Country Villa Hacienda Healthcare Center

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  • Interior

    A person wearing a mask and hat sits indoors near a plant.
  • Building

    A long, well-lit hallway with a wooden floor and decorative elements.
  • Architecture

    A residential house featuring a red tile roof and palm trees under a clear blue sky.
  • Windows

    A bright and airy dining space featuring a red tablecloth, stylish chairs, and ample natural light from large windows.
  • Landscaping

    A sunny outdoor patio with tables, chairs, and greenery under shaded coverings.
  • Outdoor

    A serene outdoor patio area featuring a decorative fountain and shaded seating.
  • Lobby

    A modern waiting area featuring minimalistic furniture and a large wall clock.
  • Outdoor Seating

    A tranquil courtyard featuring a fountain, vending machine, and outdoor seating under a blue awning.
  • Grass

    A serene courtyard featuring well-maintained grass and shrubs, surrounded by buildings under a clear sky.
  • Waiting Area

    A modern waiting area featuring black chairs, a round coffee table, and decorative plants.
  • Staircase

    A welcoming lobby area featuring a reception desk and stairs, complemented by modern furnishings and decor.

Country Villa Hacienda Healthcare Center

1311 East Date Street, San Bernardino, CA 92404

For more information about senior living options: (844) 490-3973

3 from 4 reviews
5 stars
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4 stars
1
3 stars
2
2 stars
1
1 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Country Villa Hacienda were described as nice, funny, and hard workers who helped residents get back on their feet after being in the hospital.
  • pro Many found the food to be good and enjoyed the comfortable rooms during their stay.
  • pro Physical therapy services received positive feedback for being great.
  • pro Social workers Cathy and Nate were recognized for their genuine care for patients.
  • pro Most staff members were noted to be friendly and checked in regularly with residents.
  • pro Residents appreciated the cleanliness maintained by the housekeeping staff.

Cons

  • pro The food was sometimes served cold, and staff did not ensure patients were eating.
  • pro Most of the staff were not pleasant, with only a few exceptions.
  • pro The nursing staff contributed to cluttered rooms despite the housekeeping staff keeping them clean.
  • pro There was little offered to occupy patients' time during their stay.
  • pro Staffing issues led to delays in timely care for patients, as evidenced by a grandmother not being changed promptly.
  • pro A wheelchair belonging to a patient was lost for two weeks due to poor management of personal items.
  • pro It was difficult to get someone's attention for information and assistance, indicating a lack of efficient communication and organization at the facility.
  • pro The location of the facility was hard to find, situated in an area that was not very appealing.

Review

The experiences shared by various individuals regarding rehabilitation facilities reveal a mixture of satisfaction and concern, showcasing the complexities of care within such environments. From food quality and staff interactions to the challenges faced in personal item management, these reviews provide an insightful overview of what patients and their families might encounter during their stay.

One recurring theme among the reviewers is the inconsistency in food quality and service. Several individuals noted that meals were sometimes served cold or not delivered promptly to ensure that patients were eating properly. This lack of attentiveness can be particularly disheartening for those recovering from medical procedures or illnesses, as nutrition plays a vital role in recovery. While some praised the food as generally good, others felt let down by the overall dining experience. The importance of mealtime engagement was highlighted, indicating a desire for better communication between staff and patients to enhance this aspect of care.

Interactions with staff members drew mixed reactions across the reviews. While many acknowledged some staff members as pleasant and friendly, others encountered unhelpful or indifferent attitudes from various personnel—particularly nursing staff who appeared overwhelmed or overworked due to staffing shortages. These situations contributed to feelings of neglect among residents, exemplified by one reviewer’s concern over timely care for their grandmother, who unfortunately developed a rash due to insufficient attention from caregivers. Such issues underline the critical need for adequate staffing levels to ensure all residents receive the high-quality care they deserve.

Despite facing challenges with certain aspects of care, there were also several positive notes about specific personnel within these facilities. For instance, physical therapy services received high praise from one reviewer who experienced remarkable progress through rehabilitation efforts. Additionally, social workers Cathy and Nate were described as exceptionally caring individuals whose dedication made a significant impact on patient experiences. This sentiment reflects that while systemic improvements are needed in staffing levels and processes, individual healthcare professionals still play a crucial role in creating positive interactions and outcomes for residents.

The cleanliness of living quarters was another point acknowledged throughout these reviews; housekeeping staff generally maintained tidy rooms conducive to comfort during recovery periods. However, complaints arose regarding how nursing staff contributed to cluttered spaces, pointing towards potential lapses in organized care practices that could further complicate recovery environments. The duality of this feedback indicates areas where nursing practices could be improved alongside ongoing efforts by housekeeping teams.

In terms of recreational activities and patient engagement options, reviewers expressed disappointment at the limited offerings available within facilities. A lack of stimulating activities can lead to boredom—a detrimental factor for those working towards rehabilitation goals—meaning facilities may need to invest more effort into creating engaging programs or opportunities for socialization among residents. On a more positive note, some visitors fondly recalled bonding over games like dominoes with family members while receiving consistent check-ins from attentive staff during visits.

Lastly, logistical challenges posed additional difficulties for families considering these types of facilities for loved ones requiring assistance after serious health events. One visitor remarked on difficulty obtaining information promptly and noted concerns about location accessibility along with limited parking space at certain establishments—factors which could deter prospective clients from selecting such places ultimately impacting admissions rates negatively based on convenience alone.

In conclusion, while experiences varied significantly across different individuals’ stays at these rehabilitation facilities—including disparities noted in service quality related primarily but not solely linked back down toward understaffing—the overarching sentiment remains clear: There exists both triumphs worthy celebrating amidst setbacks demanding focused attention if comprehensive improvement can ever be achieved holistically moving forward.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (20 miles away) Ontario International (20 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Country Villa Hacienda Healthcare Center in San Bernardino, CA is an assisted living community that offers a variety of amenities and care services to meet the needs of its residents. The community provides a comfortable and welcoming environment for individuals who require assistance with activities of daily living.

Residents can enjoy the convenience and luxury of on-site amenities such as a beauty salon, computer center, gaming room, small library, fitness room, and wellness center. They can also relax and socialize in the beautiful outdoor spaces and gardens. The community offers fully furnished accommodations with private bathrooms and Wi-Fi/high-speed internet access.

Care services provided at Country Villa Hacienda Healthcare Center include 24-hour call system and supervision to ensure the safety and well-being of residents. Assistance is available for activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration of medications. The community has a mental wellness program to support residents' emotional well-being.

Dining at Country Villa Hacienda Healthcare Center is flexible to accommodate special dietary restrictions. Residents can enjoy delicious meals prepared by the staff in a restaurant-style dining area. Concierge services are available to assist with any additional needs or requests.

The community offers a range of activities designed to promote physical fitness, socialization, and engagement. Fitness programs are available for residents who want to stay active, while planned day trips provide opportunities for exploration and enjoyment. Resident-run activities allow individuals to pursue their interests within the community. Scheduled daily activities keep residents entertained and engaged.

Country Villa Hacienda Healthcare Center is conveniently located near various amenities such as cafes, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals.

Overall, Country Villa Hacienda Healthcare Center provides exceptional assisted living care in a comfortable and enriching environment where residents can thrive physically, mentally, and socially.

Nearby Places of Interest

Physicians

  • California Eye Specialists (1 miles)
  • Palm Imaging Institute (1.1 miles)
  • San Bernardino Eye Specialists (1.3 miles)
  • Primary Care Medical Group of Inland Empire (1.9 miles)
  • Jo David DDS (2 miles)
  • Yukom Patient Group (2.9 miles)
  • Bolivar Family Medical Clinic (3 miles)

Hospitals

  • Vantage Oncology (1.1 miles)
  • San Bernardino Medical Group (1.4 miles)
  • Pacific Park Convalescent Center of San Bernardino (3.8 miles)
  • Mountain View Surgery Center (5.4 miles)
  • Loma Linda Ambulatory Care Center (5.7 miles)
  • Jerry L Pettis Memorial (6.3 miles)

Restaurants

  • Serrano Vista Cafe (1.8 miles)
  • Rock & Brews (1.8 miles)
  • George Lopez’s Chingon Kitchen (1.8 miles)
  • Orchid Thai Restaurant (3.1 miles)
  • In-N-Out Burger (3.3 miles)
  • Amapola Rico Taco (3.4 miles)
  • Panda Express (3.6 miles)

Pharmacies

  • Family Pharmacy (1.9 miles)
  • Diamond Collective 20 Cap (2.5 miles)
  • Rite Aid (3 miles)
  • Cbc Community Pharmacy (3.5 miles)
  • Don's Drugs (3.8 miles)
  • CVS Pharmacy (3.8 miles)
  • CVS Pharmacy (3.9 miles)

Cafes

  • Viva La Boba (3.1 miles)
  • Starbucks (3.4 miles)
  • Starbucks (4.9 miles)
  • Starbucks (5.7 miles)
  • Starbucks (7 miles)
  • The Coffee Bean and Tea Leaf (7 miles)
  • Stell Coffee & Tea Company (7 miles)

Theaters

  • Regal San Bernardino & RPX (3.1 miles)
  • Mountain Grove 16 (5.5 miles)
  • Studio Movie Grill (7.1 miles)

Transportation

  • San Bernardino Transit Center (3.5 miles)
  • The Colton Diamonds (6.4 miles)

Places of Worship

  • Packinghouse Church (5.1 miles)
  • Crosswalk Church (5.4 miles)
  • National Association of Seventh Day Adventist Dentists (6.2 miles)

Parks

  • Leonard Bailey Park (6.9 miles)
  • Brookside Park (7.1 miles)

Frequently Asked Questions

Where is Country Villa Hacienda Healthcare Center?
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