Pine Ridge Care Center in San Rafael, CA
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45 Professional Center Parkway, San Rafael, CA 94903
For more information about senior living options: (844) 490-3973
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The staff at Pine Ridge Care Center are described as excellent and caring nurses and CNAs. The center is described as a nice place with professional staff. The facility provides regular physical therapy sessions and a strong rehab program. It has an excellent physical therapy lab and an outstanding occupational therapist. A lending library offers residents a wide assortment of books. Front desk staff are described as helpful. A family member credited the facility with saving a life.
The facility is described as an unskilled nursing facility, with everything from the food to the care being terrible. Call lights go unanswered, and staff are seen at the back "hideout" instead of assisting patients, leaving them waiting 45?60 minutes. There are claims of gross negligence, and at times an attempt to steal a patient's pain medication. Patients are described as unable to bear their weight, left in diapers full of waste, and not properly bathed. The front desk and staff are reportedly rude or uncaring, reflecting deeper problems with management. The environment is described as dirty, with a strong urine odor and poor overall cleanliness. Parking and accessibility are problematic, with staff occupying handicap spaces and loading zones, making it hard to load or pick up patients. Medications are sometimes discontinued or changed without patient or family knowledge or consent. Some reviewers view the facility as unsafe and would caution others to avoid it.Pine Ridge Care Center in San Rafael is best suited for families seeking post-acute medical care and structured rehabilitation within a mid-sized, largely shared-room setting, where the emphasis is on hands?on nursing, wound care, and formal therapy programs. The facility hosts a substantial resident population and a real commitment to therapy services, with a physical therapy lab and a schedule that includes multiple therapy hours most weeks. For families prioritizing access to skilled hands-on care and professional support (including dietitians and social work) over pristine private space or a consistently flawless day-to-day environment, Pine Ridge offers tangible value in the medical realm.
That said, this community warrants careful consideration for those who require consistently reliable daily care, exemplary cleanliness, and consistently responsive frontline staff. Several reviews describe delayed response to call lights, occasional disrespectful interactions at the front desk, and situations where basic dignity around bathing and movement was not upheld. Parking friction and logistical challenges for those transporting loved ones to appointments further complicate the experience. In short, when reliable daily operations and a consistently respectful, clean environment are non-negotiable, alternatives should be explored.
The strongest, defendable positives are the care oriented toward medical needs and rehabilitation. Wound care has shown promise in some hospital-to-skilled-nursing transitions, and there are accounts of compassionate nursing and CNA staff in regular care. Physical therapy is highlighted as a robust offering, supported by a therapy staff that appears engaged, and a social worker is available to assist families. The facility also provides routine meals, snacks, and access to takeout options, alongside routine housekeeping, daily laundry, and a calendar of activities designed to keep residents connected. For families prioritizing medical follow-through and rehabilitation momentum, these factors can meaningfully offset rougher edges in other domains.
The most serious drawbacks are hard to ignore. Recurrent complaints center on responsiveness and dignity: call lights sometimes go unanswered for extended periods, and witnesses describe staff patterns that suggest attention is uneven. Neighbors of the facility report odors and cleanliness concerns, rough handling at discharge from rooms, and in one case alleged medication-related mismanagement. There are even accounts of attempts to conceal or mishandle personal items or medications. Administrative friction, including perceived indifference from leadership and inconsistent communication, compounds the risk for families seeking a smooth caregiving journey. Parking and access for visitors and transport adds another layer of friction that can complicate routine visits and care coordination.
When weighing pros against cons, the care and rehabilitation strengths can't fully compensate for ongoing daily-care reliability and environmental concerns. The presence of skilled nursing, actual wound?care capability, and a structured therapy program means Pine Ridge can deliver meaningful medical progress for residents who can tolerate imperfect logistics and variable day-to-day service. However, the abundance of negative anecdotes about call-response times, frontline interactions, and basic cleanliness suggests a real possibility of frustration and safety gaps if supervision slips. In short, the facility may work for a medically focused stay with vigilant oversight, but it will not satisfy families seeking consistently exemplary everyday care and a uniformly respectful atmosphere.
For families seriously evaluating Pine Ridge, a disciplined site visit is essential. Ask to observe call-button response times on different shifts, and request frank conversations with current residents and families about daily cleanliness and personal-care routines. Review current care plans for wound care, medication administration, and PT/OT schedules; confirm how medical changes are communicated; and verify the availability and accessibility of the dietitian, social worker, and activities staff. If private space, predictable daily care, and a consistently courteous environment are priorities, point the search toward facilities with higher cleanliness scores and stronger front-line accountability. If proceeding with Pine Ridge, implement explicit oversight: set up clear care goals, require timely updates, and consider combining facility care with a private caregiver or home-health plan to shore up daily support and safety.
101 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pine Ridge Care Center in San Rafael, CA offers a vibrant and comfortable assisted living community for seniors. With a wide range of amenities and care services, residents can enjoy a fulfilling and worry-free lifestyle.
The community boasts a host of amenities designed to cater to the needs and interests of its residents. A fully equipped beauty salon is available for those who want to pamper themselves, while the cable or satellite TV ensures that entertainment options are never in short supply. Community-operated transportation makes it convenient for residents to explore the local area or run errands. The computer center allows them to stay connected with their loved ones, and Wi-Fi/high-speed internet ensures they can browse the web at their leisure.
Mealtimes at Pine Ridge are a delight with a spacious dining room and restaurant-style dining experience. Special dietary restrictions are taken into consideration when preparing meals, ensuring that everyone's unique needs are met. Additionally, residents have the option of enjoying their meals in the comfort of their own kitchenette if they prefer.
To keep residents active and engaged, there is a fitness room with various exercise equipment and fitness programs available. A gaming room provides opportunities for fun and friendly competition, while the small library offers relaxation and quiet reading time. Planned day trips and resident-run activities ensure that there is always something exciting happening within the community.
Care services provided at Pine Ridge include 24-hour call systems for emergencies, round-the-clock supervision, assistance with activities of daily living such as bathing and dressing, as well as transfers between different locations if needed. Medication management is also available to ensure that residents stay on top of their health needs.
Located conveniently near numerous cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, places of worship, theaters, and transportation options, Pine Ridge Care Center offers both convenience and accessibility for its residents. Overall, this assisted living community provides a supportive environment where seniors can thrive while receiving top-notch care and enjoying a fulfilling lifestyle.
Located in the city of San Rafael, California, this neighborhood offers a range of convenient amenities for seniors looking to settle in a peaceful yet accessible area. With multiple physicians and pharmacies within close proximity, residents can easily access medical care and prescription medication. There are also various dining options nearby, including BJ's Restaurant & Brewhouse and Sol Food Puerto Rican Cuisine for enjoyable meal outings. For entertainment, Century Theaters is just a short distance away, along with cafes like Red Whale Coffee and M.H.Bread and Butter for leisurely socializing. Additionally, the neighborhood boasts several parks such as Lagoon Park and China Camp State Park for outdoor activities and relaxation. Overall, this part of San Rafael provides a well-rounded living environment with essential services and recreational opportunities for seniors to enjoy.
Pine Ridge Care Center is located at 45 Professional Center Parkway, San Rafael, CA 94903 in Marin County, California
Pine Ridge Care Center on seniors.fyi includes 3 photos including images showing outdoor, building, trees, parking, fence, urban, and more.
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