Community Hospital of San Bernardino

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Community Hospital of San Bernardino

Information last verified:

1805 Medical Ctr Drive, San Bernardino, CA 92411

For more information about senior living options: (844) 490-3973

4.5 from 110 reviews
5 stars
90
4 stars
6
3 stars
3
2 stars
3
1 stars
8

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Top 5% Senior Living Community in 2026

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Overall Review of Community Hospital of San Bernardino

Pros

  • pro The staff were very professional and kind.
  • pro The care was excellent.
  • pro All staff members were friendly and very professional.
  • pro The care and concern for patients' health was excellent, and the staff did their best to help.
  • pro Alex was extremely patient, friendly, and compassionate.
  • pro The hospital offers compassionate care, friendly staff, and clean facilities.
  • pro The doctors were very knowledgeable and the staff were excellent.
  • pro The ER team took very good care, the nurses were great, and Dr. Sims was wonderful and informative.
  • pro Nurse Moon was terrific, answering questions and reassuring the patient.
  • pro Pre-op testing was efficient and caring.
  • pro Rosa was very kind and attentive.
  • pro Dr. Lee has been wonderful from the beginning.

Cons

  • pro The waiting room was dirty with food and soda everywhere.
  • pro They wouldn’t visit again.
  • pro Rusty water was coming out of the bathroom pipes and was being used in the feeding bag.
  • pro The hospital showed zero empathy and did not seem to prioritize patient health.
  • pro The PA was very rude and did not provide information, leaving the patient in pain for hours.
  • pro The emergency room was dirty, the receptionist was rude, and there was favoritism toward patients.
  • pro They were misdiagnosed, given wrong medications, and sent to another facility.
  • pro The results were not theirs.

Review

This community is best suited for families that prioritize human-centered acute care delivered with professionalism and warmth, and who value a multilingual, respectful bedside experience. It fits well for patients needing prompt ER intake, routine medical-surgical care, and post-operative recovery within a system that emphasizes compassionate communication and attentive nursing. Visitors repeatedly highlight friendly, courteous staff, efficient pre-op coordination, and a clean, organized environment. For families seeking reassurance that a hospital team will treat their loved one with dignity, this facility consistently delivers a welcoming, patient-focused ethos, underscored by strong bedside manners from nurses, physicians, and admitting staff. In short, it is a solid choice for those who want reliable, personable care in a community hospital setting where the human touch matters as much as the clinical outcome.

Those who may want to consider alternatives are typically comparing cost transparency, specialty breadth, or long-term reliability in discharge planning. Several reviews flag the potential for high out-of-pocket expenses and complex billing, with instances of substantial charges and requests for itemized statements. For patients with orthopedic or highly specialized needs, the experience can hinge on the availability and cost of external specialists, rather than in-house capabilities. A few reviews describe communication gaps around discharge instructions or test results, and while many staff members shine, there are isolated cases of perceived indifference or delays. Families that must tightly manage bills, or who need very clear, proactive discharge planning and transitions to post-acute care, may find value in comparing pricing structures and obtaining written care plans before proceeding.

The main pros, professionalism, compassion, and rapid, organized care, often offset the more troubling notes in the reviews. Across dozens of comments, the care teams emerge as respectful, patient-centered, and capable. The ER experience is frequently described as fast and efficient, with multiple patients praising quick assessment and attentive clinicians. Pre-op processes are lauded for their centralization and efficiency, with nurses like Moon and Rosa cited for their kindness and reassurance, and anesthesiologists and surgeons commended for clear communication and competence. The post-op and recovery phases receive similarly strong marks whenever staff remember the patient as a person, providing reassurance, thoughtful attention, and practical guidance for aftercare. Cleanliness and a generally well-maintained facility further reinforce a sense of safety and dignity during a stressful time.

However, certain cons surface with enough consistency to require serious consideration. A subset of reviewers recount long ER wait times, with patients feeling left in limbo or lacking timely information about next steps. While several staffers are praised for empathy, others report gaps in communication or perceived dismissiveness, including at moments of high distress. Billing and cost transparency appear as a recurring concern, with some patients perceiving overcharges or unclear itemization that complicates financial planning. A few reviews describe discharge planning as hurried or insufficiently coordinated, leading to confusion about medications, follow-up appointments, or post-acute needs. There are occasional critiques about environmental or service gaps, such as misdirected guidance during visits or uneven experiences with non-English-speaking staff in high-stress moments. Taken together, these issues temper the otherwise strong clinical reputation and underscore the need for careful, proactive sourcing of information before care episodes.

On balance, the experience across departments paints a picture of a hospital that earns trust through people more than processes alone. ER care is repeatedly described as swift and competent, with patients feeling seen and supported at their most vulnerable. In pre- and post-operative phases, the care teams display a consistent commitment to clear explanations, steady hands, and compassionate presence, qualities that calm anxiety and improve recovery trajectories. Language access and cultural responsiveness, especially Spanish-language support in reception and routine interactions, emerge as meaningful strengths for families navigating admissions and visits. Clean facilities, orderly procedures, and a culture of respect further bolster confidence that, when possible, this is a place where a patient’s dignity remains central to every decision.

For families weighing this hospital against alternatives, the smart move is to align expectations with priorities: prioritize quick, human-centered acute care and robust bedside support, and the experience largely justifies the investment of time and, in some cases, money. Prioritize transparent pricing, explicit discharge plans, and consistent communication, and the decision becomes more nuanced. Prospective patients should consider arranging a tour or meeting with a discharge planner to map out anticipated care paths, costs, and post-acute arrangements. If orthopedic directives, extensive imaging, or high-cost procedures are anticipated, it is prudent to obtain cost estimates from the facility and compare them with regional benchmarks. In the end, this community delivers dependable, compassionate care that many families will value deeply; the key is to enter with clear questions, particular expectations about discharge and billing, and a plan to leverage the staff’s evident strengths while mitigating the areas where experiences diverge.

Features

Housing

  • 88 resident community capacity 88 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (17 miles away) Ontario International (17 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Community Hospital of San Bernardino in San Bernardino, CA offers a range of amenities and care services to ensure a comfortable and fulfilling living experience for its residents. The community features a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, and a fitness room. The living spaces are fully furnished and equipped with private bathrooms, allowing residents to maintain their privacy while enjoying the convenience of assisted living.

Additionally, the community offers various recreational facilities such as a gaming room, garden, small library, and wellness center. Residents can engage in leisure activities at their own pace and preferences. Wi-Fi/high-speed internet is also available throughout the premises to keep residents connected with their loved ones.

Care services provided by the Community Hospital of San Bernardino include 24-hour call system and supervision for added security and peace of mind. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive their prescribed medications on time.

The dining experience at the community is tailored to accommodate special dietary restrictions. The kitchenette allows for meal preparation and service according to specific dietary needs including diabetes diets. Additionally, concierge services are available to residents for any assistance they may require.

Residents can enjoy an array of activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by the community. This ensures that there are opportunities for socialization, engagement, and entertainment within the community.

The Community Hospital of San Bernardino is conveniently located near various amenities such as cafes, pharmacies, physicians' offices, restaurants,and theaters. Transportation arrangements are made both for non-medical purposes as well as doctor's appointments further adding convenience to residents' lives. With several hospitals nearby,the residents have quick access to medical care when needed.

Overall,the Community Hospital of San Bernardino provides an ideal assisted living community that combines quality care, ample amenities, and a vibrant social environment to promote the well-being and satisfaction of its residents.

Nearby Places of Interest

Physicians

  • Kohut Psychiatric Associates (0.1 miles)
  • Yukom Patient Group (0.7 miles)
  • Jo David DDS (1.7 miles)
  • Primary Care Medical Group of Inland Empire (1.8 miles)
  • Bolivar Family Medical Clinic (2 miles)
  • San Bernardino Eye Specialists (2.4 miles)
  • Palm Imaging Institute (2.5 miles)

Pharmacies

  • Cbc Community Pharmacy (0.2 miles)
  • CVS Pharmacy (0.6 miles)
  • Don's Drugs (1.6 miles)
  • Diamond Collective 20 Cap (1.9 miles)
  • Rite Aid (2.4 miles)
  • Family Pharmacy (2.6 miles)
  • Walgreens (2.9 miles)

Hospitals

  • Pacific Park Convalescent Center of San Bernardino (0.2 miles)
  • San Bernardino Medical Group (2.4 miles)
  • Vantage Oncology (2.5 miles)
  • Mountain View Surgery Center (6.7 miles)
  • Loma Linda Ambulatory Care Center (6.9 miles)
  • Jerry L Pettis Memorial (6.9 miles)
  • Kaiser Permanente Fontana Medical Center (7.6 miles)

Restaurants

  • Amapola Rico Taco (0.8 miles)
  • In-N-Out Burger (2 miles)
  • McDonald's (2.5 miles)
  • Wienerschnitzel (2.6 miles)
  • In-N-Out Burger (2.8 miles)
  • Del Taco (2.9 miles)
  • Baker's Drive-Thru (3.1 miles)

Theaters

  • Regal San Bernardino & RPX (2.2 miles)
  • Cinemark Renaissance Marketplace and XD (4.5 miles)

Cafes

  • Viva La Boba (2.4 miles)
  • Starbucks (2.4 miles)
  • Starbucks (4.3 miles)
  • Starbucks (5.5 miles)

Transportation

  • San Bernardino Transit Center (2.6 miles)
  • The Colton Diamonds (4.4 miles)
  • Metrolink Fontana Station (7.2 miles)

Parks

  • Fergusson Park (6 miles)
  • Paakuma Park (6.7 miles)

Places of Worship

  • National Association of Seventh Day Adventist Dentists (6.4 miles)
  • Crosswalk Church (6.5 miles)
  • Azure Hills Seventh-Day Adventist Church (6.8 miles)
  • Packinghouse Church (7.3 miles)

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