Dept Of State Hospitals - Metropolitan in Norwalk, CA
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11401 South Bloomfield Avenue, Norwalk, CA 90650
For more information about senior living options: (844) 490-3973
The hospital stay during a 3-month suicide watch is described as good. The clinical rotation is praised as a great place for patients and staff and is well run. The son was happy there at first and appreciated the greater freedoms. The staff helped the son become clearheaded and placed him on proper medication. The visiting center is described as very helpful for family visits. The patient was engaged in reading, writing letters, and learning languages while there. The facility offers comfortable beds, adequate meals, and recreational amenities like ping pong and a TV patio.
They express concern for a relative’s safety, citing bed bugs, limited underwear (one piece per week), intimidation, and unexplained injuries, arguing basic care is lacking. The staff are described as awful, including an instance where a staff member assaulted a patient, and after the report, other staff treated her badly, belittling her and invading her privacy. They report that staff do not monitor patients, instead staying in offices and using their phones, while patients roam between rooms and theft is not stopped. The staff are abusive toward a pregnant sister. The hospital is accused of ignoring a patient’s pleas for changes in medication, allegedly contributing to his death. A patient was subjected to five-point restraints and placed in a padded room. Inmates complain about insufficient food. A patient reports sexual abuse and being left without food for days.This community is best suited for individuals who need secure, medically supervised psychiatric care under state oversight and can tolerate a highly controlled environment. It operates as a crisis-stabilization setting where safety, constant monitoring, and precise medication management take priority over social programming or independent living skills. For families evaluating options, this is not a place for routine assisted living or long-term, home-like care. The setting prioritizes risk management and clinical decision-making, which makes it an appropriate step only for those whose treatment plan requires containment, structured routines, and ongoing psychiatric evaluation. Those seeking everyday companionship, flexible visitation, or autonomy in daily life should look elsewhere, because the culture here centers on security measures, ward hours, and formal therapeutic procedures rather than ordinary senior living amenities.
There are occasional positives that savvy families should acknowledge, even as they weigh significant caveats. Some reviewers note competent medical oversight when a patient is stabilized, praise for certain clinicians, and the existence of structured therapy groups that can guide families through medication adjustments and coping strategies. Access to a visiting center and the sense that staff can facilitate communication with loved ones at times is another practical benefit in the right circumstances. In calmer months, there are mentions of adequate bedding, basic amenities, and recreational options that can offer short-term relief from clinical stress. These glimpses of usefulness point to a system capable of real therapeutic work, provided the patient remains in a controlled environment long enough to receive it.
Yet the weight of the cons in these reviews is severe and not easily offset by the described benefits. Recurrent reports of unsafe hygiene conditions, including bed bugs and stringent limits on personal items, signal deficiencies in daily custodial care. Accounts of intimidation, unexplained bruising, and allegations that staff assault patients or dismiss concerns point to a dangerous breakdown in the fundamental duty of care. The impression that staff may not observe patients adequately, that incidents go unchecked, and that blame-shifting or disbelief of patient reports persists, creates an atmosphere where safety and trust permanently erode. When patients describe being watched or disciplined in punitive ways, or when restraints and padded rooms are described as routine responses, the setting stops feeling like treatment and starts feeling like confinement.
These safety and dignity concerns are hard to offset with routine positives. The most serious implications, physical harm, neglect of reported side effects, and handling of medication, strike at the core purpose of care. Several accounts describe medication-related distress that was ignored or inadequately escalated, and the perception that clinicians did not listen to family input or patient pleas for relief. The result is a cycle in which distress escalates, trust diminishes, and engagement with treatment wanes. Even when some reviewers report moments of progress or gratitude for particular staff members, the persistent pattern of alleged abuse, inconsistent supervision, and insufficient response to urgent needs undermines overall confidence in the facility's ability to deliver safe, humane care over time.
Given these dynamics, alternatives should be seriously considered for anyone whose goal is sustained, humane senior or mental-health care outside a highly controlled institutional setting. For families pursuing traditional assisted living, memory care, or non-acute psychiatric services, options with robust family involvement, clear grievance channels, transparent staffing practices, and regular licensure inspections are likely to offer more reliable safety and quality. If a decision hinges on crisis stabilization with a strong emphasis on medical oversight, the facility could be appropriate in the short term, but only if the specific unit demonstrates an exemplary safety record, consistent staff supervision, and proven mechanisms for patient advocacy. Otherwise, look for communities with reputations for dignity, autonomy, and a collaborative care model.
Practical steps to decide wisely begin with a disciplined due-diligence process. Request recent inspector reports and any patient-rights complaints, paying particular attention to patterns around safety, staffing ratios, and response times. Speak with family members who have current or recent experience about each unit’s supervision quality, incident handling, and the transparency of medication decisions. Ask point-blank about how restraints are used, how frequently staff observe patients, and what safeguards exist to prevent abuse or neglect. Seek opportunities to meet with frontline workers, a patient advocate, and the unit supervisor to gauge responsiveness and accountability. Finally, compare with alternatives that emphasize autonomy, social engagement, and ongoing family involvement, ensuring the chosen path aligns with the loved one’s treatment goals, safety needs, and personal dignity.
In the end, the decision rests on a clear-eyed assessment of risk versus benefit. This facility can serve a very specific purpose within a comprehensive treatment plan for individuals requiring enforced safety, close clinical oversight, and structured psychiatric care. However, the breadth of negative firsthand reports around safety, staffing integrity, and patient rights cannot be dismissed lightly. For most seniors and families seeking a humane, less restrictive living arrangement, alternatives that foreground daily living autonomy, consistent staff engagement, and transparent governance are advisable. Prioritize environments where accountability is explicit, where patient voices are respected, and where medical decisions involve families as partners. Only with that foundation can care be both effective and truly safe.
102 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Beach (Daugherty) (9 miles away) Los Angeles International (20 miles away) John Wayne Orange Co (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Dept Of State Hospitals - Metropolitan in Norwalk, CA is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a beautiful salon for residents to pamper themselves, and they can enjoy their favorite TV shows with the cable or satellite TV provided. Community operated transportation is available for residents to participate in outings and appointments outside the facility.
For those who want to stay connected, there is a computer center with high-speed internet access available. Residents can dine in a spacious dining room offering restaurant-style meals prepared by the staff. The fitness room allows residents to maintain an active lifestyle, while the fully furnished apartments provide a comfortable living space.
Entertainment options are plentiful with a gaming room, small library, and outdoor spaces where residents can relax and enjoy nature. Housekeeping services ensure that residents' living spaces are always clean and tidy. Each apartment has a private bathroom for convenience.
Move-in coordination assistance is provided to make the transition smooth for new residents. Transportation arrangements are made for non-medical purposes as well as for doctor's appointments. A wellness center is available on-site to cater to any health needs.
The care services at this assisted living community are comprehensive and include 24-hour call system and supervision for added safety and peace of mind. Trained staff members assist with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions such as diabetes diets are accommodated in meal preparation.
Residents can engage in various activities offered by the community including fitness programs, planned day trips, resident-run activities, and scheduled daily activities designed to promote engagement and socialization among residents. Additionally, concierge services are available to cater to any specific needs or requests of the residents.
The Dept Of State Hospitals - Metropolitan also benefits from its convenient location with numerous nearby recreational options such as parks, theaters, cafes, and restaurants. Accessibility to pharmacies and hospitals ensures that residents have easy access to medical services when needed.
Overall, the assisted living community at Dept Of State Hospitals - Metropolitan in Norwalk, CA offers a comfortable and enriching environment with top-notch amenities and care services to support the needs of its residents.
Dept Of State Hospitals - Metropolitan is located at 11401 South Bloomfield Avenue, Norwalk, CA 90650 in Los Angeles County, California
Dept Of State Hospitals - Metropolitan on seniors.fyi includes 5 photos including images showing building, architecture, landscaping, trees, shrubs, road, garden, nature, and more.
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