. The same narrative suggests the facility attempted to leverage private pay in a way that felt coercive and inappropriate during a period when Medicare was still involved in appeals. Related to this concern, CDPH investigations are cited as having occurred on three separate occasions during the patient's stay, including after discharge, implying ongoing regulatory scrutiny and reported misconduct.

A central figure in the allegations is a social worker named Vanessa, who is described by one family as having played a pivotal role in what they view as unsafe and obstructive behavior. The account claims she ignored discharge-planning emails for over a month, deflected responsibility (allegedly blaming another program, Livanta), and failed to initiate a proper discharge plan when Medicare coverage was at risk as early as June. The reviewer further contends that Vanessa contributed to an erroneous post-discharge plan by directing the patient to the wrong type of specialist and that her actions, in their view, compromised safety. When the family sought intervention from Adult Protective Services, the Ombudsman, and the police, the same reviewer claims the situation persisted, including a troubling incident in which a police officer allegedly was told the patient could not be released because "we owed payment," a claim the reviewer argues contradicts Medicare regulations about detaining patients in payment disputes.

The reviews also describe a longer pattern of stalling and misrepresentation after Medicare appeals were won. The reviewer notes that Greenfield "dragged their feet" on discharge, ignored emails, and pushed a narrative of a "plateau" to justify ending rehabilitation, despite a separate physician's assertion that the patient had not plateaued. In this account, the same administrator and social worker are accused of collaborating to sustain a private-pay scheme through deception, delay, and obstruction of care. The language used is strongly negative, with claims of cruelty, retaliation, and a disregard for patient rights and safety. The reviewer even characterizes the two staff members as fake, manipulative, and, in their words, "evil," and frames their conduct as an attack on a family's ability to secure a safe, legal discharge.

Despite these serious allegations, there is also a substantial chorus of positive testimonials about Greenfield Care Center. A number of reviews praise the overall experience, the friendliness of the staff, and the quality of care. Phrases like "the whole staff is friendly and wonderful," "nurses and staff are wonderful," and "the therapists and doctors were phenomenal" appear repeatedly. Several entries specifically compliment social workers such as Giselle, with one reviewer calling her "the best social worker" and someone who is a blessing to patients and families. There are affirmations that the center is a great convalescent home, with references to professional staff, supportive therapists, and high-quality care that makes family members feel comfortable and reassured.

Even within the positive feedback, however, there are echoes of individual concerns. Some reviewers recount negative experiences such as theft of personal items - allegations that his clothes, a radio, and a phone were stolen or mishandled after hospital stays or transfers. In one account, a family claims that clothes and other belongings were improperly returned or mishandled, and the social worker is described as unhelpful in resolving the issue. Other entries describe night-shift delays in attending to patients, food choices that did not align with dietary restrictions, and prescriptions being placed inappropriately or delivered to the wrong person. A few posts go so far as to characterize the facility as unsanitary or unsafe, with remarks about residents being treated poorly or the facility needing to be closed.

In the midst of these strongly polarized reviews, some posters illustrate a personal affinity for Greenfield that coexists with concerns about the institution's handling of specific incidents. Several comments emphasize that their loved ones received excellent care, with praise for compassionate nurses, hands-on therapy, and a sense of being cared for like family. These voices often contrast with the more critical reviews, reinforcing the sense that experiences at Greenfield can be highly variable and heavily influenced by which staff members are involved, the timing of communication, and how regulatory oversight intersects with day-to-day operations.

Overall, the collection suggests that Greenfield Care Center can be seen as a place of both notable strengths and significant vulnerabilities. On the strengths side, many patients and families report attentive nurses, excellent therapists, and a generally warm, family-like atmosphere from portions of the staff. On the vulnerabilities side, several accounts raise serious questions about discharge planning, billing practices, and the conduct of specific individuals - particularly the administrator and a social worker - during Medicare processes and post-discharge planning. The presence of multiple CDPH investigations among the negative narratives underscores the seriousness with which some families view these concerns, even as other reviewers highlight the facility's high-quality care. For prospective patients and families, the takeaway appears to be one of cautious navigation: the facility may offer strong care and empathetic staff in some units, but it may also present serious safety and ethical concerns in others, depending on the people involved and the specific circumstances surrounding a patient's discharge and billing.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Long Beach (Daugherty) (10 miles away) Long Beach (Daugherty) (10 miles away)
  • Los Angeles International (11 miles away) Los Angeles International (11 miles away)
  • Burbank-Glendale-Pasadena (19 miles away) Burbank-Glendale-Pasadena (19 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Greenfield Care Center of South Gate is an exceptional assisted living community located in South Gate, CA. We provide a wide range of amenities to enhance the quality of life for our residents and ensure their comfort and convenience.

Our community features a beauty salon where residents can indulge in pampering themselves and maintaining their personal style. Residents can also enjoy their favorite shows or movies on cable or satellite TV in the comfort of their own rooms. For those who need transportation, we offer community-operated transportation services to help residents get around.

We understand the importance of staying connected in today's digital world, which is why we have a computer center and provide Wi-Fi/high-speed internet access throughout the community. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our talented culinary team. Additionally, residents have the option of having a kitchenette in their fully furnished apartments for added convenience.

At Greenfield Care Center of South Gate, we prioritize the well-being and engagement of our residents. Our fitness room allows them to stay active and maintain good physical health. For recreation and social interaction, we have a gaming room where residents can engage in friendly competition and a small library for reading enthusiasts.

Our care services are designed to meet the individual needs of each resident. We have 24-hour call systems and supervision for peace of mind. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management to ensure residents receive their prescriptions timely and accurately.

To cater to different dietary needs, we provide diabetes diets as well as special dietary restrictions options. We encourage mental wellness through our mental wellness program that focuses on promoting emotional health among our residents.

Residents can enjoy various activities that cater to their interests and preferences. We offer concierge services to assist with any personal requests or arrangements needed by our residents. Fitness programs help promote physical activity while planned day trips allow residents to explore nearby attractions. For those who prefer resident-led activities, we have scheduled daily activities where they can enjoy hobbies or learn new skills.

Conveniently located, our community offers easy access to nearby amenities such as cafes, parks, pharmacies, and restaurants. Additionally, we are in close proximity to hospitals for any medical needs.

At Greenfield Care Center of South Gate, we strive to provide a comfortable and enriching environment for our residents. We prioritize their well-being and aim to meet their care needs while offering a vibrant and engaging lifestyle.

Nearby Places of Interest

Hospitals

  • Martin Luther King Jr / Drew Medical Center (2.9 miles)
  • Rancho Los Amigos National Rehabilitation Center (3.7 miles)
  • Kedren Community Health Center (4.6 miles)
  • Del Rio Convalescent Center (4.6 miles)
  • PIH Health Hospital (4.9 miles)
  • Kaiser Permanente Hospital (5.5 miles)
  • Prado Center (6.7 miles)

Parks

  • Temple Park (3.2 miles)
  • Rivera Park (6.6 miles)
  • George E. Elder Memorial Park (7.5 miles)
  • Barnes Memorial Park (8.4 miles)
  • Granada Park (8.5 miles)
  • Echo Park at the Lotus Festival (8.6 miles)
  • Elysian Park (8.7 miles)

Restaurants

  • Jack In The Box (3.9 miles)
  • Girl & The Goat LA (5.7 miles)
  • Bavel (5.8 miles)
  • EightyTwo (6.1 miles)
  • Perch (6.6 miles)
  • Precinct (6.6 miles)
  • Yard House (6.7 miles)

Pharmacies

  • CVS Pharmacy (4.4 miles)
  • CVS Pharmacy (4.7 miles)
  • CVS Pharmacy (5.4 miles)
  • CVS Pharmacy (6.5 miles)
  • Walgreens (6.5 miles)
  • Walgreens (6.7 miles)
  • Rite Aid (6.7 miles)

Cafes

  • Starbucks (4.8 miles)
  • Verve Coffee Roasters (5.8 miles)
  • Starbucks (6 miles)
  • Donut King 2 (7.1 miles)
  • Lees Sandwiches - Gard (7.9 miles)
  • Starbucks Reserve (8.7 miles)
  • Starbucks (9.2 miles)

Physicians

  • Paramount Physicians (5.9 miles)

Theaters

  • Alamo Drafthouse Downtown (6.7 miles)
  • Regal LA Live & 4DX (6.8 miles)
  • AMC Norwalk 2 (8.7 miles)
  • Harkins Theatres Cerritos 16 (9.5 miles)

Transportation

  • Union Station (6.8 miles)
  • Metro Rail - Hawthorne/Lennox (8.2 miles)
  • National Car Rental (9.4 miles)
  • Fox Rent A Car (9.5 miles)
  • SIXT rent a car (9.6 miles)
  • Aviation/LAX Metro Station (9.7 miles)

Places of Worship

  • St Catherine Laboure Church (9.2 miles)

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