Ivy Creek Healthcare & Wellness Centre
Save115 Bridge Street, San Gabriel, CA 91775
For more information about senior living options: (844) 490-3973
A common thread across many reflections is a deep appreciation for the people who work at Ivy Creek. Families repeatedly describe the staff as very caring, attentive, and able to connect with residents on a personal level. Language is highlighted as a crucial factor in communication, with several accounts noting that it's possible to find nurses or aides who speak the same language, which helps families feel heard and involved in care decisions. Cleanliness and a focus on healthy meals for the elderly are also highlighted, painting a picture of a facility that strives to keep the environment pleasant and the residents well-nourished.
Several reviews center on direct experiences with individual caregivers, underscoring patience, support, and effectiveness. One reviewer specifically praises a nurse who was patient and helpful with their grandmother's needs, while others salute the overall nursing and CNA teams, saying they respond to family requests promptly and maintain the floor's cleanliness daily. The presence of a compassionate doctor is also noted, with Dr. Pham Ngo described as a hardworking and highly respected family physician who remained involved in a patient's care, sometimes even following the family from hospital to Ivy Creek. The sense of being treated like family comes up repeatedly, with stories of warm, attentive care that helped both patients and their relatives feel reassured.
The rehab and activity programs receive particular praise for helping residents stay engaged and work toward higher functioning. Families commend the rehab team for experience, motivation, and effectiveness in guiding patients back toward home safely. The facility's proximity to restaurants and hospitals is viewed as a convenience that complements the care, while the activity staff - along with other team members - are credited with creating a lively and supportive atmosphere. Marketers and front-desk staff are mentioned as being helpful, with Lana in particular singled out for her role in guiding families through transitions and helping them feel supported throughout the process. The sentiment is that Ivy Creek isn't just a place to recover but a place where residents can regain confidence and purpose.
Longer-term stays also appear in glowing terms, with families describing the staff as super caring and attentive over extended periods. One reviewer notes that their mom has been at Ivy Creek for two years and that the entire team - including nurses, assistants, and admin staff - has made a meaningful, positive impact on her well-being. Another account emphasizes how the environment feels like a home away from home, with residents forming new friendships and staff going the extra mile to ensure comfort and continuity of care. The overall tone is that Ivy Creek can be a stable, reassuring place for loved ones facing ongoing health and mobility challenges.
Not all feedback is uniformly glowing, and several reviews present significant concerns that readers should consider. One strongly negative account describes a troubling experience in which the reviewer felt they were made a patient against their will, were falsely diagnosed and overmedicated, and experienced a loss of personal autonomy, including having their phone taken away. The reviewer claims the staff and management were afraid of higher-ups and alleges a cover-up, going so far as to describe a 5150 situation and a breakdown in communication with family and external medical centers. This singular, severe claim stands in contrast to many positive stories and is presented as something that warrants serious scrutiny. Another reviewer expresses disappointment after a loved one's passing, noting that no one called to inform them of the death, which they found heartbreaking and disrespectful given the family's need to say goodbye.
Additional criticisms touch on facility conditions and patient experiences, painting a more mixed picture. Some reviewers describe the place as old and run-down, with more than a few residents sharing a room with multiple people and noting noise and less-than-ideal cleanliness in certain areas. There are also comments about inconsistent language barriers and some staff who are not as approachable or as fluent in English as others, which can impede clear communication for some families. A separate note points to the existence of both highly positive experiences and more challenging interactions, underscoring that experiences can vary by shift, department, or staff on any given day.
Taken together, the collection of reviews presents Ivy Creek as a facility with a strong core of compassionate, capable staff, solid rehab services, and a welcoming, family-oriented atmosphere. The positive voices emphasize genuine care, language-accessible communication, clean surroundings, restorative opportunities through rehab, and the involvement of multiple team members - from nurses to activity coordinators to front-desk staff. At the same time, there are clear reminders of common accountability issues in long-term care: the importance of timely family communication, transparent handling of sensitive events, consistent English-language support, and maintaining a consistently up-to-date, comfortable environment. For anyone considering Ivy Creek, the message is to look beyond a single review: visit, meet the staff, observe the interactions, and ask direct questions about language support, care plans, and how the facility handles difficult moments to ensure it aligns with the family's expectations and the resident's needs.
Ivy Creek Healthcare & Wellness Centre, located in the heart of San Gabriel, CA, offers a vibrant and supportive assisted living environment designed to enhance the well-being of its residents. This community is thoughtfully equipped with an array of amenities to promote comfort, engagement, and a sense of belonging. Residents can enjoy a beauty salon for personal grooming, relax in the gaming room or small library, or stay active in the fitness room. The beautifully landscaped gardens and outdoor spaces provide serene spots for relaxation.
The center features fully furnished accommodations with private bathrooms and kitchenettes, ensuring that residents feel at home. Dining experiences are elevated with restaurant-style meals that cater to special dietary restrictions, along with assistance available for meal preparation and service.
At Ivy Creek, care services are tailored to meet individual needs, offering 24-hour supervision and support for activities of daily living such as bathing and dressing. Medication management ensures peace of mind for residents and their families alike. A dedicated wellness center further enriches the community?s commitment to mental health through specialized programs.
Social engagement is key at Ivy Creek; residents can partake in various scheduled daily activities including fitness programs, planned day trips, and resident-run events that foster connections among peers. With convenient transportation arrangements available for non-medical needs as well as trips to doctor appointments, residents have easy access to local medical facilities.
The location boasts numerous nearby attractions including cafes, parks, pharmacies, restaurants, theaters, places of worship, and hospitals?providing ample opportunity for exploration and interaction within the greater San Gabriel area.
Ivy Creek Healthcare & Wellness Centre stands out as a comprehensive assisted living community where healthcare meets hospitality?ensuring that every resident enjoys life to its fullest while receiving the care they need.
This part of San Gabriel, California, offers a variety of amenities and services that cater to seniors looking for a convenient and comfortable living environment. With several cafes like Bopomofo Cafe and Panera Bread nearby, seniors can enjoy a nice meal or coffee with friends. There are also multiple pharmacies such as CVS Pharmacy and Walgreens within a short distance for easy access to medications and healthcare supplies. Various places of worship like San Marino Community Church Nursery School provide spiritual fulfillment, while parks like Almansor Park offer opportunities for outdoor recreation and relaxation. Additionally, there are hospitals like Huntington Memorial Hospital Nicu and physicians' offices such as Doheny Eye Center nearby for medical care needs. The area also has transportation options with the Metro Monrovia Station available for easy travel around the city. Overall, this part of San Gabriel provides a well-rounded community with diverse amenities suitable for senior living.
Ivy Creek Healthcare & Wellness Centre is located at 115 Bridge Street, San Gabriel, CA 91775 in Los Angeles County, California
Ivy Creek Healthcare & Wellness Centre on seniors.fyi includes 4 photos including images showing bedroom, interior, building, outdoors, architecture, dining, healthcare, trees, and more.
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