Pacific Heights Transitional Care Center

Pros

• The overall stay at Pacific Heights Transitional Care Center exceeded expectations.
• The staff provided excellent personal care every day, ensuring consistent hygiene, medications, and therapy.
• The rehab department and nursing staff at Pacific Heights provided great care to a stroke patient, helping them rehabilitate and prepare to return home.
• The staff at Pacific Heights showed impressive caring and attentiveness, answering questions promptly and providing clear explanations during discharge planning.
• Kindred was a great choice for recovery as the staff were friendly and professional, making the recovery time less than expected.
• The facility is praised for taking good care of their 100-year-old grandmother and keeping the family informed of her well-being.
• They ensured the safety and dignity of a fall risk patient throughout their stay.
• Transferring their dad to this facility was the best decision made due to the helpfulness, flexibility, and open communication from the director, nurses, and CNAs.
• The staff at Pacific Heights was thorough, professional, and sensitive to the needs of a long-term resident's father during his 8-month stay.
• Clients placed in this facility are happy with the caring manner of the staff and enjoy engaging activities organized for them.
• The nursing staff is attentive, caring, and professional according to a caregiver who also recognizes one exceptional CNA for going above and beyond in their care for a client.
• Social workers at this facility are recognized for their good-heartedness and creating a caring environment that treats loved ones like family members.
• A special event organized by the facility made a family feel blessed to be present on this day with their loved ones.

Cons

• The food at Pacific Heights Transitional Care Center is not very good according to one reviewer's mother.
• One reviewer wishes there was better parking at Pacific Heights Transitional Care Center.
• The reviewer's loved one found the stay at Kindred's facility to have a shorter recovery time than expected, implying they may have initially expected a longer recovery time.
• Another reviewer mentions that the food at Pacific Heights Transitional Care Center wasn't good according to their mother.
• One reviewer states that the facility's staff answered call lights quickly, but does not mention their overall satisfaction with other aspects of care.
• Another reviewer mentions that the parking and food are not very good at Pacific Heights Transitional Care Center, but still appreciated the excellent care from the staff.

Review

Pacific Heights Transitional Care Center is a clean and professional facility that has exceeded the expectations of many residents and their families. One reviewer mentioned that the staff is very professional and that their sister's move to the facility was made easier due to its close proximity to their house. This reviewer believes that Pacific Heights is representative of what most reputable facilities should be like.

Another reviewer shared that their wife received excellent personal care every day, which included consistent attention to personal hygiene, medication management, and therapy. Despite having a major femur fracture, the overall atmosphere of the facility allowed for a relaxing stay and progress in recovery. The reviewer specifically mentioned several staff members, such as Rich, Rena, TJ, and Merlita, who provided support and helped them make the right decisions. They praised the entire management and staff for their personalized care and attention.

One individual had their father admitted after a stroke left him unable to speak and paralyzed on his right side. They were impressed with the care provided by the rehab department and nursing staff. With specialists coming in daily for occupational therapy, physical therapy, and speech therapy, their father was able to rehabilitate with professionalism and compassion. The social workers and nurses were readily available when needed.

In another review, it was mentioned that during their loved one's stay earlier this year, they were impressed by the caring and attentive staff. The aides responded quickly to calls for assistance, while nurses took the time to answer all questions about medications. The discharge planning team made a confusing time more manageable by explaining everything clearly. Although there were minor drawbacks such as parking issues and food quality, the exceptional staff overshadowed these concerns.

Another satisfied resident expressed gratitude towards everyone involved in their recovery at Kindred facility. They found all staff members friendly and professional, making them feel comfortable throughout the entire process.

A family member praised Pacific Heights for taking exceptional care of their 100-year-old grandmother while keeping them well-informed of her condition. The facility ensured her safety and provided peace of mind to the family.

A reviewer mentioned that their grandfather was treated with dignity at Pacific Heights, especially considering he was at risk of falling. They appreciated the efforts made to keep him safe.

A change in facility for their father proved to be the best decision for one family. The director, nurses, and CNAs were all helpful and accommodating, keeping communication lines open and fulfilling requests. The reviewer highly recommends this facility due to its excellent service.

After eight months at Pacific Heights, another individual commended the incredible staff for being thorough, professional, and sensitive to their father's needs. They specifically mentioned Abbey, Roberto, and Alissa for going above and beyond to ensure a seamless transition back home.

An individual who places clients in long-term care facilities praised Pacific Heights for its caring manner and entertaining activities that keep residents engaged. They commended the nursing staff for their high standard of care, mentioning one particular CNA who treats their client like her own mother. This personalized care has led to improved well-being.

Lastly, a grateful son-in-law expressed his appreciation for the special day created by Pacific Heights for his mother-in-law's 32nd anniversary at the facility. He considered himself blessed to witness such an event organized with love and thoughtfulness from the staff.

In conclusion, Pacific Heights Transitional Care Center appears to provide exceptional care and personalized attention to its residents. From professional staff members who go above and beyond their duties to various therapy specialists ensuring rehabilitation success, this facility has garnered positive reviews from satisfied individuals and their families.

This part of San Francisco, California, offers a variety of amenities and services that cater to seniors looking for a vibrant community. With multiple pharmacies within close proximity, accessing medication is convenient. The numerous parks provide opportunities for outdoor activities and relaxation, while the nearby cafes offer cozy spots to socialize with friends. For entertainment, there are theaters showcasing the latest films and restaurants serving delicious meals. Access to quality healthcare is also readily available with physicians and hospitals located within a reasonable distance. Overall, this area combines convenience, leisure, and healthcare options that make it an attractive choice for senior living in San Francisco.

Pharmacies

• Kaiser Permanente Main Pharmacy (0.2 miles)
• Walgreens (0.3 miles)
• Walgreens (0.4 miles)
• Walgreens (0.7 miles)
• Walgreens (0.9 miles)
• Walgreens (0.9 miles)
• Walgreens (0.9 miles)

Parks

• Alta Plaza Park (0.3 miles)
• Lafayette Park (0.8 miles)
• Presidio of San Francisco (0.9 miles)
• Allyne Park (1 miles)
• The Panhandle (1.1 miles)
• Municipal Pier (1.1 miles)
• Duboce Park (1.2 miles)

Cafes

• Jane The Bakery (0.4 miles)
• Blue Bottle Coffee (0.5 miles)
• The Mill (0.7 miles)
• Balboa Cafe (0.9 miles)
• Sightglass Coffee (1 miles)
• Cafe Réveille (1.2 miles)
• Saint Frank (1.3 miles)

Theaters

• AMC Kabuki 8 (0.5 miles)
• Alamo Square (0.9 miles)
• AMC Metreon 16 (2 miles)
• Alamo Drafthouse New Mission (2.4 miles)

Restaurants

• Arsicault Bakery (1.1 miles)
• Salt & Straw (1.1 miles)
• House Of Prime Rib42 (1.1 miles)
• A Mano (1.1 miles)
• Hi Tops (1.6 miles)
• The Buena Vista01 (1.7 miles)
• In-N-Out Burger (1.9 miles)

Physicians

• One Medical (1.3 miles)
• Golden Gate OBGYN (2.3 miles)
• Noe Valley Pediatrics (2.5 miles)

Transportation

• San Francisco Caltrain Station (2.6 miles)

Hospitals

• Laguna Honda Hospital & Rehabilitation Center (2.9 miles)