Central Gardens in San Francisco, CA
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Information last verified:
1355 Ellis Street, San Francisco, CA 94115
For more information about senior living options: (844) 490-3973
The facility is praised as a great nursing and post-acute facility with caring, attentive staff. Nora is described as incredibly attentive, compassionate, and dedicated to her patients. The physical therapy team is fantastic and helps patients regain mobility quickly. The staff are consistently friendly, accommodating, and professional. The environment is clean, warm, and welcoming, with a home-like feel. The care team goes above and beyond to ensure patient comfort and safety. Jerilee Velasco is noted for making the admissions process smooth and supportive. Marquesha is highlighted as kind, helpful, and attentive to patients' needs. The facility is commended for its strong COVID-19 precautions and safety measures. Families report peace of mind knowing their loved ones are in good hands.
The facility reportedly has a 40–60 minute wait for call lights. Nurses and CNAs are said to work double shifts. Patients are frequently yelled at by staff. Staff are described as having negative attitudes when turning patients and lacking proper body mechanics. Patients are rushed to use the restroom and left in soiled diapers to fit a rotation. The facility is described as run-down and dirty, with roaches present. Lab results are never communicated to patients; they are simply given new medications. Complaints are met with attitudes and rude comments from staff. A staff member allegedly refused to assist a choking patient, saying, “you’re not my patient today.”Central Gardens Post Acute in San Francisco is best suited for families prioritizing strong rehabilitative services delivered by a passionate frontline team and a facility that feels homey, personal, and approachable. It works well for residents who respond to hands-on rehab, PT and OT that can restore mobility and independence, and for families who value advocates who stay closely connected with loved ones’ care, such as dedicated social workers and care coordinators. In other words, this community is ideal when the primary goal is meaningful recovery supported by compassionate staffing, even if some operational rough edges are present.
Alternatives should be considered by families where reliability of response times, flawless cleanliness, and consistently seamless management are nonnegotiables. If alarm calls routinely go unanswered for extended periods, or if there is a hard requirement for pristine, modernized rooms and private bathrooms, exploring other options may prevent frustration. Similarly, families that cannot tolerate staff turnover, documented communication gaps, or frequent management turnover should compare facilities with rock-solid complaint resolution and a proven track record of stable leadership.
The strongest positives at Central Gardens orbit around the staff and the rehabilitative program. Families repeatedly praise nurses, CNAs, and, crucially, the therapy team for their dedication, skill, and willingness to go the extra mile. Instances of outstanding advocacy and communication from Cynthia and Nora Im, Jerilee Velasco, and Marquesha stand out as counterweights to broader process concerns, helping families feel informed, supported, and hopeful about recovery goals. The therapy program emerges as a core strength, delivering tangible gains in mobility and independence that many residents and families acknowledge as transformative.
Yet the reality isn’t uniformly favorable. The most persistent concerns center on staffing load and responsiveness, with repeated reports of long call-light waits, infrequent bedside care, and gaps in follow-through on medical questions. Several reviews describe aging infrastructure, cluttered or shared patient rooms, and even pest issues in the past, underscoring a facility still navigating upgrades and consistent maintenance. Management and consistency in care also surface as divisive themes: for every devoted clinician, a few critics accuse leadership of poor decision-making and uneven enforcement of safety and cleanliness standards. Weighing these contrasts, the pros, especially rehab outcomes, approachable staff, and reliable advocacy, often mitigate some risk, but they do not erase the potential for frustration if oversight and daily operations falter.
For families weighing a decision, practical steps anchor an informed choice. Schedule a tour and specifically request to observe therapy sessions, meal service, and housekeeping routines, while asking direct questions about nurse-to-patient ratios, call-light protocol, and timelines for resolving concerns. Inquire about current remodeling progress and how upgrades may alter patient rooms, shared facilities, and common areas. Talk with admissions about how they track and communicate changes in care plans, medication changes, and discharge coordination. Finally, assess whether the presence of standout staff members, who can serve as care advocates, meets your expectations for ongoing oversight and issue resolution.
Overall, Central Gardens Post Acute is a compelling option for families prioritizing meaningful rehabilitation and compassionate, engaged staff who consistently show up for residents. It is less ideal for those who require near-perfect cleanliness, absolute consistency in response times, and unassailable management stability. The facility’s ongoing upgrades and the remarkable work of particular team members create a foundation for positive outcomes, but potential residents must be prepared to navigate occasional soft spots in operations. When rehabilitation is the priority and a trusted care advocate can be relied upon, Central Gardens can be a strong, well-considered choice among San Francisco post-acute options.
92 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Francisco International (12 miles away) Metropolitan Oakland International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Central Gardens is an assisted living community located in the heart of San Francisco, CA. Our community offers a wide range of amenities and care services to ensure our residents' comfort, convenience, and well-being.
Residents at Central Gardens can enjoy the convenience of having a beauty salon on-site, where they can get pampered and feel their best. Our spacious apartments are fully furnished and equipped with cable or satellite TV, ensuring that residents have access to their favorite shows and entertainment. We also provide housekeeping services to maintain a clean and tidy living environment.
Our community-operated transportation service makes it easy for residents to get around the city. Whether it is for shopping trips or social outings, residents can rely on our transportation arrangements. We also offer transportation to doctors' appointments, ensuring that residents can easily access the medical care they need.
For those who enjoy staying connected online, we provide Wi-Fi/high-speed internet access throughout the community. Residents can stay connected with loved ones or simply browse the internet at their convenience. In addition, we have a computer center where residents can use computers for various purposes.
At Central Gardens, we believe in promoting physical well-being. We have a fitness room where residents can engage in exercise programs tailored to their needs and abilities. Our wellness center also provides mental wellness programs to support emotional health.
Meals at Central Gardens are restaurant-style dining, offering delicious and nutritious options prepared by our experienced chefs. We accommodate special dietary restrictions and offer diabetes diets to ensure that all residents receive meals that meet their specific needs.
Our community offers a variety of activities to keep residents engaged and entertained. From concierge services to help plan day trips to resident-run activities and scheduled daily activities, there is always something exciting happening at Central Gardens.
Located in San Francisco, our community is surrounded by numerous cafes, parks, pharmacies, restaurants, theaters, and other amenities. Residents have easy access to these establishments for leisurely outings or to meet their daily needs.
At Central Gardens, our dedicated staff provides 24-hour supervision and assistance with activities of daily living. We assist residents with bathing, dressing, transfers, and medication management. Our goal is to ensure that each resident receives the care and support they need while maintaining their independence.
Central Gardens is a vibrant and welcoming community where residents can enjoy a fulfilling and enriching lifestyle. Contact us today to learn more about how we can cater to your loved one's specific needs and preferences in assisted living.
Central Gardens is located at 1355 Ellis Street, San Francisco, CA 94115 in San Francisco County, California
Central Gardens on seniors.fyi includes 8 photos including images showing interior, landscaping, decor, exercise equipment, windows, minimalist, palm trees, building, and more.
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Interior
Decor
Building
Windows
Landscaping
Bathroom
Exercise Equipment
Healthcare
