Pacific Heights Transitional Care Center in San Francisco, CA
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2707 Pine Street, San Francisco, CA 94115
For more information about senior living options: (844) 490-3973
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They provide quick communication and top clinical care. The facility is clean, well-maintained, and welcoming. The skilled nursing team is friendly, professional, and attentive. The therapists and activity coordinators work hard to support recovery and well-being. The social workers advocate for residents with compassion and warmth. Families feel at ease knowing their loved ones are in capable hands. The dining program offers tasty meals and variety aligned with residents' needs. The facility fosters a hopeful, home-like atmosphere with engaging activities. The administration and support staff are responsive and helpful. Pacific Heights Transitional Care Center is highly recommended for rehab and post-acute care.
The facility did not provide proper medication, did not respond to calls for help, and had no provisions for hand and face washing; the food was poor. Visitors reported very small rooms for three beds with a lot of noise, and said an advocate was needed due to missed medications and bed sores, calling the stay a very sad experience. One reviewer described the staff as mean and cold and the food as terrible, and even suggested the county should shut the place down. The facility lacked basic accessibility features, such as a wheelchair-accessible front door. There were complaints about communication and administrative failures, including not calling the patient's doctor, not sending medical records, and problematic discharge planning. A reviewer urged others to stay far away from the facility, citing overall care concerns and risks to loved ones.Pacific Heights Transitional Care Center is best suited for seniors who arrive with post-acute rehabilitation goals and a clear plan to return home. This community shines for those needing intensive therapy - physical, occupational, and speech - paired with strong social work support and meticulous discharge planning. It is particularly well-matched for families seeking a facility where progress is measured in tangible gains, where staff routinely coordinate with home health, and where daily routines, activities, and therapy are structured to drive recovery. Those looking for long-term custodial care with minimal rehab emphasis, private accommodations as a priority, or constant physician oversight should look elsewhere.
The core strengths here are specific and well-proven: a clean, well-maintained environment; quick communication among teams; and top-notch clinical care delivered by a large, attentive staff. The reviews consistently highlight a compassionate, professional atmosphere where nurses, CNAs, therapists, social workers, and administrators work in concert. Families repeatedly emphasize that the facility feels welcoming, that the care teams know residents well, and that social workers are especially capable at advocating for needs and coordinating transitions back home. Cleanliness, reliability in daily care, and responsive front-desk and administrative support further reinforce the facility's practical reliability.
Therapy at Pacific Heights is repeatedly described as a major driver of outcomes. Residents often experience meaningful progress through frequent, goal-oriented rehabilitation, with therapy teams coordinating closely with nurses and case managers. Families praise not only the clinical results but the way therapy sessions are integrated into the day, the emphasis on returning to independence, and the way staff engage the whole family in the recovery process. The blend of PT, OT, and speech therapy, plus strong social work and activity programming, creates a recovery-focused culture that makes a real difference for those aiming to regain mobility and function.
Yet a minority of reviews raise legitimate red flags to weigh against the positives. Some families report concerns around medication management and the responsiveness of medical staff to calls, including back-and-forth with physicians. A few patients describe discharge and insurance-related friction, with notes about paperwork timing and communication gaps. Other practical drawbacks cited by reviewers include smaller, less private rooms, occasional noise, and food that isn't universally praised. A handful of commenters also flag building accessibility concerns and the need for brighter lighting or more consistent updates on medical status. Taken together, these issues are not universal, but they are persistent enough to matter for families prioritizing these specifics.
For families considering alternatives, the guidance is clear: if accessibility, private or larger rooms, and a dining program that meets particular tastes are top priorities, it's wise to compare options. If there is a need for near-constant physician availability or more predictable medical communication, or if the emphasis is on long-term, non-rehabilitative care rather than aggressive recovery, exploring other SNFs in San Francisco with stronger guarantees in those areas is prudent. Pacific Heights excels in rehab-driven transition care and discharge coordination, but the few negative experiences shared suggest that upfront diligence - touring, meeting the therapy leads and social services, and asking pointed questions about med management and discharge timelines - will pay dividends.
In sum, Pacific Heights Transitional Care Center stands out as a high-caliber, rehab-forward choice for families aiming to maximize functional recovery and smooth transitions home. It is a compelling option for those who value a responsive team, collaborative care planning, and a recovery-focused environment anchored by excellent social work and therapy services. Pros offset the occasional criticisms when measured against the facility's track record of progress, communication, and patient- and family-centered care. For the right patient, this facility represents a strong, informed bet - one that requires active family engagement and clear expectations about the medical calendar, room preferences, and dining needs to ensure alignment with individual goals. Given these factors, a guided visit with a focus on therapy teams, discharge planning, and medication processes is strongly recommended.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Continuing learning programsContinuing learning programs are important for seniors to keep their minds active, maintain cognitive function, and prevent mental decline. These programs also provide social interaction, a sense of purpose, and opportunities for personal growth and fulfillment in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Family education and support servicesFamily education and support services are crucial for seniors as they provide resources, guidance, and assistance to both the elderly individuals and their families. These services help in navigating the challenges of aging, improving communication among family members, enhancing quality of life, and ensuring that seniors receive the care and support they need to live independently and comfortably.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor patioOutdoor patios are essential for seniors as they provide a safe and peaceful space for them to enjoy the outdoors, socialize with friends and family, engage in physical activity, and soak up natural sunlight which promotes overall well-being and mental health.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Francisco International (12 miles away) Metropolitan Oakland International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Accept incoming residents on hospiceAccepting incoming residents on hospice is important for seniors because it allows them to receive specialized end-of-life care in a comfortable and supportive environment. This ensures that they can maintain their dignity and quality of life during their final days, surrounded by compassionate staff who are trained to provide the necessary medical and emotional support.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Administer insulin injectionsAdministering insulin injections is important for seniors with diabetes to help regulate their blood sugar levels and prevent complications such as heart disease, nerve damage, and blindness. Proper insulin management can also improve overall health and quality of life for older adults.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Care with behavioral issuesCare with behavioral issues is important for seniors because it ensures they receive the specialized support and attention they need to manage their unique challenges and maintain their quality of life. This type of care helps address issues such as dementia, aggression, anxiety, depression or mood swings, allowing seniors to live comfortably and safely in a senior living community. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities. Rehabilitation programRehabilitation programs are vital for seniors as they provide specialized care and therapies to help them regain independence, mobility, and overall quality of life after an injury or illness. These programs offer individualized support and services to promote recovery and prevent further decline in physical and mental health.
Same day assessmentsSame day assessments are crucial for seniors because they provide immediate insight into their needs and abilities, allowing for more timely and effective care planning. This can help address any urgent concerns or issues that may arise, ensuring seniors receive the appropriate support as quickly as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pacific Heights Transitional Care Center is an exceptional assisted living community located in the vibrant city of San Francisco, CA. With a wide range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.
The community offers various amenities to enhance the quality of life for its residents. There is a beauty salon where seniors can indulge in some pampering and grooming. Cable or satellite TV is available in each resident's room for entertainment purposes. Community operated transportation ensures that residents can easily access local destinations. A computer center allows them to stay connected with loved ones and explore the digital world. Continuing learning programs encourage intellectual stimulation and personal growth. The dining room provides delicious meals served restaurant-style, promoting social interaction among residents. Additionally, a fitness room is available for those who want to stay active and maintain their physical well-being.
Residents at Pacific Heights Transitional Care Center are fully furnished, ensuring convenience upon move-in. For recreational activities, there is a gaming room where seniors can engage in friendly competition with fellow residents. A beautiful garden and outdoor patio offer a serene environment for relaxation and enjoyment of nature. A small library provides reading materials for those seeking intellectual engagement. Telephone service is also provided so that residents can easily communicate with friends and family.
To prioritize the health and well-being of its residents, the community offers various care services. A 24-hour call system ensures immediate assistance whenever needed, while 24-hour supervision provides peace of mind to both residents and their families. The community accepts incoming residents on hospice, accommodating end-of-life care needs compassionately. Assistance with activities of daily living, such as bathing and dressing, is readily available to support independence among residents.
The dedicated staff at Pacific Heights Transitional Care Center coordinates with health care providers to ensure comprehensive care plans are implemented effectively. For individuals requiring diabetic care or insulin injections, these services are administered by trained professionals within the community. Medication management is provided to ensure the proper administration of medications and prevent any potential complications. Additionally, a mental wellness program and physical therapy services are available to support residents' overall well-being.
The community also offers various dining options to accommodate residents with special dietary restrictions. Planned day trips and scheduled daily activities are organized for the enjoyment of residents, allowing them to engage with their peers in meaningful ways. Concierge services are provided to meet any additional needs or requests from residents.
Pacific Heights Transitional Care Center benefits from its prime location within San Francisco. There are numerous cafes, parks, pharmacies, restaurants, theaters, and hospitals nearby, providing convenient access to local amenities and healthcare services.
Overall, Pacific Heights Transitional Care Center is an exceptional assisted living community that prioritizes the comfort, health, and well-being of its residents. With a range of amenities and care services tailored to individual needs, seniors can truly thrive in this vibrant San Francisco setting.
This part of San Francisco, California, offers a variety of amenities and services that cater to seniors looking for a vibrant community. With multiple pharmacies within close proximity, accessing medication is convenient. The numerous parks provide opportunities for outdoor activities and relaxation, while the nearby cafes offer cozy spots to socialize with friends. For entertainment, there are theaters showcasing the latest films and restaurants serving delicious meals. Access to quality healthcare is also readily available with physicians and hospitals located within a reasonable distance. Overall, this area combines convenience, leisure, and healthcare options that make it an attractive choice for senior living in San Francisco.
Pacific Heights Transitional Care Center is located at 2707 Pine Street, San Francisco, CA 94115 in San Francisco County, California
Pacific Heights Transitional Care Center on seniors.fyi includes 6 photos including images showing healthcare, interior, wheelchair, caregiver, waiting area, outdoors, building, facility, and more.
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