St Francis Manor

Pros

• The staff are helpful and caring.
• The apartments are a good size.
• They are nice apartments.
• The staff care and keep the building nice.
• The property is well kept as income-based senior housing in Midtown Sacramento.
• Nice senior living apartments with a great staff.
• Great place for seniors.

Cons

• The manager was extremely rude and showed little concern for tenants' well-being.
• The bedbug infestation persisted for years and was addressed ineptly, leaving residents homeless and losing everything.
• The property is run by management described as slum lords who take advantage of elderly people.
• The morale within the building has declined due to management practices.
• A staff member claiming to be a social worker is not actually employed as one and misrepresents her role to residents.
• The overall environment is dirty with a terrible atmosphere.

Review

St. Francis Manor (often spelled St.Francis Manor or St.Frances Manor in reviews) comes through in the accounts of residents and families as a place with real appeal and real risk, depending on who you ask. Several reviewers describe a midtown Sacramento senior housing option that fits well for many: attractive apartments, a convenient location, and a building that looks well cared for. The comments consistently highlight generous apartment sizes and a setting that feels welcoming to seniors, with the surrounding grounds and interior upkeep noted as positives.

On the positive side, multiple people praise the staff for being helpful and caring, and they appreciate that the building is kept clean and inviting. One reviewer thanks the staff for their help and mentions that the apartments themselves are a good size. Another notes that the staff are attentive and the property is well maintained, with phrases like "they care and are helpful and keep the building nice." The place is also described as a strong option among subsidized or income-based senior housing, with several comments calling it a nice, pleasant place to live and even remarking on the quality of food in some accounts. In short, the place earns praise for its presentation, location, and the base level of service that residents experience when things go smoothly.

The questions and hopes about moving in are clear in some reviews. A prospective resident writes about applying in September 2025 and asks how soon after applying someone can move in, wondering whether it's a year or two. This highlights the often-unstable reality of waitlists and admissions in subsidized senior housing, where demand can outpace availability and timelines are not always predictable. Other reviews reference a two-year minimum waitlist, underscoring that even promising prospects may face a substantial delay before they can call the property home. The optimism about the apartments is tempered by the recognition that wait times can be long and dependent on funding, eligibility, and the current applicant pool.

There is also a very strong and troubling contrast in the feedback. A substantial cluster of reviews expresses serious concerns about management practices and how issues are handled, particularly around pest problems and tenant welfare. One reviewer describes months-long battles over a bed bug infestation and portrays the manager as extremely rude and dismissive of tenants' well-being. The sentiment here is that morale has declined and that some feel they are being let down by leadership, with accusations that the property has become less attentive to residents' needs and safety. There is a sense among these reviewers that the building's performance and atmosphere have deteriorated, casting the place in a largely negative light.

Compounding those concerns is a claim about a social worker who works at the complex but is not employed as a social worker by the facility. Reviewers describe residents turning to this individual for advocacy and help, only to be told she works for the complex rather than in an official professional capacity. The implication is that residents may be relying on someone who cannot or should not be serving as their advocate, which adds to a broader sense of mistrust and unease about the level of genuine resident support.

The most alarming notes center on the bed bug issue and the way it has been addressed. Several accounts characterize the infestation as ongoing for years, described as a "bedbug infestation (years long)" that has left some residents feeling desperate and homeless as the problem persisted or was not adequately resolved. One reviewer uses strong language about a "nightmare" and a "dirty" environment, suggesting that poor maintenance and slow remediation have caused real hardship for tenants who may have limited options for relocation. Words like "slum lords" and "taking advantage of elderly people" appear in the critique of management, underscoring the fear that vulnerable residents could be living in unsafe conditions.

Despite the harsh criticisms, some observations remain consistently positive. A few reviewers reiterate that the property is an "extremely nice senior living apartment building" and locate it in a favorable area for midtown Sacramento. The characterizations of well-kept facilities and good staff in those accounts provide a counterbalance to the more troubling feedback. For readers weighing this community, the mixed tone across reviews matters: you hear about friendly, capable staff and comfortable, well-maintained living spaces, alongside warnings about management behavior, pest problems, and the potential for extended wait times.

Taken together, the reviews paint a nuanced portrait of St. Francis Manor. For some residents and families, it represents a solid option with appropriate size apartments, good upkeep, and supportive staff who make daily life easier. For others, serious concerns about management responsiveness, pest control, safety, and transparency of support services overshadow the positives, culminating in warnings about potential hardship for elderly tenants. If you are considering this community, it would be prudent to speak directly with current residents, verify pest history and remediation efforts, inquire about the exact role of staff who interact with tenants, and obtain clear information about waitlists and admission timelines. The decision in this case seems to hinge on a careful assessment of how well the management team can balance affordability and accessibility with consistent, compassionate care and a safe living environment.

This part of Sacramento, California, offers a diverse range of amenities for seniors looking to live in the area. There are several places of worship nearby, including St Francis of Assisi, providing spiritual support and community engagement. For medical needs, there are reputable physicians and hospitals within close proximity, such as the Sacramento Center For Hematology & Medical Oncology and Sutter Center for Psychiatry. Additionally, there are various cafes and restaurants offering a variety of dining options for socializing and enjoying meals with friends. Parks like McKinley Park and Sutter's Landing Dog Park provide opportunities for outdoor recreation and leisurely strolls. Pharmacies like CVS Pharmacy are conveniently located for medication needs, along with transportation options such as Amtrak Sacramento Valley Station for easy access to travel. Overall, this neighborhood offers a well-rounded lifestyle for seniors seeking comfort, convenience, and a sense of community in their daily lives.

Places of Worship

• St Francis of Assisi (0.1 miles)

Cafes

• Temple Coffee Roasters (0.3 miles)
• Temple Coffee (0.8 miles)
• Milka Coffee Roasters (0.8 miles)
• Starbucks (1.2 miles)
• Temple (1.3 miles)
• Temple Coffee (1.3 miles)
• Starbucks (1.4 miles)

Physicians

• Sacramento Center For Hematology & Medical Oncology (0.3 miles)
• UC Davis Medical Group- Sacramento- Family Medicine & Pediatrics (0.6 miles)
• Lenaerts Marc Mercy Medical Group Md (0.7 miles)
• Laser & Skin Surgery Center of Northern California (1 miles)
• McIlraith Thomas B MD Mercy General Hospital (1.1 miles)
• California Sleep Solutions (1.3 miles)
• Kaiser Permanente Sports Medicine Center (1.5 miles)

Restaurants

• Del Taco (0.4 miles)
• LowBrau (0.4 miles)
• Mercantile Saloon (0.5 miles)
• OBO' Italian Table & Bar (0.6 miles)
• Zocalo Restaurant Midtown (0.6 miles)
• Mikuni Japanese Restaurant (0.7 miles)
• Midtown Spirits (0.8 miles)

Parks

• McKinley Park (0.6 miles)
• Sutter's Landing Dog Park (0.8 miles)
• Sutter's Landing Park (0.9 miles)
• Capitol Park (1 miles)
• Riverfront Promenade (1 miles)
• Kobe’s Bark Path (1.2 miles)
• Roosevelt Park (1.3 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (1.5 miles)
• Rite Aid (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.1 miles)
• Save Mart Supermarkets (2.2 miles)
• Kaiser Pharmacy (2.7 miles)

Transportation

• Amtrak Sacramento Valley Station (1.6 miles)

Hospitals

• Sutter Center for Psychiatry (3.6 miles)