1570 North Fair Oaks Avenue, Pasadena, CA 91103
For more information about senior living options: (844) 490-3973
The staff at Legacy Care are always very professional and caring. They are a pleasure to work with. The nurses are super friendly and caring, and all staff are very kind and respectful toward residents and their families. The staff LVNs really care about the residents. The facility is super clean and nice. The staff is amazing, friendly and very caring for the residents. The care and services provided are amazing. The team showed compassion, respect, attentiveness and professionalism.
The meals were very limited and lacked adequate meat. The building was in need of an update; rooms were dingy and the ventilation/air quality was horrible. There isn't any secure outdoor space for patients to walk or get fresh air, only a small area for smoking. The telephones are never answered, making it impossible to talk to loved ones. The secure front entrance was not monitored, allowing someone to walk in and access the building. The facility is deplorable and should not be licensed; they warehouse and feed patients only. They call families only when they need them to pick up the patient, after Medicare benefits are exhausted, to maximize billing. There was no follow-up psychiatric nursing care after discharge. The place was filthy and falling apart, with broken equipment and strong odors. It was described as depressing and like a last stop to death, with residents living in a dump.Legacy Care elicits a wide range of experiences from families and visitors, with some praising the people who work there and others raising serious concerns about safety, upkeep, and administrative practices. Across the board, several reviewers commend the staff for being kind, professional, and caring, often describing the caregivers as a major source of comfort and reassurance for loved ones. In the most positive notes, families spoke of clean surroundings, calm and well-groomed residents, and staff who genuinely treat residents with respect and as if they were their own family. Some relatives specifically highlighted that they felt their loved ones were in good hands when they were not able to be there themselves, thanks to the staff's attentiveness, compassion, and steady presence.
Yet alongside the praise, a substantial thread of criticism runs through the collected feedback. Food and dining surfaced as a notable concern in several reviews, with one reviewer describing dinners as limited in quantity and suggesting that the proportion of meat and other good foods should be increased, even joking about donations as a potential fix. Another account implied a harsher reality, characterizing the facility as one that "warehouses and feeds patients only." In contrast, other families seemed satisfied with meals and overall daily care, but the mixed nature of these comments contributes to a sense that mealtime experience may vary by shift, unit, or caregiver.
Safety and facility conditions are another point of strong divergence. On the negative side, some reviewers describe the building as outdated and in need of a major update, with dingy rooms and poor ventilation and air quality. They note the absence of secure outdoor space for residents to walk or enjoy fresh air, with only a small smoking area available. The safest concerns are heightened by remarks about the front entrance: at least one visitor found no staff present at the secure entrance and was able to roam freely into the building, raising alarms about security protocols if any visitor might pose a risk. The observation that the campus could be accessed without proper screening or oversight is a recurring worry for those who fear harm to vulnerable residents.
Administrative and follow-up care concerns also appear in several accounts. Several reviewers claim that staff frequently do not answer the phone, which compounds the frustration of families trying to communicate or arrange visits and care planning. Some negative accounts tie communication failures to billing practices, alleging that staff call families to pick up patients when Medicare benefits have been exhausted for the facility's billing, and that explanations about not answering phones are either dishonest or evasive. There are particularly troubling mentions of discharge processes and aftercare, including a report that a relative discharged from a mental health setting did not receive any follow-up psychiatric nursing care, contributing to a perception that crucial continuity of care is lacking after transitions.
Amid the mixed reviews, several families describe experiences that feel deeply reassuring. Multiple accounts emphasize that the staff - licensed vocational nurses, nurses, and other caregivers - are consistently caring, respectful, and attentive. In these voices, the generation of peace of mind comes from seeing clinicians who treat residents with dignity, a steady routine, and a sense of familial warmth. Some families singled out individual staff members and leaders, noting that tours with the director or director of nursing left them with a strong impression of professionalism, cleanliness, and attentiveness. For many, the presence of compassionate caregivers turns an otherwise challenging situation into one in which they feel their loved ones are being looked after with genuine concern.
The spectrum of experiences culminates in a striking dichotomy: some reviewers call Legacy Care a top choice, lauding the facility for its welcoming staff, clean environment, and the impression that residents are well cared for and valued. Others describe a facility in need of urgent, comprehensive improvements in safety, maintenance, administrative honesty, and post-discharge oversight. A common thread in the less favorable narratives is the plea for tangible changes - improved dining quality, more secure entry points, better outdoor spaces for residents, reliable phone access, transparent communication about care and finances, and stronger adherence to follow-up care after discharge.
If you are evaluating Legacy Care for a loved one, these perspectives suggest a careful, visit-based approach. Consider asking current staff and leadership about security measures at the front entrance, the availability of secure outdoor areas, and how meals are planned and monitored for nutrition and variety. Inquire about the phone system's reliability and the facility's protocol for handling family communications, as well as how they coordinate post-discharge care and follow-up nursing services. Reading multiple visits and speaking with families who have recent experience can help you gauge whether the specific unit, shift, or caregiver team your loved one would encounter aligns with your expectations for safety, cleanliness, and compassionate care.
52 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (12 miles away) Los Angeles International (22 miles away) Long Beach (Daugherty) (25 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Legacy Healthcare Center in Pasadena, CA is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the well-being and comfort of its residents.
Residents can enjoy the convenience of having their own beauty salon within the community, allowing them to look and feel their best without even leaving the premises. The availability of cable or satellite TV ensures that residents have access to their favorite shows and entertainment options.
Transportation is made easy with community operated transportation services, providing residents with the means to run errands or attend appointments. For those who prefer using a computer, there is a dedicated computer center available.
Dining is an enjoyable experience at Legacy Healthcare Center, with a spacious dining room offering restaurant-style meals prepared by professional staff. Special dietary restrictions are accommodated to ensure that each resident's nutritional needs are met.
Physical fitness is encouraged through the use of a fitness room, where residents can engage in regular exercise routines. There is also a gaming room where they can socialize and bond over friendly competition. The outdoor space includes beautifully maintained gardens where residents can relax and enjoy fresh air.
Housekeeping services are provided to maintain cleanliness and tidiness throughout the community. Each resident enjoys fully furnished accommodations with private bathrooms for their convenience and privacy.
Legacy Healthcare Center makes it easier for residents to settle in by offering move-in coordination services. They also assist in arranging non-medical transportation for outings or other personal needs.
For mental wellness, there is a small library available for quiet reading and intellectual stimulation. Residents have access to telephones within their rooms for convenient communication with loved ones. Wi-Fi/high-speed internet allows them to stay connected online if desired.
Care services at Legacy Healthcare Center are comprehensive and ensure round-the-clock support. A 24-hour call system provides immediate assistance when needed, while 24-hour supervision ensures safety and security at all times. Trained staff offer assistance with activities of daily living such as bathing, dressing, and transfers.
For residents with diabetes, a specialized diet is available to help manage their condition. Meal preparation and service are provided, allowing residents to enjoy delicious and nutritious meals without the hassle of cooking. Medication management ensures that each resident receives their required medications in a timely manner.
The community emphasizes mental wellness with a dedicated program designed to support and enhance cognitive abilities. Special dietary restrictions are also accommodated to meet individual needs.
Legacy Healthcare Center offers a variety of activities to keep residents engaged and entertained. Concierge services are available for personalized assistance with any specific needs or requests. Fitness programs promote physical well-being, while planned day trips provide opportunities for exploration and socialization. Resident-run activities empower individuals to take an active role in shaping their own community experience. Scheduled daily activities ensure that there is always something exciting happening at Legacy Healthcare Center.
With its convenient location in Pasadena, CA, Legacy Healthcare Center offers easy access to nearby amenities such as cafes, parks, pharmacies, restaurants, places of worship, and hospitals. This ensures that residents have everything they need within close proximity.
Overall, Legacy Healthcare Center provides a comfortable and supportive environment where residents can thrive and enjoy their retirement years with peace of mind knowing that their needs are being met by compassionate professionals.
This particular area of Pasadena, California, offers convenient access to a variety of essential amenities for residents, including multiple pharmacies such as CVS and Rite Aid within a short distance. There are also several dining options available, ranging from fast-food chains like McDonald's and Chick-Fil-A to cafes like Lavender & Honey Espresso Bar and Panera Bread. For outdoor recreation, there are several parks nearby such as Brookside Park and Hahamongna Watershed Park. Additionally, healthcare facilities like Huntington Memorial Hospital and Glendale Adventist Medical Center are easily accessible for any medical needs. Places of worship and theaters are also within reach for cultural and spiritual enrichment. Overall, this area provides a well-rounded environment with convenient amenities for seniors considering living in Pasadena.
Legacy Healthcare Center is located at 1570 North Fair Oaks Avenue, Pasadena, CA 91103 in Los Angeles County, California
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