Dept Of State Hospitals - Metropolitan in Norwalk, CA
Save11401 South Bloomfield Avenue, Norwalk, CA 90650
For more information about senior living options: (844) 490-3973
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A reviewer described the clinical rotation as a great place for patients and staff and said it was well run. The visiting center was described as very helpful. The son was happy at first, appreciating more freedoms than at the Twin Towers. He was reading lots of books, writing letters, and learning languages. The facility offered good portions of food, comfortable beds, and activities like ping pong and TV on the patio. The hospital helped his son become clearheaded and get on proper medication. One reviewer mentioned meeting his girlfriend Angie C. there and being together forever.
They described the experience as the worst time of their life and a total waste of time; it was the longest eight months they've endured. They said a rude staff member answered their call and they never received a callback, calling the service very unprofessional. They described the staff as awful, including an incident where a relative was assaulted; after reporting it, she was treated badly, accused of lying, and staff walked in unannounced. They claimed the staff were abusive toward a pregnant sister, and described some as perverted and vindictive, advising others to send relatives elsewhere for safety. They alleged employees do not watch patients, sit in offices using phones, and allow theft; they criticized the hiring practices. They reported that their son was ignored when requesting a medication change, staff laughed at him, and the doctor refused to speak with family, contributing to his death. They stated they were restrained with five-point restraints and placed in a padded room. They claimed they experienced sexual abuse there and were left for days without food.This community is best suited for individuals who require secure inpatient psychiatric stabilization with around-the-clock clinical oversight. It functions as a hospital first and foremost, not as an assisted living option, so families should expect a clinical environment focused on evaluation, medication management, and ongoing supervision rather than homelike comfort or autonomy. In practice, the facility can deliver structured care and access to medical staff when functioning well, but the surrounding culture and operations are framed by hospital security, strict protocols, and episodic responsiveness. For families seeking a calm, person-centered living arrangement with consistent day-to-day support, this is not the right setting. It is a crisis-oriented option, appropriate only when the priority is containment and medical management within a hospital system.
Those weighing alternatives should especially consider safety, responsiveness, and the quality of day-to-day interactions. If reliable communication, respectful treatment by staff, and a transparent escalation process are nonnegotiable, this site may raise serious concerns. Several reviews portray ongoing issues with accessibility - long holds on calls, unanswered inquiries, and a perception that patient welfare is deprioritized in favor of protocol. For families with loved ones who have experienced abuse, neglect, or retaliation, these patterns strongly argue for pursuing other facilities that emphasize safeguarding, proactive advocacy, and guardianship-style oversight. In short, if humane handling, consistent staff accountability, and a trust-filled environment are priorities, alternatives deserve serious consideration.
There are scattered positives that occasionally surface in the impressions of patients and families. When care does function well, there are mentions of meaningful therapy groups, effective medication adjustments, and practical daily amenities - adequate beds, decent meals, and engaging activities in some shifts. The visiting center is described as helpful, and a few staff members are singled out as supportive or competent. In at least one affirming account, clinical teams helped a patient become clearer headed and more properly medicated. These moments demonstrate that the facility can deliver legitimate clinical value, but they are unevenly distributed and frequently overshadowed by broader concerns about safety, consistency, and staff conduct.
The dominant, recurring drawbacks dwarf the potential benefits. Reports of assault by staff, dismissive or retaliatory reactions after a patient reports abuse, and intrusions into personal space erode trust and safety. Instances of being left unsupervised or inadequately monitored, pervasive concerns about the use of restraints, and accounts of neglect in urgent situations are repeatedly cited. The most chilling notes describe neglect around critical symptoms and even life-threatening lapses, including delayed attention to medication side effects and, in at least one case, a patient being left without basic needs for days. These core failures in safety, respect, and accountability are the dominant frame reviewers use to assess the experience.
Ultimately, the value of this community hinges on whether clinical stabilization can occur within a trustworthy, safely supervised environment. The positive clinical elements exist but are not reliably the baseline, and the safety concerns tend to eclipse them. For families choosing among assisted living-adjacent options, the risk-reward balance here is heavily weighted toward concern: the potential clinical gains are real but uncertain, while the risk of harm and erosion of trust is persistent. If opting to pursue care here, insist on robust patient advocacy, clear, written care plans, immediate escalation pathways, and independent monitoring of staff conduct. Otherwise, prioritize facilities with stronger records on safety, consistent caregiving standards, and responsive, transparent family communication.
102 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Beach (Daugherty) (9 miles away) Los Angeles International (20 miles away) John Wayne Orange Co (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Dept Of State Hospitals - Metropolitan in Norwalk, CA is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a beautiful salon for residents to pamper themselves, and they can enjoy their favorite TV shows with the cable or satellite TV provided. Community operated transportation is available for residents to participate in outings and appointments outside the facility.
For those who want to stay connected, there is a computer center with high-speed internet access available. Residents can dine in a spacious dining room offering restaurant-style meals prepared by the staff. The fitness room allows residents to maintain an active lifestyle, while the fully furnished apartments provide a comfortable living space.
Entertainment options are plentiful with a gaming room, small library, and outdoor spaces where residents can relax and enjoy nature. Housekeeping services ensure that residents' living spaces are always clean and tidy. Each apartment has a private bathroom for convenience.
Move-in coordination assistance is provided to make the transition smooth for new residents. Transportation arrangements are made for non-medical purposes as well as for doctor's appointments. A wellness center is available on-site to cater to any health needs.
The care services at this assisted living community are comprehensive and include 24-hour call system and supervision for added safety and peace of mind. Trained staff members assist with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions such as diabetes diets are accommodated in meal preparation.
Residents can engage in various activities offered by the community including fitness programs, planned day trips, resident-run activities, and scheduled daily activities designed to promote engagement and socialization among residents. Additionally, concierge services are available to cater to any specific needs or requests of the residents.
The Dept Of State Hospitals - Metropolitan also benefits from its convenient location with numerous nearby recreational options such as parks, theaters, cafes, and restaurants. Accessibility to pharmacies and hospitals ensures that residents have easy access to medical services when needed.
Overall, the assisted living community at Dept Of State Hospitals - Metropolitan in Norwalk, CA offers a comfortable and enriching environment with top-notch amenities and care services to support the needs of its residents.
Dept Of State Hospitals - Metropolitan is located at 11401 South Bloomfield Avenue, Norwalk, CA 90650 in Los Angeles County, California
Dept Of State Hospitals - Metropolitan on seniors.fyi includes 5 photos including images showing building, architecture, garden, nature, hallway, interior, exterior, windows, and more.
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