Del Rosa Villa

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Del Rosa Villa

2018 North Del Rosa Avenue, San Bernardino, CA 92404

For more information about senior living options: (844) 490-3973

2.8 from 8 reviews
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Skilled Nursing Facility

Overall Review of Del Rosa Villa

Pros

  • pro The staff at the facility treated some residents well, providing friendly and attentive service.
  • pro The food served at the facility was described as good by at least one resident.
  • pro Del Rosa Villa has undergone updates and improvements under new ownership, including a larger therapy room and outdoor therapy patio.
  • pro During a recent visit, the atmosphere in Del Rosa Villa was noted to be positive and upbeat, with staff and residents engaging happily.
  • pro The gated grounds of the facility feature nice landscaping and dedicated visiting areas for families, contributing to a pleasant environment.
  • pro The rooms were reported as clean and free from significant odors during visits.

Cons

  • pro The facility's staff, particularly Supervisor Cardenas, displayed a lack of compassion and neglect towards patients, leading to inadequate care and unaddressed needs.
  • pro Communication with the facility was dreadful, with long hold times and calls not being returned, leaving families uninformed about their loved ones' conditions.
  • pro Some staff members do not care about the patients' well-being, resulting in delayed responses to urgent calls for help.
  • pro The environment appeared dirty and unwelcoming, contributing to an overall negative atmosphere for residents.
  • pro There were serious concerns regarding the treatment of patients, including instances of neglect that led to health issues like bed sores and missed meals.

Review

The reviews of various experiences at a healthcare facility, particularly Del Rosa Villa, reveal a spectrum of perspectives that depict the challenges and improvements within the establishment. Overall, there is a significant divide between those who praised their stay and others who voiced serious concerns regarding care and management. This dichotomy highlights both the successes and failures of the facility.

On one hand, some visitors had positive experiences during their stays. They noted that staff members were friendly, attentive, and frequently checked in on patients. One reviewer emphasized how their loved one was treated well, enjoyed good food, and overall had a pleasant experience—highlighting that not only did they feel cared for but also appreciated the quality of service offered by the staff. This positive feedback suggests a commendable effort from certain staff members to provide compassionate care.

Conversely, other reviews paint a troubling picture of neglect and inadequate support within the facility. A particularly alarming account detailed an elderly woman’s experience characterized by severe lapses in basic care. The family expressed outrage over how their loved one was not assisted properly with meals or personal hygiene needs due to heavy sedation for pain management, leaving her unable to eat for days. Instances of delayed responses to call buttons were highlighted as unsafe; family members reported waiting up to 30 minutes for someone to respond while in distress.

Further complicating these accounts are complaints about communication—or lack thereof—from facility administration. Families reported being placed on hold for extended periods when trying to reach out for updates on their loved ones’ wellbeing. Frustration mounted as calls went unreturned and family members reported feeling left in the dark about critical information like bed sores or missed meals. This breakdown in communication underscores a systemic issue affecting family relations with caregivers at Del Rosa Villa.

In stark contrast, another review described recent renovations made under new ownership that transformed the atmosphere of Del Rosa Villa into an inviting environment with improved facilities such as an outdoor therapy patio and an expansive therapy room. The upbeat interactions among staff and residents painted a hopeful picture of what could be achieved within this previously criticized space—a clear indication that progress is being made despite past grievances.

Additionally, some visitors remarked on aspects of the physical site itself—the grounds appeared pleasant with gardens designed for family visits—but inside was described as old and somewhat dingy despite cleanliness efforts being visible in patient rooms. While some areas demonstrated activity—especially around rehabilitation services—others reflected less engagement among residents who seemed either too lethargic or isolated in hallways.

Ultimately, the mixed reviews surrounding Del Rosa Villa resonate deeply with families navigating care decisions for their loved ones. While there are clear signs of improvement driven by new management initiatives catering toward enhancing patient experience and satisfaction; serious concerns about previous neglect remain potent reminders that changes must continue at all levels—from nursing practices to administrative policies—to ensure every resident receives not just adequate care but dignified treatment befitting their humanity.

Features

Housing

  • 104 resident community capacity 104 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (21 miles away) Ontario International (21 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Del Rosa Villa is a vibrant assisted living community located in the heart of San Bernardino, CA. With a wide range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.

Our community is designed to provide convenience and comfort to our residents. We offer an on-site beauty salon for those looking for some pampering, as well as cable or satellite TV for entertainment options. For transportation needs, we have both community-operated transportation and transportation arrangement services available. Our computer center allows residents to stay connected with loved ones and access the internet at their convenience.

Delicious meals are prepared by our talented culinary team in our dining room, providing restaurant-style dining experiences. Special dietary restrictions are accommodated to ensure that each resident's nutritional needs are met. Additionally, private bathrooms provide added privacy and convenience for our residents.

We understand the importance of maintaining physical fitness and mental wellness, which is why we offer a fitness room and wellness center on-site. Residents can participate in fitness programs or engage in planned day trips to explore the surrounding area. For those seeking intellectual stimulation, our small library offers a quiet space for reading or research.

Care services at Del Rosa Villa are tailored to meet individual needs. Our compassionate staff is available 24/7 with a 24-hour call system and supervision to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that medications are taken timely and correctly.

Our location offers convenient access to various amenities nearby. There are three cafes within close proximity where residents can enjoy coffee or socialize with friends. Pharmacies are easily accessible for medication needs, along with physicians' offices for medical appointments. Numerous restaurants provide diverse dining options for those looking to dine out occasionally.

At Del Rosa Villa, we strive to create an active and engaging community where residents can thrive in their later years while receiving the care they need. Come visit us today!

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Nearby Places of Interest

Physicians

  • California Eye Specialists (1.4 miles)
  • Palm Imaging Institute (1.4 miles)
  • San Bernardino Eye Specialists (1.5 miles)
  • Primary Care Medical Group of Inland Empire (2.1 miles)
  • Jo David DDS (2.3 miles)
  • Bolivar Family Medical Clinic (3 miles)
  • Yukom Patient Group (3.3 miles)

Hospitals

  • Vantage Oncology (1.4 miles)
  • San Bernardino Medical Group (1.6 miles)
  • Pacific Park Convalescent Center of San Bernardino (4.1 miles)
  • Mountain View Surgery Center (4.9 miles)
  • Loma Linda Ambulatory Care Center (5.2 miles)
  • Jerry L Pettis Memorial (5.8 miles)

Restaurants

  • Serrano Vista Cafe (1.7 miles)
  • Rock & Brews (1.7 miles)
  • George Lopez’s Chingon Kitchen (1.7 miles)
  • Orchid Thai Restaurant (2.6 miles)
  • Panda Express (3.1 miles)
  • McDonald's (3.2 miles)
  • McDonald's (3.3 miles)

Pharmacies

  • Family Pharmacy (1.9 miles)
  • Diamond Collective 20 Cap (2.5 miles)
  • CVS Pharmacy (3.4 miles)
  • Walgreens (3.4 miles)
  • Rite Aid (3.6 miles)
  • Cbc Community Pharmacy (3.8 miles)
  • Don's Drugs (3.8 miles)

Cafes

  • Viva La Boba (3 miles)
  • Starbucks (3.4 miles)
  • Starbucks (4.5 miles)
  • Starbucks (5.1 miles)
  • Starbucks (6.5 miles)
  • The Coffee Bean and Tea Leaf (6.5 miles)
  • Stell Coffee & Tea Company (6.5 miles)

Theaters

  • Regal San Bernardino & RPX (3.1 miles)
  • Mountain Grove 16 (4.9 miles)
  • Studio Movie Grill (6.5 miles)

Transportation

  • San Bernardino Transit Center (3.4 miles)
  • The Colton Diamonds (6.3 miles)

Places of Worship

  • Packinghouse Church (4.6 miles)
  • Crosswalk Church (4.9 miles)
  • National Association of Seventh Day Adventist Dentists (5.8 miles)
  • The Labyrinth At Memorial Chapel. University Of Redlands (6.9 miles)

Parks

  • Leonard Bailey Park (6.4 miles)
  • Brookside Park (6.6 miles)

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