Driftwood Healthcare Center - Santa Cruz
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Information last verified:
675 24Th Avenue, Santa Cruz, CA 95062
For more information about senior living options: (844) 490-3973
The staff are kind and caring and remained upbeat during visits. The family expressed gratitude for the care, and the patient was well cared for and loved by her caregivers. The Director of Nursing is absolutely the best. The Driftwood staff were amazing and went above and beyond to support the patient and family. Rafael, the admissions lead, helped make the transfer seamless and comforting. The rehab services helped the patient recover strongly and be off oxygen.
The facility was chaotic and loud, not particularly comfortable or homey. The resident was in a shared room with two others, separated by a half curtain, with no space for personal belongings. It was hard to reach the resident by phone, making in-person visits the only option. Management interactions were rude and condescending, and they lacked empathy toward the resident with dementia. The phone system was horrible and nearly impossible to use to contact loved ones. There were apathetic staff members, especially among the cleaning staff, and the main manager was never present. The care involved narcotics to make the resident sleep and hallucinogens during the day, leading to pain from bedsores. The facility treated patients like driftwood and would merit a negative rating; it should be avoided if possible. The place briefly experienced a Covid quarantine after an employee exposed patients, underscoring negative conditions.Driftwood Healthcare Center in Santa Cruz is best suited for families that must balance a tight budget with a need for hands-on, frontline care during a short- to mid-term rehab period. It regularly shines in the daily human touches: kind, attentive aides, nurses, and activities staff who keep residents engaged and cared for on a day-to-day basis. For families navigating rehab after a fall or surgery, Driftwood can move a resident forward when the focus is on practical, steady caregiving rather than on a polished, resort-like atmosphere. The facility is not a luxury setting; it’s functional, with staff members who show up consistently for the people who matter most in those critical early recovery weeks.
Who should consider alternatives? The answer is clear for families seeking a quiet, home-like environment with predictable, consistently professional leadership. If privacy, serene surroundings, and a calm atmosphere are non-negotiable, Driftwood’s bustling, noisy milieu and crowded room configurations may feel oppressive. For residents who require highly coordinated medical oversight, proactive management presence, or clear, reliable phone and visitation communication, Driftwood’s reported gaps in accessibility and leadership availability are meaningful red flags. Families prioritizing a smooth, unintrusive experience and a strong, present management team will likely want to explore other options.
The strongest positives pivot on the care teams. Staff dedication in the trenches, CNAs, LVNs, RNs, and rehab personnel, consistently appears in well-documented anecdotes. When rehab services are in play, families credit clinicians and the rehab director for driving tangible progress. Positive accounts laud how the team works with families to plan transfers and keep care goals in focus, and several stories recount discharge-ready improvements, patients coming in on oxygen and leaving stronger, more capable. These frontline strengths partially offset the downsides by delivering real, measurable gains for residents and reassurance for relatives who fear neglect or disorganization in a crisis.
Yet the downsides are equally persistent and cannot be dismissed. Management behavior is repeatedly identified as the weak link: rude, condescending staff at the helm, and a leadership presence described as inconsistent or unavailable. The facility’s communication bottlenecks, an unreliable phone system and missed or delayed calls to families, compound the stress of managing a loved one’s day-to-day care. The environment itself is cited as chaotic and loud, with crowded rooms that leave little room for personal belongings or quiet moments with visitors. These factors undermine the care strengths and can erode trust over time, especially for families navigating complicated medical or dementia-related needs.
From a decision-making standpoint, the key is to separate the essential from the optional. If rehab momentum and genuine warmth from frontline staff are non-negotiable, Driftwood can still be a reasonable anchor, provided realistic expectations are set and a proactive family liaison is engaged. Prospective residents should probe how often the Director of Rehab and the Case Manager touch base, request regular progress updates, and verify who to contact for urgent concerns. Tour routes should include conversations with current families about how often leadership visits rooms, how quickly phones are answered, and whether staff turnover has disrupted continuity of care. Visitors should press for a clear plan on transition back home or to another setting if goals stall.
In summary, Driftwood Healthcare Center presents a practical option for budget-conscious families prioritizing hands-on caregiving and rehab momentum, but with a caveat: the environment and administration carry notable risks that can undermine care quality. For those who prize a calm, home-like setting, strong, consistent leadership, and reliable communication, alternatives should be seriously considered. The decision hinges on what matters most: sustained, present management and a peaceful atmosphere versus proven frontline care and tangible rehab gains. If the short- to mid-term rehab path is the plan, and a family can actively monitor and advocate through the care journey, Driftwood remains a viable choice. If, instead, quiet dignity, seamless coordination, and consistent administrative support are the priorities, another community will likely serve better in the long run.
92 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Driftwood Healthcare Center - Santa Cruz in Santa Cruz, CA is an assisted living community that offers a variety of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can enjoy pampering treatments, as well as cable or satellite TV for entertainment. Community-operated transportation is available for residents to easily access local attractions and appointments.
A computer center is provided for residents to stay connected with loved ones or engage in online activities. The dining room offers restaurant-style dining where nutritious meals are served, catering to special dietary restrictions. Housekeeping services ensure that the living spaces are clean and well-maintained.
Residents can stay active in the fitness room or enjoy leisure time in the gaming room or garden. A small library is also available for book enthusiasts. Driftwood Healthcare Center provides move-in coordination services to assist residents during their transition.
The community offers private bathrooms for added convenience and privacy. Telephone access allows residents to stay connected with family and friends. Non-medical transportation arrangements are made for residents to reach their desired destinations, including doctors' appointments. A wellness center promotes overall health and well-being, while Wi-Fi/high-speed internet keeps residents connected online.
Care services at Driftwood Healthcare Center include a 24-hour call system and supervision for resident safety. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by dedicated staff members. Special dietary restrictions are accommodated, including diabetes diets.
Medication management ensures that residents receive their prescribed medications on time. A mental wellness program supports emotional well-being among the community's residents. Transportation arrangements are made for any necessary trips outside the community.
In terms of nearby amenities, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals located conveniently close to the Driftwood Healthcare Center - Santa Cruz community. Residents can enjoy various activities offered both within the community and in the neighboring areas.
Driftwood Healthcare Center - Santa Cruz is located at 675 24Th Avenue, Santa Cruz, CA 95062 in Santa Cruz County, California
Driftwood Healthcare Center - Santa Cruz on seniors.fyi includes 4 photos including images showing healthcare, tree, decor, and more.
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