San Gabriel Valley Medical Center in San Gabriel, CA
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Information last verified:
438 West Las Tunas Drive, San Gabriel, CA 91776
For more information about senior living options: (844) 490-3973
The staff were caring and attended to every need. SGVMC is an exceptional hospital. The ER staff were kind, efficient, and attentive. Dr. Benjamin Tam is an excellent and caring physician. The ICU team are very caring, dedicated, and professional, and they want patients to get better. The MRI staff, especially Gigi, were sweet and highly professional. It felt like being cared for by family throughout the experience. The facility is clean and well maintained, with staff who were kind and helpful. The second-floor team, including May and June, were empathetic and attentive. The staff from the entrance were great, helpful, and polite.
The reviewer calls SGVMC the worst hospital ever and urges others to avoid it, especially for elderly patients. The ER is described as the most terrible place, with doctors who didn’t inspect patients and poor communication. Staff are repeatedly described as unprofessional, rude, and lacking empathy, with specific mentions of Cathy and Ferdie. Pain management is said to be ineffective, with injections that did not relieve pain and little further evaluation. There is ongoing poor and conflicting communication, including missing pre-op instructions and lack of family updates. Waiting times are excessively long, blamed on understaffing and inefficiency. Infections and discharge quality are mishandled, with patients discharged in unsafe conditions or without proper wound care. Billing practices are labeled unethical, with patients balance billed thousands for simple outpatient care. Some doctors are accused of malpractice or incompetence, including named physicians. The facility is described as dirty, old, and poorly maintained, with broken equipment and uncomfortable conditions.This community is best suited for families who need urgent, time-sensitive medical attention and who can actively advocate for their loved one. SGVMC shows flashes of strong, compassionate care from individual clinicians and nurses, and several reviews highlight quick triage, clear bedside manner, and skilled acute interventions on specific shifts. It is not a safe default for those who rely on consistent, predictable care throughout an entire stay, especially when discharge planning, post-acute steps, or complex chronic needs are involved. Families that can connect with a proactive advocate, ask the right questions, and push to secure written plans will get the most from this facility; those who demand unwavering reliability across all shifts may want to consider alternatives.
There is a clear caveat: some reviews describe life-saving, humane care from ER doctors, ICU teams, and postoperative nurses, and many praise particular physicians who inspired confidence. When the system cooperates, patients leave feeling relieved, cared for, and supported by competent professionals. However, those positives sit alongside a chorus of serious concerns about inconsistent care, communication gaps, and responses that swing from exceptional to inadequate. For families weighing SGVMC, the decisive factor becomes whether the specific care team assigned to a given patient will sustain a steady, coordinated approach from admission through discharge and beyond.
The strongest pros to lean on are encounters with empathetic clinicians and solid procedural competence on certain shifts. Several reviews single out individual doctors and nurses whose professionalism, attentiveness, and warmth made a real difference during emergencies, post-op recovery, or ICU stays. The ER can be fast, with compassionate staff and smooth intake in favorable moments, and some surgical teams and inpatient units receive high marks for technical skill and bedside manner. When care teams align, patients describe experiences that feel almost personal, like being treated by people who truly care. Those isolated strengths demonstrate what SGVMC can deliver at its best.
The most consequential cons, however, center on safety nets that fail too often: inconsistent nursing care, conflicting information, and discharge plans that appear rushed or incomplete. A number of reviews recount delayed or erroneous communications, misdiagnoses, and alarming lapses in post-discharge planning, sometimes with devastating consequences. Instances of a patient being discharged without proper wound care, medications, or infection control measures, followed by rapid deterioration elsewhere, appear repeatedly. Billing and quotation issues, surprising balance bills after outpatient procedures, and concerns about medical record transfer compounds the risk, especially for families coordinating ongoing care with other providers. All of this creates a reality where the benefits rely heavily on the individual team on duty rather than a dependable, system-wide standard.
To make an informed decision, approach SGVMC with specific, outcome-oriented questions. Request to meet a discharge planner or case manager early, and insist on written discharge instructions, medication reconciliation, and a clear transfer plan if post-acute care is needed. Ask for a primary point of contact who will coordinate across services, and confirm that medical records, imaging, and test results can be shared promptly with the family or a chosen caregiver. For elder or complex-care needs, probe the hospital’s experience with long-term management, post-discharge follow-up, and coordination with home health services or affiliated facilities. On weekends and high-volume periods, ask about staffing patterns and whether a designated, experienced clinician remains involved in your loved one’s care to avoid critical miscommunications.
The bottom line is that SGVMC embodies a mixed proposition: strong moments of exemplary care exist, but they are not guaranteed, and the risk of disjointed care or abrupt, under-resourced discharge remains real. Families who can navigate the system, demand accountability, and lean into the best-case clinicians will find SGVMC a viable option when urgent care is needed. Those for whom consistent, end-to-end reliability is non-negotiable, or who have vulnerable loved ones at higher risk for discharge-related complications, should consider alternatives and prioritize facilities with a documented track record of seamless communication, transparent billing practices, and robust post-acute integration. In any case, entering with a prepared advocate, clear questions, and written expectations will separate a manageable experience from a distressing one.
44 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (16 miles away) Long Beach (Daugherty) (19 miles away) Los Angeles International (20 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.San Gabriel Valley Medical Center in San Gabriel, CA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished accommodations with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, telephone, and housekeeping services. Residents can enjoy restaurant-style dining in the on-site dining room, with special dietary restrictions catered to.
The community also boasts several additional amenities to enhance the quality of life for its residents. These include outdoor spaces for relaxation or strolls, a small library for reading and quiet time, and move-in coordination assistance to make the transition smooth and stress-free.
Care services at San Gabriel Valley Medical Center are available 24 hours a day, providing constant supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure residents receive their medications accurately and on time. The community also offers a mental wellness program to support the emotional well-being of its residents.
Residents can partake in a variety of activities organized by both staff members and residents themselves. Scheduled daily activities cater to diverse interests and preferences. With several cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals located nearby, there are ample opportunities for residents to engage with the local community.
Overall, San Gabriel Valley Medical Center provides a comfortable and supportive environment where seniors can receive personalized care while enjoying various amenities and engaging in meaningful activities.
San Gabriel Valley Medical Center is located at 438 West Las Tunas Drive, San Gabriel, CA 91776 in Los Angeles County, California
San Gabriel Valley Medical Center on seniors.fyi includes 4 photos including images showing healthcare, facility, architecture, outdoors, building, and more.
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