Community Hospital of San Bernardino

Save

  • Interior

    A glimpse into a modern office workspace featuring a computer desk and ergonomic chair.

  • Outdoors

    An elderly couple smiling and talking outdoors.

  • Building

    The entrance of a Dignity Health hospital with parked cars and landscaping.

  • Architecture

    A welcoming view of a modern hospital building surrounded by palm trees under a clear blue sky.

  • Trees

    A quiet nighttime scene featuring tall trees and a well-lit pathway.

  • Dining

    A brightly lit restaurant entrance at night.

  • Landscaping

    A serene garden space featuring a trellis, lush plants, and a comfortable bench.

  • Lighting

    An entrance to a modern building, featuring landscaping and ambient lighting.

  • Palm Trees

    A modern hospital building with palm trees in the foreground.

  • Flag

    A view of three flags—representing the United States, China, and Mexico—fluttering under a clear blue sky, surrounded by greenery.

  • Healthcare

    Emergency entrance of a hospital at night with an ambulance parked outside.

  • Modern Architecture

    A view of a modern building with palm trees in the foreground, captured from a car.

Community Hospital of San Bernardino

1805 Medical Ctr Drive, San Bernardino, CA 92411

For more information about senior living options: (844) 490-3973

4.5 from 100 reviews
5 stars
82
4 stars
6
3 stars
2
2 stars
2
1 stars
8

Skilled Nursing Facility

Overall Review of Community Hospital of San Bernardino

Pros

  • pro The ER staff provided thorough and compassionate care.
  • pro Nurse Moon was terrific, answering questions and reassuring patients.
  • pro Dr. Sims was a wonderful doctor, keeping patients informed and offering good aftercare recommendations.
  • pro The anesthesiologist Dr. Gunawardana was sweet and reassuring.
  • pro Dr. Lee has been wonderful from the beginning.
  • pro Estela was kind and caring.
  • pro Fabiola was sweet and attentive.
  • pro Sharon was quiet, but kind and attentive.
  • pro Sam was funny and helpful.
  • pro Juana was nice.
  • pro Anthony was a nursing student and a joy to have.
  • pro The front desk personnel and admitting staff were warm and helpful.

Cons

  • pro The hospital was described as lacking empathy and concern for patient health.
  • pro Unsafe conditions were reported, including rusty water leaking from bathroom pipes that contaminated a feeding bag and potentially caused infection.
  • pro The discharge process was flawed, with prescriptions not sent to the pharmacy and staff failing to return calls.
  • pro A PA in the ER was described as very rude, with patients receiving little information while in pain.
  • pro Patients claimed excessive charges and accused the hospital of dishonesty about costs.
  • pro Discharge was allegedly rushed and done under false pretenses, leaving families feeling misled.

Review

Over the past couple of months, a steady thread through many patient experiences at Dignity Health ? Community Hospital of San Bernardino is both the uplifting power of compassionate, attentive care and the sobering reality of operational hiccups that can affect a hospital stay. In one memorable encounter, a night-shift ER nurse named Alex stood out for his extraordinary patience and warmth with a five-year-old who is on the autism spectrum. Even as the child screamed and kicked, Alex remained calm, reassured her that everything would be okay, and skillfully started her IVs. Those traits - genuine kindness, steadiness under stress, and clinical competence - left a lasting impression on a family that was navigating a stressful transfer for specialized treatment.

Another set of accounts centers on a loved one's admission for pneumonia after a dislodged gastrostomy tube. While there were clear moments of care, the review highlights serious quality issues that stained the experience. The writer contends that the hospital's branding and awards do not always align with what patients see on the ground: rusty water reportedly coming from bathroom pipes leaking into a feeding bag, and an infection described as being connected to this water. The reviewer also describes a discharge process marred by administrative gaps: a sign labeled "out of order" was placed over a sink but removed by discharge, water issues persisted, and an electronic prescription never reached the pharmacy. Calls to discharge planners, administrators, and medical records went unreturned, leaving questions about a prescription for a resistant bacterial infection unanswered. The critique centers on infection control and empathy, but it is also tempered by a single line of appreciation for the hospital's doctors and staff who are viewed as knowledgeable.

In a more consistently positive arc, several reviews name specific staff members who made a difference. The ER care that one patient described was characterized by thorough communication and a sense that the team had the patient's best interests at heart. Dr. Sims was praised as wonderful for keeping the patient informed and offering sound aftercare suggestions. The preoperative process was described as efficient and compassionate, with Nurse Moon being particularly reassuring, and Rosa, the pre-op nurse on surgery day, likewise attentive. The anesthesiologist, Dr. Gunawardana, was described as sweet and reassuring, and the surgeon, Dr. Lee, was commended for his overall excellence. After surgery, a whole care team in recovery - Estela, Fabiola, Sharon, Sam, Juana, and even a nursing student named Anthony - was described as kind, attentive, and capable. The sense of a coordinated, patient-centered team runs through these accounts, leaving the impression that when the hospital hits its marks, the experience is deeply positive.

Beyond the surgical suite, another message speaks to sustained compassion and effective advocacy: a patient who visited Desert Valley and later described the hospital network as having outstanding care and best-in-class nurses and doctors. The patient credits not only the clinical staff but also a hospital housekeeper who brought a flower and offered words of reassurance as a critical moment of anxiety passed. The note conveys a sense that, in the right hands, hospital care can feel like a lifeline - fast, thorough, and compassionate - with staff going the extra mile to ease fear and pain.

There are other voices that emphasize positive, practical outcomes. A reviewer labeled "Fast and great service" noted prompt attention to health issues and overall efficiency, while another described a hospital experience as broadly good, with doctors described as great and the care team as supportive. In some entries, however, the praise is tempered by caution: even when service feels efficient and friendly, there are strong undercurrents of concern about long waits, especially in the ER, and about communication gaps that leave patients unsure about what comes next. One reviewer explicitly warned against going to this hospital for a broken bone due to high costs and limited in-hospital interventions, while also acknowledging that the orthopedic follow-up care elsewhere could be far more affordable. Another patient criticized a PA for rudeness, a lack of information, and protracted waiting times that left them in pain for hours, underscoring the human impact of delays and communication breakdowns.

Billing and cost perception also thread through the narratives. A patient who hurt their arm described a jaw-dropping bill after what felt like limited in-hospital interventions: expensive x-rays, a small sling, and a sense that the final charges bore little relation to the services provided. The reviewer voiced frustration with not only the cost but also the process of requesting an itemized statement and understanding what made the charges so high, illustrating how financial concerns can magnify the stress of a medical issue. Yet even within that critique, there is a clear expectation that care should be comprehensive and that better transparency around costs would improve trust and satisfaction.

Taken together, these accounts paint a hospital system capable of extraordinary care and genuine human connection, but also one grappling with meaningful systemic challenges. The strongest portrayals celebrate clinicians and nurses who combine clinical skill with sensitivity and empathy, turning difficult hospital moments into experiences of reassurance and competence. At the same time, the reviews do not shy away from reporting gaps in infection control, communication, discharge logistics, and financial transparency. For families and patients who turn to Dignity Health ? Community Hospital of San Bernardino, the message is clear: seek out the care team with whom you connect, ask direct questions about procedures and discharge plans, and advocate for clear, timely communication and documentation. In moments of vulnerability, the hospital's people - from the ER nurse who steadies a frightened child to the housekeeper delivering a kind word - are the heart of the experience, and their impact can define whether a stay feels daunting or deeply reassuring.

Features

Housing

  • 88 resident community capacity 88 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (17 miles away) Ontario International (17 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Community Hospital of San Bernardino in San Bernardino, CA offers a range of amenities and care services to ensure a comfortable and fulfilling living experience for its residents. The community features a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, and a fitness room. The living spaces are fully furnished and equipped with private bathrooms, allowing residents to maintain their privacy while enjoying the convenience of assisted living.

Additionally, the community offers various recreational facilities such as a gaming room, garden, small library, and wellness center. Residents can engage in leisure activities at their own pace and preferences. Wi-Fi/high-speed internet is also available throughout the premises to keep residents connected with their loved ones.

Care services provided by the Community Hospital of San Bernardino include 24-hour call system and supervision for added security and peace of mind. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive their prescribed medications on time.

The dining experience at the community is tailored to accommodate special dietary restrictions. The kitchenette allows for meal preparation and service according to specific dietary needs including diabetes diets. Additionally, concierge services are available to residents for any assistance they may require.

Residents can enjoy an array of activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by the community. This ensures that there are opportunities for socialization, engagement, and entertainment within the community.

The Community Hospital of San Bernardino is conveniently located near various amenities such as cafes, pharmacies, physicians' offices, restaurants,and theaters. Transportation arrangements are made both for non-medical purposes as well as doctor's appointments further adding convenience to residents' lives. With several hospitals nearby,the residents have quick access to medical care when needed.

Overall,the Community Hospital of San Bernardino provides an ideal assisted living community that combines quality care, ample amenities, and a vibrant social environment to promote the well-being and satisfaction of its residents.

Nearby Places of Interest

Physicians

  • Kohut Psychiatric Associates (0.1 miles)
  • Yukom Patient Group (0.7 miles)
  • Jo David DDS (1.7 miles)
  • Primary Care Medical Group of Inland Empire (1.8 miles)
  • Bolivar Family Medical Clinic (2 miles)
  • San Bernardino Eye Specialists (2.4 miles)
  • Palm Imaging Institute (2.5 miles)

Pharmacies

  • Cbc Community Pharmacy (0.2 miles)
  • CVS Pharmacy (0.6 miles)
  • Don's Drugs (1.6 miles)
  • Diamond Collective 20 Cap (1.9 miles)
  • Rite Aid (2.4 miles)
  • Family Pharmacy (2.6 miles)
  • Walgreens (2.9 miles)

Hospitals

  • Pacific Park Convalescent Center of San Bernardino (0.2 miles)
  • San Bernardino Medical Group (2.4 miles)
  • Vantage Oncology (2.5 miles)
  • Mountain View Surgery Center (6.7 miles)
  • Loma Linda Ambulatory Care Center (6.9 miles)
  • Jerry L Pettis Memorial (6.9 miles)
  • Kaiser Permanente Fontana Medical Center (7.6 miles)

Restaurants

  • Amapola Rico Taco (0.8 miles)
  • In-N-Out Burger (2 miles)
  • McDonald's (2.5 miles)
  • Wienerschnitzel (2.6 miles)
  • In-N-Out Burger (2.8 miles)
  • Del Taco (2.9 miles)
  • Baker's Drive-Thru (3.1 miles)

Theaters

  • Regal San Bernardino & RPX (2.2 miles)
  • Cinemark Renaissance Marketplace and XD (4.5 miles)

Cafes

  • Viva La Boba (2.4 miles)
  • Starbucks (2.4 miles)
  • Starbucks (4.3 miles)
  • Starbucks (5.5 miles)

Transportation

  • San Bernardino Transit Center (2.6 miles)
  • The Colton Diamonds (4.4 miles)
  • Metrolink Fontana Station (7.2 miles)

Parks

  • Fergusson Park (6 miles)
  • Paakuma Park (6.7 miles)

Places of Worship

  • National Association of Seventh Day Adventist Dentists (6.4 miles)
  • Crosswalk Church (6.5 miles)
  • Azure Hills Seventh-Day Adventist Church (6.8 miles)
  • Packinghouse Church (7.3 miles)

Frequently Asked Questions

Where is Community Hospital of San Bernardino?
What photos are available for Community Hospital of San Bernardino in San Bernardino, California?

Nearby Communities

Skilled Nursing Facility in Nearby Cities

Related Resources

  • assistive devices for elderly8 Essential Assistive Devices for Older Adults

    The article highlights eight essential assistive devices that improve the independence and safety of older adults, addressing issues related to mobility, balance, vision, hearing, and dexterity. It emphasizes the importance of proper selection guided by healthcare professionals to enhance seniors' quality of life while allowing them to age in place.

  • how to pay for nursing homeNavigating the Financial Road to Nursing Home Care: In-Depth Guidance and Resources

    The article offers detailed guidance on the financial complexities of nursing home care, covering costs, payment methods, and alternative funding strategies while emphasizing the importance of proactive planning and legal considerations for individuals and families making care decisions.

  • caregiver benefitsSupportive Employee Benefits That Help Caregivers Attain Better Work-Life Harmony

    The article emphasizes the critical role of supportive employee benefits for caregivers, advocating for flexible scheduling, paid leave, and mental health services to ease their challenges while enhancing employee well-being and organizational loyalty. It also highlights the importance of strong leadership in promoting these initiatives to foster a sustainable workplace culture that values caregivers.