Shadowbrook Health Care Ctr

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  • Interior

    A clean and brightly lit school hallway featuring bulletin boards and signage on the walls.

  • Outdoors

    A building entrance with a flag and a small landscaped area in front of a parking lot.

  • Decor

    A well-organized reception desk area with floral decorations and informational displays.

  • Building

    A view of the Shadow Brook building entrance with a sign in front, surrounded by landscaping.

  • Trees

    A sunny backyard patio featuring a dining set with a blue umbrella and surrounding greenery.

  • Outdoor

    A school building surrounded by trees on a sunny day, with a sign in the foreground.

  • Bathroom

    An accessible bathroom shower with a grab bar and modern design.

Shadowbrook Health Care Ctr

1 Gilmore Ln, Oroville, CA 95966

For more information about senior living options: (844) 490-3973

2.8 from 12 reviews
5 stars
4
4 stars
0
3 stars
2
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1
1 stars
5

Skilled Nursing Facility

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    Overall Review of Shadowbrook Health Care Ctr

    Pros

    • pro The people caring for the patients at Shadow Brook are genuinely nice and caring.
    • pro The reviewer felt much better.

    Cons

    • pro The office staff were described as unhelpful and unfriendly.
    • pro The facility did nothing for the patient and staff yelled at her when she sought attention.
    • pro Upfront full-month payments with refunds were mismanaged, leading to disputes and demands for additional money.
    • pro The place was described as absolutely horrible and should be shut down.
    • pro The DON was criticized for a harsh, take-no-prisoners approach.
    • pro A former employee said it was not a good place to leave a loved one.
    • pro The reviewer claimed the five-star review is biased and unreliable.

    Review

    There is a consistent thread in the stories people tell about Shadow Brook: the frontline caregivers are frequently described as genuinely kind and attentive, while the administrative and financial aspects surrounding care are a source of deep frustration and mistrust. Several reviewers portray the care staff as the bright spot in an otherwise troubled experience, emphasizing that the people who actually tend to residents' daily needs appear to be caring, compassionate, and committed to their patients. In those accounts, the warmth and dedication of the caregivers stand in sharp contrast to the office staff, whose behavior and policies are criticized as cold, unhelpful, or opaque.

    One family's experience centers on the end of life for their mother. They recount that Shadow Brook became the place where their mother spent her last days, and they describe the care as delivered by people who were genuinely kind in their daily duties. Yet even as these caregivers offered comfort and attention, the posts reveal a sense of systemic misalignment - between the compassion shown at the bedside and the decisions made in the administrative offices. The emotional weight of losing a loved one is compounded, in their view, by a discordant financial process that colors the memory of the time spent there.

    A significant point of contention is how the facility handles payments and refunds. The reviewers describe being asked to pay a full month's care in advance, with the understanding that any unused portion would be refunded. After their mother died in October 2021, they say they pursued a refund for several months. Initially, they were told there would be a refund of about $6,600, but that processing would take time due to a change in ownership. From that moment, the narrative shifts from a straightforward refund request to a dispute in which the facility allegedly claimed that the family owed additional money. The tone in these accounts is urgent and cautionary: the message to others is clear - don't part with money upfront, and insist on clear, documented terms before paying.

    In addition to the refund fight, one reviewer condemns Shadow Brook as a place that did nothing to help their relative after being transferred from a hospital. They recount that the facility did not attend to the resident's needs when asked for assistance and even describe an incident in which staff yelled at the resident. The overall verdict in that account is stark: the facility should be shut down, and the 5-star review that appears elsewhere is dismissed as biased. This perspective emphasizes a sense of alarm about patient safety and the quality of care beyond the assistance caregivers reportedly offered in day-to-day routines.

    There is also criticism of the leadership style within the nursing team. One reviewer mentions the DON (Director of Nursing) as being fresh out of an emergency room environment, adopting a "take no prisoners" approach. The writer felt this harsh manner clashed with what they believed appropriate for a nursing leadership role, suggesting that the demeanor and expectations of the administration may have a chilling effect on patients and families who already feel vulnerable. The remarks about the DON are pointed, even as some moments of applause appear in the same narrative, underscoring the mixed feelings people have about how care is administered and managed.

    Another voice in the collection recalls a personal connection to Shadow Brook through someone who used to work there. That reviewer recalls that the environment was not a good one for leaving a loved one, based on memories from years past. The implication is that, regardless of current staff efforts, the institution may carry a legacy of undervalued patient welfare in the eyes of some family members, especially those who have long memory of how the place functioned.

    Taken together, these accounts present a complex picture. On one hand, there is unmistakable appreciation for the everyday kindness and attentiveness of the caregivers who are with residents every day - people who show warmth, patience, and real concern in moments that matter. On the other hand, the same narratives raise serious concerns about how administrative policies are communicated and enforced, especially around finances and patient advocacy. The disagreements over refunds, ownership transitions, and billings contribute to a sense that the care experience is at times overshadowed by a lack of transparency and inconsistent procedures.

    What emerges is not a single, simple verdict about Shadow Brook, but rather a mosaic of experiences that highlight both the humanity of direct-care staff and the frustration that families feel when policy and practice appear out of sync. For prospective families considering Shadow Brook, the recurring advice across these accounts is to engage critically with the administration, seek explicit written terms for any upfront payments, and prepare for potential disputes that may require patience and persistence. While the caregivers may demonstrate genuine care on a day-to-day basis, the concerns raised about financial practices, communication, and leadership style suggest that a careful, informed approach is essential when navigating a loved one's stay at Shadow Brook.

    Features

    Housing

    • 50 resident community capacity 50 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Shadowbrook Health Care Center in Oroville, CA is an assisted living community that offers a comfortable and convenient lifestyle for seniors. Located in a peaceful neighborhood, it provides easy access to various amenities and services that cater to the needs of its residents.

    Within close proximity to Shadowbrook Health Care Center, there are 5 cafes where residents can enjoy a cup of coffee or a delicious meal with their friends and family. Additionally, there are 5 parks nearby that offer beautiful outdoor spaces for seniors to relax, take a leisurely stroll, or engage in recreational activities.

    For any medical needs, this community is surrounded by 9 pharmacies and 11 physicians' offices. This ensures that residents have convenient access to healthcare services and medications when necessary. In case of emergencies or specialized care, there are also 2 hospitals located nearby.

    To enhance the dining experience, there are 28 restaurants in the vicinity that offer a wide variety of cuisines and dining options. Residents can explore different culinary experiences or enjoy meals out with their loved ones.

    Transportation options are readily available with 6 transportation services nearby. This makes it easy for residents to run errands, attend appointments, or simply explore the surrounding area at their convenience.

    Shadowbrook Health Care Center also respects the spiritual needs of its residents by providing access to 24 places of worship nearby. Seniors can nurture their faith and participate in religious activities without having to venture too far from home.

    Finally, for those who appreciate cultural enrichment and entertainment, there is a theater within reach where residents can enjoy performances or screenings as desired.

    Overall, Shadowbrook Health Care Center offers an exceptional assisted living experience with various amenities nearby. From dining options and outdoor spaces to healthcare facilities and transportation services – this community strives to provide comfort, convenience, and fulfillment for its senior residents.

    Nearby Places of Interest

    This part of Oroville, California offers a range of conveniences and amenities that would be ideal for senior living. With multiple hospitals and physicians located within close proximity, residents can easily access healthcare services. There are also several pharmacies nearby for medication needs. In terms of dining options, there are various restaurants and cafes to choose from, providing diverse culinary experiences. Additionally, places of worship are within reach for spiritual fulfillment. Transportation services like taxis and U-Haul are available for easy mobility, while the local airport is just a short distance away. Parks offer opportunities for outdoor recreation and relaxation, and the Feather River Cinemas provide entertainment options. Overall, this area provides a well-rounded environment for seniors looking to settle in Oroville.

    Hospitals

    • Oroville Hospital (0.1 miles)
    • Community Comprehensive Care (1.6 miles)
    • Biggs Gridley Memorial Hospital (12.6 miles)
    • Orchard Hospital (12.6 miles)

    Physicians

    • Landis C Randy DDS Oms (0.2 miles)
    • Orthopedic Specialty Practice (0.2 miles)
    • Johansson Eye Clinic (0.2 miles)
    • Peter Bippart MD (0.2 miles)
    • Oroville Hospital (0.2 miles)
    • Oroville Eye Associates (0.3 miles)
    • Women's Imaging Center (0.3 miles)

    Pharmacies

    • Olive Pharmacy (0.2 miles)
    • Walgreens (0.2 miles)
    • Rite Aid (0.3 miles)
    • Crystal Medical Center Pharmacy (0.3 miles)
    • Oroville Care Pharmacy (0.3 miles)
    • Dove's Landing Pharmacy (0.3 miles)
    • Table Mountain Pharmacy (0.4 miles)

    Restaurants

    • Yoville Yogurt (0.3 miles)
    • Donut Tree (0.3 miles)
    • Keg Room (0.3 miles)
    • Mike's Grande Burger (0.4 miles)
    • Denny's (0.4 miles)
    • La Costeña (0.7 miles)
    • Boss (0.7 miles)

    Cafes

    • Dutch Bros Coffee (0.4 miles)
    • Mug Shots Coffee House & Internet Cafe (0.9 miles)
    • Starbucks (1.7 miles)
    • Olson House Coffee (1.8 miles)
    • Acorn Café (1.9 miles)

    Places of Worship

    • Oro Vista Baptist Church (0.4 miles)
    • Pursuit Christian Church Of Oroville (0.5 miles)
    • Foothill Boulevard Church of Christ (0.5 miles)
    • Open Door Church (0.6 miles)
    • Oroville Foursquare Church (0.6 miles)
    • Wynn Memorial Learning Center (0.8 miles)
    • Southern Baptist Convention (0.8 miles)

    Transportation

    • Torri Taxicab & Shuttle (0.8 miles)
    • A Yellow Cab Company Of Oroville (1.3 miles)
    • U-Haul Moving & Storage (1.5 miles)
    • Butte Taxi (1.9 miles)
    • U-Haul Moving & Storage (3.5 miles)
    • Oroville Municipal Airport (OVE) (4 miles)

    Parks

    • Rotary Park (1.3 miles)
    • Sank Park (1.3 miles)
    • Bedrock Park (1.6 miles)
    • Riverbend Park (1.9 miles)
    • Nelson Park (2.4 miles)

    Theaters

    • Feather River Cinemas (2.2 miles)

    Frequently Asked Questions

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