Viva Care by Serenity Care Health in San Bernardino, CA
Save2489 Serrano Road, San Bernardino, CA 92405
For more information about senior living options: (844) 490-3973
Viva Care by Serenity Care Health offers competitive pricing for its accommodations compared to both San Bernardino County and the broader California market. For a semi-private room, residents can expect to pay $2,000 per month, which significantly undercuts the county average of $2,958 and the state average of $3,333. Private rooms are priced at $2,300, again presenting a more affordable option than the county's $3,561 and California's state-wide average of $3,939. Studio units are available for $3,000 - lower than the county's benchmark of $3,455 and California's average of $4,145 - while 1-bedroom accommodations also come in at a competitive rate of $3,000 versus the county's higher price of $3,548 and state average of $4,340. This pricing strategy positions Viva Care as an appealing choice for individuals seeking quality care without excessive financial strain.
| Floor plans | Viva Care by Serenity Care Health | San Bernardino County | California |
|---|---|---|---|
| Semi-Private | $2,000 | $2,958 | $3,333 |
| Private | $2,300 | $3,561 | $3,939 |
| Studio | $3,000 | $3,455 | $4,145 |
| 1 Bedroom | $3,000 | $3,548 | $4,340 |
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The patient received quality care at Quality Care and had a great experience, with plans to return for future medical needs. The grandmother received excellent service and wonderful care, and the doctors and nursing staff made her feel comfortable, with the family planning to return. Gary and the front desk staff are great. The service provided excellent care, and the bilingual Spanish support helped family members who do not speak English. Gary is considered one of the best. The staff were very friendly and took their time with the patient and her mother during the visit. At Viva Care Cottage I, the staff have bent over backwards to accommodate the family, and the experience has been pleasant.
The place was horrible, with staff who only talked to each other and did not care about patients. The facility was closed. The service was extremely poor, with appointments running late and patients waiting well past their times. The doctor was pushy about the COVID vaccine and rude. There was little or no help with showering, wound care, transportation, and prescriptions, and mail was lost. The food was horrible and the value for the price was poor. Some staff lacked the skills to follow through with care, and a friend ended up in the hospital, with no information during relocation. The pamphlet was misleading and there were no activities. Transportation was a fiasco and the manager was hardly ever there. The facility did not deliver and was spread too thin.Viva Care by Serenity Care Health is best suited for families that prize personal, attentive care delivered in a warm, well-kept environment and that value bilingual support for Spanish-speaking relatives. The community earns credibility from staff who take time with residents, a clean facility footprint, and logistics that can help families manage care transitions - especially when coordinating doctor's visits or preparing a loved one for appointments. In practice, this setting can feel reassuring to families who want hands-on, friendly interaction and who are willing to invest in a higher-touch experience, even when it comes with a premium price.
That said, several reviews point to realities that cause families to reconsider or to seek alternatives. Those who require consistent, ruthlessly reliable operations - especially around timely appointments, clear communication about moves or transitions, and dependable transportation - may find Viva Care falls short. There are strong signals that some days run with limited managerial oversight, which can translate into slow service, missed details, or delays in everyday tasks. For families with tight schedules or stringent expectations for routine, predictability, and measurable outcomes, a more streamlined operation elsewhere could be preferable.
The primary positives - courteous staff, a welcoming campus, and attention to resident needs - do a substantial amount of heavy lifting when the goal is meaningful engagement and comfort. Several accounts emphasize the staff's willingness to accommodate, to prepare a loved one for appointments, and to stay patient with questions or concerns. The bilingual capability is repeatedly highlighted as a meaningful benefit for households with non-English speakers. When these strengths align with a resident's preferences, they create a tangible sense of security and relief for families navigating care decisions.
However, the most salient drawbacks tend to cluster around three areas: organizational coherence, services delivered versus expectations, and the perceived value for money. Long wait times for care and the feeling that the facility is spread thin are recurring themes. Reports of mismanaged communications - such as relocations without timely notice or lost mail - underline the risk of misalignment between family expectations and administrative execution. Food quality, transportation reliability, and the extent of advertised activities also surface as consistent disappointments in certain reviews, suggesting that promises in pamphlets may not fully reflect day-to-day realities.
To make a well-informed choice, families should probe concrete, actionable details during visits. Ask for the care leadership structure, daily staffing levels, and how shifts are allocated to ensure accountability. Inquire about the activity calendar, frequency of events, and transportation schedules with real-world examples of on-time pickups and drop-offs. Request current menus to evaluate meal quality, and seek candid feedback from current residents about how meals, grooming, and wound or shower assistance are actually delivered. If bilingual support is essential, confirm availability of Spanish-speaking caregivers across shifts and how language needs are prioritized in care planning.
In the end, Viva Care manages to deliver measurable warmth and engagement where it matters most, especially in cultures and families that prize close relationships with caregivers and clear Spanish-language communication. For households that can tolerate some variability in operations and are comfortable paying a premium for personalized attention, this facility can be a strong match. For those who must have razor-sharp reliability, transparent operations, and consistently robust activity and transportation offerings at a more predictable price point, alternatives are worth exploring. The verdict hinges on aligning the care philosophy and daily cadence with the family's practical tolerances and financial parameters.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Ontario International (18 miles away)
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Viva Care by Serenity Care Health is an assisted living community located in San Bernardino, CA. This facility specializes in Memory Care, providing specialized care and support for individuals with memory impairment.
Residents at Viva Care can enjoy a range of amenities designed to enhance their daily lives. Devotional services off-site offer spiritual fulfillment for those who desire it, while indoor and outdoor common areas provide spaces for socializing and relaxation. Private accommodations with private bathrooms ensure comfort and privacy, while wheelchair accessible showers make bathing safe and convenient. Respite or short term stays are also offered, allowing caregivers to take a break while ensuring their loved one receives quality care.
The dedicated team at Viva Care provides high acuity care for individuals with complex medical needs, ensuring they receive the attention and assistance they require. Incontinence care is also available to support residents who may need help with personal hygiene management. Medication management services help ensure that medications are taken correctly and on time.
Dining at Viva Care caters to various dietary preferences, with vegetarian options available for those who follow this lifestyle. Residents can enjoy delicious and nutritious meals prepared by the facility's experienced culinary staff.
Engaging in activities is encouraged at Viva Care, with devotional activities offered off-site for spiritual enrichment. Additionally, there are numerous nearby amenities to explore. With three cafes, eleven pharmacies, ten physicians, fourteen restaurants, one transportation service, one theater, and three hospitals nearby, residents have easy access to various services and entertainment options.
Overall, Viva Care by Serenity Care Health provides a nurturing environment where individuals with memory impairments can receive specialized care while enjoying a comfortable and fulfilling lifestyle surrounded by convenient amenities in San Bernardino, CA.
Located in San Bernardino, California, this area boasts a variety of healthcare options including physicians, pharmacies, and hospitals within close proximity. With multiple dining choices such as fast food restaurants and cafes, residents can enjoy a convenient meal out. For entertainment, there are several theaters nearby for catching the latest movies. Transportation is easily accessible with the San Bernardino Transit Center just a short distance away. Additionally, places of worship offer spiritual fulfillment for those seeking it. Nature lovers can enjoy the nearby parks for outdoor activities and relaxation. Overall, this area provides a range of amenities and services that cater to the needs of seniors looking for a comfortable and convenient living environment in San Bernardino.
Viva Care by Serenity Care Health offers competitive pricing for its accommodations compared to both San Bernardino County and the broader California market. For a semi-private room, residents can expect to pay $2,000 per month, which significantly undercuts the county average of $2,958 and the state average of $3,333. Private rooms are priced at $2,300, again presenting a more affordable option than the county's $3,561 and California's state-wide average of $3,939. Studio units are available for $3,000 - lower than the county's benchmark of $3,455 and California's average of $4,145 - while 1-bedroom accommodations also come in at a competitive rate of $3,000 versus the county's higher price of $3,548 and state average of $4,340. This pricing strategy positions Viva Care as an appealing choice for individuals seeking quality care without excessive financial strain.
Viva Care by Serenity Care Health is located at 2489 Serrano Road, San Bernardino, CA 92405 in San Bernardino County, California
Viva Care by Serenity Care Health offers medication management to ensure that residents receive the correct medications at the right times, which is crucial for maintaining stability in individuals with dementia or Alzheimer's disease. This feature not only helps mitigate potential symptoms but also reduces anxiety related to medical routines. Additionally, incontinence care provides essential support and comfort for residents facing this challenge, allowing them to maintain dignity and hygiene without unnecessary stress. By addressing these fundamental needs, Viva Care creates an environment where residents can focus on their well-being and engagement in daily activities, ultimately enhancing their quality of life.
Yes, Viva Care by Serenity Care Health allows dogs.
Viva Care by Serenity Care Health on seniors.fyi includes 5 photos including images showing living room, decor, bedroom, flag, landscaping, trees, dining, interior, and more.
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