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3.6 from 26 reviews
5 stars
14
4 stars
1
3 stars
4
2 stars
0
1 stars
7
Viva Care by Serenity Care Health Costs & Pricing
Viva Care by Serenity Care Health offers competitive pricing for its accommodations compared to both San Bernardino County and the broader California market. For a semi-private room, residents can expect to pay $2,000 per month, which significantly undercuts the county average of $2,958 and the state average of $3,333. Private rooms are priced at $2,300, again presenting a more affordable option than the county's $3,561 and California's state-wide average of $3,939. Studio units are available for $3,000 - lower than the county's benchmark of $3,455 and California's average of $4,145 - while 1-bedroom accommodations also come in at a competitive rate of $3,000 versus the county's higher price of $3,548 and state average of $4,340. This pricing strategy positions Viva Care as an appealing choice for individuals seeking quality care without excessive financial strain.
Floor plans
Viva Care by Serenity Care Health
San Bernardino County
California
Semi-Private
$2,000
$2,958
$3,333
Private
$2,300
$3,561
$3,939
Studio
$3,000
$3,455
$4,145
1 Bedroom
$3,000
$3,548
$4,340
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Overall Review of Viva Care by Serenity Care Health
common12 reviews mention this
Staff communication varies widely
Residents describe both strong, personal help and frustrating service from staff.
Some residents say staff made them feel comfortable and helped them during visits, including doctors and nursing staff. Several reviews also describe problems like rushed or unprofessional appointments, staff not following through on care, and communication breakdowns during transitions. Overall, the experience depends heavily on the situation and the individuals involved.
caveat4 reviews mention this
Care support and follow-through
Residents report inconsistent hands-on support and care follow-through.
A few reviews highlight positive nursing and care moments, including help getting a loved one ready for a doctor’s appointment. Others say they received little help with needs like showering, wound care, and transportation, and that medications and prescriptions were not handled in the way they expected. One review also says a friend was not informed when relocated during a hospital transition, which added to the frustration. The care experience shows both strengths and gaps depending on the day.
common2 reviews mention this
Food quality is a common complaint
Food is criticized by some residents as poor or horrible.
At least two reviews mention dissatisfaction with meals, including food described as poor and mostly fast food. Another review goes further by calling the food horrible. While the community offers meals and vegetarian options, the reviews that mention dining are notably negative.
caveat3 reviews mention this
Activities are disputed in reviews
Reviews disagree on whether activities are actually available.
One review says a pamphlet was misleading and that the community does not have activities. Another resident says they were keeping a loved one busy and describes a positive day-to-day experience. A separate review also mentions a complex with accommodating amenities, though it notes the overall fit and price concerns. Taken together, residents do not consistently describe activities the same way.
caveat3 reviews mention this
Transportation is described as unreliable
Transportation support is described as inconsistent across reviews.
Some residents describe transportation as a “fiasco†and say they did not get the help they needed. Another review says staff could arrange getting a loved one ready for a doctor’s appointment when pickup was needed. Because the reviews point to both successful help and major breakdowns, transportation seems to depend on the circumstances and coordination.
caveat2 reviews mention this
Price feels high for some residents
Several reviews describe the cost as poor value for what’s provided.
One review directly calls the community poor value for the price, while another says it was very pricey for what they had to offer. This aligns with the negative feedback in reviews about limited activity availability and dining quality. At the same time, other residents describe positive experiences, so the value perception varies by household.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Board and Care Home
Memory Care
Pets
Dogs allowed
Amenities
Activities on-site
Devotional services off-site
Indoor common areas
Outdoor common areas
Private
Private bathrooms
Respite or short term stays offered
Wheelchair accessible showers
Transportation
Ontario International (18 miles away)
Care Services
Diabetic care
High acuity care
Incontinence care
Medication management
Dining
Meals provided
Vegetarian
Activities
Activities on-site
Devotional activities offsite
Nearby Places of Interest
Located in San Bernardino, California, this area boasts a variety of healthcare options including physicians, pharmacies, and hospitals within close proximity. With multiple dining choices such as fast food restaurants and cafes, residents can enjoy a convenient meal out. For entertainment, there are several theaters nearby for catching the latest movies. Transportation is easily accessible with the San Bernardino Transit Center just a short distance away. Additionally, places of worship offer spiritual fulfillment for those seeking it. Nature lovers can enjoy the nearby parks for outdoor activities and relaxation. Overall, this area provides a range of amenities and services that cater to the needs of seniors looking for a comfortable and convenient living environment in San Bernardino.
Physicians
Yukom Patient Group (0.2 miles)
Kohut Psychiatric Associates (1 miles)
Jo David DDS (1.1 miles)
Primary Care Medical Group of Inland Empire (1.1 miles)
San Bernardino Eye Specialists (1.8 miles)
Palm Imaging Institute (1.9 miles)
California Eye Specialists (1.9 miles)
Pharmacies
Cbc Community Pharmacy (0.8 miles)
CVS Pharmacy (1.3 miles)
Rite Aid (1.7 miles)
Diamond Collective 20 Cap (1.8 miles)
Don's Drugs (2.1 miles)
Family Pharmacy (2.2 miles)
CVS Pharmacy (2.9 miles)
Hospitals
Pacific Park Convalescent Center of San Bernardino (1 miles)
San Bernardino Medical Group (1.8 miles)
Vantage Oncology (1.8 miles)
Mountain View Surgery Center (6.6 miles)
Loma Linda Ambulatory Care Center (6.8 miles)
Jerry L Pettis Memorial (7 miles)
Restaurants
Amapola Rico Taco (1.3 miles)
In-N-Out Burger (2.2 miles)
McDonald's (2.3 miles)
Wienerschnitzel (2.4 miles)
In-N-Out Burger (3.5 miles)
Del Taco (3.6 miles)
Baker's Drive-Thru (4 miles)
Theaters
Regal San Bernardino & RPX (2.3 miles)
Cinemark Renaissance Marketplace and XD (5.2 miles)
Mountain Grove 16 (7.4 miles)
Cafes
Viva La Boba (2.4 miles)
Starbucks (2.6 miles)
Starbucks (5 miles)
Starbucks (5.5 miles)
Starbucks (7.5 miles)
Transportation
San Bernardino Transit Center (2.8 miles)
The Colton Diamonds (5 miles)
Places of Worship
Crosswalk Church (6.5 miles)
National Association of Seventh Day Adventist Dentists (6.6 miles)
Packinghouse Church (7 miles)
Azure Hills Seventh-Day Adventist Church (7.3 miles)
Viva Care by Serenity Care Health offers competitive pricing for its accommodations compared to both San Bernardino County and the broader California market. For a semi-private room, residents can expect to pay $2,000 per month, which significantly undercuts the county average of $2,958 and the state average of $3,333. Private rooms are priced at $2,300, again presenting a more affordable option than the county's $3,561 and California's state-wide average of $3,939. Studio units are available for $3,000 - lower than the county's benchmark of $3,455 and California's average of $4,145 - while 1-bedroom accommodations also come in at a competitive rate of $3,000 versus the county's higher price of $3,548 and state average of $4,340. This pricing strategy positions Viva Care as an appealing choice for individuals seeking quality care without excessive financial strain.
Viva Care by Serenity Care Health offers medication management to ensure that residents receive the correct medications at the right times, which is crucial for maintaining stability in individuals with dementia or Alzheimer's disease. This feature not only helps mitigate potential symptoms but also reduces anxiety related to medical routines. Additionally, incontinence care provides essential support and comfort for residents facing this challenge, allowing them to maintain dignity and hygiene without unnecessary stress. By addressing these fundamental needs, Viva Care creates an environment where residents can focus on their well-being and engagement in daily activities, ultimately enhancing their quality of life.
Viva Care by Serenity Care Health on seniors.fyi includes 5 photos including images showing decor, bedroom, living room, dining, interior, rug, indoor plants, windows, and more.
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Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
The article compares assisted living and skilled nursing facilities, detailing their differing levels of assistance, medical support, cost structures, and day-to-day experiences. It emphasizes that assisted living is for those needing help with daily activities while maintaining independence, whereas skilled nursing facilities provide intensive medical care with 24-hour staff supervision.
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Board and Care Home
Memory Care
Dogs allowed
Activities on-site
Devotional services off-site
Indoor common areas
Outdoor common areas
Private
Private bathrooms
Respite or short term stays offered
Wheelchair accessible showers
Ontario International (18 miles away)
Diabetic care
High acuity care
Incontinence care
Medication management
Meals provided
Friendly, caring staff with engaging activities and high-quality dining in a clean, home-like setting.
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Exploring the Contrasts Between Assisted Living and Skilled Nursing
