All Saints Healthcare Subacute in North Hollywood, CA

Pros

• The facility is described as wonderful, very clean, and staffed by wonderfully caring personnel.
• The clinic is described as very good.
• The staff here are absolutely amazing and very attentive to patients and families.
• The care is described as amazing, with the staff becoming like family to the patient and their loved ones.
• The staff seem caring and friendly, with a warm atmosphere that includes music and comforting interactions.
• A CNA is described as helpful, very professional, and a great help.
• The van driver is noted for providing comforting transport, with spiritual music to aid comfort.

Cons

• The nurses and staff do not perform their duties; management ignores feedback; staff neglect children and falsely report that the kids are fine when they are not.
• One star is not enough to reflect the quality.
• All Saints Health Care is described as a joke; patients are overmedicated repeatedly; staff are fired for minor infractions without warning and the facility has trouble passing state inspections.
• The front-line caregivers neglect patient care and show no urgency in responding to crises; the nurses and aides lack compassion, integrity, and empathy for patients and families.
• The facility is unfit for loved ones; patients are neglected with continual crises and alarms, and there is no staff around.
• The social worker is unavailable and unhelpful, hindering transfers for families.
• It is a disgrace that licensed nurses provide this level of care to vulnerable patients and families.
• The staff are rude, dismissive, hostile, disrespectful, and unprofessional; they belittle and lack empathy toward families.
• Families are advised not to take a child there; do not keep a child at this facility.

Review

This community is best suited for families who must place a loved one in subacute care but are ready to actively monitor and advocate for every aspect of treatment. When care needs are complex, such as neuro-related injury, respiratory support, or long rehab pathways, this facility can work best for those who can be present or prowl the edges of the care plan, pressing for timely responses, thorough assessments, and transparent communication. In short, success here demands vigilance, persistence, and a readiness to escalate concerns quickly.

Those who should consider alternatives are families seeking consistently high staffing levels, reliable bedside responsiveness, and a trauma-informed emphasis on patient safety. The most unsparing reviews describe frequent delays, under-staffing, and a culture where frontline caregivers feel overworked and management appears slow to address recurring issues. For patients who require steady, compassionate attention, or for families who cannot tolerate repeated reports of neglect or miscommunication, other facilities with stronger nurse-to-patient ratios and more proactive oversight are typically better bets.

On the upside, the setting can be clean and the atmosphere can feel supportive when frontline staff are engaged. Several accounts highlight caregivers who are professional, attentive, and capable, along with moments of genuine compassion and occasional activities that lift spirits. Families notice that when a capable CNA or a caring nurse is present, the care feels notably better, and there are glimpses of the humane, patient-centered interactions that families prize. These bright spots demonstrate that, in the right shift or with the right supervisor, meaningful progress and comfort are possible.

However, the larger pattern in the reviews is troubling enough to demand caution. Repeated reports describe overt under-staffing, slow responses to alarms or crises, and a sense of frustration among families whose loved ones exhibit clear distress. Serious allegations, ranging from mismanagement of medications to physical harm and apparent neglect, push safety concerns to the fore. In several testimonies, families recount a lack of urgent attention during crises, inadequate oral suctioning or tracheostomy care, and a perception that administrative or supervisory processes fail to meaningfully intervene. When care teams are inconsistent and supervisory support is slow, the risk to vulnerable patients amplifies markedly.

Careful due diligence can mitigate risk, but it requires concrete steps. Prospective families should seek detailed information on nurse-to-patient ratios, weekend staffing levels, and the cadence of therapy sessions. Inquire about response times to call bells, airway and feeding support procedures, and the mechanism for escalating concerns to administrators. Request direct contact with frontline supervisors and the medical director, review recent state inspections and corrective action plans, and insist on a robust discharge or transfer plan if the patient’s needs cannot be met on-site. It is crucial to verify that social work and family liaison resources function reliably, because delays in arranging transfers or community-based care can unravel a long rehab trajectory.

In the final assessment, All Saints Health Care Subacute presents as a facility with real strengths in cleanliness and some compassionate staff, but with substantive, recurring risks tied to staffing, responsiveness, and patient safety. It is a viable option only for families who are prepared to engage aggressively in care coordination, who can tolerate variability in daily experiences, and who have a clear fallback plan should concerns persist. For families prioritizing predictable care, transparent communication, and rapid escalation of issues, alternative subacute centers with stronger staffing models and demonstrably more consistent oversight are worth prioritizing. The required decision hinges on tolerance for vigilance: if that vigilance is high, the potential for meaningful progress exists; if it is not, safer paths likely lie elsewhere.

Parks

• Playground (1.1 miles)
• Van Nuys Sherman Oaks Park (4.4 miles)
• Fryman Canyon Park (5.1 miles)
• Coldwater Canyon Park (5.5 miles)
• Nancy Hoover Pohl Overlook (5.9 miles)
• Franklin Canyon Park (6 miles)
• Lake Balboa Park (6.5 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Rite Aid (1.6 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.3 miles)
• Walgreens (3.2 miles)
• Walgreens (3.2 miles)
• Walgreens (3.4 miles)

Transportation

• Burbank Airport Ride Share Pick Up (2.2 miles)
• Baggage Claim (2.3 miles)
• Hollywood Burbank Airport (BUR) (2.3 miles)
• Terminal A (2.4 miles)
• North Hollywood Metro Station (2.8 miles)
• Universal City Metro Station (5 miles)
• Van Nuys FlyAway Bus Terminal to LAX (5.3 miles)

Hospitals

• Kaiser Permanente Emergency (2.4 miles)
• Providence St Joseph Medical Center (5 miles)
• Veterans Administration (5.8 miles)
• Tebi, Sina Dr - Providence Holy Cross Medical Center Diabetes Education (6.4 miles)
• Rinaldi Convalescent Hospital (7.7 miles)

Physicians

• Mid-Valley Comprehensive Health Center (3.4 miles)
• Southern California Orthopedic Institute (4.2 miles)

Cafes

• Starbucks (3.5 miles)
• Starbucks (3.7 miles)
• Starbucks (4.4 miles)
• Starbucks (4.8 miles)
• Starbucks (6.8 miles)
• Starbucks (7 miles)

Restaurants

• Wendy's (3.6 miles)
• Porto's Bakery & Cafe (3.7 miles)
• Wendy's (3.8 miles)
• Taco Bell (4 miles)
• In-N-Out Burger (4.5 miles)
• Bob's Big Boy (4.6 miles)
• McDonald's (4.7 miles)

Places of Worship

• Immanuel Bible Church (4.8 miles)
• St Michael & All Angels (5.1 miles)

Theaters

• AMC Burbank 16 (4.9 miles)
• Universal Cinema AMC at CityWalk Hollywood (5.4 miles)
• Regal Sherman Oaks Galleria (5.7 miles)
• TCL Chinese Theatre (7.8 miles)