All Saints Healthcare Subacute

11810 Saticoy Street, North Hollywood, CA 91605

For more information about senior living options: (844) 490-3973

3.2 from 29 reviews
5 stars
13
4 stars
3
3 stars
1
2 stars
1
1 stars
11

Skilled Nursing Facility

Overall Review of All Saints Healthcare Subacute

Pros

  • pro The facility is wonderful and very clean, with staff that are wonderful and extremely caring.
  • pro The staff are doing an excellent job caring for the daughter.
  • pro A CNA was very helpful, professional, and attended to the child exceptionally well.
  • pro The staff were absolutely amazing and very attentive to patients and families.
  • pro Some staff are amazing and provide outstanding help to patients and families.
  • pro The staff were very attentive on the first day, and the van driver offered comforting, spiritual support.
  • pro The clinic was described as very good.
  • pro The family noted that the transfer to the Children's Hospital in Los Angeles provided the needed care and extensive therapy, resulting in progress.

Cons

  • pro The service is very bad and the respiratory therapist allegedly left the daughter with severe brain damage.
  • pro The facility is bad for kids; nurses don't do their jobs; management ignores feedback; staff neglect pediatric patients.
  • pro One star is too generous for this place.
  • pro Staff were rough with the reviewer's mother, causing bruises and weight loss; families are treated poorly.
  • pro The reviewer's mother died after receiving treatment there.
  • pro The facility is unfit for a loved one; patient care is neglected; there is no urgency to respond to crises.
  • pro Nurses and caregivers are not compassionate and lack integrity and empathy for patients and families.
  • pro Patients are found neglected or in crisis with ventilator alarms and no staff around.
  • pro Staff are rude, dismissive, hostile, disrespectful, and unprofessional toward families.
  • pro The staff are in it for a paycheck and do not care about loved ones.
  • pro All Saints Health Care overmedicated a patient four times; they fire employees without notice and deny unemployment; have trouble passing state inspections; not suitable for a child.
  • pro The social worker assigned is unresponsive and obstructive, hindering transfer near family.
  • pro An update describes neglect (no CAT scans for months, unnecessary trachea and feeding tube, extreme atrophy) and urges not to take a child there.

Review

A reader of these accounts is struck by how varied the experiences at this facility can be. Some families praise the place as clean and capable, while others recount days and moments that feel frightening, chaotic, or neglectful. The spectrum runs from stories of compassionate, attentive care to accounts of alarmingly slow responses, rough handling, and broken trust. What unites many of the reviews is the perception that the quality of care is highly inconsistent, fluctuating with staff availability, leadership at the moment, and seemingly subjective judgments about what is urgent and what can wait.

A number of the most troubling claims revolve around pediatric and vulnerable-patient care. One reviewer alleges that a respiratory therapist caused severe brain damage to their daughter, a claim that frames the hospital as a place of life-altering risk. Separate comments suggest that nurses did not perform their duties adequately and that family input and concerns were routinely ignored by management. Against these negative depictions, there is also testimony to the opposite: a certified nursing assistant (CNA) who was described as exceptionally professional and helpful, attentive to a friend's child and to the family's needs. Even within the same reviews, families recount both neglect and professionalism, with some caregivers praised in one moment and faulted in another, highlighting the day-to-day volatility of hospital dynamics.

The negative experiences extend beyond children to other patients, including elderly relatives. One reviewer recounts being present as a mother was treated roughly, left with bruises and weight loss, and notes a toxic atmosphere where staff resented family members staying and did not treat them with kindness. A subsequent post reports that the same facility contributed to the death of a loved one after "treatment here," painting a stark picture of perceived harm and a lack of compassion in patient care. Together, these stories emphasize a pattern for some families of perceived physical risk, inadequate monitoring, and a sense that frontline caregivers were either overwhelmed or inadequately trained to respond to crises.

Several accounts center on systemic problems: slow responsiveness, a claimed lack of patient care urgency, and staff who seem rude, dismissive, or unprofessional toward patients and their families. In some cases, families describe crises that were not promptly addressed and ventilator alarms that went unanswered, underscoring fears about safety and accountability. There is also a note about role confusion between disciplines - one review questions whether nurses understand which duties are within their scope versus those of respiratory therapists - and a broader sense that complaints from families were not adequately acknowledged or acted upon. The impression left by these narratives is that the hospital can feel like a high-stress environment where compassion and efficiency do not consistently align.

Despite the harsh critiques, there are positive threads that appear in several testimonies. Some reviewers describe the facility as very clean and note that the staff they encountered were wonderful and caring. A few individuals emphasize that staff were attentive and supportive, and one reviewer even calls the staff "absolutely amazing" at least on certain days. There is also acknowledgment that some staff members - such as a particular CNA or a caregiver on the first day - made meaningful efforts to be helpful and present for families. Even within a generally negative frame, these notes suggest that the facility has moments of strong, humane care and that individual staff members can make a significant difference in a patient's experience.

A particularly consequential narrative, appended with a long retrospective on one case, centers on a child with a brain injury whose family ultimately sought care elsewhere after a prolonged stay. The account details a troubling sequence: the child arrived with severe needs, but the family felt that critical diagnostic steps (such as CAT scans) were not pursued promptly, the child was kept with a tracheostomy and feeding tube despite signs of regression, and there was substantial atrophy from what the family characterized as inadequate therapy. The family ultimately transferred care to a Children's Hospital in Los Angeles, where they describe comprehensive testing, a broad team of specialists, and a marked improvement in the child's condition. The message is explicit: if you want the best chance for your child, avoid continuing care at the facility in question. The reviewer's tone shifts from frustration to a strong, urgent warning based on personal experience and the difference in outcomes after transfer.

If there is an afterword to this collection of experiences, it centers on the social-service component. One review praises the care from the clinical and direct-care staff but assigns a noticeably lower rating to the social worker, who allegedly failed to respond to calls or assist with arranging transfers to a location closer to family. The discrepancy between high clinical care and less effective social support is presented as a mitigate-able, but still significant, factor in the overall experience. Despite the overall uncertainty, the final sentiment from this portion of the set remains clear: the family's ability to navigate logistics and coordinate appropriate placement can meaningfully affect outcomes, even when clinical care itself is described as compassionate and thorough.

In sum, the collection presents a deeply mixed portrait. Some patients' and families' lives are touched by clean facilities, kind and capable staff, and moments of genuine relief and care. Others describe a hospital environment where understaffing, delays, rough handling, and insufficient attention to family concerns lead to fear, mistrust, and, in the most extreme cases, life-or-death consequences. The one constant is that experiences vary widely from day to day and person to person, and that both the strengths and weaknesses of the facility become most visible when families are navigating the hardest times of illness or injury.

Features

Housing

  • 128 resident community capacity 128 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Burbank-Glendale-Pasadena (2 miles away) Burbank-Glendale-Pasadena (2 miles away)
  • Los Angeles International (18 miles away) Los Angeles International (18 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

All Saints Healthcare Subacute in North Hollywood, CA offers a comprehensive range of amenities and care services to meet the needs of seniors seeking assisted living. The community ensures that residents have access to various comforts and conveniences, including a beauty salon, cable or satellite TV, community-operated transportation, and a computer center. Residents can enjoy their meals in a spacious dining room with restaurant-style dining or opt for meal preparation and service in their fully furnished kitchenette.

For recreational activities, All Saints Healthcare Subacute provides a fitness room, gaming room, small library, and outdoor space where residents can relax and socialize. Wi-Fi/high-speed internet is available throughout the community for residents to stay connected with loved ones. Transportation arrangement services are provided for non-medical purposes as well as convenient transportation to doctors' appointments.

The dedicated care staff at All Saints Healthcare Subacute ensures round-the-clock supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The community also offers specialized care for individuals with diabetes through tailored diets. Medication management is provided to ensure residents receive their prescribed medications accurately and on time.

The mental wellness program aims to support the emotional well-being of residents through various therapeutic activities. Special dietary restrictions are catered to within the dining options. Exciting activities are organized daily by the concierge services team, including fitness programs, planned day trips, resident-run activities, and scheduled events.

Located in North Hollywood, this assisted living community benefits from its proximity to numerous amenities outside its premises. With four cafes nearby and ten restaurants within close reach, residents have plenty of dining options beyond what's available on-site. Two parks provide opportunities for leisurely walks or picnics nearby while 23 pharmacies ensure easy access to medications. Additionally, there are two physicians' offices nearby for convenient medical care and six transportation options available for ease of travel.

Overall, All Saints Healthcare Subacute offers a vibrant assisted living community where residents can enjoy a comfortable lifestyle with an array of amenities, personalized care services, and access to nearby amenities for convenience and leisure.

Nearby Places of Interest

Parks

  • Playground (1.1 miles)
  • Van Nuys Sherman Oaks Park (4.4 miles)
  • Fryman Canyon Park (5.1 miles)
  • Coldwater Canyon Park (5.5 miles)
  • Nancy Hoover Pohl Overlook (5.9 miles)
  • Franklin Canyon Park (6 miles)
  • Lake Balboa Park (6.5 miles)

Pharmacies

  • CVS Pharmacy (1.2 miles)
  • Rite Aid (1.6 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (2.3 miles)
  • Walgreens (3.2 miles)
  • Walgreens (3.2 miles)
  • Walgreens (3.4 miles)

Transportation

  • Burbank Airport Ride Share Pick Up (2.2 miles)
  • Baggage Claim (2.3 miles)
  • Hollywood Burbank Airport (BUR) (2.3 miles)
  • Terminal A (2.4 miles)
  • North Hollywood Metro Station (2.8 miles)
  • Universal City Metro Station (5 miles)
  • Van Nuys FlyAway Bus Terminal to LAX (5.3 miles)

Hospitals

  • Kaiser Permanente Emergency (2.4 miles)
  • Providence St Joseph Medical Center (5 miles)
  • Veterans Administration (5.8 miles)
  • Tebi, Sina Dr - Providence Holy Cross Medical Center Diabetes Education (6.4 miles)
  • Rinaldi Convalescent Hospital (7.7 miles)

Physicians

  • Mid-Valley Comprehensive Health Center (3.4 miles)
  • Southern California Orthopedic Institute (4.2 miles)

Cafes

  • Starbucks (3.5 miles)
  • Starbucks (3.7 miles)
  • Starbucks (4.4 miles)
  • Starbucks (4.8 miles)
  • Starbucks (6.8 miles)
  • Starbucks (7 miles)

Restaurants

  • Wendy's (3.6 miles)
  • Porto's Bakery & Cafe (3.7 miles)
  • Wendy's (3.8 miles)
  • Taco Bell (4 miles)
  • In-N-Out Burger (4.5 miles)
  • Bob's Big Boy (4.6 miles)
  • McDonald's (4.7 miles)

Places of Worship

  • Immanuel Bible Church (4.8 miles)
  • St Michael & All Angels (5.1 miles)

Theaters

  • AMC Burbank 16 (4.9 miles)
  • Universal Cinema AMC at CityWalk Hollywood (5.4 miles)
  • Regal Sherman Oaks Galleria (5.7 miles)
  • TCL Chinese Theatre (7.8 miles)

Frequently Asked Questions

Where is All Saints Healthcare Subacute?

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