Midtown Oaks Post-Acute in Sacramento, CA

Pros

• Midtown Oaks is described as a great facility with a caring, professional team.
• The entire staff is amazing - kind, attentive, and truly dedicated to the well-being of the patients.
• The administration and nursing staff are supportive and proactive in helping families with care and insurance matters.
• The facility is very clean, the food is healthy, and the staff are kind.
• The physical therapy team is caring and effective.
• The nurses and CNAs are warm, attentive, and patient-focused.
• Many reviewers say Midtown Oaks is highly recommended for quality post-acute care.
• Families feel peace and confidence knowing their loved ones are in good hands at Midtown Oaks.
• The staff consistently goes above and beyond to support patients and families.

Cons

• A reviewer stated they were beyond disappointed with Midtown Oaks, noting the facility did not contact the power of attorney and discharged a patient who could not walk or stand.
• A reviewer described a nurse as rude and neglectful and would not want that nurse assigned to their mother again.
• A reviewer called the facility awful, reporting the patient had been left in feces and/or urine for hours and a malfunctioning air conditioning system.
• A reviewer criticized the staffing as horrible and the management as unresponsive, noting failed communication with staff.
• A reviewer warned others not to leave loved ones there, claiming they were "killing them" and that calls went unanswered.
• A reviewer described chaotic conditions, with 1 nurse to 13 patients, no greeting at entry, and unclear visiting-hours information.
• A reviewer gave zero stars, calling the facility extremely unprofessional and questioning the updating of medical status.

Review

Midtown Oaks Post-Acute is best suited for families seeking a rehab-forward environment where skilled nurses, therapists, and attentive aides deliver hands-on recovery support. This community shines for residents with post-acute needs who benefit from structured physical therapy, medically managed intakes, and a setting where care teams coordinate closely with families. It is a practical choice for those who value a clean campus, reliable meal service, and a team culture that emphasizes responsiveness and warmth. Those who need a more modern, expansive facility, abundant parking, or around-the-clock supervision with very uniform night staffing may find the fit less ideal.

Alternatives become worth considering for families worried about discharge planning, consistent oversight, or rapid responsiveness to urgent needs. Several reviews flag intense concerns around care continuity, bed readiness, and administrative follow-through, suggesting that a facility with stronger centralized discharge processes or a more transparent, hands-on management approach may be preferable. Families who have encountered communication gaps or who require meticulous, proactive updates about a loved one's medical status may want to compare options where DON presence and case management are more consistently visible.

On the upside, Midtown Oaks earns frequent praise for the people delivering care. The nursing team and CNAs are repeatedly described as kind, compassionate, and capable, with therapists delivering meaningful, results-oriented rehab that helps residents regain mobility. Families report clean rooms, pleasant dining experiences, and a genuine sense that staff remember individual needs. Several reviewers credit administrative leaders with creating a caring atmosphere, and many families express relief that their loved ones received attentive, persistent support even when they could not be present. Those who are looking for a warm, people-first culture will find this strength hard to overlook.

Yet significant caveats appear in a subset of reviews. Reports of delayed pain medications, admissions where care needs were not promptly addressed, and moments of perceived neglect in emergency or night-time periods cannot be dismissed. Specific complaints about one staff member and about inconsistent staffing levels highlight a risk that night shifts or high-acuity moments may strain the system. A few families describe unsafe or unsatisfactory experiences - ranging from bed mishaps to a perception of poor oversight - that underscore the reality that care quality can vary by shift and by individual. The presence of an aging, dated facility and parking challenges also colors the overall experience for some.

The practical takeaway is clear: the strong clinical and personal care pillars at Midtown Oaks offset many routine rehab challenges, but not all. For residents whose recovery depends heavily on uninterrupted pain control, timely medication delivery, and consistently available night staff, the risk of gaps remains material. For families willing to engage actively - requesting regular care conferences, insisting on a dedicated point person, and maintaining close contact with both therapy and nursing teams - the positives can be realized with manageable risk. In short, Midtown Oaks Post-Acute remains a solid option for recovery-focused seniors when practical oversight and clear communication become nonnegotiables.

Decision guidance: approach Midtown Oaks as a well-meaning, capable option that requires vigilant involvement. Visitors should demand a concrete discharge plan and a named care coordinator, and they should verify pharmacy workflows and med-pass timing. Speak directly with the DON, therapy manager, and the case manager about expectations for nightly care, call-bell response times, and how staffing fluctuations are managed. If a family needs near-perfect consistency, or if a loved one has fragile mobility and heavy dependence on timely meds, it may be prudent to compare other post-acute facilities with uniformly strong night staffing and more robust intake protocols. For rehab-focused families ready to partner with a responsive team, Midtown Oaks Post-Acute can be a dependable, compassionate setting that supports recovery and peace of mind.

This part of Sacramento, California, offers a convenient and diverse range of amenities for seniors looking to live in the area. Within close proximity, there are places of worship such as St Francis of Assisi, healthcare facilities including UC Davis Medical Group and Mercy General Hospital, as well as pharmacies like CVS and Walgreens. Additionally, there are plenty of dining options with restaurants like OBO' Italian Table & Bar and Zocalo Restaurant Midtown nearby. For relaxation and recreation, seniors can enjoy parks like McKinley Park and Sutter's Landing Dog Park. Transport services are easily accessible with the Amtrak Sacramento Valley Station just 1.7 miles away. Overall, this neighborhood provides a comfortable and well-rounded environment for senior living with access to essential services and leisure activities.

Places of Worship

• St Francis of Assisi (0.1 miles)

Physicians

• Sacramento Center For Hematology & Medical Oncology (0.1 miles)
• UC Davis Medical Group- Sacramento- Family Medicine & Pediatrics (0.4 miles)
• Lenaerts Marc Mercy Medical Group Md (0.5 miles)
• Laser & Skin Surgery Center of Northern California (0.9 miles)
• McIlraith Thomas B MD Mercy General Hospital (1.1 miles)
• California Sleep Solutions (1.3 miles)
• Kaiser Permanente Sports Medicine Center (1.6 miles)

Cafes

• Temple Coffee Roasters (0.3 miles)
• Temple Coffee (0.6 miles)
• Milka Coffee Roasters (1 miles)
• Starbucks (1.1 miles)
• Temple Coffee (1.3 miles)
• Temple (1.4 miles)
• Starbucks (1.5 miles)

Restaurants

• Del Taco (0.4 miles)
• OBO' Italian Table & Bar (0.4 miles)
• Mercantile Saloon (0.5 miles)
• LowBrau (0.5 miles)
• Zocalo Restaurant Midtown (0.6 miles)
• SacYard Community Tap House (0.7 miles)
• Midtown Spirits (0.7 miles)

Parks

• McKinley Park (0.7 miles)
• Sutter's Landing Dog Park (1 miles)
• Kobe’s Bark Path (1 miles)
• Capitol Park (1 miles)
• Sutter's Landing Park (1.1 miles)
• Riverfront Promenade (1.1 miles)
• Roosevelt Park (1.3 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (1.4 miles)
• Rite Aid (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.9 miles)
• Save Mart Supermarkets (2.1 miles)
• Kaiser Pharmacy (2.9 miles)

Transportation

• Amtrak Sacramento Valley Station (1.7 miles)

Hospitals

• Sutter Center for Psychiatry (3.5 miles)