Creekside Rehabilitation & Behavioral Health

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  • Interior

    A cozy living room with comfortable seating and warm lighting.

  • Decor

    A cozy bedroom featuring a maroon bedspread, curtains, and a small flower arrangement.

  • Living Room

    A cozy living room with soft yellow tones, comfortable seating, and a welcoming atmosphere.

  • Building

    Sign for Creekside Mental Health and Recovery Services at address 850.

  • Bedroom

    An empty hospital room with beds and medical equipment.

  • Dining

    A spacious and inviting lobby with elegant furnishings and warm lighting, perfect for relaxation or social gatherings.

  • Landscaping

    A beautifully landscaped garden showcasing vibrant autumn colors and a welcoming entrance.

  • Outdoor

    A tranquil view featuring a prominent tree beside a parking area, with a red car and clear blue skies.

  • Office

    A reception area with a wooden desk in an office setting.

Creekside Rehabilitation & Behavioral Health

850 Sonoma Avenue, Santa Rosa, CA 95404

For more information about senior living options: (844) 490-3973

3 from 6 reviews
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Skilled Nursing Facility

Overall Review of Creekside Rehabilitation & Behavioral Health

Pros

  • pro The presence of a registered nurse on staff at Creekside contributes to a sense of safety for patients.
  • pro Creekside staff displayed professionalism, knowledge, and cleanliness while attending to residents receiving medical treatments.
  • pro Residents at Creekside seem to enjoy the activities provided, indicating that the facility makes efforts to keep them engaged.
  • pro The staff at Creekside appears to care for residents and strives to accommodate their needs as best as they can.

Cons

  • pro Non-English speaking employees may put residents at risk during emergency situations.
  • pro The facility hired staff that did not speak English, which was unsatisfactory for some individuals.
  • pro There were reports of poor food quality and inadequate feeding practices.
  • pro Disappointing care was experienced in both the behavioral rehabilitation and skilled nursing portions of the facility.
  • pro Patients were subjected to unspeakable abuse, particularly in the behavioral facility.
  • pro The administration's profit-focused policies detracted from patient care and well-being.
  • pro There were numerous medication errors and a lack of reasonable cleanliness observed in the facility.
  • pro Family members experienced rudeness and disrespect when expressing concerns about patient care.
  • pro There was fear among family members to complain due to potential retaliation from the administration.

Review

Creekside has garnered a mixed set of reviews regarding the quality of care provided to its residents. Although some aspects of the facility have been praised, significant concerns have emerged, particularly surrounding communication barriers and issues of safety in emergency situations. One of the primary complaints relates to the presence of direct care staff who are non-English speaking and conversing primarily in Spanish. This raises serious alarms about effective communication during critical incidents, such as emergency evacuations, where clear instructions and coordination are paramount. Families worry that such language barriers could potentially jeopardize the safety and well-being of residents who may require immediate assistance.

On a more positive note, Creekside does maintain a registered nurse on staff at all times. Many reviewers highlighted this as a beneficial aspect of their experience. A friend recounted a particularly positive interaction while receiving antibiotics through an IV, noting that nurses displayed professionalism, extensive knowledge, and cleanliness?a reassuring combination that made them feel secure as patients at the facility. The presence of skilled nursing staff plays a critical role in assuring families that their loved ones are receiving appropriate medical attention.

However, not all experiences match this favorable view. Another individual expressed dissatisfaction with staffing practices at Creekside, specifically mentioning that employees who do not speak English were hired. They found this troubling enough to factor it into their decision-making process when considering whether or not to choose Creekside for themselves or loved ones. Additionally, concerns were raised regarding nutrition; some reviewers felt that meals offered did not meet their expectations or requirements for proper dietary care.

The level of engagement with residents is another aspect discussed by families reflecting on their experiences at Creekside. One reviewer appreciated how the staff attempted to keep their mother involved in recreational activities despite her unique circumstances?highlighting positivity amidst other criticism. Reports indicated that residents seemed genuinely engaged and enjoyed participating in various activities offered by the facility. In contrast to those negative aspects noted earlier, this was seen as a commendable effort by the staff to foster an enriching environment for those living there.

Unfortunately, scrutiny deepens when discussing specific experiences involving individuals within the behavioral rehabilitation portion of Creekside?s services. Family members reported worrisome accounts concerning both their sister?s and brother's treatment in different units within the same facility over time: instances they described as bordering on unspeakable abuse occurred frequently under their observation. Despite intentions appearing good among many nurses working there, administration practices came under fire as being overly profit-focused rather than patient-centered?a viewpoint shared by numerous disgruntled family representatives who cited severe medication errors and inadequate cleanliness as pervasive problems throughout patient care.

As disillusionment grew among these families with firsthand experiences at Creekside, apprehensions arose around voicing complaints due to fears that reprisals from administrative personnel would only aggravate situations further instead of resolve them satisfactorily. Such sentiments prompted strong recommendations against potential patients choosing this facility without conducting thorough research into alternative options available elsewhere; families urged others facing similar circumstances to consider facilities reputed for better oversight practices prioritizing health outcomes over profit margins meticulously wielded by nursing homes like Creekside.

In summary, while certain elements?such as consistent nursing presence and attempts at providing engaging activities?may paint portions of a hopeful picture within Creekside?s operations; substantial concerns persist around language barriers impeding communication during emergencies alongside alarming reports from multiple families underscoring systemic issues compromising both dignity and safety among vulnerable populations residing there altogether necessitate careful consideration before making any decisions pertaining caregiving facilities like these going forward.

Features

Housing

  • 181 resident community capacity 181 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Creekside Rehabilitation & Behavioral Health in Santa Rosa, CA is an assisted living community that offers a wide range of amenities and care services to enhance the well-being and comfort of its residents. The community features a beauty salon for personal grooming needs, as well as cable or satellite TV for entertainment purposes. Community-operated transportation is available for easy access to nearby areas, and a computer center is provided for residents to stay connected with their loved ones.

A spacious dining room offers restaurant-style dining experiences where residents can enjoy delicious meals prepared by skilled staff. For fitness enthusiasts, there is a fully equipped fitness room to support an active lifestyle. The facility also includes a gaming room for recreation activities and a small library for book lovers.

Creekside Rehabilitation & Behavioral Health takes pride in its beautiful garden and outdoor space, providing opportunities for residents to relax, walk, or engage in outdoor activities. Housekeeping services ensure that living spaces are always clean and comfortable. Additionally, the community offers move-in coordination assistance to make the transition smooth for new residents.

Private bathrooms are provided to offer privacy and convenience. Telephone services are available for easy communication, and Wi-Fi/high-speed internet is provided so residents can access information and connect online. Transportation arrangements are made both for non-medical purposes and doctors' appointments.

Care services at Creekside Rehabilitation & Behavioral Health include 24-hour call systems and supervision to ensure the safety of all residents. Assistance with daily activities such as bathing, dressing, and transfers is readily available. Special dietary restrictions are accommodated with diabetes diet options and other custom meal preparations. Medication management is offered to help residents with their medication needs. A mental wellness program ensures that each resident's emotional health is prioritized.

The community organizes various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities that cater to different interests and preferences. Concierge services are provided to attend to the needs and preferences of individual residents. The location is conveniently surrounded by cafes, parks, pharmacies, physicians, restaurants, transportation options, theaters, and hospitals for easy access to additional amenities and services.

Creekside Rehabilitation & Behavioral Health aims to provide a comfortable and enriching living environment where residents can enjoy independence and support when needed.

Nearby Places of Interest

Physicians

  • North Bay Laser & Skin Care Center (0.2 miles)
  • Anders, Reuben Dr - Santa Rosa Dermatology (0.2 miles)
  • Redwood Empire Dermatology (0.3 miles)
  • Foresight Mental Health (0.3 miles)
  • Santa Rosa Radiology Medical Breast Imaging Center (0.3 miles)
  • Empire Optical (0.4 miles)
  • Advanced Fertility Associates Medical Group (0.4 miles)

Restaurants

  • Ca Bianca (0.2 miles)
  • Rosso Pizzeria & Wine Bar (0.3 miles)
  • Wilibees Wines & Spirits (0.3 miles)
  • Falafel Hut (0.4 miles)
  • Bird & The Bottle (0.4 miles)
  • Railroad Stop Bar & Kitchen (0.7 miles)
  • Omelette Express (0.8 miles)

Pharmacies

  • Creekside Managed Care Pharmacy (0.2 miles)
  • The Medicine Shoppe Pharmacy (0.3 miles)
  • Herbal Pharmacy (0.3 miles)
  • Rite Aid (0.9 miles)
  • Lucky Supermarket Pharmacy (1.1 miles)
  • CVS Pharmacy (1.2 miles)
  • Peace In Medicine (1.4 miles)

Theaters

  • Roxy Stadium 14 (0.4 miles)

Transportation

  • Santa Rosa Transit Mall (0.4 miles)
  • Santa Rosa - SMART Station (0.8 miles)

Cafes

  • Dierk's Parkside Café (0.4 miles)
  • Aroma Roasters Coffee & Tea (0.8 miles)
  • Acre Coffee (1.1 miles)
  • Cafe Des Croissants (1.9 miles)
  • Taylor Lane Organic Coffee (1.9 miles)
  • Trail House (2.1 miles)

Parks

  • Old Courthouse Square (0.5 miles)
  • Taylor Mountain Open Space Preserve (1.9 miles)
  • Howarth Park (2.1 miles)
  • Annadel State Park: Stonehedge Entrance (2.8 miles)

Hospitals

  • St Joseph Health System (0.5 miles)
  • MarinHealth ENT, Head & Neck Surgery | A UCSF Health Clinic (0.8 miles)
  • Sutter Warrack Hospital (2.3 miles)
  • Summerfield Convalescent Hospital (2.3 miles)
  • Kaiser Foundation Health Plan (2.5 miles)

Frequently Asked Questions

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