Del Rosa Villa in San Bernardino, CA
Save2018 North Del Rosa Avenue, San Bernardino, CA 92404
For more information about senior living options: (844) 490-3973
The staff are friendly, caring, and consistently attentive to residents' needs. The activities department provides a wide range of engaging activities and outings, keeping residents busy and entertained. The facility is clean, well-maintained, and odor-free, with reliable laundry and housekeeping. The therapy team is encouraging, upbeat, and effective at helping residents regain independence. The kitchen and dietary staff communicate dietary needs clearly and offer good meal options. The administration and front desk are compassionate, professional, and helpful. Families express gratitude and describe Del Rosa Villa as a welcoming, home-like environment. Positive improvements under new ownership include updated therapy spaces and a more upbeat atmosphere. Specific caregivers like Leila Nader and Fang are praised for their courteous, attentive care. The laundry staff, such as Vanessa Villela, ensure clothes are labeled, safe, and never lost.
They describe gross negligence, with call lights unanswered for long periods, leaving residents in distress and at risk. They claim residents were neglected, starved, and left in dirty diapers for hours. They say the staff are rude, disorganized, and unresponsive to calls for help. They allege the administration is ineffective or a joke, with slow communication and delays in care decisions. They assert patients were pumped full of drugs to silence and ignore them. They report a family member died after stay due to dehydration and delayed medical attention, with poor family communication. They describe the facility as old, dingy, and poorly maintained with outdated equipment. They warn others not to bring loved ones there, citing repeated negative experiences and lack of improvements.Del Rosa Villa in San Bernardino is best suited for families seeking an active, rehab-focused environment where residents can participate in a robust activities program and receive hands-on nursing and therapy care. The community tends to work well for those who want regular interaction with CNAs and therapists, a lively calendar of outings and events, and a facility that feels like a busy, caring hub rather than a quiet hospital ward. It can be a strong fit for seniors who value visible effort from the care team, especially in rehabilitation, social engagement, and daily support.
Consider alternatives for families prioritizing consistent, uniformly high bedside care and rapid responsiveness to emergencies or call lights. Several reviews flag concerns about variability in frontline responsiveness, communication gaps with administration, and instances of perceived neglect. For loved ones who require near-instant attention, unwavering reliability across shifts, or meticulous skin and hygiene care, the risk-reward balance at Del Rosa Villa may tilt toward other options with steadier track records in patient safety and family communication.
The strongest positives here center on the nerve center of daily life: activities and rehab. The activity department is repeatedly praised for sustaining engagement, with staff like Marketa, Ty, Dawn, and others delivering a steady stream of events, social moments, and practical support - whether it's shopping trips, casino outings, or in-room assistance with packages. The therapy and nursing teams are described as capable and empathetic by many residents and families, with notable recoveries attributed to dedicated physical therapy that helps patients regain mobility and independence. Cleanliness and food receive consistent compliments in many reviews, reinforcing a sense of dignity and normalcy during recovery.
Yet the file of criticisms cannot be ignored. A sizable cluster of reviews depicts delayed call lights, slow nurse responses, and administration that feels slow to communicate or difficult to reach. Some families recount dehydration, bedsores, unanswered needs, or abrupt changes in care that left them unsettled about safety. Statements range from "not the best experience" to "grossly negligent," underscoring real concerns about reliability and accountability. A number of distressed relatives describe confrontations with staff, inconsistency in care quality, and experiences that undermine confidence in the facility's ability to safeguard loved ones on a daily basis. This echoes a broader caution that not all shifts, units, or days may deliver the same standard of care.
These pros and cons do not exist in isolation. When rehabilitation and social programming are the anchor, Del Rosa Villa can produce excellent short-term outcomes, with residents returning home stronger and more capable. Positive experiences frequently accompany a perception of genuine warmth from frontline staff, with therapy staff and CNAs delivering tangible gains. However, that upside can be overshadowed by the negatives when call bells go unanswered, critical needs aren't promptly addressed, or families feel left in the dark about a loved one's condition. The recent mention of new ownership and remodel efforts is encouraging, suggesting a trajectory toward improved consistency, but potential residents should verify current operations and day-to-day reliability before committing.
For families weighing the decision, proactive due diligence is essential. Seek a candid briefing on current staffing levels, shift coverage, and typical call-light response times. Request to meet the therapy lead and several floor nurses to gauge responsiveness and consistency. Review recent state survey findings, if available, and observe a tour with a focus on hygiene, meal service, and the tone of interactions between staff and residents. Ask for clear discharge planning timelines and the mechanism for updating families between visits. In short, Del Rosa Villa can be a compelling choice for rehab-forward care and social vitality, provided a family confirms that the current operations and leadership align with their expectations for safety, communication, and steady, compassionate care.
Ultimately, Del Rosa Villa is a practical, sometimes excellent fit for families prioritizing active rehabilitation, engaging programming, and a warm, person-centered atmosphere. It is not the default choice for those who demand flawless day-to-day reliability and transparent, consistently attentive care at every hour. If those criteria are non-negotiable, it is prudent to compare other nearby options, or insist on a trial period with stringent benchmarks for call-response times, daily safety checks, and open family communications. The right fit hinges on clarity about current leadership, staffing stability, and the facility's proven ability to translate activity and therapy into durable improvements for each resident.
104 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Del Rosa Villa is a vibrant assisted living community located in the heart of San Bernardino, CA. With a wide range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.
Our community is designed to provide convenience and comfort to our residents. We offer an on-site beauty salon for those looking for some pampering, as well as cable or satellite TV for entertainment options. For transportation needs, we have both community-operated transportation and transportation arrangement services available. Our computer center allows residents to stay connected with loved ones and access the internet at their convenience.
Delicious meals are prepared by our talented culinary team in our dining room, providing restaurant-style dining experiences. Special dietary restrictions are accommodated to ensure that each resident's nutritional needs are met. Additionally, private bathrooms provide added privacy and convenience for our residents.
We understand the importance of maintaining physical fitness and mental wellness, which is why we offer a fitness room and wellness center on-site. Residents can participate in fitness programs or engage in planned day trips to explore the surrounding area. For those seeking intellectual stimulation, our small library offers a quiet space for reading or research.
Care services at Del Rosa Villa are tailored to meet individual needs. Our compassionate staff is available 24/7 with a 24-hour call system and supervision to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that medications are taken timely and correctly.
Our location offers convenient access to various amenities nearby. There are three cafes within close proximity where residents can enjoy coffee or socialize with friends. Pharmacies are easily accessible for medication needs, along with physicians' offices for medical appointments. Numerous restaurants provide diverse dining options for those looking to dine out occasionally.
At Del Rosa Villa, we strive to create an active and engaging community where residents can thrive in their later years while receiving the care they need. Come visit us today!
Del Rosa Villa is located at 2018 North Del Rosa Avenue, San Bernardino, CA 92404 in San Bernardino County, California
Del Rosa Villa on seniors.fyi includes 5 photos including images showing bedroom, windows, rehabilitation, healthcare, gazebo, exercise equipment, outdoor, patio, and more.
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