San Gabriel Valley Medical Center

Save
San Gabriel Valley Medical Center San Gabriel Valley Medical Center San Gabriel Valley Medical Center San Gabriel Valley Medical Center

San Gabriel Valley Medical Center

438 West Las Tunas Drive, San Gabriel, CA 91776

For more information about senior living options: (844) 490-3973

3.2 from 100 reviews
5 stars
49
4 stars
6
3 stars
3
2 stars
4
1 stars
38

Skilled Nursing Facility

Overall Review of San Gabriel Valley Medical Center

Pros

  • pro The MRI staff were described as exceptionally sweet and professional.
  • pro Gigi was praised for being the sweetest and most professional MRI staff member.
  • pro The Lift service was described as secure and worry-free.
  • pro Dr. Benjamin Tam was described as an excellent and caring physician.
  • pro Teresa at the front desk greeted visitors warmly.
  • pro Nurse Melinchi Tana provided kindness, professionalism, and genuine care.
  • pro The medical team at San Gabriel Valley Medical Center was supportive and made patients feel cared for, like family.
  • pro The ER staff and doctors were kind, helpful, and provided prompt care.

Cons

  • pro The inpatient department is described as having no sense of responsibility, with family members told not to accompany patients, leaving a family member heartbroken and questioning medical ethics.
  • pro The hospital is labeled the worst place ever by a reviewer who says medications were given that did not belong to the patient, causing diabetes and blood pressure to skyrocket, and the patient was discharged in very bad shape.
  • pro It is claimed there are no doctors or proper leadership on weekends, with no contact with the family and no clear plan of care for an elderly psych patient.
  • pro Staff are accused of unprofessional conduct, including a late-night party in the unit that disturbed a patient and led to fear and police involvement.
  • pro A reviewer states that verbal consent was ignored and a painful procedure was performed without accountability, with leadership failing to address the issue.
  • pro There are reports of neglect, such as a patient being left unattended for hours and even needing to relieve themselves without assistance.
  • pro One reviewer warns to avoid the hospital due to unempathetic, careless, and sometimes selfish medical staff.
  • pro A patient describes a traumatizing experience with no doctors, no family contact, and no clear plan of care, portraying the hospital as unsafe and lacking medical attention.

Review

A broad chorus of experiences emerges from these notes about San Gabriel Valley Medical Center, illustrating a hospital where moments of extraordinary care sit side by side with troubling gaps in accountability, communication, and environment. On the positive end, patients repeatedly highlight specific staff members who go above and beyond, making a lasting impression with warmth, competence, and compassion. On the tougher side, other patients recount disorienting lapses - medication mix-ups, uncomfortable conditions, and frustrating barriers to information and involvement - that leave families and patients feeling ignored or overwhelmed. Taken together, the stories sketch a facility that can be excellent in parts, yet inconsistent in ways that affect trust and safety.

Several reviewers sing the praises of individual clinicians and support staff who helped them or their loved ones during critical moments. A patient raves about an MRI staff member named Gigi, calling her the sweetest and most professional, making a routine procedure feel almost personal. Dr. Benjamin Tam also earns high marks for a hip replacement, with praise for his professionalism, patience, and compassion. The reception and front-desk team are singled out as well - Teresa is described as welcoming and capable, setting a positive tone from the outset, while nurse Melinchi Tana is commended for her kindness and meticulous preparation. Across the board, these accounts emphasize that when the right people are involved, patients feel reassured, protected, and treated as if they were family.

Care extending beyond the operating room and into the recovery and post-acute phases is likewise celebrated. A reviewer recounts a seamless ER visit on a Saturday night, noting that the staff and doctors were kind and helpful, that tests were completed efficiently, and that the patient's father was seen quickly and treated with care. There are numerous mentions of specific staff - Nurse Mel, Stacy, and others involved in transitions and communications - who helped explain plans, provide reassurance, and keep families informed. A patient recovering from a major event expresses deep gratitude for the team on the second floor - Dr. Tran, nurse Thi, a speech therapist named Na Young, and others who offered empathy, competence, and steady presence. In these moments, the hospital is depicted as capable, organized, and deeply concerned with patient dignity.

Yet the same facility is critiqued for experiences that feel chaotic or negligent. A particularly harsh set of reviews paints the inpatient department as lacking responsibility, with one family member lamenting being told not to accompany a loved one and feeling the resulting erosion of medical ethics. Another patient describes a three-week stay marred by medications that didn't belong to them, spikes in blood sugar and blood pressure, and a room that was dangerously hot - situations that left the patient and their family feeling abandoned and overwhelmed. The sentiment is clear: when basic needs aren't met or when treatment is misaligned with a patient's condition, trust in the hospital's willingness to protect and advocate for patients erodes quickly.

There are also vivid accounts of disturbing experiences that go beyond ordinary medical care. One reviewer recounts an incident from over a year ago in which a patient in Pediatrics or perinatal-like care describes a party-like atmosphere in a unit late at night, followed by a police intervention and a concerning pattern of bruising and possible nurse impairment. The emotional impact of that night - fear, sleep deprivation, and a sense that safety protocols failed - leading the patient to urge others to avoid the hospital, is told with visceral clarity. Another deeply troubling post details a lack of communication at a time of crisis: a geriatric patient in crisis, admitted after a transfer from UCLA, experiences no contact with family, no comprehensive history and physical, and no clear plan of care, all underscored by a physician-family member's frustration that critical information and accountability were missing.

Even within relatively positive threads, some reviewers call for improvements in empathy and process. A patient who lauded several names still notes an aggressive need for better oversight and accountability in care transitions, including the observation that an important consent step could be overlooked or ignored in the heat of urgent procedures. A member of the Rodriguez family offers thanks to members of the ICU team for their attentive and compassionate care, while also quietly stressing the need for ongoing consistency in bedside care and communication across shifts and floors. And a warning surfaces in another voice: weekend staffing and coordination can slip, with phrases like "Do not come here on Saturday and Sunday because of everything here maybe slowdown" underscoring a perception that operations are not as reliable on weekends.

For some readers, the most compelling takeaway is the juxtaposition of personal dedication against systemic gaps. A reviewer who identifies as a Board-Certified physician herself expresses acute frustration with a lack of access to doctors, a non-existent contact point with family, no health and physical examination (H&P), absent medication reconciliation, and no coherent plan of care during a weekend. Her account is detailed and forceful, underscoring the critical impact of leadership, communication, and defined workflows - especially on weekends when coordination matters most. It serves as a sobering reminder that even in environments where individual clinicians excel, gaps in structure and oversight can undermine patient safety and family trust.

Overall, the narratives convey a hospital that can deliver outstanding, human-centered care through dedicated personnel, thoughtful bedside manners, and patient-focused communication. They also reveal serious, recurring concerns about inpatient protocols, transparency, and accountability in emergencies or busy times. The hospital's success seems to hinge on consistency: consistent staffing, reliable communication with families, vigilant medication safety, and a shared commitment to patient dignity across all units and shifts. The stories together portray a complex institution - capable of remarkable compassion and skill, yet challenged by operational gaps that can have lasting consequences for patients and their families.

Features

Housing

  • 44 resident community capacity 44 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Burbank-Glendale-Pasadena (16 miles away) Burbank-Glendale-Pasadena (16 miles away)
  • Long Beach (Daugherty) (19 miles away) Long Beach (Daugherty) (19 miles away)
  • Los Angeles International (20 miles away) Los Angeles International (20 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

San Gabriel Valley Medical Center in San Gabriel, CA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished accommodations with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, telephone, and housekeeping services. Residents can enjoy restaurant-style dining in the on-site dining room, with special dietary restrictions catered to.

The community also boasts several additional amenities to enhance the quality of life for its residents. These include outdoor spaces for relaxation or strolls, a small library for reading and quiet time, and move-in coordination assistance to make the transition smooth and stress-free.

Care services at San Gabriel Valley Medical Center are available 24 hours a day, providing constant supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure residents receive their medications accurately and on time. The community also offers a mental wellness program to support the emotional well-being of its residents.

Residents can partake in a variety of activities organized by both staff members and residents themselves. Scheduled daily activities cater to diverse interests and preferences. With several cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals located nearby, there are ample opportunities for residents to engage with the local community.

Overall, San Gabriel Valley Medical Center provides a comfortable and supportive environment where seniors can receive personalized care while enjoying various amenities and engaging in meaningful activities.

Nearby Places of Interest

Cafes

  • Bopomofo Cafe (0.6 miles)
  • Panera Bread (2.5 miles)
  • Charlie's Coffee House (3.8 miles)
  • Starbucks (4 miles)
  • Panera Bread (4.1 miles)
  • Starbucks (4.3 miles)
  • Lavender & Honey Espresso Bar (5.1 miles)

Pharmacies

  • CVS Pharmacy (0.7 miles)
  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.6 miles)
  • Rite Aid (2.9 miles)
  • CVS Pharmacy (2.9 miles)

Parks

  • Almansor Park (0.9 miles)
  • Lacy Park (1.9 miles)
  • Alhambra Park (2.3 miles)
  • Rosemead Park (2.3 miles)
  • Garfield Park (2.7 miles)
  • Barnes Memorial Park (2.9 miles)
  • Granada Park (2.9 miles)

Places of Worship

  • San Marino Community Church Nursery School (1.5 miles)
  • Arcadia Chinese Baptist Church (4.6 miles)
  • Saint Rita's Catholic Church (5.8 miles)
  • First Evangelical Church Arcadia (6.6 miles)

Restaurants

  • McDonald's (1.7 miles)
  • In-N-Out Burger (1.8 miles)
  • McDonald's (2.3 miles)
  • McDonald's (2.5 miles)
  • Donut King (2.6 miles)
  • McDonald's (2.7 miles)
  • Subway (3.1 miles)

Physicians

  • Doheny Eye Center (3.7 miles)
  • Santa Anita Medical Plaza (4.5 miles)
  • Healthcare Partners Medical Group (5.7 miles)

Hospitals

  • Huntington Memorial Hospital Nicu (3.8 miles)
  • Methodist Hospital of Southern California (4.5 miles)
  • Prado Center (4.6 miles)
  • Beverly Hospital (5.6 miles)
  • Usc-Norris Cancer Hospital (6.1 miles)
  • LAC+USC Inpatient Tower (6.4 miles)
  • Kaiser Permanente Baldwin Park Medical Center (7.2 miles)

Theaters

  • 0206 Amc Bar Santa Ani (4.2 miles)

Transportation

  • Metro - Monrovia Station (6.4 miles)

Frequently Asked Questions

Where is San Gabriel Valley Medical Center?
What photos are available for San Gabriel Valley Medical Center in San Gabriel, California?

Nearby Communities

Skilled Nursing Facility in Nearby Cities

Related Resources

  • caregiver burnoutCaring for Those Who Care: Recognizing, Understanding, and Overcoming Caregiver Burnout

    Caregiver burnout is a common issue resulting from the intense physical, emotional, and mental demands of caregiving, leading to symptoms like fatigue and social withdrawal. To prevent burnout, caregivers should recognize early warning signs and implement self-care strategies, seek support, and prioritize their own well-being alongside that of those they care for.

  • caregiver burnoutCaregiver Exhaustion: Recognizing the Signs and Restoring Your Well-Being

    Caregiver exhaustion, or burnout, stems from the relentless demands of caregiving, leading to emotional and physical depletion characterized by stress, frustration, and neglect of personal needs. Addressing this burden is essential to prevent long-term consequences, with early recognition and support being crucial for caregivers to maintain balance and implement self-care.

  • what is hospice care at homeUnderstanding Hospice Care at Home: Comprehensive Services, Key Benefits, and Eligibility

    Hospice care at home provides specialized end-of-life support that focuses on comfort and dignity for individuals with life-limiting illnesses, offering a range of services including medical management, emotional and spiritual support, and logistical assistance tailored to the family's needs. It involves collaboration to create individualized care plans and extends to bereavement support after a loved one's passing.