Elegance at Hamilton Hill

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  • Interior

    A cozy, modern living room with stylish decor and a comfortable seating area.

  • Decor

    A bright and modern dining area with neatly arranged tables and chairs.

  • Living Room

    A modern apartment floor plan featuring an open living and dining area, kitchen, bathroom, and bedroom.

  • Building

    A historic building with palm trees lining the entrance, showcasing beautiful architectural details under a clear blue sky.

  • Architecture

    A modern building with arched windows and outdoor seating surrounded by trees under a clear blue sky.

  • Bedroom

    A 3D floor plan of a one-bedroom apartment, featuring a kitchen, living area, bathroom, and bedroom.

  • Windows

    A bright and inviting dining area with round tables and upholstered chairs, featuring large windows and curtains.

  • Dining

    A modern dining area with blue chairs and neatly arranged tables.

  • Kitchen

    A 3D floor plan of a modern one-bedroom apartment featuring an open living area, kitchen, and bathroom.

  • Seating Area

    A spacious outdoor patio with seating arrangements and umbrellas, offering a scenic view of the skyline.

  • Floor Plan

    A 3D floor plan of a one-bedroom apartment featuring a bedroom, bathroom, kitchen, and living area with modern furnishings.

  • Outdoor

    A modern outdoor patio with umbrellas and furniture on a sunny day.

  • Bathroom

    A top-down view of a modern 2-bedroom apartment floor plan, featuring a living room, kitchen, and two bathrooms.

  • Lobby

    A spacious and elegantly designed lobby area featuring comfortable seating, a grand chandelier, and abundant natural light.

Elegance at Hamilton Hill

1 Hamilton Hill Drive, Novato, CA 94949

For more information about senior living options: (844) 490-3973

4.9 from 72 reviews
5 stars
65
4 stars
6
3 stars
0
2 stars
0
1 stars
1

Assisted Living Memory Care

Overall Review of Elegance at Hamilton Hill

Pros

  • pro Hamilton Bluffs is a beautiful facility.
  • pro Doug, the tour guide, is professional and caring.
  • pro The facility is immaculate and situated in a beautiful setting.
  • pro Jeanette Mario is a truly outstanding advocate for families navigating the process of finding quality assisted living.
  • pro The Bluffs at Hamilton Hill is a beautiful community in a great location.
  • pro The place is very clean and well kept.
  • pro Jeanette and her team are friendly and welcoming to everyone, not just the residents.
  • pro The staff are warm, kind, and welcoming, and clearly care about the residents.
  • pro The memory care staff are patient and kind, handling challenging situations with care.
  • pro The Bluffs offers absolutely stunning views and a peaceful, private atmosphere.

Cons

  • pro The staff are perceived to deprioritize safety.
  • pro There is high employee turnover and inadequate staffing, leading to emergency wait times of over an hour.
  • pro The emergency line and the front desk are frequently unstaffed or unresponsive.
  • pro Management has not resolved or responded to safety concerns despite multiple inquiries.
  • pro There was a hiccup in administrative staff turnover that temporarily disrupted operations.
  • pro The transition into memory care for a family member was reported as very hard and overwhelming.

Review

The Bluffs at Hamilton Hill emerges in these testimonials as a beautiful, immaculate retirement community that sits in a serene and scenic setting. Visitors repeatedly note the campus's cleanliness, thoughtful upkeep, and the sense of care that permeates the environment. Tours are described as comprehensive, and many who visit come away impressed by how well the staff and facilities convey a warm, welcoming atmosphere. Doug, the tour guide, is singled out for his professionalism and genuine concern for people, making the tour feel personal and informative.

Across many reviews, the people at The Bluffs are the standout feature. The staff are described as friendly, welcoming, and genuinely engaged with residents and families. Jeanette Mario, the Director of Sales, is highlighted as an outstanding advocate for families navigating the process of finding quality assisted living, known for listening with compassion, providing clear guidance, and going above and beyond to ensure loved ones receive needed support. Other team members - Jose, Kyle Berwick (interim director of sales), Yetzeby Reyes (caregiver), Chef Anastacio, and GEOVANY in the dining room - are repeatedly praised for their professionalism, kindness, and willingness to go the extra mile. The overall sense is that the staff fosters a real sense of community and care, with residents and families feeling well looked after and informed.

Memory care receives particular praise in several reviews. Families note that residents in memory care are treated with patience and understanding, even when agitation or frustration arises. Staff are described as exceedingly patient, kind, and skilled at engaging residents in activities and experiences that are meaningful to them. Testimonials emphasize that the staff "understand the assignment" and go out of their way to provide foods and experiences residents will enjoy, with references to individuals who have helped residents form friendships and feel included. For families, the transition into memory care is often accompanied by a sense of relief and reassurance, with comments about improved mood and engagement as residents settle in.

Personal stories from families underscore the positive impact of The Bluffs on their loved ones. One family member describes a challenging move for a 94-year-old mother, initially overwhelmed and anxious, who soon settles in beautifully thanks to the staff's kindness, attentiveness, and transparent communication. Another reviewer speaks of a peaceful, comfortable home environment where residents are cared for with love and respect, and where families appreciate being kept informed "right away" when anything comes up. The residents' sense of belonging is underscored by mentions of festive events, such as a 4th of July barbecue, and the overall "warm and welcoming" community atmosphere that resonates throughout the building and grounds.

Tours and day-to-day life there are painted as enjoyable experiences as well. Reviewers comment on the building's beauty and meticulous maintenance, noting that staff are warm and genuinely care about residents. They describe well-organized events, and residents appearing happy, engaged, and well cared for. The kitchen and dining experiences receive specific praise, with particular respect paid to staff like GEOVANY, who is described as a gem in the dining room. The overall impression is that The Bluffs is a place where residents can feel at home, with ample opportunities for social interaction, meaningful activities, and thoughtful dining experiences.

Amid the consistent positivity, one review raises a cautionary note about safety and staffing. That perspective describes a concerning reality in which safety does not seem to be a priority - long emergency wait times, high employee turnover, and frequent understaffing lead to delays when emergency call buttons are pressed. The reviewer reports unstaffed front desk coverage, phones often going unanswered, and a lack of timely responses from management despite multiple attempts to raise the issues. This account stands in contrast to the many glowing testimonials and is a reminder that experiences can vary, and that prospective families should visit, ask direct questions, and speak with current staff and residents to gauge safety and responsiveness firsthand.

Overall, the sentiment about The Bluffs at Hamilton Hill is overwhelmingly positive. Visitors describe a stunning, well-kept campus in a peaceful setting, with a community that feels genuinely caring. The staff's warmth, the emphasis on memory care, and the strong advocacy from leaders like Jeanette Mario contribute to a sense of trust and reassurance for families considering the community. While one voice voices serious safety concerns that deserve attention and improvement, the broad consensus across multiple experiences is that The Bluffs is a place of beauty, compassion, and genuine dedication to residents and their families. Those exploring this community are encouraged to tour, speak with residents and staff, and observe the daily operations to determine if it's the right fit for their loved ones.

Features

Housing

  • 80 resident community capacity 80 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Continuing learning programs Continuing learning programsContinuing learning programs are important for seniors to keep their minds active, maintain cognitive function, and prevent mental decline. These programs also provide social interaction, a sense of purpose, and opportunities for personal growth and fulfillment in their later years.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Family education and support services Family education and support servicesFamily education and support services are crucial for seniors as they provide resources, guidance, and assistance to both the elderly individuals and their families. These services help in navigating the challenges of aging, improving communication among family members, enhancing quality of life, and ensuring that seniors receive the care and support they need to live independently and comfortably.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor patio Outdoor patioOutdoor patios are essential for seniors as they provide a safe and peaceful space for them to enjoy the outdoors, socialize with friends and family, engage in physical activity, and soak up natural sunlight which promotes overall well-being and mental health.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Pet friendly Pet friendly"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Elegance at Hamilton Hill in Novato, CA is a luxurious assisted living community that specializes in memory care. Our community is designed to provide a comfortable and secure environment for seniors with memory impairments.

Our residents can enjoy a wide range of amenities and services that cater to their needs and preferences. We offer a beauty salon for grooming needs, cable or satellite TV for entertainment, and a computer center for staying connected with loved ones. Our continuing learning programs ensure that residents have opportunities to engage in educational activities.

Dining at Elegance at Hamilton Hill is a delightful experience, with restaurant-style dining and special dietary restrictions taken into consideration. Our residents can enjoy delicious meals prepared by our skilled chefs. In addition, our attentive staff provides assistance with activities of daily living, such as bathing and dressing.

At Elegance at Hamilton Hill, we prioritize the mental wellness of our residents through specialized memory care programming and a mild cognitive impairment program. Medication management services are also available to ensure that each resident receives their medications on time.

To keep our residents active and engaged, we offer a variety of activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Additionally, concierge services are available to assist with any additional needs or requests.

Our community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This allows our residents to easily access the services they need while enjoying all that Novato has to offer.

Overall, Elegance at Hamilton Hill provides an elegant and caring environment where seniors with memory impairments can thrive.

Nearby Places of Interest

Transportation

  • Smart Train Station Hamilton (0.3 miles)

Restaurants

  • Wild Fox Mesquite Fired Kitchen (0.8 miles)
  • McDonald's (0.8 miles)
  • In-N-Out Burger (3.1 miles)
  • Moylan's Brewery & Restaurant (3.4 miles)
  • Chick-Fil-A (3.4 miles)
  • BJ's Restaurant & Brewhouse (3.8 miles)
  • Mi Pueblo (4.5 miles)

Physicians

  • Hanger Prosthetics & Orthotics (1 miles)
  • Schmidt Susan B PhD (1.4 miles)
  • California Advanced Imaging (1.8 miles)
  • Kaiser Permanente (2.6 miles)
  • Gayre, Gregg Kaiser Permanente San Rafael Park Medical Offices (2.7 miles)
  • One Medical (3.6 miles)
  • Edwin Munich, MD (3.6 miles)

Cafes

  • Red Whale Coffee (2.8 miles)
  • Starbucks (4.2 miles)
  • Starbucks (6.1 miles)
  • Split Rock Tap & Wheel (6.1 miles)
  • Fairfax Coffee Roastery (6.1 miles)
  • M.H.Bread and Butter (6.4 miles)
  • Rustic Bakery (7.5 miles)

Pharmacies

  • Walgreens (3.6 miles)
  • Rite Aid (3.7 miles)
  • CVS Pharmacy (3.7 miles)
  • CVS Pharmacy (4.9 miles)
  • CVS Pharmacy (5.6 miles)
  • Longs Drugs (5.6 miles)
  • CVS Pharmacy (5.8 miles)

Parks

  • China Camp State Park (3.7 miles)
  • Lagoon Park (3.9 miles)
  • Lucas Valley Park (4.4 miles)
  • Victor Jones Park (5 miles)
  • Peacock Gap Park (5 miles)
  • Sun Valley Park (5.3 miles)
  • Pioneer Park (5.6 miles)

Hospitals

  • Novato Community Hospital (3.8 miles)
  • Chaplain's Office: Novato Community Hospital: Sutter Health Affiliate (3.8 miles)
  • Tamalpais Shambhala Meditation Group (5.9 miles)
  • Caremeridian (5.9 miles)
  • Marin General Hospital (7.6 miles)

Theaters

  • Century Theaters (3.9 miles)
  • Century Larkspur (7.5 miles)

Places of Worship

  • Valley Baptist Church (4.4 miles)

Frequently Asked Questions

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